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費爾蒙特酒店的評價

4 out of 5
費爾蒙特酒店
401 S Alamo Street, San Antonio, TX

評價

9.2

卓越

10 分評分，優異；104 則評價中有 79 則" "
8 分評分，不錯；104 則評價中有 12 則" "
6 分評分，一般；104 則評價中有 3 則" "
4 分評分，欠佳；104 則評價中有 7 則" "
2 分評分，很差；104 則評價中有 3 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

8.4/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Jennifer

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spacious and well appointed!
於 2024 年 5 月住了 1 晚

8/10 不錯

Jeffrey R

讚好：整潔度、職員與服務和住宿狀況
Close to to city.
於 2024 年 5 月住了 1 晚

2/10 很差

Hans-Jörg

伴侶同遊
讚好：設施服務
Das Hotel liegt mitten in einer Großbaustelle. Gegenüber und nebenan werden Gebäude errichtet bzw. renoviert, vor dem Hotel ist die Straße aufgerissen. Die Bauarbeiten beginnen morgens um 6 Uhr, ab 7:30 Uhr ist an Schlaf nicht mehr zu denken. Nachts hört man recht regelmäßig die Hupe von Zügen. Schönes historisches Gebäude und moderne Zimmereinrichtung, aber die Umgebung macht es völlig unbrauchbar.
於 2024 年 4 月住了 2 晚

10/10 優異

cathleen (LEANDER)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is gorgeous! Our room was huge and so nice! We also ate at the silo and it was delicious!
於 2024 年 5 月住了 1 晚

8/10 不錯

Lois (Pasadena)

讚好：整潔度、職員與服務和設施服務
The Fairmount is an interesting place. The old building has been nicely renovated, the rooms are comfortable and the staff is attentive. The layout is odd, with no real reception or lobby area to speak of. The location is great, close to the River Walk, but construction was going on in the immediate vicinity of the hotel, making access complicated. They had valet set up which was helpful. The rooftop bar and on site restaurant are great amenities.
於 2024 年 4 月住了 2 晚

10/10 優異

Andrea

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is absolutely adorable! It's in a great location for walking around. The staff was amazing, and the bartender even went above and beyond, and took us up to the rooftop bar and pointed out a lot of the buildings around there. She was very knowledgeable about the history of San Antonio, and was a great "tour guide". Would definitely stay here again.
於 2024 年 4 月住了 1 晚

10/10 優異

Daisy

讚好：整潔度、職員與服務和住宿狀況
Amazing
於 2024 年 4 月住了 1 晚

10/10 優異

JOVITA

讚好：整潔度、職員與服務和住宿狀況
Beautiful hotel and amazing staff
於 2024 年 4 月住了 1 晚

10/10 優異

Yasemin

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The staff is very helpful and accommodating. Love the room and amenities. The only issue is a lot of construction right out front . They do not serve breakfast. Regardless of these issues, it was a very enjoyable stay and they have a rooftop bar with beautiful views
於 2024 年 4 月住了 1 晚

10/10 優異

Norma (Rowlett)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property was beautiful and the staff was amazing!! We will definitely be staying there again!
於 2024 年 3 月住了 2 晚

10/10 優異

Marcos

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, nice rooftop....Markus is great up there. great food at Nonna's, quiet strip of downtown. Rooms are clean and very nice.
於 2024 年 4 月住了 1 晚

6/10 一般

Jessica

伴侶同遊, 多人同遊
讚好：職員與服務和設施服務
Location was great. Bed and shower were fantastic. Room itself was just fine. Check in experience was odd. Lobby was often left unstaffed. Floors in the lobby were filthy - probably because of construction outside, but was noticeably dirty. Hotel feels a bit tired. Lobby is in need of a deep clean and should be revisited to be more welcoming. What even is that dead area to the left of entry?
於 2024 年 4 月住了 2 晚

