開放式套房, 1 張特大雙人床, 非吸煙房, 海港景 | 客房景觀

聖地亞哥市區/海濱希爾頓欣庭酒店的評價

3.5 out of 5
聖地亞哥市區/海濱希爾頓欣庭酒店
2137 Pacific Highway, San Diego, CA

評價

8.4

很好

10 分評分,優異;1005 則評價中有 564 則" "
8 分評分,不錯;1005 則評價中有 212 則" "
6 分評分,一般;1005 則評價中有 106 則" "
4 分評分,欠佳;1005 則評價中有 74 則" "
2 分評分,很差;1005 則評價中有 49 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

2/10 很差

??

於 2024 年 4 月住了 1 晚
Assistant General Manager 於 2024年4月30日的回應
Dear Guest, Thank you for rating your recent stay. Our team strives to ensure an exceptional experience for each guest. However, we sincerely apologize for falling short of your expectations on this occasion. We hope you will give us another opportunity to show you our hospitality and prove that we truly value your patronage.Carrie AndersonAssistant General Manager

10/10 優異

Jian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Assistant General Manager 於 2024年1月29日的回應
Dear Jian, We are delighted to receive your generous rating for Homewood Suites by Hilton San Diego Downtown/Bayside. Your review holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to welcoming you back for another pleasant experience.Carrie AndersonAssistant General Manager

10/10 優異

Ying

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good for Family
於 2023 年 12 月住了 2 晚
Assistant General Manager 於 2023年12月27日的回應
Dear Ying, Thank you for the excellent rating for Homewood Suites by Hilton San Diego Downtown/Bayside. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was a pleasure having you as our guest, and we hope to see you again soon. Carrie AndersonAssistant General Manager

10/10 優異

wei

於 2023 年 7 月住了 2 晚

10/10 優異

Yiting

家人同遊
讚好:整潔度、設施服務和住宿狀況
Good location and very new, breakfast is also good

2/10 很差

Jianshen

伴侶同遊
讚好:設施服務
不滿:住宿狀況
洗澡水洗一次停了两遍,电视开不了
於 2021 年 11 月住了 1 晚
Assistant General Manager 於 2021年11月20日的回應
Jianshen, thank you for choosing us for your stay. We truly apologize for the inconvenience or frustrations you experienced. We have altered our engineering team to make necessary repairs. We appreciate your feedback and hope to provide you with a flawless visit the next time you are in the area. Carrie Anderson, Assistant General Manager

10/10 優異

Yu Chin

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
櫃台服務很好, 房間很大又舒適~
於 2019 年 12 月住了 2 晚
Meron 於 2019年12月21日的回應
Thank you for staying with us!

10/10 優異

Laura

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the view and everything was very nice and clean
於 2024 年 5 月住了 1 晚
Assistant General Manager 於 2024年5月6日的回應
Dear Laura, Thank you for choosing Homewood Suites by Hilton San Diego Downtown/Bayside and sharing your review with fellow travelers. It's a pleasure to know you find everything about us satisfying, especially our breathtaking views! Our team strives to make our guests have the best time with us, so we are thrilled to see we made this happen for you. Once again, thanks for your excellent feedback, and we look forward to welcoming you back soon.Carrie AndersonAssistant General Manager

10/10 優異

Naomi L

伴侶同遊, 商務旅客
讚好:整潔度、設施服務和住宿狀況
Great!!
於 2024 年 4 月住了 7 晚

10/10 優異

jose

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Pamela

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

scott

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hate the $55/night parking fee and then tipping every time you get your car but fortunately able to find close street parking
於 2024 年 4 月住了 6 晚

10/10 優異

Marquisha

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Assistant General Manager 於 2024年4月30日的回應
Dear Marquisha, Thank you for the fantastic rating. We are thrilled we met your expectations for an enjoyable experience at Homewood Suites by Hilton San Diego Downtown/Bayside. We hope to have the pleasure of doing so again whenever you return to our area.Carrie AndersonAssistant General Manager

