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海灘避風港酒店的評價

2 out of 5
海灘避風港酒店
San Diego, CA

評價

8.6

優異

10 分評分，優異；900 則評價中有 441 則" "
8 分評分，不錯；900 則評價中有 316 則" "
6 分評分，一般；900 則評價中有 98 則" "
4 分評分，欠佳；900 則評價中有 32 則" "
2 分評分，很差；900 則評價中有 13 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

CHAO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不错的选择！
距离海边和海洋公园都非常近，不错的选择！
於 2017 年 10 月住了 2 晚

10/10 優異

Alina

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very clean & nice & comfortable
於 2024 年 4 月住了 1 晚

10/10 優異

Nancy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Staff was friendly, room was larger than expected and layout was comfortable. Walls are a little thin / could hear upstairs neighbors walking around, but it didn't keep us up. Would stay here again.
於 2024 年 4 月住了 1 晚

10/10 優異

Jill

讚好：整潔度、職員與服務和住宿狀況
We'll stay there again!
於 2024 年 4 月住了 2 晚

10/10 優異

Vance

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great location, friendly staff and a great place to stay.
於 2024 年 4 月住了 1 晚

8/10 不錯

Hillary

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice space. Great area. A bit louder at night because of bars and restaurants nearby.
於 2024 年 3 月住了 3 晚
Beach Haven Team 於 2024年4月16日的回應
Hillary, Thanks for staying, we appreciate your feedback on your recent stay. We hope to see you again, on your next visit to San Diego.

10/10 優異

Nicole

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place stay clean and friendly that I booked a other 2 nights here
於 2024 年 4 月住了 1 晚
Beach Haven Team 於 2024年4月18日的回應
Nicole, we are pleased you enjoyed your stay and added additional nights. We appreciate you taking the time to give us your feedback.

8/10 不錯

Amanda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quick walk to beach! Lots of places to eat near by.
於 2024 年 4 月住了 1 晚
Beach Haven Team 於 2024年4月11日的回應
Amanda, Thank you for taking the time to rate your most recent stay with us. We appreciate the feedback.

10/10 優異

Maricela

於 2024 年 3 月住了 3 晚
Beach Haven Team 於 2024年4月18日的回應
Maricela, Thanks for the 5 star rating. We are pleased to know you enjoyed your stay.

8/10 不錯

Julie

於 2024 年 3 月住了 1 晚
Beach Haven Team 於 2024年4月18日的回應
Julie, thanks for taking the time to give us your rating on your recent stay with us, we appreciate it.

10/10 優異

William

於 2024 年 3 月住了 2 晚
Beach Haven Team 於 2024年4月16日的回應
Thanks for the 5 star, we appreciate your feedback.

10/10 優異

Russell

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 1 晚
Beach Haven Team 於 2024年3月27日的回應
Russell,Thanks for staying with us at Beach Haven Hotel, we appreciate the rating. King Regards, Beach Haven Hotel Team

10/10 優異

Natasha

親子同遊
讚好：整潔度、職員與服務和住宿狀況
I loved how close it was to the ocean. The upgrades were nice. I felt safe with the fenced in hotel. There was a bum partying in the alley where I parked, made me a little nervous. The parking is super tight. But it is that way everywhere along the beach, so I get that part. I kind of felt that I was treated differently because I had booked via 3 rd party. I am a single mom who has to find the best deal to be able to travel. I had to pay an early check in fee, even though the room was ready. That was super disappointing. I had gotten sick at Lego Land after checking out of the hotel and just needed a place to rest next to a bathroom. The front desk did offer us the pool for free to hang out if needed. So there were other options. If I had not been ill I would have done that. There is not an elevator, which is understandable for the size of hotel. I prefer the smaller hotels with less rooms. I will stay here again. Overall I was pleased.
於 2024 年 3 月住了 2 晚
Beach Haven Team 於 2024年4月2日的回應
Natasha, thank you for taking the time to give us your feedback on your recent stay. We are happy to hear you enjoyed your stay.

10/10 優異

Raymond

於 2024 年 3 月住了 1 晚
Beach Haven Team 於 2024年4月2日的回應
Thanks for the 5 rating. We are happy to hear you enjoyed your stay.

