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帕拉西奧爾德里奧希爾頓酒店的評價

4 out of 5
帕拉西奧爾德里奧希爾頓酒店
200 S Alamo St, San Antonio, TX

評價

8.8

優異

10 分評分，優異；1558 則評價中有 958 則" "
8 分評分，不錯；1558 則評價中有 332 則" "
6 分評分，一般；1558 則評價中有 143 則" "
4 分評分，欠佳；1558 則評價中有 77 則" "
2 分評分，很差；1558 則評價中有 48 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

John

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The staff was amazing - Ernest at the check-in desk and Israel in guest services among the many others. We will definitely stay here again.
於 2024 年 5 月住了 1 晚

10/10 優異

Daniel

多人同遊
讚好：整潔度、設施服務和住宿狀況
Great location on the Riverwalk and near the Alamo. Friendly staff. Will be much nicer when the construction on Alamo Street is completed.
於 2024 年 5 月住了 4 晚

10/10 優異

Darlene

家人同遊
讚好：整潔度、設施服務和住宿狀況
It was wonderful place to stay!
於 2024 年 5 月住了 5 晚

8/10 不錯

mira

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Everything was so nice, but pool was too cold!
於 2024 年 5 月住了 2 晚

10/10 優異

Michael

讚好：整潔度
Great place
於 2024 年 5 月住了 1 晚

4/10 欠佳

shelley (Spartanbarg)

不滿：設施服務
I am disappointed overall in my stay here. It was convenient location, but I have had much better stays. There was $100 a day charge just in case of used anything in Hotel. The pool was closed the entire time I was there. The gym could have nice, but the main machine was missing the basic grips. The hotel was surrounded by very loud construction and when the construction ended the noise from the local bars took over. I had to use my phone on loud for sleep noise to get any rest. I had to clean the dresser top because it was dirty. I had read that breakfast was I included but it was not. I was very disappointed in my stay. The bed was just OK. Overall I was disappointed in my stay and would not stay here again.
於 2024 年 5 月住了 5 晚

10/10 優異

Nabor

讚好：整潔度和住宿狀況
El servicio excelente
於 2024 年 5 月住了 1 晚

10/10 優異

George W.

讚好：整潔度和住宿狀況
There was a lot street noise during the night.
於 2024 年 5 月住了 1 晚

10/10 優異

Laurie

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 1 晚

2/10 很差

Lynn (Colorado Springs)

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 3 晚

10/10 優異

Enrique

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Access to river walk was perfect the only thing was the traffic because of the construction around the area
於 2024 年 5 月住了 2 晚

8/10 不錯

Becky

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 1 晚

4/10 欠佳

Tiffany

家人同遊
讚好：整潔度和住宿狀況
不滿：設施服務
Waited 2 and 1/2 hrs I. Geat and construction for parking which was valet. The area is always on point being the river walk but but heavy traffic and construction were not tolerable till late. Rooms were nice. Views was ok baby t not as described. Do t even try with the small UNHeated pool. The elevator took 20 mins. So take the stairs....
於 2024 年 5 月住了 1 晚

10/10 優異

Lonnie

家人同遊
讚好：設施服務
Great place to stay!
於 2024 年 5 月住了 1 晚

2/10 很差

amil

伴侶同遊
One of the worst hotel check-in experiences ever, and I say this having thousands of room nights over the years. Literally took two hours to valet, then after we checked in and they took my money and we were in the room, they called our room and told us the reservation had been canceled (seriously?). It took another 45 minutes to get that worked out and all this caused us to be an hour late to a concert that cost $600 per ticket. In addition, I payed for a king suite and got a standard room with two full size beds. Other than that, the hotel is older but clean and nice, and it is a convenient location on the riverwalk. Maybe they are ok when it’s not too busy, but I wouldn’t stay here for a game at the Alamodome, concert or event.
於 2024 年 5 月住了 1 晚

6/10 一般

Viri

家人同遊
讚好：整潔度和設施服務
不滿：住宿狀況
The room looked nothing like the picture. Complete different and just disappointing.
於 2024 年 5 月住了 1 晚

4/10 欠佳

Abdollah

Given a room in front of construction, no alerts in offer with that price otherwise I would have chosen another hotel
於 2024 年 5 月住了 1 晚

10/10 優異

Leidy

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Exelente
於 2024 年 5 月住了 1 晚
elvira 於 2024年5月8日的回應
We are thrilled to hear about your positive experience with our service. Our ultimate goal is to provide exceptional service, and we look forward to welcoming you back soon.

10/10 優異

Tracy

讚好：整潔度和住宿狀況
Very nice hotel
於 2024 年 4 月住了 2 晚
elvira 於 2024年5月8日的回應
We are thrilled to hear about your positive experience with our service. Our ultimate goal is to provide exceptional service, and we look forward to welcoming you back soon.