6/10 一般

Dalia

親子同遊
不滿:住宿狀況
Need update fortune to the rooms some chairs is really damaged
於 2024 年 4 月住了 2 晚
Assistant General Manager 於 2024年4月29日的回應
Dear Dalia, We appreciate you being our guest and sharing your experience. We value your feedback regarding the condition of the chairs in the rooms. Ensuring our guests' comfort is paramount, and we apologize for any inconvenience this may have caused. We will address this concern with our maintenance team for further review and to prevent such oversights from repeating. Thank you for bringing this to our attention, and we hope to welcome you back for an improved stay in the future.Carrie AndersonAssistant General Manager

10/10 優異

Blerina

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed here and it was a great hotel, it did include a nice breakfast, the only downside was that it is right near the train and there is nothing else around it.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Ingrid

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Were not acknowledged when we went to front desk
於 2024 年 4 月住了 1 晚
Assistant General Manager 於 2024年4月23日的回應
Dear Ingrid, We appreciate you choosing our hotel and sharing your feedback. We always strive to provide our guests with a welcoming and pleasant environment. However, we're sorry if our front desk associates were not as accommodating as they should have been during your visit. We take your comments seriously and will review them with our team to ensure we consistently deliver the high service standards our guests deserve. We hope you will consider revisiting us in the future so we can have another opportunity to show you that we truly value your patronage.Carrie AndersonAssistant General Manager

8/10 不錯

Leandro

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was clean and in a great location.
於 2024 年 2 月住了 3 晚
Assistant General Manager 於 2024年4月23日的回應
Dear Leandro, Thank you for providing your kind remarks regarding your stay at Homewood Suites by Hilton San Diego Downtown/Bayside. It is a pleasure to know that you appreciated our convenient location and immaculate environment. We love providing our guests with a seamless, stress-free experience. It was a pleasure accommodating you, and we hope to see you again soon.Carrie AndersonAssistant General Manager

10/10 優異

MD

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to harbor lots of attractions
於 2024 年 4 月住了 1 晚

10/10 優異

Parvesh

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 2 月住了 1 晚
Assistant General Manager 於 2024年4月20日的回應
Dear Parvesh, We love knowing that you had a fantastic experience with us. Thanks for choosing Homewood Suites by Hilton San Diego Downtown/Bayside, and we hope you are already planning a future visit to our hotel.Carrie AndersonAssistant General Manager

10/10 優異

Matthew

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bryce was excellent!
於 2024 年 4 月住了 2 晚

6/10 一般

ELIAS T

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were amazing and helpful. As for the location of our room, it was not great. Room 273 is located right next to the train tracks, we had a family with very active kids above, a party crowd next door making our sleep so much enjoyable. I also didn’t like the fact personal parking was not available.
於 2024 年 4 月住了 3 晚
Assistant General Manager 於 2024年4月16日的回應
Dear ELIAS, Thank you for staying with us and for sharing your valuable comments. We appreciate your kind words about our staff and their devoted service. However, we regret to learn that noise disturbances and the inconvenience of parking marred your experience. Please accept our apologies for any discomfort caused. Your total satisfaction is paramount to us, and we're sorry for falling short of expectations. We assure you that we'll address the issues you've raised to ensure a more pleasant stay for all our guests moving forward. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Carrie AndersonAssistant General Manager

8/10 不錯

Georgina (Montebello)

讚好:整潔度、職員與服務和住宿狀況
Enjoyed put short stay. Good location, clean, good breakfast
於 2024 年 4 月住了 1 晚

8/10 不錯

Michael

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything and everyone was wonderful!
於 2024 年 3 月住了 7 晚

