The sink in the first room we were in didn’t drain they said it just drained slow but it didn’t drain it all. We switched rooms to one that was a non-smoking room, but it raked up cigarette smoke so they switched us a third time and that room was a lot nicer, but the TVs didn’t work, which Wasn’t a big deal since we had a sink that drained. The gal at the front desk on Saturday night was asleep at the desk every time I went down to either get more coffee cups or ask about when they would be fixing the drain in our room.
The sign said they had breakfast, but when we went down, there was only juice and coffee.
Windsor
於 2024 年 5 月住了 2 晚
10/10 優異
Harold
2024年5月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Needed help late at night, and the 24/7 front desk staff was fantastic! Resolved my issue quickly with a smile.
Harold
於 2024 年 4 月住了 1 晚
4/10 欠佳
Madison
2024年4月26日
不滿:住宿狀況
First things first as far as staff, there was a young girl that was helping with my checkin. She was huffing and puffing when I was requesting changes & basic customer service needs. I was also ignored for a good amount of time when standing at the front desk because she was on FaceTime with someone & didn't see or hear me when I said something to her.
When I first got to my room I noticed that my door frame was ripping off like someone had previously tried to break into the hotel room I was staying in before me. I asked for a room change and the doorframe did not line up with the door in the second room that they offered me. It wouldn't even lock. I had to settle with the room with the broken door frame & felt the need to barricade myself in using the coffee table to feel a bit more secure. The windows are very thin, and I had trouble sleeping because I could hear every single car that passed by. Also, the first day that I was there, I had to request new pillowcases because there was crumbs on them, strands of hair, & stains which is really disgusting and made me question if they even wash their sheets.
I would rate my overall stay maybe 1.5 stars just based off of those factors. The only really helpful thing that they did was making the bed in the morning and taking the used towels. Would not reccommend going here.
Madison
於 2024 年 4 月住了 3 晚
4/10 欠佳
Marissa
2024年4月26日
不滿:整潔度、職員與服務和住宿狀況
Marissa
於 2024 年 2 月住了 1 晚
10/10 優異
Brittany
2024年4月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay at this hotel was nothing short of fantastic. The outdoor pool provided hours of fun and relaxation for the whole family, while the spacious family room offered plenty of space to unwind. Having our own bathroom was a convenient feature, and the included WiFi made it easy to stay connected.
Brittany
於 2024 年 4 月住了 1 晚
6/10 一般
Taelour
2024年4月14日
Taelour
於 2024 年 4 月住了 1 晚
2/10 很差
Maribel
2024年4月12日
不滿:整潔度、職員與服務和住宿狀況
Asqueroso hotel nos salió una rata en la cama de los menores, nos salimos a buscar otro hotel y perdimos 5 noches en n este asqueroso lugar