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聖地牙哥米申山谷希爾頓酒店的評價

4 out of 5
聖地牙哥米申山谷希爾頓酒店
901 Camino Del Rio S, San Diego, CA

評價

7.6

不錯

10 分評分，優異；1013 則評價中有 409 則" "
8 分評分，不錯；1013 則評價中有 217 則" "
6 分評分，一般；1013 則評價中有 183 則" "
4 分評分，欠佳；1013 則評價中有 101 則" "
2 分評分，很差；1013 則評價中有 103 則" "

8.0/10 

整潔度

8.0/10 

職員與服務

7.4/10 

設施服務

7.6/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

wee han (Calgary)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The spa pool is good and the swimming pool Is good but there is no shower place by the pool Which is not convenient at all!
於 2024 年 4 月住了 6 晚
Marcus 於 2024年5月5日的回應
Hello, thank you for your feedback!

10/10 優異

Eliana

家人同遊
讚好：住宿狀況
Friendly staff at concierge
於 2024 年 5 月住了 1 晚
Marcus 於 2024年5月5日的回應
Hello, we appreciate your feedback.

10/10 優異

anthony (Fontana)

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We always stay here at this location and I have Zero complaints about the property, rooms, staff, etc. My ONLY gripe is the parking which is blah at best, the parking spots are made for mini cars. Other than that, this is in my top two hotels for business/pleasure stays in San Diego!
於 2024 年 5 月住了 1 晚
NM 於 2024年5月2日的回應
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Mission Valley to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

2/10 很差

Eric

家人同遊
讚好：整潔度和設施服務
不滿：住宿狀況
They put me in a room which had terrible sounds coming from multiple AC units. Did not sleep more then 1 hour all night. Called front desk they said they didn’t have another room. Informed manger and no call back yet. They refunded parking but still on the hook for a terrible night. The front desk made no notes of every communication I had with them. When I requested a refund they claimed there was no known issue in the room. I ask if they wanted my video proof and they ignored my offer multiple times. They eventually offered Hilton honors points as compensation. Luckily I had names and times of people I spoke with. I would say report all incidents to corporate to circumvent their lack of follow through and denial of obvious maintenance issues.
於 2023 年 3 月住了 1 晚
NM 於 2024年5月2日的回應
We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.

6/10 一般

David

讚好：職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
NM 於 2024年5月2日的回應
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Mission Valley to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 一般

Eileena

家人同遊
讚好：整潔度、職員與服務和住宿狀況
nothing
於 2024 年 4 月住了 2 晚
Hilton 於 2024年4月30日的回應
thank you for your feedback

8/10 不錯

Lynda

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Hilton 於 2024年4月30日的回應
thank you for your feedback

10/10 優異

Martha

讚好：職員與服務和住宿狀況
Jessica at the front desk was absolutely amazing, very helpful and friendly.
於 2024 年 4 月住了 1 晚
Hilton 於 2024年4月29日的回應
THANK YOU FOR YOUR FEEDBACK

4/10 欠佳

Lori

家人同遊
讚好：整潔度
不滿：住宿狀況
I do not typically leave poor reviews, however, the room we had came with broken drawers, a very cold swimming pool, and a television without cable service that they claimed to have. It was very noisy at night with traffic, and there was an additional charge to park each night. For the price, I would go elsewhere. The highlight of this facility was the room cleaners. They were very hard working, thorough, and kind. They happily provided extra towels and washcloths upon request.
於 2024 年 4 月住了 5 晚
Hilton 於 2024年4月29日的回應
THANK YOU FOR YOUR FEEDBACK

10/10 優異

Marcelo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome staff! Registry was friendly and wonderful!
於 2024 年 4 月住了 1 晚
Hilton 於 2024年4月29日的回應
THANK YOU FOR YOUR FEEDBACK

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
Very clean
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月26日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 優異

Winensky

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were friendly, the room was very clean.
Hilton 於 2024年4月25日的回應
thank you for your feedback.

6/10 一般

Joyce

不滿：住宿狀況
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月26日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

2/10 很差

Ehab (TEMECULA)

讚好：職員與服務
不滿：住宿狀況
於 2024 年 4 月住了 1 晚
Marcus 於 2024年4月25日的回應
Apologize if your stay with us was not up to par.

