外觀

SF Central Hotel的評價

2 out of 5
SF Central Hotel
1707 Market St, San Francisco, CA

評價

6.2
10 分評分,優異;527 則評價中有 127 則" "
8 分評分,不錯;527 則評價中有 100 則" "
6 分評分,一般;527 則評價中有 99 則" "
4 分評分,欠佳;527 則評價中有 65 則" "
2 分評分,很差;527 則評價中有 136 則" "

6.2/10 

整潔度

6.4/10 

職員與服務

5.8/10 

設施服務

5.8/10 

住宿狀況

6.0/10 

環保程度

評價

6/10 一般

Carlos

於 2024 年 5 月住了 1 晚

6/10 一般

Sulieman

商務旅客
Overall okay experience although on Expedia, they claimed parking was included with the reservation, but then made you pay $25 once you check in for parking.
於 2024 年 5 月住了 1 晚
SF Central Hotel, Management. 於 2024年5月22日的回應
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your feedback, and we apologize for the confusion regarding parking fees.We understand that a 3-star rating indicates your experience was somewhat average. While we're glad it wasn't entirely negative, we want to ensure complete transparency on future stays.Regarding the parking fee, you're absolutely right. We do have a parking fee of 20.70 (plus tax) per day, and this information should be clear during the booking process. To improve transparency, we are working with Expedia to ensure their listings accurately reflect our parking fees. In addition, we will be reviewing our own website to make sure parking information is clear and easy to find.We also have a security deposit policy, which is a refundable deposit of under 100 that is authorized upon check-in and returned upon check-out, assuming no damages are incurred. Information about this deposit should be available on our website and during booking.We appreciate you mentioning these discrepancies, and we're taking steps to address them.Thank you again for your feedback.Sincerely,SF Central Hotel.

6/10 一般

Bimal

親子同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
They put the hotel building photos of tall and new on the back top of building. I booked this hotel by seeing back of the tall building but when I got there it’s a short building on the bottom. They have to update the hotel photos so we will know the exact hotel.
於 2024 年 5 月住了 2 晚
SF Central Hotel Management Team 於 2024年5月20日的回應
We apologize for any confusion caused by the photos. The tall building next to our hotel appears in our images due to its proximity. We will update our photos to better represent our property. Thank you for bringing this to our attention.

6/10 一般

FREMON

One bath towel
於 2024 年 5 月住了 1 晚
SF Central Hotel Management Team 於 2024年5月20日的回應
We apologize for the inconvenience of only having one bath towel in your room. We strive to ensure our guests have all the necessary amenities and will address this issue with our housekeeping team. Thank you for bringing this to our attention.

6/10 一般

Manfred

不滿:整潔度、職員與服務、設施服務和住宿狀況
Sehr hellhörig und lärmende Gäste wofür das Hotel allerdings nichts kann. Lüfter im Bad kaputt, wurde trotz mehrfachem Hinweis ignoriert.
於 2024 年 5 月住了 3 晚
SF Central Hotel, Management. 於 2024年5月16日的回應
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We sincerely apologize for the disruption caused by noisy guests and the inconvenience of the malfunctioning bathroom fan.Regarding the broken bathroom fan, we apologize that our efforts to address it during your stay fell short. A functioning bathroom fan is essential for comfort and ventilation. We will be following up to ensure the fan is repaired immediately.We hope you'll give SF Central Hotel another chance. We are committed to providing a peaceful and comfortable environment for all our guests.Sincerely,SF Central Hotel.

8/10 不錯

Lawrence (San Francisco is)

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
81
於 2024 年 2 月住了 1 晚
SF Central Hotel, Management. 於 2024年5月15日的回應
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your honest feedback, as it helps us identify areas where we can improve.A 4 out of 5 rating lets us know we're on the right track, but there's still room for improvement. We're glad you found your stay to be mostly positive.We hope you'll give us another chance to show you the improvements we're making. Please don't hesitate to reach out to me directly at tl@sanfranciscocentralhotel.com if you have any further questions or concerns.Sincerely,SF Central Hotel.

6/10 一般

Guadalupe

讚好:整潔度、職員與服務和住宿狀況
Overall cannot complain. We only stayed one night and it was decent.
於 2024 年 5 月住了 1 晚
The SF Central Hotel, Management. 於 2024年5月15日的回應
Thank you for taking the time to leave a review of SF Central Hotel! We appreciate your feedback, even if it wasn't a perfect score.We're glad to hear that your one-night stay at SF Central Hotel was decent overall and that you didn't have any major complaints. While a 3 out of 5 rating indicates a neutral experience, we'd love to hear what we could have done to make it a 5-star stay!If you're ever in San Francisco again and considering a longer stay, we hope you'll give SF Central Hotel another chance. We're confident we can provide a comfortable and enjoyable experience for a multi-night visit.In the meantime, thank you for choosing SF Central Hotel. We hope you had a wonderful time in San Francisco!Sincerely,The SF Central Hotel Team.