8/10 不錯

Emily Louise

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Assistant General Manager 於 2024年4月15日的回應
Dear Emily, We appreciate you taking the time to leave your kind rating for Homewood Suites by Hilton San Diego Downtown/Bayside. Your satisfaction is important to us; therefore, we are thrilled you had a fantastic stay. We hope to see you again soon!Carrie AndersonAssistant General Manager

10/10 優異

Kelly

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really liked the restaurant in the hotel, it was nice not to have to walk around and find somewhere to eat once we flew in!
於 2024 年 4 月住了 1 晚

4/10 欠佳

Jackie

不滿:整潔度和職員與服務
於 2024 年 4 月住了 3 晚
Assistant General Manager 於 2024年4月11日的回應
Dear Jackie, Thank you for rating your recent stay. Our goal is to provide every guest with an outstanding experience. Therefore, we sincerely apologize for any difficulties you may have experienced with us. We hope you will give us another chance to provide you with the exceptional hospitality and accommodations you have come to expect from us.Carrie AndersonAssistant General Manager

8/10 不錯

Maria

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Assistant General Manager 於 2024年4月8日的回應
Dear Maria, Thank you for choosing Homewood Suites by Hilton San Diego Downtown/Bayside and for posting such a generous rating. It is a pleasure to know that we met your expectations for a satisfying visit. We enjoyed having you as our guest and hope to see you again soon. Carrie AndersonAssistant General Manager

8/10 不錯

Shana

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was lovely. The valet was very fast. The one complaint is the jacuzzi. It was questionable, extra foamy and smelled almost like urine.
於 2024 年 3 月住了 3 晚
Assistant General Manager 於 2024年4月7日的回應
Dear Shana, Thank you for choosing Homewood Suites by Hilton San Diego Downtown/Bayside and for your fantastic review. We're thrilled to read that you had a lovely stay and appreciated the efficiency of our valet service. Your feedback regarding the jacuzzi is concerning, and we apologize for any inconvenience it may have caused. Rest assured, we'll address this matter with our team to ensure our guests' comfort and satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Carrie AndersonAssistant General Manager

6/10 一般

Chatrice

於 2024 年 4 月住了 1 晚
Assistant General Manager 於 2024年4月23日的回應
Dear Chatrice, Thank you for rating our hotel. We pride ourselves on service excellence and aim to exceed our guests' expectations on every visit. Therefore, we regret if there were any issues that kept you from enjoying all that we have to offer. We hope to have another opportunity to provide you with the exceptional stay you deserve.Carrie AndersonAssistant General Manager

6/10 一般

Maria (Murrieta)

親子同遊
讚好:職員與服務和設施服務
I liked that we had a living room/kitchen area and a separate bed room. I didn't like that the toilet was clogged when we arrived, only one of the 2 TVs worked, the bath tub was clogged and dirty, and it was very noisy like there was a bowling tournament going on right above us.
於 2024 年 4 月住了 1 晚
Assistant General Manager 於 2024年4月3日的回應
Dear Maria, Thank you for staying with us and for sharing your feedback. While we're glad to read that you appreciated the layout of your suite, we're sorry to learn about the challenges you experienced during your stay. Please accept our apologies for any inconvenience caused by the maintenance oversights with the TV and bathtub and the disruption caused by the noise coming from the neighboring room. Your comfort is of utmost importance to us, and we assure you that we will address these issues with our team to prevent such matters from happening again. Thank you for bringing your observations to our attention. We hope to have the opportunity to welcome you back for a more seamless stay in the future.Carrie AndersonAssistant General Manager

6/10 一般

Emily

不滿:住宿狀況
於 2024 年 3 月住了 5 晚
Assistant General Manager 於 2024年4月4日的回應
Dear Emily, Thank you for taking the time to rate your stay. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Carrie AndersonAssistant General Manager

