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科爾頓凱富套房酒店的評價

2.5 out of 5
科爾頓凱富套房酒店
450 N Sperry Drive, Colton, CA

評價

7.8

不錯

10 分評分，優異；632 則評價中有 271 則" "
8 分評分，不錯；632 則評價中有 178 則" "
6 分評分，一般；632 則評價中有 74 則" "
4 分評分，欠佳；632 則評價中有 41 則" "
2 分評分，很差；632 則評價中有 68 則" "

8.2/10 

整潔度

8.0/10 

職員與服務

7.0/10 

設施服務

7.8/10 

住宿狀況

7.4/10 

環保程度

評價

6/10 一般

Perla

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The card keys to open the rooms never open the doors to the rooms twice I’ve checked in so these rooms are way on the other side of the building so I had to do it 3 times I was so irritated till CB the actual receptionist had to go with me to open it and it happened again so they need a new system and then the rooms have no phone s to b call the front desk it’s not safe to not have access to a phone
於 2024 年 5 月住了 1 晚

4/10 欠佳

Maria

家人同遊, 親子同遊
不滿：整潔度、職員與服務和住宿狀況
Felt unsafe at all times, smelled too much like weed, door was jammed and let people who were not staying at hotel inside, too much prostitution if you have a family with little kids do not recommend to stay here at all!!!
於 2024 年 4 月住了 5 晚

10/10 優異

Gregory

於 2024 年 4 月住了 2 晚
Customer Care Team 於 2024年5月4日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 欠佳

Money

親子同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Hotel staff claimed they ran out of sheets and blankets . Not professional . Lady and son half cleaned . Stayed a week and not once got room service . Homeless chilling on the side of building making a whole mechanic shop on the property.
於 2024 年 3 月住了 4 晚

8/10 不錯

Kevin

於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年3月26日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Mario R

讚好：整潔度
Excelente
於 2024 年 3 月住了 1 晚

8/10 不錯

Jesus

多人同遊
讚好：設施服務
Best option in the area
於 2024 年 2 月住了 1 晚

10/10 優異

Latasha

讚好：整潔度、職員與服務和住宿狀況
It was very clean and quiet
於 2024 年 2 月住了 3 晚

2/10 很差

gina

伴侶同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Bad customer service, is dirty. Bed linen and blankets wear dirty. Ask for a clean blanket and they never brought it to us. Horrible never staying here.
於 2024 年 2 月住了 1 晚

2/10 很差

Jazmin

親子同遊, 伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Muy bonita la habitación, pero huele raro como a húmedo muy feo olor y los muebles polvosos y en la noche en el baño se sentía olor a marihuana o cigarro luego en el pasillo los carros de limpieza no tienen un control de cierta hora hacer eso y si uno sale se siente incómoda que el personal lo vean, y aparte el internet es una porquería no pudimos utilizar nada solo cuando íbamos a recepción se podía deberían actualizar las tv más inteligentes maybe les funcione su red. Gracias
於 2024 年 2 月住了 1 晚

10/10 優異

Mary

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love this property for its friendliness and proximity to various venues
於 2024 年 2 月住了 2 晚

10/10 優異

Alonso

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This is the second time we staying there and everything is always good service at all.
於 2024 年 2 月住了 1 晚

4/10 欠佳

Estela

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月9日的回應
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 不錯

Silvia

於 2023 年 12 月住了 1 晚
Customer Care Team 於 2024年1月29日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Carlos

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Customer Care Team 於 2024年1月10日的回應
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 優異

Alexandria

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Customer Care Team 於 2024年1月4日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 很差

Serilla

伴侶同遊
不滿：設施服務和住宿狀況
Had to leave early because there was a rat in my room
於 2023 年 12 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
Rooms may need cleaning
The room gave me some kind of allergic reaction which isn’t normal. My eyes were super red and I had trouble breathing through my nose about an hour after arrival. I get that with some cats so maybe a cat was in the room. Beds and pillows are on the hard side.
於 2023 年 12 月住了 1 晚

10/10 優異

Octavio

於 2023 年 12 月住了 1 晚
Customer Care Team 於 2024年1月18日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 一般

Jason

讚好：整潔度和職員與服務
Great staff
於 2023 年 12 月住了 2 晚

2/10 很差

Oshea

不滿：整潔度、職員與服務和住宿狀況
Rooms was terrible some lights didn’t work bed was uncomfortable and homeless people sleeping inside and outside the facility Do Not Recommend At All!.
於 2023 年 12 月住了 5 晚

