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波多馬約酒店的評價

2.5 out of 5
波多馬約酒店
Av 21 de Mayo 758, San Antonio

評價

7.2

不錯

10 分評分，優異；40 則評價中有 11 則" "
8 分評分，不錯；40 則評價中有 14 則" "
6 分評分，一般；40 則評價中有 7 則" "
4 分評分，欠佳；40 則評價中有 2 則" "
2 分評分，很差；40 則評價中有 6 則" "

6.6/10 

整潔度

7.6/10 

職員與服務

7.2/10 

設施服務

6.4/10 

住宿狀況

6.4/10 

環保程度

評價

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Location for a pre–Ocean Cruise Stay
I had a very nice stay at the Puerto Mayor. It was a good value for the cost especially since it included breakfast. The hotel personnel were pleasant and the room was quiet. I stayed there before a cruise and the cab ride to the terminal only took a few minutes. That was a real convenience. The hotel was within sight of the ship and no hotel was any nearer. I got to San Antonio by bus from Santiago and the taxi ride from the bus terminal to the hotel only took about 15 minutes.
於 2023 年 3 月住了 2 晚

2/10 很差

Michael

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
terrible hotel
very dirty room and smell, terrible, the reception old guy had overcharged us but we only stay for one evening,
於 2023 年 3 月住了 1 晚

2/10 很差

Michael

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
worst hotel
The Hotel Room Condition is awful, it is not suitable for human living.
於 2023 年 3 月住了 1 晚

8/10 不錯

Philip

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was in good condition and near the port. Staff was friendly.
於 2023 年 2 月住了 1 晚

10/10 優異

Juan

家人同遊
讚好：整潔度和職員與服務
El trato del personal es excelente.
於 2023 年 2 月住了 1 晚

8/10 不錯

Luc

讚好：職員與服務
Bien situé pour la croisière, personnel accueillant, Les installations manquent un peu d’amour.;
於 2023 年 2 月住了 1 晚

8/10 不錯

archie (Venice)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice view of the harbor. Was near the harbor. Was clean, quiet, friendly, helpful.
於 2023 年 2 月住了 1 晚

10/10 優異

Cheri

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was able to check in early. I was able to checkout at 2. We could see our cruise ship from our room. The cruise was delayed. They were very accommodating. The restaurant on the property was very and very reasonable. The police HQ is the building next door.
Recepción 於 2023年1月12日的回應
Thank you so much, we hope to see you again.

8/10 不錯

Edwin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚
Recepción 於 2023年1月12日的回應
It means a lot to us, please come again.

10/10 優異

Bernardo

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

6/10 一般

alejandro

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚

10/10 優異

Roberto

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muy buena la atencion y las habitaciones,. muy seguras
於 2021 年 10 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
NO LO RECOMIENDO POR NADA
No recomendable, habitaciones sin preocupación por la limpieza, fui en familia y fue la peor elección que pudimos escoger, no es hotel sino que motel, envases de preservativos botados bajo las camas siendo que la habitación estaba recién entregada y “limpia” que da para pensar en el aseo del baño, sábanas, colchas. Baños tapados, falta de papel higiénico. Lo único en que pensábamos en salir pronto de ahí. Ventanas sin seguridad. Lo único rescatable es el desayuno, y la vista pero para eso voy a un restaurant o mirador. Pésima experiencia, lo tomamos como Hotel como dice la página. No lo es y deja mucho que desear. Cero recomendable ni para Motel. Además carísimo, ni un 4 o 5 estrellas cobra lo que ellos por una noche.
於 2021 年 7 月住了 1 晚
Hotel Puerto Mayor 於 2021年7月28日的回應
Lamentamos la mala experiencia de la pasajera Mariela Segovia (comentario como huésped anónimo). La limpieza e higiene son un tema prioritario e inexcusable para nosotros (como debe ser en cualquier hotel). Hemos adoptado y extremado las medidas del caso. Comprendemos la ofuscación del pasajero y no podemos dudar de lo que dice, aun cuando no hizo ningún reclamo ni comentario en recepción o a la administración del hotel. A la vez, Agradecemos que reconozca el buen servicio de desayuno en nuestros salones y nuestra vista al puerto de San Antonio. Con todo, en ningún caso puede confundirse un hotel con un motel, cualquiera sea la calificación de ambos, y que por los dichos de la pasajera ella parece conocer bien ambas realidades.

