房內夾萬、熨斗/熨衫板、嬰兒床 (收費)、摺床/加床 (收費)

聖地牙哥老城哈希恩達貝斯特韋斯特酒店的評價

3 out of 5

評價

8.4

很好

10 分評分,優異;1354 則評價中有 727 則" "
8 分評分,不錯;1354 則評價中有 301 則" "
6 分評分,一般;1354 則評價中有 155 則" "
4 分評分,欠佳;1354 則評價中有 95 則" "
2 分評分,很差;1354 則評價中有 76 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.2/10 

環保程度

評價

2/10 很差

MAX

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Danny 於 2024年1月10日的回應
Thank you for taking the time to review our property. We apologize for the negative experience.

8/10 不錯

David

家人同遊
讚好:設施服務和住宿狀況
Love the area rooms need to update but there still nice
於 2024 年 5 月住了 3 晚
Management 於 2024年5月22日的回應
Thank you for staying with us and leaving a review! See you next time!

10/10 優異

Bill

家人同遊
讚好:設施服務
I’ve been staying here for years and love it. This is the only place l will stay in San Diego.
於 2024 年 5 月住了 4 晚
Management 於 2024年5月21日的回應
We really appreciate your loyalty and support. See you again soon for another great time!

8/10 不錯

Peggy

讚好:設施服務
Beautiful plants, patios and pool area. Downside: maid did not replenish coffee…
於 2024 年 5 月住了 5 晚
Management 於 2024年5月15日的回應
Thank you for staying with us! See you again soon!

4/10 欠佳

Alexis

家人同遊
讚好:整潔度
不滿:設施服務和住宿狀況
We try to stay here whenever we visit San Diego (about once a year). Usually great - this time, not so much. WiFi out the entire time - they offered to let me into a conference room, but that is not acceptable when one is planning on working at odd hours. No discount offered - just excuses & apologies. Also - the heating & cooling controls are overly complex. Need sink written instructions
於 2024 年 5 月住了 3 晚
Management 於 2024年5月14日的回應
We deeply apologize for the issues you experienced during your stay. Thank you for choosing us, and we hope to provide you with a much better time the next time we see you!

10/10 優異

Adriana

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place! Great customer service! Thank you!
於 2024 年 5 月住了 1 晚
Management 於 2024年5月14日的回應
Thank you for staying with us! Our team appreciates your review very much. See you again soon!

10/10 優異

Adriana

讚好:整潔度、職員與服務和住宿狀況
I loved the place.
於 2024 年 5 月住了 1 晚
Management 於 2024年5月15日的回應
Thank you Adriana for the 5 star review. Hope to see you again soon.

10/10 優異

Ben

讚好:整潔度、職員與服務和住宿狀況
Very nice front desk staff!
於 2024 年 4 月住了 1 晚
Management 於 2024年5月14日的回應
Thank you very much! We appreciate the review, and our staff thanks you. See you next time!

8/10 不錯

isabelle

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Pleasantly surprised. The room was great even though i git a bit confused in how to get to it. My only downside is the garbage truck early in the morning. Very load!
於 2024 年 3 月住了 1 晚
Manangement 於 2024年5月14日的回應
Thank you for choosing us! We apologize for the noise issue. See you next time!

10/10 優異

Kathleen (San Clemente)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel staff were very friendly at check-in. Room was clean, comfortable and had nice amenities. Location of this hotel is perfect for walkability to the Old Town shopping and restaurants.
於 2024 年 5 月住了 2 晚
Management 於 2024年5月9日的回應
Thank you very much for leaving a review after your stay. We look forward to hosting you again for another great time in Old Town!

10/10 優異

Marie

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location was great
於 2024 年 5 月住了 2 晚
Management 於 2024年5月9日的回應
Thank you for choosing to stay with us, and for leaving your review! We appreciate it a lot, see you next time!

2/10 很差

Dennis

ggle. Bathroom grout terrible. Furniture uncomfortable, old. Beds and bedding good. Tile floors uneven, challenging for older person balance. Fall and possible law suit waiting to happen.
於 2024 年 5 月住了 3 晚
Management 於 2024年5月7日的回應
Thank you for choosing to stay with us! We appreciate your review, and apologize for the issues you encountered.

10/10 優異

Juanita

讚好:整潔度、職員與服務和住宿狀況
A little difficult to navigate and find the correct elevators. Stairs were somewhat tricky. A little steep. The property was beautiful.
於 2024 年 5 月住了 3 晚
Management 於 2024年5月7日的回應
We appreciate the opportunity to house you. Thank you for a great review. See you soon.

10/10 優異

Guadalupe

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
AWESOME PLACE I WOULD STAY THERE AGAIN WHEN I VISIT
於 2024 年 4 月住了 1 晚
management 於 2024年5月6日的回應
We appreciate the fantastic review. We definitely look forward to your next visit.

