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Santa Cruz Plaza

4.0 star property
Family-friendly hotel connected to the convention centre in Santa Cruz with a full-service spa

Choose dates to view prices

Photo gallery for Santa Cruz Plaza

Outdoor pool, pool loungers
Property entrance
Front of property – evening/night
1 bedroom, minibar, in-room safe, desk
Sauna, steam room, body treatments, hydrotherapy, body wraps
Santa Cruz Plaza, connected to the convention center, offers an upscale yet family-friendly atmosphere. Enjoy the rooftop terrace, swim-up bar, Los Varietales restaurant, onsite spa with hydrotherapy, high-speed WiFi, bike rentals, and attentive staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • 24/7 front desk
  • Laundry
The current price is HK$950
HK$950 total
1 Dec - 2 Dec

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Suite Junior

1 bedroom, minibar, in-room safe, desk

Double Suite Junior

  • 355 sq ft
  • Sleeps 2

View all photos for Double Suite

1 bedroom, minibar, in-room safe, desk

Double Suite

  • 452 sq ft
  • Sleeps 3

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 286 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 286 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

1 bedroom, minibar, in-room safe, desk

Junior Studio Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room Deluxe

  • 538 sq ft
  • Sleeps 4

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, desk

Double Room Standard

  • 247 sq ft
  • Sleeps 3

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, desk

Double Room Standard

  • 247 sq ft
  • Sleeps 3
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About the area

Map
Plaza De Armas 286, Santa Cruz, O'Higgins, 3130665

What's nearby

  • Plaza de Armas - 1 min walk - 0.0 km
  • Museo de Colchagua - 2 min walk - 0.2 km
  • Casino Colchagua - 3 min drive - 2.7 km
  • Colchagua Campo y Vino - 3 min drive - 2.7 km
  • Lapostolle Clos Apalta Winery - 19 min drive - 13.4 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 124 min drive

Restaurants

  • ‪Espacio Aldea - ‬4 min walk
  • ‪Cafe Como Pan - ‬6 min walk
  • ‪Pizzeria Refranes - ‬2 min walk
  • ‪Restaurante Mallorca - ‬3 min walk
  • ‪Empanadas Las Mas Ricas - ‬9 min walk

About this property

Santa Cruz Plaza

Upscale family-friendly hotel connected to the convention centre
You can look forward to a swim-up bar, a rooftop terrace and a coffee shop/cafe at Santa Cruz Plaza. Active travellers can enjoy cycling at this hotel. Indulge in a massage, a body wrap and a body scrub at the on-site spa. Be sure to enjoy a meal at Los Varietales, the on-site fine-dining restaurant. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers and a swim-up bar
  • Free self-parking and valet parking
  • Bike hire, extended parking and a local area shuttle
  • Express check-out, express check-in and supervised childcare (surcharge)
  • Guest reviews give top marks for the helpful staff
Room features
All 116 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and minibars.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • LCD TVs with cable channels
  • Daily housekeeping and desks

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HK$1,259 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Los Varietales

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 24 October 2025 to 25 October 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 62.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CLP 62.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Santa Cruz Plaza
Santa Cruz Plaza Hotel
Santa Cruz Plaza Santa Cruz
Santa Cruz Plaza Hotel Santa Cruz

Frequently asked questions

Does Santa Cruz Plaza have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Santa Cruz Plaza?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Santa Cruz Plaza on 1 Dec 2025 start from HK$950.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Santa Cruz Plaza pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Santa Cruz Plaza?

Self-parking and valet parking are free at this property.

What time is check-in at Santa Cruz Plaza?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Santa Cruz Plaza?

Checkout is at noon.

Where is Santa Cruz Plaza located?

This family-friendly Santa Cruz hotel is located in the historical district, just steps away from Plaza de Armas and Museo de Colchagua. Colchagua Campo y Vino and Laura Hartwig Winery are also within 2 miles (3 km).

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Santa Cruz Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 175 out of 330 reviews
Rating 8 - Good. 96 out of 330 reviews
Rating 6 - Okay. 44 out of 330 reviews
Rating 4 - Poor. 9 out of 330 reviews
Rating 2 - Terrible. 6 out of 330 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

What a gem! We enjoyed the historical building, the wonderful cuisine and comfortable room. Next time we add in massages!
Stayed 1 night in Jan 2023

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Far exceeded our expectations. Service was excellent and the property itself was beautiful. Felt spoiled the entire time. Highly recommend.