10/10 優異

Constance (Tega Cay)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic hotel and gorgeous room - really it is a suite with a beautiful living room, washroom and separate bedroom! Excellent service and even though there is construction nearby the valet took care of our car and it was an easy registration!
於 2024 年 4 月住了 1 晚

10/10 優異

Peter

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful getaway in a wonderful city. Enjoyed our stay. Would love to return to the Fairmount in the future.
於 2024 年 3 月住了 2 晚

10/10 優異

Michael

於 2024 年 3 月住了 1 晚

10/10 優異

tammy (San Antonio)

讚好：整潔度、職員與服務和住宿狀況
We stay here anytime we can. Love this place.
於 2024 年 3 月住了 1 晚

10/10 優異

Gregory J

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Construction
於 2024 年 3 月住了 1 晚

10/10 優異

Hugh

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice quiet hotel near riverwalk. Great little hotel!
於 2024 年 3 月住了 1 晚

4/10 欠佳

Chad

商務旅客
讚好：職員與服務
不滿：整潔度
Hotel desk and bar staff were friendly. Not hotel fault, but surrounding area had major construction going on, not too much noise, but certainly not attractive. Room was dirty. Stuff on the floor, hair, a button, hair, bobby pin, hair band, coffee pod still in maker and used pod in new coffee rack, half bag of chips in dresser. When I stepped in shower I noticed half used soap bar and empty liquid soap. Stepped out to get soap from vanity and left nasty, wet, dirty footprint on shower mat. Shower floor was filthy. Spent a few minutes hosing it with shower wand. Then the best part, swung the bathroom door to look for a towel hook and was rewarded with a pair of panties on the door handle (well used). Assume housekeeping had a bad day or didn’t show up. One or two of those things I’d ignore, in total, worthy of a bad review.
於 2024 年 3 月住了 2 晚

10/10 優異

Maria

讚好：整潔度、職員與服務和住宿狀況
So convenient to many places down town la Villeta rite across the street an hemisphere park also , room was pretty big well worth the money
於 2024 年 3 月住了 2 晚

10/10 優異

JOVITA

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The bed was amazing the best night sleep I have had in a while . Very comfortable. The staff was awesome even though they work more than they should they never fell short. Definitely plan on staying again.
於 2024 年 3 月住了 1 晚

10/10 優異

JAMES

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel in perfect location with an excellent roof top bar. Jennifer and her staff were super friendly and helpful. Will definitely be back. If you are planning a stay in San Antonio look no further than the Fairmount hotel.

10/10 優異

Sandra

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Mark

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
This hotel isn't going to wow you, but the price for the location delivers a solid 4 star value. The room updates are nice and I can appreciate the historic nature of the hotel, but the common areas are due for upgrade... specifically the lobby. It's walkable to the Riverwalk and felt clean and safe. The rooftop terrace is a nice touch to enjoy a sunset in the evening.
於 2024 年 2 月住了 1 晚

10/10 優異

Tim

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is such a unique and very nice hotel. There is a lot of history that makes this a wonderful destination. Convenient location, and nice bar and restaurant. Try it, you'll love it!
於 2024 年 2 月住了 4 晚

10/10 優異

Mariaelena

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All very nice, beautiful hotel, all amenities were very nice.
於 2024 年 2 月住了 1 晚

10/10 優異

Brandon

讚好：整潔度、職員與服務和住宿狀況
Great location, great staff, comfy beds
於 2024 年 2 月住了 1 晚

8/10 不錯

Cherita

讚好：整潔度、職員與服務和住宿狀況
The hotel was an historical landmark to stay. Enjoyed the upgraded given, but still kept the rustc look. If visiting the city again would stay & hopefully most of the construction would be completed.
於 2024 年 1 月住了 4 晚

10/10 優異

Lauren M. (westin)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
The hotel was nice and clean. Everyone was very friendly. There is a lot of construction right outside the hotel.
於 2024 年 1 月住了 4 晚

10/10 優異

Josh

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

tammy (San Antonio)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
於 2024 年 1 月住了 1 晚