2/10 很差

Jesus

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel pésimo
Pésimo hotel para nada serio el recepcionista un asco . Tenía una reserva para el día viernes la cual llame que iba en camino y al llegar el tipo me dice que ya había vendido la habitación .. que hago a las 12 de la noche ?? Nunca más en ese hotel ojalá a nadie más le pase
於 2021 年 2 月住了 2 晚

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This place is a dump with no customer service. We arrived at 12:30 pm after a very long day and night of travel and were told we could not check into our room. The manager practically yelled at us that “check in time is 2:00!!” When we did get into the room later, we could not believe how shabby it was. We paid a lot for two nights’ stay – way more than it was worth, so I looked up online what the rate was for that night and it was less than half what we were paying. I went to the front desk and pointed this out to the clerk and her response was, “our rates change all the time and you booked a long time ago.” I asked her, “if someone came up and asked for a room right now, you would give it to them at this lower rate?” She said yes. I asked her if she understood why I was upset and wouldn’t she feel the same way if she were in my position. She said yes but she couldn’t do anything about it and I would have to talk to the manager who wasn’t there at the time. She didn’t offer to talk to him for me. The next morning, we tried to take showers and there was no hot water. When I told the desk clerk, she just shrugged. No apologies. Nothing. There was zero attempt during our entire stay to make us feel welcome or comfortable. If you have to stay in San Antonio, avoid this place and stay at the casino.
於 2020 年 2 月住了 2 晚

8/10 不錯

JOSE

伴侶同遊
讚好：整潔度
La atención del personal tanto de atención como limpieza y restaurante de desayuno muy bien y buen servicio no así el personal del restaurante de cena muy complicado y de atención nada agradable
於 2020 年 2 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Attentive, friendly, helpful staff. Convenient location.
於 2020 年 2 月住了 1 晚

8/10 不錯

Emerald

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
pre cruise night
Precruise night. It was good. Only a 15 minute walk to the ship. Mostly downhill and then on the level. Continental breakfast. Lovely view of the harbour except for the super big cranes. Walk to the beach and see the sea lions and pelicans.
於 2020 年 1 月住了 1 晚

8/10 不錯

David

讚好：整潔度
不滿：住宿狀況
Hotel is dated and needs modernising.Wifi did not work in bedrooms, no tea or coffee facilities in the room. Location for cruise terminal was the only plus factor
於 2019 年 12 月住了 1 晚

10/10 優異

Tim (Ilion, NY)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Kind of the only nice place around. A little hard to find, but comfortable and within walking distance of stores.
於 2019 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 3 月住了 1 晚

4/10 欠佳

真實旅客

於 2019 年 3 月住了 1 晚

10/10 優異

真實旅客

於 2019 年 3 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚

10/10 優異

Jean

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
This is the best location if you are waiting to join a cruise ship in San Antonio. Or just want a good place to stay. Little bungalow type accommodation really comfortable. Breakfast usual but ample continental. A bar attached, tours and taxis can be arranged. Lovely restaurant very close. Good parking, disabled friendly but a little challenging however the staff are very watchful and helpful if needed to ascend a couple of very small inclines. The room is perfectly disabled friendly. Views spectacular. A few shops and restaurants nearby.
於 2019 年 2 月住了 2 晚

8/10 不錯

armando

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Buena ubicacion
Muy buena ubicacion para abordar un crucero.
於 2019 年 2 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：職員與服務
Nous avons grandement apprécié l’accueil et le service à notre arrivée. Moins aimé: les chambres ont besoin de bonne rénovations ( tapis très sale). Les gens sont très courtois et sympathiques
於 2019 年 1 月住了 1 晚
Manuel 於 2019年1月25日的回應
Merci pour votre commentaire ainsi vos opinions. Cordialement

6/10 一般

Martina

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Veel te duur voor deze oude kamers
Dit hotel heeft maar 14 of 16 kamers. Ziet er leuk uit, als bungalows maar alles is oud en gammel. Kamers erg klein. Geen koelkast. Douchegordijnrails hangt met touwtje vastgeknoopt aan het plafond. Als je gordijn wil sluiten stort hele rail naar beneden. Dus dan maar open laten waarna wc drijfnat wordt. Met uitzicht op oceaan bedoelen ze de containerhaven. Muren flinterdun. Ontbijt is eenvoudig en beperkt. Op zich prima maar voor deze kamerprijs verwacht je wel iets meer. Personeel is zeer vriendelijk maar de prijs voor deze oude kamers is veel te hoog. Enige pluspunt is ligging t.o.v. cruiseport. Geen andere reden om hier te willen verblijven
於 2018 年 12 月住了 1 晚
Manuel 於 2019年1月25日的回應
Bedankt voor uw reactie en uw meningen

