It’s nice enough. There was a urine smell outside our door that was pretty strong. It needs updates. Valet guy wasn’t very friendly.
Kristie
於 2025 年 7 月住了 2 晚
10/10
Nice hotel and velvet staff named QT was great
Tasha
於 2025 年 7 月住了 2 晚
10/10
I liked everything! Property was very clean and staff was very friendly/aproachable.
Mario
於 2025 年 7 月住了 2 晚
10/10
The property is located right on the Riverwalk. The rooms are clean and there's plenty of expensive parking for guests.
John
於 2025 年 7 月住了 3 晚
10/10
I'll be back very soon and i'll be able to get the exclusive service!
RODOLFO FARIAS
於 2025 年 1 月住了 4 晚
10/10
The pool is down for few months, no free breakfast, the location of the hotel is ideal for walking around the river walk.
Richard
於 2025 年 7 月住了 2 晚
4/10
Old small in the building
angel
於 2025 年 7 月住了 1 晚
10/10
Coming back again
Fabian
於 2025 年 7 月住了 1 晚
10/10
Close to River Walk and all San Antonio has to offer. Excellent value.
Deborah
於 2025 年 7 月住了 1 晚
4/10
No carts for luggage. I had to make 2 trips from level 4 garage to 21st floor to get our luggage. They charged my card for my room that had already been paid for by my son. That maxed out my card and left with me with very little cash to travel back to West Texas with. I had planned to stay and shop and go to lunch but it ruined my plan and stressed me out that they maxed my card by the room charge and i still had to get home with no funds on my card. And again no carts when checking out. I advised them that i was traveling alone with my disabled daughter and I could not make two trips again to take my luggage back to my car and I felt dismissed, like, oh well..customer service is definitely lacking at that facility. They are supposed to be in the hospitality business. Still waiting for a refund, at this point I feel like my son should get some reimbursement as well, as this caused stress on him as well.
Monica
於 2025 年 7 月住了 1 晚
10/10
Perfect
Alejandro
於 2025 年 7 月住了 3 晚
8/10
Everything okay
Angela
於 2025 年 5 月住了 2 晚
6/10
Upset because we were not advised the pool was under construction. It would have been nice to know before booking.
Hotel is clean. Friendly customer service.
A/C could be cooler.
Felicitas
於 2025 年 7 月住了 2 晚
10/10
Upon arrival, i was told i didnt have a reservation. They couldn’t find it.A manger-staff was able to find my reservation after I had reserved through a third party.
Stay was pleasant.
vilma
於 2025 年 6 月住了 2 晚
10/10
Close to everything.
ricky
於 2025 年 6 月住了 2 晚
10/10
The location is excellent! You’re right on the river walk with so many restaurants nearby and a beautiful atmosphere.
Etedal
於 2025 年 6 月住了 3 晚
6/10
The area is convenient for sure. The hotel itself, not impressed. When we got to our room we noticed the bathroom had a previous guests travel packed shampoo and conditioner in the shower still. The walls are soooo thin so you can hear the doors slam throughout the night. We heard the people above us all night. The walls in our room were pretty dirty, the small areas between the bed and wall you can tell had NOT been vacuumed or cleaned properly. Although. the staff is sooo sweet and kind. My biggest thing here is I understand you can’t do anything about the doors and the thin walls but the cleanliness could be a lot better.
Ursula
於 2025 年 6 月住了 1 晚
4/10
It was dirty ! They give you the same sheets throughout your stay.
Antonio
於 2025 年 6 月住了 4 晚
10/10
Nice clean and everyone was nice
victor
於 2025 年 6 月住了 2 晚
4/10
En la aplicación se menciona que hablan español en el hotel y casi nadie hablaba, la única persona amable fue el valet parking, de ahí en fuera el personal de hotel el trato fue como de muy a fuerzas el trato, no hablaban español, la habitación muy pequeña. No lo recomiendo!!