10/10 優異

Huan

讚好:整潔度、職員與服務和住宿狀況
The hotel clean, al people working there nice, service very good
於 2024 年 3 月住了 2 晚
Assistant General Manager 於 2024年4月3日的回應
Dear Huan, Thank you for reviewing your stay at Homewood Suites by Hilton San Diego Downtown/Bayside. It is heartwarming to read that you enjoyed our clean accommodations and that you appreciated our team's courteous guest service. Providing unparalleled hospitality and a comfortable environment is our top priority, and it's rewarding to know that we met your expectations. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another satisfying visit in the future. Carrie AndersonAssistant General Manager

10/10 優異

Jon

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
They give you water after you check in and free breakfast
於 2024 年 3 月住了 2 晚
Assistant General Manager 於 2024年4月1日的回應
Dear Jon, Thank you for being our valued guest at Homewood Suites by Hilton San Diego Downtown/Bayside. We always want our guests to enjoy an exceptional experience. Therefore, we are thrilled we made this happen for you with our complimentary touches, like the drinking water and our enjoyable breakfast offerings. It was a pleasure accommodating you, and we hope to welcome you back soon.Carrie AndersonAssistant General Manager

10/10 優異

Lesley

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

4/10 欠佳

Esmeralda

不滿:整潔度
於 2024 年 3 月住了 2 晚
Assistant General Manager 於 2024年4月1日的回應
Dear Esmeralda, Thank you for being our guest. We appreciate you taking the time to rate your experience, and we apologize for any issues that impacted your visit. Our goal is to provide every guest with a seamless stay, and we hope you will give us another chance to provide you with the outstanding accommodations you rightfully deserve.Carrie AndersonAssistant General Manager

10/10 優異

Denise

於 2024 年 3 月住了 2 晚
Assistant General Manager 於 2024年4月16日的回應
Dear Denise, Thank you for sharing your rating regarding your recent visit. We are thrilled to see that you enjoyed your stay. It was a pleasure accommodating you at Homewood Suites by Hilton San Diego Downtown/Bayside, and we hope to welcome you back soon.Carrie AndersonAssistant General Manager

10/10 優異

Wessam

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome location, friendly staff, clean hotel, breakfast average
於 2024 年 3 月住了 3 晚
Assistant General Manager 於 2024年3月27日的回應
Dear Wessam, Thank you for sharing your experience with us. Our team is committed to delivering seamless services and takes pride in providing a clean environment, and it's gratifying to see that you recognized our efforts. We're also glad you found our location convenient. Your feedback about the breakfast is duly noted, and we'll work on enhancing it for a better experience moving forward. We hope to welcome you back soon for another enjoyable stay at Homewood Suites by Hilton San Diego Downtown/Bayside.Carrie AndersonAssistant General Manager

10/10 優異

Ryan

於 2024 年 3 月住了 7 晚

8/10 不錯

Earl

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property with expensive parking. Cloe to everything.
於 2024 年 3 月住了 4 晚
Assistant General Manager 於 2024年3月25日的回應
Dear Earl, Thank you for your kind review! It is delightful to learn that you enjoyed your time at Homewood Suites by Hilton San Diego Downtown/Bayside and found our location convenient. We also appreciate your insights regarding the parking fees, as we continually aim to provide secure and convenient services at very competitive rates. It was a pleasure accommodating you, and we hope to welcome you back in the near future.Carrie AndersonAssistant General Manager

8/10 不錯

Lindsay

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location near waterfront and Little Italy, with easy access to I-5 and airport. Decent buffet breakfast (included with our suite) kept family happy. Pool, ping pong and fussball tables kept kids happy. The kitchen lacked a few useful items such as a pair of scissors, a wash cloth or sponge, and a sharp knife. The sitting room did its job but was a bit sparsely appointed. It could have done with an armchair as there was room for one and a couple of small pillows on the couch. The hotel staff and valet staff were pleasant.
於 2024 年 3 月住了 4 晚