8/10 不錯

Edgard

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cute hotel in very close proximity to many bars and the beach. However, the walls were a little thin and some of the bedrooms share a wall so I could hear my neighbors snoring and other people showering.
於 2024 年 2 月住了 1 晚
Beach Haven Hotel Team 於 2024年2月26日的回應
Edgard, Thank you for staying. We appreciate your feedback on your recent stay.

10/10 優異

Deshea

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is for sure a 10/10! It is convenient to many different dining options and stores and super close to the beach; only like a couple minute walk! The room was perfect, I enjoyed having a living room with a big smart tv and a separate room with the bed and bathroom. It is also convenient how there is free parking because many of the other hotels I looked at were charging to park! If you have more than one car there is also plenty of street parking available ! I felt super safe in this hotel and will definitely be returning!
於 2024 年 1 月住了 1 晚
Beach Haven Team 於 2024年2月13日的回應
Deshea, thanks for staying with us. We appreciate your kind words and taking the time to give us your feedback on your recent stay, much appreciated.

8/10 不錯

Ronald

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Beach Haven Hotel Team 於 2024年2月18日的回應
Thanks for staying with us. We appreciate you taking the time to rate your stay.

10/10 優異

Andrew

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

2/10 很差

Dawn

不滿：職員與服務
The closed the lobby early due to short staffing . We had a party and coiner check in until late. While they did leave instructions for after hour check in, we were unable to locate it and slept in the car. We felt a refund should be issued to the lobby closing early. We tried to get an early check-in, just an hour early, so we could avoid any issues, and they would not allow that either. In an economy, where we have many places to choose to spend our money this is not how you should treat customers. We have been going to this hotel for many, many years, and my entire family will not opt out of this choice.
Beach Haven Team 於 2024年2月13日的回應
Dawn thank you for your feedback. We did try to call the number we had on file all evening, prior to closing, to attempt to ask for the estimated time of arrival, but know one ever picked up nor returned our call. We did take the appropriate measures by leaving a voice message as well as emailed the after hour instructions. Our guests normally do not have an issue with the instructions of our after hour checkin procedures. We try to make this an easy process and even have an after hour number posted on our office door. Again, thank you for your feedback.

10/10 優異

KIMBERLY

多人同遊
讚好：整潔度和客房舒適度
Weekend Trip
We really enjoyed this hotel stay. Check in was easy, parking was convenient and it was close to a ton of restaurants and the beach. The room was spacious and the fridge worked great which is a big plus since we often feel like hotel fridges barely work. The tv was massive and the room was spacious and very clean. They even had the Hallmark channel (I'm a nerd for Christmas Hallmark movies)! The only thing I could barely complain about is that the internet caused a few issues with the tv and I had to unplug it a few times to reset it. We'd definitely stay again and Mr. Moro pizza up the road was yum!!
於 2023 年 11 月住了 2 晚

10/10 優異

Colin

多人同遊
Great location, convenient and clean, have stayed here before, will stay again.
於 2023 年 10 月住了 3 晚
Beach Haven Team 於 2023年10月18日的回應
Thank you for staying with us again. We look forward to your next visit.

6/10 一般

Brodie

伴侶同遊
不滿：設施服務和住宿狀況
rather run down on upkeep staff was nice facility and cleanliness needs improvement
於 2023 年 9 月住了 2 晚

8/10 不錯

Dalit

於 2023 年 8 月住了 1 晚

8/10 不錯

Michael

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Great location, tons of restaurants around. It seemed like a good and clean area, with easy access to Pacific Beach. The pool and hottub seemed pretty green so we did not end up using them, which was disappointing. Multiple times, our room was cleaned and only one of the beds was made. Also, there was a significant number of gnats and flies in our room that we couldn't seem to get rid of. I also requested to check in 1 hour early and was told I would have to pay extra to do so, but was provided my parking permit early so I could leave my car there and spend the hour down at the beach. The property shows it's age and the fact that it's right next to the ocean, which I knew going in and would have been still worthy of 5 stars if it wasn't for the bugs and the green pool.
於 2023 年 8 月住了 3 晚

10/10 優異

Peter

讚好：職員與服務
Close to where I wanted to be.
於 2023 年 8 月住了 3 晚

10/10 優異

Charles (TUCSON)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very close to tons of shops and restaurants and the beach as well. I will stay here again... Only issue was the people upstairs sounded like they were giving tap dance lessons at 2am...
於 2023 年 6 月住了 2 晚
Beach Haven Team 於 2023年6月24日的回應
Thanks for staying with us. We appreciate your feedback.