8/10 不錯

Denny (Springboro)

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 3 晚

8/10 不錯

Hooman

家人同遊
讚好：整潔度和設施服務
The hotel is located next to the River Walk and is in a good location. The hotel doesn't have parking, they only had valet with extra cost. This hotel is located in the downtown area and with the window closed you could hear traffic clearly. There was construction happening during our stay which made it difficult to access. The room was clean and the staff were helpful.
於 2024 年 4 月住了 3 晚

8/10 不錯

JAIME

於 2024 年 4 月住了 1 晚

8/10 不錯

Cynthia

伴侶同遊
讚好：整潔度和住宿狀況
Loved the diversity of atmosphere in 24 hour range
於 2024 年 4 月住了 1 晚

10/10 優異

Keylafey

家人同遊, 伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Loved it I’ll keep coming
於 2024 年 4 月住了 1 晚

10/10 優異

Antonio

讚好：整潔度、設施服務和住宿狀況
liked the area
於 2024 年 4 月住了 2 晚

10/10 優異

Sharon

家人同遊
讚好：整潔度和住宿狀況
I was a little surprised that because I booked through Expedia I didn’t get the amenities I would get with my Hilton account. Free WiFi being one of them. Parking per day was a bit high at $55 a day but there is no parking in downtown San Antonio.
於 2024 年 4 月住了 2 晚

10/10 優異

Jonathan

於 2024 年 1 月住了 1 晚

10/10 優異

Elsa

讚好：整潔度和住宿狀況
Amazing my kids enjoyed our stay.
於 2024 年 4 月住了 1 晚

10/10 優異

stephen

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
central location
於 2024 年 4 月住了 2 晚

10/10 優異

juan

家人同遊
讚好：整潔度、設施服務和住宿狀況
Excellent place to stay!
於 2024 年 4 月住了 1 晚

10/10 優異

Sandra

伴侶同遊
讚好：整潔度和住宿狀況
The staff was awesome! Everyone very friendly and helpful. Pilar in the lobby bar was so gracious and funny.
於 2024 年 4 月住了 2 晚

8/10 不錯

Luisa

於 2024 年 4 月住了 2 晚

8/10 不錯

norma (irving)

讚好：整潔度和設施服務
Is a nice hotel but needs some updates on furniture
於 2024 年 4 月住了 1 晚

10/10 優異

James

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
Great location, great customer service, and very nice room. There is some construction across the street.
於 2024 年 4 月住了 3 晚
elvira 於 2024年4月14日的回應
We appreciate your feedback and thank you for choosing us. We look forward to your next visit.

10/10 優異

Linda

讚好：住宿狀況
於 2024 年 4 月住了 3 晚

8/10 不錯

Bertha A

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
Loved the stay, valet is very expensive and so are the added fees that are off course refunded(eventually based on your bank). I believe you have a deposit then an additional daily fee for each day you stay.
於 2024 年 3 月住了 2 晚

10/10 優異

Fernando (Midland)

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Dexter

讚好：整潔度和住宿狀況
Great place on the Riverwalk, we will be back
於 2024 年 3 月住了 1 晚
elvira 於 2024年4月14日的回應
We appreciate your feedback and thank you for choosing us. We look forward to your next visit.

8/10 不錯

Kalima (Austin)

親子同遊
讚好：整潔度和住宿狀況
Can't beat the location on the River Walk, however, there is on going construction in the area. It took 45 min to drive .1 miles to check in due to massive back up with the vallet parking and closed streets.
於 2024 年 3 月住了 1 晚
Elvira 於 2024年3月31日的回應
I apologize for any inconvenience you experienced during your check-in. The heavy traffic was caused by the ongoing construction in the area. I hope that the rest of your stay at the River Walk location was enjoyable despite the delay. Thank you for sharing your feedback

10/10 優異

Luis Miguel Dena

親子同遊
讚好：整潔度、設施服務和住宿狀況
Gracias
於 2024 年 3 月住了 2 晚

10/10 優異

Astha

讚好：整潔度和住宿狀況
Love the property.
於 2024 年 3 月住了 1 晚

10/10 優異

Magaly (pembroke pines)

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

James

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The staff was very professional and accommodating, building is beautiful.
於 2024 年 3 月住了 1 晚

8/10 不錯

Chris

家人同遊
讚好：住宿狀況
Too noisy on the 14th floor. Excessive parking fee. Never again.
於 2024 年 3 月住了 2 晚

10/10 優異

veronica

讚好：整潔度和住宿狀況
We always have a great stay !
於 2024 年 3 月住了 2 晚

10/10 優異

GUSTAVO VILLALON (saltillo)

讚好：整潔度
於 2024 年 3 月住了 1 晚

8/10 不錯

Eustacio

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚

6/10 一般

Roxanne

於 2024 年 3 月住了 1 晚

10/10 優異

James (huntington)

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Always a pleasure. The staff are all so courteous
於 2024 年 2 月住了 2 晚

10/10 優異

Cody

於 2024 年 3 月住了 1 晚
elvira 於 2024年4月14日的回應
We appreciate your feedback and thank you for choosing us. We look forward to your next visit.