8/10 Good

Ullrich

Liked: Cleanliness, staff & service, property conditions & facilities
a very pleasant stay with very friendly staff and an excellent breakfast buffet. if you come by car on a busy weekend, you may have trouble in parking inside and will need valet parking to park the car at a secure outside facility from the same hotel. to get it next morning may take a while.
Stayed 3 nights in Jun 2023

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located. It is a beautiful building with comfortable rooms and a great service. Breakfast buffet is awesome. Never had a comparable experience in another other hotel. The amount of food and the variety was huge including chilean typical plates. The personnel is very helpful and knowledgeable. The wine tour at Viña Sta Cruz was a rich experience with wine tasting and spectacular views of the vineyard. The Museo de Colchagua is a 5 stars including history of our World during BC period and pre and post Columbus time. Plus chilean history, folklore and handcraft articles. In a summary an amazing experience to be repeated in the future.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wilhelm

Liked: Cleanliness, amenities, property conditions & facilities
Alles Gut.
Stayed 2 nights in Oct 2025

8/10 Good

nick

Liked: Cleanliness, staff & service
the staff were very attentive, would recommend
Stayed 1 night in Sep 2025

6/10 Okay

Irene

Disliked: Cleanliness, staff & service
The hotel is old but has some nice features. The food in the restaurant on the first night was excellent. The 2nd night service was terrible. They got the order wrong and only brought 1 meal out even after the order was the same, they brought the wrong potato’s out and I never got any food. We complained the safe wasn’t working on the first day. That has not been repaired by the time we left. The towels were awful and had seen better days. They gave us 2 small bath towels and 1 hand towel between the 2 of us. Sadly I would not recommend this venue. Just awful and spoiled our trip to Santa Cruz.
No room service, even after speaking to reception at 1830hrs. Came back to room at 10pm. Still not cleaned. Went to reception who were useless. Wanted to clean the room at 10pm
Just dumped fresh towels in the bathroom and didn’t clean the room after complaining to reception at 1830hrs
Never replenished the Coffee or fresh cups. 2 days of cups left untouched. No facility for making tea. I don’t drink coffee only tea.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Hotel precisa de reforma

As fotos do hotel não condizem com a realidade. Hotel bem antigo, e precisando de uma reforma. Moveis dos quartos bastante desgastados, tv antiga e carpete muito velho. Café da manhã também deixou bastante a desejar. A diaria é muito cara para o que o hotel oferece.
Stayed 3 nights in Jul 2025

8/10 Good

Pedro Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sugerencia

Muy buen hotel. Buenas camas, baños, Calefacción. Faltó en la pueza 1 silla mas para sentarse, una mesita de apoyo. Creo que debieran tener un poco mas de superficie
Stayed 1 night in Jul 2025

10/10 Excellent

MARCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom. Bem localizado. Restaurante excelente.
Stayed 1 night in Jun 2025

10/10 Excellent

liberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel truly shines with its exceptional cleanliness and a refined design that takes inspiration from the Chilean countryside
Stayed 2 nights in May 2025

10/10 Excellent

sukhpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, spa, sauna and heated pool was nice touch
Stayed 3 nights in Apr 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente local
Stayed 1 night in Mar 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para hospedarse , toda la atención vale la pena
Stayed 1 night in Mar 2025

8/10 Good

SABINE

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay but the pillows in the room weren't good.
Stayed 1 night in Mar 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, confortável e com bom custo benefício. Recomendo
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Im Herzen von Santa Cruz

Es war ein wunderbarer Tag. Hervorragende Küche und Service.
Stayed 1 night in Mar 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well located with bar and good restaurante
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Melhor hotel em Santa Cruz

Excelente hotel, melhor do que esperava! Apesar de ser um hotel histórico, mais antigo, no centro da cidade, é um hotel tradicional e completo. Café da manhã delicioso, com piscina externa, totó e mesa de pingue pongue, oficina de crianças (dá pras crianças ficarem sem os pais inclusive), serviço de manobrista. O spa só está aceitando crianças acima de 14 anos. Excelente escolha. Voltaria certamente pra lá!
Stayed 3 nights in Jan 2025

8/10 Good

Eduard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tranquilo con buena comida. Las camas podrían ser mejor. Ya tienen sus años.
Stayed 2 nights in Nov 2024

8/10 Good

LUIS ANTONIO

Liked: Staff & service, amenities, property conditions & facilities
Gostei muito da atenção dos funcionários. Mas sugiro a troca de carpete por madeira e cortina de plástico por vidro nos chuveiros. Também modernizar piscinas do spa.
Stayed 3 nights in Nov 2024

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poco personal, mala coordinación para entrega de habitación, muy descoordinando.
Stayed 1 night in Nov 2024

10/10 Excellent

Ghislain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très beau, très chic et le musée sur place est à ne pas manquer.
Stayed 1 night in Nov 2024

8/10 Good

alipio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
o hotel é fantástico. a única coisa que me desagradou é que me hospedei durante a semana e o espaço kids estava fechado, pois só funciona aos finais de semana, o que é ruim para quem vai com criança pequena, como foi o meu caso. mas de resto, tudo ótimo.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grata surpresa.
Stayed 2 nights in Aug 2024