8/10 不錯

Josetta

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Nice close to everything. Great kitchen in rooms too. Beds could've been a little softer but all in all geat stay
於 2023 年 6 月住了 3 晚
Beach Haven Hotel Team 於 2023年6月24日的回應
Thank you for taking the time to give us your feedback on your recent stay, much appreciate.

6/10 一般

Josh

多人同遊
讚好：整潔度和設施服務
Negatives First, our key cards kept failing. We went through at least 6 key cards on our trip. Secondly, nobody came to clean our room two days in a row even after we specifically requested someone to after they didn't come the first day. Positives Great location and very friendly/helpful staff. Good price for the location.
於 2023 年 6 月住了 5 晚
Beach Haven Hotel Team 於 2023年6月24日的回應
Thank you for staying with us. We apologize for the lack of housekeeping during your stay, unfortunately, we were extremely short staffed for 2 days. Thank you for staying and taking the time to give us your feedback.

10/10 優異

Natasha (Dallas)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Very nice and cozy room and great staff
於 2023 年 6 月住了 3 晚

10/10 優異

Karol

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect Beach Hotel
So close to the beach! Comfortable, clean, modern and safe! The staff were so friendly and helpful especially Cynthia! The price was reasonable. Can’t wait to return!
於 2023 年 5 月住了 2 晚
Beach Haven Team 於 2023年5月24日的回應
Thanks for staying, we appreciate the feedback. I will pass your compliment on to Cynthia.

4/10 欠佳

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
Very disappointing; don’t stay here.
As a travel advisor I understand that hotels are struggling with labor shortages and depleted maintenance budgets post covid, but the problems at Beach Haven also extend to their customer service standards, which are very low. We only received notice that we would have to retrieve our key from a lock box as we were on the plane ready to take off. WiFi wasn’t working for 2 days; no apology. Request to have a one hour extension of check out time was met with one word:“negative”. Bathroom door didn’t close. Towel rack was broken. No coffee maker in the room. Steps down to the bathroom are a hazard, especially at night. Very low water pressure in the shower. Windows and screens were filthy. I would classify Beach Haven as a 2 star motel. Sadly, we paid over $200 per night.
於 2023 年 5 月住了 2 晚

10/10 優異

Michelle

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 5 月住了 9 晚

8/10 不錯

Mollie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 3 晚
Beach Haven Team 於 2023年4月12日的回應
Thanks for staying, we appreciate your feedback.

6/10 一般

Nicole

家人同遊, 親子同遊
讚好：整潔度和職員與服務
Location is great, but our room had a unforeseen expense because we had to opt into the extra fee for the "shared kitchen". It's a room between two rooms that is accessible by only a bolt lock. The one night we didn't have the kitchen our neighbors did and it was as if they were sharing the room with us. Not only was it was extremely loud, but the doors were so warped that when the other tenants used the kitchen the light shined into our room all night; and nowhere was that advertised when we were booking our room, otherwise we'd booked elsewhere. The walls are already very thin at this hotel and the extra room that was attached to another room made it even louder. The kitchen option needs to go. We were not happy about having to pay extra solely for the purpose of privacy and quiet.
於 2023 年 3 月住了 3 晚
Beach Haven Team 於 2023年4月7日的回應
Thanks for staying, we appreciate the feedback.

10/10 優異

Nicole

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Relaxed family vibe. We were there early spring. Not too busy
Beach Haven Team 於 2023年4月7日的回應
Thanks for staying. We are pleased you enjoyed your stay.