10/10 優異

Adriana

伴侶同遊
於 2024 年 1 月住了 1 晚

10/10 優異

Ross

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚

10/10 優異

Stephen (Boerne)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Streets nearby currently under construction. Would have appreciated advance instructions. But staff was accommodating to help us figure out how to access property.
於 2024 年 1 月住了 1 晚

10/10 優異

Loranne

I liked the key entry doors, the food at Nonnas was incredible! The concierge were exceptional!
於 2024 年 1 月住了 2 晚

4/10 欠佳

Sheena

於 2023 年 12 月住了 1 晚

4/10 欠佳

Hilary

讚好：設施服務
Rooms are beautiful and clean. Small staff so it can be difficult to reach front desk. Did not have hot water for the entirety of my stay. Was told I would be compensated and never was. If the service to manage that situation were better I would stay again.
於 2023 年 12 月住了 2 晚

8/10 不錯

Arturo

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Stacy (Conroe)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service. Beautiful hotel!
於 2023 年 12 月住了 2 晚

10/10 優異

Megan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Brandon 於 2023年12月21日的回應
Megan, we are thrilled you enjoyed your stay. We look forward to welcoming you back in the future.

8/10 不錯

Charles

於 2023 年 12 月住了 1 晚

4/10 欠佳

Art

讚好：整潔度和職員與服務
不滿：客房舒適度
Street construction going on in front of the hotel, the noise level is horrible all day with heavy machinery and loud noises, the hotel staff is friendly and the room was very nice but I would not stay here again until the finish the road construction
於 2023 年 12 月住了 1 晚
Brandon 於 2023年12月21日的回應
We apologize for the construction by the city but are glad to know once inside the accommodations and staff were welcoming and cozy. We hope to be free of the construction soon.

10/10 優異

Bryan

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Location!
The Fairmount hotel was great. We enjoyed the location and the staff was very friendly. The rooms were clean and uniquely decorated. The River Walk, Alamo, Tower of the Americas, and many great restaurants were all within easy walking distance.
於 2023 年 11 月住了 4 晚
Brandon 於 2023年12月21日的回應
Bryan, We are glad to hear you enjoyed your stay and the location was perfect for all of your adventures. We look forward to welcoming you back.

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Brandonm 於 2023年12月21日的回應
We are glad you enjoyed your stay David and look forward to welcoming you back.

10/10 優異

Syed Ali

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had wonderful experience, Hotel management is so polite. Loving and helpful. The best Part is, there is only 3 mints walk to river walk, anyone can go any time to enjoy weather. Even all attractions were so closed.
於 2023 年 11 月住了 3 晚
Hotel Staff 於 2023年12月2日的回應
Thank you Syed Ali, for sharing your experience. We are happy to hear you had a wonderful stay. Hope to see you again soon.

10/10 優異

Leanne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel We really enjoyed our stay
於 2023 年 11 月住了 3 晚
Brandon 於 2023年12月21日的回應
Thank you Leanne, we are glad to hear you enjoyed your stay. We look forward to your return.

10/10 優異

Walter

於 2023 年 11 月住了 2 晚
Brandon 於 2023年12月21日的回應
We are glad you enjoyed your stay with us Walter and we look forward to welcoming you back.

10/10 優異

ASHOK (Needham)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Construction work around the property made it noisy and incoy
於 2023 年 11 月住了 1 晚
Brandon 於 2023年12月21日的回應
We are sorry about the construction by the city but glad to hear you still enjoyed your stay. We look forward to welcoming you back after the city construction is complete.

10/10 優異

jessica

讚好：整潔度、職員與服務和住宿狀況
It was a great weekend away!
於 2023 年 11 月住了 1 晚
Brandon 於 2023年12月21日的回應
We are thrilled you enjoyed your weekend getaway and time with us. We look forward to welcoming you back in the future.

4/10 欠佳

Willis (New Haven)

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2023 年 11 月住了 4 晚