10/10 優異

Cindy A

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I have stayed here before and I have always had a great stay , the front desk staff , always welcomed me with a smile and grest service
於 2024 年 5 月住了 1 晚
Management 於 2024年5月6日的回應
We love the wonderful review. Thank you so much. We hope to see you again in the near future.

10/10 優異

Librada

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Walking distance to shops and dining
於 2024 年 5 月住了 2 晚
Management 於 2024年5月6日的回應
We appreciate the excellent review. Thank you so much. See you next time.

10/10 優異

Donna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a late arrival and was helped tremendously by the front desk clerk. When he saw us on camera struggling to find our room, he tracked us down to give us directions. His extra effort was much appreciated.
於 2024 年 5 月住了 1 晚
Management 於 2024年5月4日的回應
Thank you very much for choosing to stay with us. We appreciate your review and look forward to seeing you soon!

10/10 優異

Saul

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful scenery, great staff!
於 2024 年 4 月住了 2 晚
Management 於 2024年5月1日的回應
Thank you very much for staying with us! We appreciate the positive review. See you next time!

8/10 不錯

Wayne (Upland)

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Have been to this property many times over the past 20 years, and the decline is noticeable within the rooms and in the common areas. It is still a good property in a superb location.
於 2024 年 1 月住了 1 晚
Management 於 2024年5月1日的回應
Thank you for choosing us again and again! We are working diligently to upgrade our property, and look forward to seeing you next time!

10/10 優異

Tiffany (Mooresville In)

家人同遊
讚好:整潔度、職員與服務和設施服務
We stayed here to be close to MCRD to see my nephew graduate Marine bootcamp. The property and scenery were absolutely beautiful. I loved everything about this place. I would definitely recommend this place. It is walking distance from all the shops in Old Town. The whole experience was great.
於 2024 年 4 月住了 3 晚
Management 於 2024年5月1日的回應
Thank you so much for staying with us, and leaving a review. It is always a pleasure to host our Marine families. We hope to see you next time you are in town.

10/10 優異

Robert

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great Staff
於 2024 年 4 月住了 1 晚
Management 於 2024年5月10日的回應
Thank you for staying with us. We appreciate your review! See you next time.

10/10 優異

Irma

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel was lovely, had great views of city. Room was comfortable.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月27日的回應
Thank you for staying with us! See you again soon.

10/10 優異

Michael (Valdosta)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything has went great.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月23日的回應
Thank you for your review! We appreciate you choosing us, and we look forward to hosting another 5 out of 5 experience next time!

6/10 一般

Josh

家人同遊
不滿:住宿狀況
The bathroom door couldn’t slide shut
於 2024 年 4 月住了 3 晚
Management 於 2024年4月23日的回應
We apologize for the inconvenience during your stay. Thank you for choosing us, we look forward to seeing you again.

10/10 優異

Nancy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Management 於 2024年4月23日的回應
Thank you so very much for staying with us and leaving a review! See you again soon!

10/10 優異

Enrique

於 2024 年 1 月住了 1 晚
Management 於 2024年5月14日的回應
Thank you very much for staying with us! See you next time!

2/10 很差

Valerie

於 2024 年 4 月住了 1 晚
Management 於 2024年4月23日的回應
Thank you for staying with us!

10/10 優異

Susan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice room. Comfortable bed and pillows made for a great sleep after traveling all day.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月23日的回應
Thank you for choosing to stay with us, and leaving a review. Our staff appreciates it. See you soon!

10/10 優異

Tammy

親子同遊
讚好:職員與服務
I hated the parking space.. it's too tight and no where to park.. i got my car scratch when i park at tequila factory garage.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月23日的回應
Thank you for choosing to stay with us. We apologize for the inconvenience with parking during your stay. We hope to see you again soon!

10/10 優異

Rui

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Management 於 2024年4月23日的回應
Thank you for choosing to stay with us, see you again!

6/10 一般

Christina

伴侶同遊
讚好:整潔度和職員與服務
The property is spread out and confusing. We had a comfortable nights sleep but could hear other room and outside noise. The room was clean but very dated and failing grout and peeling stucco walls in places are hard to miss.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月16日的回應
Thank you so much for staying with us! We apologize for the confusion on the property. We hope to see you again soon.

10/10 優異

SEAN

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We have been staying for years always a great time.
於 2024 年 4 月住了 2 晚
Management 於 2024年4月16日的回應
Thank you for always choosing us. We appreciate your review and look forward to seeing you again!

10/10 優異

Kelly

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
So close to everything and super cute, clean and comfortable!
於 2024 年 4 月住了 1 晚
Management 於 2024年4月16日的回應
Thank you for staying with us and leaving a review! We look forward to seeing you soon!