4/10 欠佳

Joyce (Sioux Falls SD USA)

不滿：整潔度、住宿狀況和客房舒適度
Disappointing
If one is fortunate in getting a renovated room, it is a happier experience than our room (#10) with dirty carpet, gaping door, peeling exterior paint, too short beds and dismal bathroom with slippery shower floor. Avoid the lower priced rooms, if you can. San Antonio businesses are profiting from use of this town as a cruiseport Two different couples,with whom we spoke, took a taxi up to this place, only to learn the room had been double booked, and they were being sent to another lodging. This should not happen.
於 2018 年 2 月住了 1 晚

6/10 一般

Diana (Queensland)

讚好：職員與服務
Excellent position for pre/post cruise
A perfect spot in an otherwise uninspiring place to start a cruise. The view of the port was excellent. We chose to dine in a restaurant elsewhere at night. Breakfast was adequate. Staff friendly and very helpful with taxis. We'd certainly stay again.
於 2018 年 1 月住了 1 晚

8/10 不錯

Marc

讚好：職員與服務
Decent hotel
ROOm was okay,

6/10 一般

真實旅客

讚好：整潔度和職員與服務
Nice property with good view of the harbor
Nice hotel, but the shower was less than ideal. Shower nozzle kept falling out of it's holder and there was no hot water one evening. The room was pleasant and clean. It's a reasonable deal for the price.
於 2018 年 1 月住了 3 晚

6/10 一般

Sandra

不滿：住宿狀況
Not totally impressed
The property at one point was probably very good but it has never been kept up so everything was run down. The view was amazing. Price was not cheap for the condition of the hotel. The restaurant's food was very average, and expensive. Breakfast was a bit disappointing, with instant coffee.
於 2017 年 12 月住了 1 晚

6/10 一般

Jany

不滿：整潔度、住宿狀況和客房舒適度
San Antonio
Only cool water available (not hot water in the shower or sink). Carpet was super dirty and air conditioning unit took forever to cool down the room. We could hear the couple next to us all night.
於 2018 年 1 月住了 1 晚

10/10 優異

roger (pensacola)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
Not fancy but very good for only $82 usd 12/21/17. Easy walk to town $5 taxi to cruise ship. Would stay here again No problem. Breakfast was good ham cheese bread and muffins that the wife liked so much she added one to go. Unlimited orange and grapefruit juice
於 2017 年 12 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：客房舒適度
It was ok for a late check in and an early check o
Hotel was adequate for one night of sleep. But the address of the hotel is not where google map showed. How we found the hotel was miraculous. I was so lost and not able to speak Spanish was even more anxious. By some sheer luck and a few turns, the hotel actually was over 2 miles from where googl map took us to the address on the hotel. When we got to the hotel it was on a different street.
於 2017 年 12 月住了 1 晚

8/10 不錯

J

讚好：職員與服務和客房舒適度
Nice San Antonio Local Hotel
We stayed one night after getting off a cruise ship. Cruise port 10 minute uphill walk or 5 minute taxi ride to cruise terminal. 15 minute walk from bus terminal. 10 minute walk to a mall, boardwalk on harbor, and fish market. Cute, older bungalow -style hotel on the bluff overlooking harbor. Reception and staff very efficient and friendly. Room was older, but quite clean and bed comfortable. Good view of harbor from room. Good breakfast and on site restaurant was very pleasant. Would stay here again!
於 2017 年 12 月住了 1 晚

8/10 不錯

真實旅客

讚好：職員與服務和客房舒適度
San Antonio Chile
Simple place, good location and is the only hotel that has secured parking. Excellent for gest with motorcycles like us. Very very friendly staff.
於 2017 年 11 月住了 3 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very dirty, terrible odor.
This place shouldn't be advertised by Expedia at all.
於 2017 年 6 月住了 1 晚

8/10 不錯

PABLO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel acogedor.. lo recomiendo
Buena experiencia.... acorde al precio... buena ubicacion..... buen desayuno contundente... buena recepción... con estacionamiento... todo bien en general!!