10/10 優異

Kasandra

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We love all the refurbishments, and the option to add on a kitchen is so unique and useful! Especially if we were staying for longer. We only stayed one night, but the front desk was kind and helpful, and very personable. The only issues were the gate not working sometimes (which they are aware of and going to get repaired) and then the wifi wasn’t that great. Other than that, it was an amazing price for how close we were to the beach!
於 2023 年 3 月住了 1 晚
Beach Haven Team 於 2023年4月7日的回應
Thanks for staying, we appreciate the feedback.

10/10 優異

Claude

讚好：整潔度、職員與服務和住宿狀況
Loved every bit of it. Off season price was fair.
於 2023 年 3 月住了 2 晚
Beach Haven Team 於 2023年3月20日的回應
Claude,Thanks for staying. Happy to hear you enjoyed your stay.

10/10 優異

Alessandro

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, close to the beach. It ended up raining on and off during our visit, but it was great because in the pockets where it wasn't raining we could just walk on over to the beach for a stroll along the water. Lots of good food in the area, and parking at the hotel wasn't a problem. The only thing we didn't love was that the doors to the (very nice and clean) hotel rooms is a bit thin, so when children are playing in the pool you can hear them in your room. But if you're out and about, that shouldn't be a problem, the pool quieted down by nighttime.
Beach Haven Team 於 2023年3月20日的回應
Alessandro, Thanks for staying. We appreciate you taking the time to give us your feedback on your recent stay. We hope to see you again.

10/10 優異

Jason

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 3 晚
Beach Haven Team 於 2023年3月28日的回應
Thanks for staying with us.

8/10 不錯

Jason

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Perfect location. Smooth check in. Left my ear buds in room upon checkout and they were not turned in by cleaning people.
於 2023 年 2 月住了 2 晚
Beach Haven Team 於 2023年3月15日的回應
Jason, thank you for staying with us. We are happy to hear you enjoyed your stay. In regards to your ear buds, our housekeeping staff is very good at turning in lost and found items to the front desk. There were no ear buds found in your room. We hope you were able to find them.

10/10 優異

Eli

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recommend
Friendly staff. Nice pool and hot tub. Great location. Just a 2 minute walk to the beach. Super cozy little room. Loved the surf art! Perfect if you want a nice little quaint beach stay.
於 2023 年 2 月住了 4 晚
Beach Haven Team 於 2023年3月15日的回應
Eli, thank you for taking the time to give us your feedback on your recent stay. We are happy to hear you enjoyed our little piece of Haven. We look forward to your return.

10/10 優異

Benjamin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 3 晚
Beach Haven Team 於 2023年2月21日的回應
Thanks for staying with us. We are pleased to see you enjoyed your stay.

8/10 不錯

Kellen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 2 晚
Beach Haven Team 於 2023年2月2日的回應
Thanks for staying with us, we appreciate the feedback.

8/10 不錯

Cindy

家人同遊
讚好：整潔度、職員與服務和設施服務
Close to beach and walkable.
於 2023 年 1 月住了 1 晚
Beach Haven Team 於 2023年1月23日的回應
Thanks for staying with us. We appreciate the feedback.

8/10 不錯

Mark

於 2023 年 1 月住了 2 晚
Beach Haven Team 於 2023年3月15日的回應
Mark, thanks for staying and taking the time to rate your recent stay. Much appreciated.

8/10 不錯

Shanna (Oak Harbor)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice location. Clean and well kept even though it is an older property. Staff was excellent.
Beach Haven Team 於 2023年1月20日的回應
Thank you for staying with us. We are pleased to hear you enjoyed your stay.

10/10 優異

Larry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Always neat and clean. Staff friendly and attentive. We have been coming here for 30 years and never disappointed.
Beach Haven Team 於 2023年1月15日的回應
Thank you for your feedback, we appreciate your continued patronage.

10/10 優異

Angela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and very clean. The walls were thin and we could hear the room next door. We turned on the fan and that helped.
於 2022 年 12 月住了 3 晚
Beach Haven Team 於 2023年1月4日的回應
Thanks for staying with us. We hope to see you again.

10/10 優異

Derek

10/10 優異

Silvia M

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
So clean and Very nice employee
於 2022 年 12 月住了 1 晚
Beach Haven Management 於 2022年12月23日的回應
Thanks for staying. We are happy to hear you enjoyed your stay.