8/10 不錯

Elena

讚好:整潔度、職員與服務和住宿狀況
Easy check in; parking stalls very narrow however.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月16日的回應
Thank you for staying with us! We appreciate your review and hope to see you again soon.

10/10 優異

Louis

於 2024 年 4 月住了 1 晚
Management 於 2024年4月16日的回應
Thank you for choosing to stay with us. We appreciate your review! See you again soon.

8/10 不錯

Randall (Novato)

於 2024 年 4 月住了 1 晚
Management 於 2024年5月7日的回應
Thank you for staying with us and leaving a review! See you next time!

10/10 優異

Gennady

讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is located in the very colorful area of the Old Town San Diego. It’s clean and well maintained.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月13日的回應
Thank you for choosing to stay with us. We appreciate your review and look forward to seeing you again!

6/10 一般

heriberto

伴侶同遊
Like the old spanish look, like the fact that is walking distance to restaurants.
於 2024 年 4 月住了 2 晚
Management 於 2024年4月7日的回應
We appreciate the opportunity to host your stay in sunny San Diego. Thank you for the review. We look forward to your next visit.

10/10 優異

Savanah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We love this hotel! It’s a beautiful land mark in old town and is the center of all the great places! There is a lot of outside noise because of the location but they do provide ear plugs which was nice! Love this hotel! Definitely will be back!
於 2024 年 4 月住了 1 晚
Management 於 2024年4月7日的回應
We appreciate the opportunity to host your stay in sunny San Diego. Thank you for the review. We are so glad you had fun. We definitely look forward to your next visit.

10/10 優異

Valerie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room safe and very comfortable.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月7日的回應
We appreciate the opportunity to host your stay in sunny San Diego. Thank you for the review. Thanks a bunch for 5 out of 5!!!

10/10 優異

Rosa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Management 於 2024年4月7日的回應
We appreciate the opportunity to host your stay in sunny San Diego. Thank you for the review. We love the fantastic 5 out of 5.

10/10 優異

Tina

親子同遊
讚好:設施服務
Wonderful stay as usual.
於 2024 年 3 月住了 4 晚
Management 於 2024年4月7日的回應
We appreciate the opportunity to host your stay in sunny San Diego. Thank you for the review. We definitely look forward to your next stay with us.

4/10 欠佳

Teresa

伴侶同遊
不滿:住宿狀況
Noisy. Kids allowed to run through hall ways. Water Pipes could be heard through walls. Neighbors showers and toilets flushing could be heard through walls Room smelled like wet dog. Housekeeping karts loud in hall ways.
於 2024 年 3 月住了 3 晚
Mangement 於 2024年4月10日的回應
Thank you Teresa for your feedback, we are very sorry to have not met your expectations. We hope that you will come back to visit again to try a different building and room location based on your preferences.

10/10 優異

Maria

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy walking distance to great restaurants.
於 2024 年 3 月住了 1 晚
Management 於 2024年4月7日的回應
We appreciate the opportunity to host your stay in sunny San Diego. Thank you for the review. Thank you for 5 out of 5...Wonderful.

2/10 很差

Luisa

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Mangement 於 2024年4月10日的回應
We appreciate the opportunity to host your stay with us.We will use this review to implement new procedures.

10/10 優異

Roberto

家人同遊
讚好:整潔度、職員與服務和設施服務
The place is very well maintained given its age. I did not like that elevators are not accessible to every floor. I happened to travel with alot of luggage due to an event we were attending so taking it up the stairs was challenging. No bell boy or carts were offered.
於 2024 年 3 月住了 3 晚
Mangement 於 2024年3月29日的回應
We appreciate your business and the kind words. Wre look forward to your next visit.

4/10 欠佳

Akira

商務旅客
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
無料のWi-Fiがフロントだけ使えて部屋では使用出来るなかった。
於 2024 年 3 月住了 3 晚
Mangement 於 2024年3月29日的回應
We appreciate your business. We apologize for any inconvenience.

4/10 欠佳

Isai

親子同遊
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
WiFi was out in my room and the front desk did not mention it at check in….we would have chosen another room with wifi…. Needed it for business meetings… when I asked about it all they said was “sorry”. Also bathroom door was off rails and hard to close and open… very bad for this hotel
於 2024 年 3 月住了 1 晚
Management 於 2024年4月16日的回應
Thank you very much for staying with us. We apologize for the technical difficulties during your stay. We hope to see you again soon!

10/10 優異

PRANEEL

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet, close walk to old town restaurants
於 2024 年 3 月住了 1 晚
Mangement 於 2024年3月28日的回應
Praneel, Thank you for the great review. Hope you come back to visit us again real soon.

8/10 不錯

Robert

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was in a great location
於 2024 年 3 月住了 1 晚
Mangement 於 2024年3月27日的回應
We are happy you liked the location of our hotel and hope you come back again.