8/10 不錯

maria elena

讚好：整潔度、職員與服務和住宿狀況
Todo excelente
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月24日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 不錯

Abulimiti

讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 4 月住了 4 晚
Hilton 於 2024年4月20日的回應
thank you for your feedback

10/10 優異

Habib

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good experience! A good choice
於 2024 年 4 月住了 3 晚
Hilton 於 2024年4月18日的回應
THANK YOU FOR YOUR FEEDBACK

10/10 優異

Alejandro

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hilton 於 2024年4月19日的回應
Thank you for your feedback

8/10 不錯

Mary Beth

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, easy to get to, and nice beds. Parking is tight for larger vehicles.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月16日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 欠佳

CHRISTOPHER

讚好：職員與服務
不滿：住宿狀況
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月17日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 不錯

Mart

讚好：職員與服務
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月16日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

2/10 很差

Michael

家人同遊
不滿：整潔度、職員與服務和設施服務
Staff was not helpfull, tv remote and most outlets didn't work, food vouchwrs were not ready, bayh sink clogged, etc. I dont recommend this hotel at all. The people that worked at the restaurant and bar area were very nice.
於 2024 年 4 月住了 5 晚
Front Desk 於 2024年4月15日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 一般

Rachael

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I got the master suit for a night to enjoy I didn’t like how I know check out is at 12 pm but while I was in the shower I came out to a housekeeper in my room and it was only 9 am I think that wasn’t right at all for the housekeeper to come in knowing I haven’t checked out I work in hospitality also I work at a hotel and I know that’s something I definitely don’t let my housekeeper do I really was upset and I actually did leave right after just felt like I was getting rushed out even though I did pay a good amount for my stay
於 2024 年 3 月住了 1 晚
Hilton 於 2024年4月14日的回應
Thank you for your feedback. we will address this with hsk department.

6/10 一般

Oscar

於 2024 年 4 月住了 1 晚
Marcus 於 2024年5月5日的回應
Thank you.

10/10 優異

dalia

於 2024 年 3 月住了 1 晚
Hilton 於 2024年5月1日的回應
thank you for your feedback

8/10 不錯

LUIS FABIAN

讚好：整潔度、職員與服務和住宿狀況
Excelente ubicación para lo que nosotros estabamos buscando, buen estacionamiento. Instalaciones renovadas.
於 2024 年 3 月住了 2 晚
Hilton 於 2024年4月10日的回應
Thank you for your feedback.

8/10 不錯

April

於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月17日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 一般

Juan

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Our stay was pleasant and the hotel was nice. I haven’t had time to reach out to the hotel, but they charged me for parking when I didn’t even have a vehicle. The guy at the front desk didn’t seem happy, so I’m not sure if he did that on purpose.
於 2024 年 3 月住了 1 晚
Hilton 於 2024年4月10日的回應
Thank you for your feedback

10/10 優異

Stephanee

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月8日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 優異

Christina

家人同遊
Great stay.
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月8日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 優異

Davd (Gainesville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
great place to stay very friendly staff
於 2024 年 4 月住了 3 晚
Marcus 於 2024年4月6日的回應
Thank you Mr.David for the kind feedback!

8/10 不錯

Oscar

於 2024 年 4 月住了 1 晚
Hilton 於 2024年4月7日的回應
THANK YOU FOR YOUR FEEDBACK

4/10 欠佳

Aury

於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月26日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 不錯

Krystle

讚好：整潔度、職員與服務、設施服務和住宿狀況
This location was convenient for my trip and had a gorgeous lobby and a spacious room. Housekeeping started on my floor way too early in the morning and the walls were quite thin so I could hear the people around me when trying to sleep. I wasn’t at the hotel very much during my trip as I was off exploring museums and the beach. I’d stay here again
於 2024 年 4 月住了 3 晚
Hilton 於 2024年4月6日的回應
THANK YOU FOR YOUR FEEDBACK

10/10 優異

Karly

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect for my solo stay, staff were welcoming and answered all of my questions. I felt safe by my self.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月5日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 不錯