10/10 優異

Myra

讚好:職員與服務和住宿狀況
Our hotel of choice whenever we’re here in SD.
於 2024 年 3 月住了 1 晚
Assistant General Manager 於 2024年3月24日的回應
Dear Myra, Thank you sincerely for making Homewood Suites by Hilton San Diego Downtown/Bayside your hotel of choice whenever you're in San Diego. Your loyalty and continued support mean the world to us. We look forward to welcoming you back soon for yet another exceptional experience.Carrie AndersonAssistant General Manager

10/10 優異

Joel

於 2024 年 3 月住了 3 晚
Assistant General Manager 於 2024年4月13日的回應
Dear Joel, Thank you for choosing Homewood Suites by Hilton San Diego Downtown/Bayside. We were pleased you had an excellent stay and appreciate your fantastic rating. We invite you to stay with us again the next time you are in San Diego.Carrie AndersonAssistant General Manager

8/10 不錯

Martina

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The sofa bed was broken. One person had to sleep on the sofa as kust a sofa. The bar stools were worn and peeling.
於 2024 年 3 月住了 2 晚
Assistant General Manager 於 2024年3月19日的回應
Dear Martina, Thank you for taking the time to share your valuable feedback. We sincerely apologize for the inconvenience you experienced with the sofa bed and stools during your stay. Your comfort is of utmost importance to us, and we regret that we fell short of your expectations. Rest assured, we will address these issues with the concerned teams to ensure a more enjoyable experience for future guests. Thank you for choosing at Homewood Suites by Hilton San Diego Downtown/Bayside; we hope to have the opportunity to welcome you back soon for a more satisfying stay.Carrie AndersonAssistant General Manager

10/10 優異

Seydi

多人同遊
讚好:整潔度、設施服務和住宿狀況
Cómoda y accesible
於 2024 年 3 月住了 4 晚

4/10 欠佳

Jamie

家人同遊
不滿:整潔度和住宿狀況
Housekeeping did not change the sheets on one of the 2 queen beds prior to our check-in. Waited an hour and a half to get new sheets so I could change the sheets myself because their staff couldn’t do it. The situation was handled poorly and finally received a slight discount after complaining. Also, the employee working maintenance on our floor was not helpful at all and did not show any remorse. We were also looking forward to soaking in the jacuzzi (hot tub) only to learn it wasn’t heated. Very disappointing.
於 2024 年 3 月住了 2 晚
Assistant General Manager 於 2024年3月11日的回應
Dear Jamie, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your stay. It's disheartening to read about the issues you encountered with housekeeping and maintenance, as well as the disappointment with the hot tub. Please know that your feedback will be shared with our team to address these shortcomings and prevent future occurrences. We understand your frustration and regret that we fell short of meeting your expectations. We value your patronage and hope you will consider giving us another opportunity to provide you with the exceptional experience you deserve.Carrie AndersonAssistant General Manager

10/10 優異

melissa

於 2024 年 1 月住了 2 晚
Assistant General Manager 於 2024年3月10日的回應
Dear melissa, We are pleased to receive your generous rating for Homewood Suites by Hilton San Diego Downtown/Bayside. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Carrie AndersonAssistant General Manager

8/10 不錯

Martin

於 2024 年 3 月住了 4 晚

10/10 優異

camila

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was great! the service was nice and it was very clean!
於 2024 年 3 月住了 2 晚

8/10 不錯

Mindy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel .. very comfortable and clean will definitely stay again
於 2024 年 2 月住了 2 晚
Assistant General Manager 於 2024年3月1日的回應
Dear Mindy, We're thrilled to see that you had a great experience at our hotel! Providing comfortable and clean accommodations is our top priority, and we're delighted that you found your stay enjoyable. We look forward to welcoming you back to Homewood Suites by Hilton San Diego Downtown/Bayside for another outstanding stay in the future!Carrie AndersonAssistant General Manager

10/10 優異

Giovanni

讚好:整潔度、職員與服務和住宿狀況
Loved it
於 2024 年 2 月住了 2 晚