2/10 很差

Ashley

多人同遊
不滿：職員與服務、設施服務和住宿狀況
We had to be moved into a different room twice. Our first room, the locks didn't work properly. The second room, we had issues with the toliet not working properly. We had someone from maintenance mess with it for a few minutes then tell us it was good to go. The next time we used the toliet it overfilled onto the bathroom floor and into the rest of the room. We were then finally moved to our 3rd room. All throughout this process the staff was unfriendly. We also had to ask for towel multiple time before receiving any.
於 2023 年 12 月住了 3 晚

8/10 不錯

Grant

Customer Care Team 於 2024年2月9日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 很差

Arturo

親子同遊
讚好：職員與服務
不滿：住宿狀況
Easy check in. Jacuzzis not working pool is supposed to be heated. Burnt mirror in room. Dirty and smelled like weed.
於 2023 年 12 月住了 1 晚

10/10 優異

Ana

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 2 晚
Customer Care Team 於 2023年12月20日的回應
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 優異

Yen

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚
Customer Care Team 於 2023年12月15日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 一般

Chadwick (Mountain House)

於 2023 年 11 月住了 1 晚
Customer Care Team 於 2023年11月21日的回應
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 很差

Leticia

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Don’t be a fool
Please don’t go here unless you want to be mixed up with alcohol and partying all night. Not the cleanest rooms and bad attitude from receptionist. Also their was a rodent in the room
於 2023 年 11 月住了 1 晚

6/10 一般

Melisa

多人同遊
讚好：職員與服務和客房舒適度
於 2023 年 10 月住了 1 晚
Customer Care Team 於 2023年11月3日的回應
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 優異

Irene

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Customer Care Team 於 2023年11月2日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

maria

讚好：整潔度、職員與服務和住宿狀況
Homeless people around
於 2023 年 10 月住了 1 晚

10/10 優異

Teresa A

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Customer Care Team 於 2023年10月17日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Jessica

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Customer Care Team 於 2023年10月17日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 一般

Juan (Las Vegas)

讚好：職員與服務
於 2023 年 10 月住了 1 晚
Customer Care Team 於 2023年10月11日的回應
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 優異

Victoria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Customer Care Team 於 2023年10月28日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Rodney

讚好：整潔度、職員與服務和住宿狀況
Quiet, nice, comfortable
於 2023 年 10 月住了 1 晚

10/10 優異

Mary

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
wonderful front desk exceptional property for price great location
於 2023 年 9 月住了 1 晚

2/10 很差

Anthony

不滿：整潔度、職員與服務和住宿狀況
Do not stay at this location. It is a trap motel with hoodrats roaming around the parking lot and halls of the motel at night. The rooms are disgusting with stains on the lampshades, paint peeling off the walls, and rooms that smell so bad it burns your nose. Stay far away from this hotel and spend the extra $30 a night at somewhere nicer.
於 2023 年 9 月住了 2 晚

10/10 優異

Emily

於 2023 年 9 月住了 2 晚
Customer Care Team 於 2023年10月11日的回應
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

2/10 很差

Helena

家人同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Room was dirty, no staff working the front desk, scary area and felt unsafe as there were random people knocking on our door throughout the night.
於 2023 年 9 月住了 2 晚

8/10 不錯

Eugenio

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Customer Care Team 於 2023年9月9日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Ana luisa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Customer Care Team 於 2023年9月7日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Karla

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy access to freeway, lots of parking but had to walk a little waya to get to the bldg.
於 2023 年 8 月住了 1 晚

8/10 不錯

Jae Weon

讚好：整潔度、職員與服務和住宿狀況
Room is clean and looks good. I will see the complimentary breakfast tomorrow.
於 2023 年 9 月住了 1 晚

8/10 不錯

Ruben

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月24日的回應
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 優異

norma

於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月24日的回應
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 一般

German

於 2023 年 8 月住了 2 晚
Customer Care Team 於 2023年8月22日的回應
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 優異

Athena Grace

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I always stay on this hotel because it’s so comfortable
於 2023 年 7 月住了 3 晚

2/10 很差

Priscilla

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
The staff was very rude the lady walked around like she was to good to be nice had no respect at all even when saying please and thank u didn’t say nothing back in response the parking lot was like a neighborhood hood party drinking smoking all in the parking lot screaming and fighting then the hall ways smelled like smoke weed my room was a none smoking and the room smelled like cigarettes and the restroom mirror was burned sheets smelled like old water and the a/c really didn’t work neither
於 2023 年 7 月住了 2 晚

4/10 欠佳

Veronica

親子同遊
Okay but not something I would choose again.
於 2023 年 7 月住了 2 晚