Ignacio Alejandro Malo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hubo servicio de limpieza el último día que tuve que pedirlo como 3 veces y así como el cambio de toallas que al final tuve que ir por ellas al front desk por todo lo demás si me gustó por qué además que tiene Restaurant está muy céntrico y cerca de fashion Valley y además me cobraron 20 dólares de estacionamiento en vez de 34 por lo que si lo recomiendo
於 2024 年 3 月住了 5 晚
Hilton 於 2024年4月5日的回應
thank you for your feedback

4/10 欠佳

Vianey

家人同遊
讚好：職員與服務和住宿狀況
不滿：整潔度
The staff was nice but the room was horrible. It felt humid in there even when i had the AC to 68degrees.(and its april not summer) I walked in and 3 roaches greeted me around my restroom/ entrance (mind you I'm on the 6th floor) Then my worst nightmare came to life and as I'm sleeping a mini roach was crawling on my arm which made me wake up and slap it away. And I couldnt go back to sleep. Thank god were only staying 1 night. DEFINITELY NOT A 4 STAR TYPE of hotel.
Hilton 於 2024年4月4日的回應
Thank you for your feedback. we will address your concerns.

4/10 欠佳

Dieter

不滿：整潔度、職員與服務和住宿狀況
Terrible smell in room. Noisy because next to Hwy. Very bad Hilton experience. Never again.
於 2024 年 4 月住了 1 晚
Hilton 於 2024年4月4日的回應
Thank you for your feedback. we will address your concerns.

10/10 優異

Keane

於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月24日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 不錯

Jose Alejandro Delfin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo estuvo genial, el staff muy amables y nuestro check in fue muy rápido, el área es genial por que si no quieres desayunar en el hotel al lado hay un Denny’s y si caminas cruzando el puente puedes encontrar muchas tiendas de conveniencia como target o trader joe’s, lo único que no me gustó fue que cobraran 35 dólares de parking por noche y si regresas muy tarde es difícil encontrar un lugar disponible para aparcarse, también hubo un simulacro de alarmas de incendio y nos despertaron a las 8 de la mañana por medio de una bocina en el cuarto, lo que no nos dejó descansar debido al sonido muy fuerte y molesto que duró poco más de una hora continua, básicamente tuvimos que salirnos de la habitación 2 horas antes de nuestro check out por qué el ruido no era soportable
Ana N 於 2024年4月1日的回應
Thank you for taking time to provide feedback on your recent experience at our hotel. We apologize for the inconvenience of our fire alarm testing that happened on the day of your check out.

10/10 優異

Baron

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月3日的回應
Thank you for your review. We look forward to your next stay with us. - Hotel Management

2/10 很差

Chimica

不滿：整潔度和住宿狀況
Not worth the price at all !! Parking is 40 bucks !! Smh
於 2024 年 3 月住了 1 晚
Hilton 於 2024年4月1日的回應
Thank you for our feedback

6/10 一般

Kevin

於 2024 年 3 月住了 1 晚
Hilton 於 2024年4月20日的回應
thank you for your feedback

2/10 很差

Cyrus

讚好：職員與服務
不滿：住宿狀況
於 2024 年 3 月住了 3 晚
Ana N 於 2024年4月1日的回應
Thank you for taking time to provide feedback on your recent experience at our hotel.

2/10 很差

SUGEY

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Hilton 於 2024年4月6日的回應
THANK YOU FOR YOUR FEEDBACK

10/10 優異

HANSEN

於 2024 年 3 月住了 1 晚
Hilton 於 2024年4月19日的回應
thank you for your feedback

10/10 優異

Sonja

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful service and great room
於 2024 年 3 月住了 2 晚
Marcus 於 2024年3月30日的回應
Well appreciated feedback and thank you for staying with us!

10/10 優異

Saadia

great service
於 2024 年 3 月住了 1 晚
Marcus 於 2024年3月29日的回應
Thank you for staying with us.

8/10 不錯

Mary

讚好：整潔度、職員與服務和住宿狀況
This was conveniently located, clean and the staff was very friendly and helpful.
於 2024 年 3 月住了 2 晚
Marcus 於 2024年3月30日的回應
Thank you for staying with us!

10/10 優異

Joel

讚好：整潔度、職員與服務和住宿狀況
Very nice
於 2024 年 3 月住了 1 晚
Marcus 於 2024年3月28日的回應
Thank you for staying with us!