4/10 欠佳

Naw

不滿:職員與服務
Staff should learn how to respect/treat customers. Toilet does not flush properly Noise from foot steps upstairs and mopping
於 2024 年 5 月住了 1 晚
SF Central Hotel, Management. 於 2024年5月15日的回應
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We sincerely apologize that your experience fell short of expectations, and we take your feedback very seriously.Respectful and friendly service is a core value at SF Central Hotel. We will be reviewing your comments with our staff and retraining them to ensure all guests receive courteous and professional treatment. A malfunctioning toilet is a major inconvenience. We will be sending maintenance staff immediately to inspect and repair the toilet in the room you occupied.We apologize for the noise disruption from upstairs guests and housekeeping activities. We will be reviewing our housekeeping procedures to minimize noise during guest occupancy hours. Additionally, we will be reminding all guests about noise courtesy.We hope you'll give us another chance to demonstrate the high standards of hospitality we strive for at SF Central Hotel. Sincerely,SF Central Hotel

2/10 很差

Henrry

不滿:整潔度、職員與服務和住宿狀況
The property was too noisy and dirty
於 2024 年 5 月住了 2 晚
SF Central Hotel Management Team 於 2024年5月11日的回應
We apologize for the noise and cleanliness issues you encountered during your stay. Providing a peaceful and clean environment is important to us, and we regret falling short of your expectations. Your feedback will be addressed promptly to ensure improvements are made. Thank you for bringing this to our attention.

4/10 欠佳

Julio

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
Really sketchy place to stay, room was smelling bad. Air conditioning and mini refrigerator are very noise. The front desk is thru a glass window and not a room/hall. I don’t recommend
於 2024 年 5 月住了 3 晚
SF Central Hotel Management Team 於 2024年5月9日的回應
We apologize for the issues you experienced during your stay, including the unpleasant odor in the room and the noisy appliances. We understand how these factors can impact your comfort and overall experience. We also regret that our front desk setup did not meet your expectations. Your feedback is important to us as we continually strive to improve our guest experience. We appreciate your comments and take them seriously as we work to address these concerns.

8/10 不錯

Naishan

讚好:職員與服務
Affordable hotel.
於 2024 年 5 月住了 1 晚
SF Central Hotel, Management. 於 2024年5月8日的回應
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your feedback, as it helps us identify areas where we can improve.We understand that affordability is a major factor for many travelers, and we're glad we could offer a comfortable and budget-friendly option for your stay.We take your feedback seriously, and we are committed to providing a better experience for all our guests.Thank you again for choosing SF Central Hotel. We look forward to welcoming you back soon!Sincerely,The SF Central Hotel Team

10/10 優異

Kevin

讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access to many great eats, great spot to take a break during a long day in the city.
於 2024 年 5 月住了 1 晚

2/10 很差

Kayla

家人同遊, 親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Pictures were not what we seen when we got there it was really run down and on top of that other guest where having drug transactions out in the open we got woken up at 3 am from someone knocking looking for their dealer workers were rude called 3 times to get some towels and didn’t get them until we got back hours later
於 2024 年 4 月住了 2 晚
SF Central Hotel Management Team 於 2024年5月2日的回應
We are deeply sorry to hear about the issues you encountered during your stay. It's concerning that your experience fell significantly short of our standards, especially regarding safety and guest service. We take your feedback very seriously, and we will address these issues immediately with our team to ensure they are corrected and do not occur again.The safety and comfort of our guests are our top priorities, and we regret that we did not provide an environment that met these criteria. We appreciate you bringing these matters to our attention, and we hope you will give us another opportunity to restore your confidence in our hotel.Please contact us directly to discuss how we can make this right for you.

10/10 優異

Ivan

讚好:整潔度、職員與服務和住宿狀況
The room was very nice. Clean and Tidy. I would highly suggest this motel if you're passing through or just need a night out.
於 2024 年 5 月住了 1 晚
SF Central Hotel Management Team 於 2024年5月2日的回應
Thank you for your positive feedback and recommendation! We're delighted to hear that you found the room to your satisfaction, clean and tidy. We strive to provide a comfortable and welcoming environment for all our guests, whether they're passing through or just taking a night out. We appreciate your support and look forward to welcoming you back to our motel in the future.

4/10 欠佳

Anacleto

It was central
於 2024 年 4 月住了 1 晚
SF Central Hotel Management Team 於 2024年5月2日的回應
Thank you for your feedback. We're glad to hear that you found our location to be central and convenient. However, we're concerned that we did not fully meet your expectations. We are committed to improving our service and guest experience, and we would appreciate more details about what could have made your stay better. Please reach out to us directly to discuss this further. We value your input and hope to have the opportunity to provide a better experience on your next visit.

10/10 優異

Ricardo (Salinas)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The SF Central Hotel, Management. 於 2024年5月16日的回應
We're absolutely thrilled to hear you awarded us a perfect rating! Thank you so much for your kind words about SF Central Hotel. Your review truly means a lot to us.We strive to create a comfortable and enjoyable experience for all our guests, and your feedback lets us know we're on the right track.Would you be willing to recommend SF Central Hotel to others? Perhaps you could share your experience on social media or travel websites! We'd be truly grateful.Thank you again for choosing SF Central Hotel. We look forward to welcoming you back soon!Sincerely,The SF Central Hotel Team.

10/10 優異

Kyle

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The ladies at the reception desk when I checked in were outstanding... professional and friendly. Thank you.
於 2024 年 4 月住了 1 晚
SF Central Hotel Management Team 於 2024年4月29日的回應
Thank you for your kind words! We're thrilled to hear that our reception team made a positive impact on your check-in experience. We always strive to provide professional and friendly service, and it's rewarding to know that we succeeded. We'll be sure to share your compliments with our staff. We look forward to welcoming you back to SF Central Hotel in the future!

4/10 欠佳

Jose

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
SF Central Hotel Management Team 於 2024年4月29日的回應
We're sorry to hear that your experience did not meet your expectations. We take your feedback seriously and are committed to improving. Please feel free to reach out to us directly with any specific issues you encountered, as we are eager to address them and ensure a better experience for all our guests in the future. Thank you for your feedback, and we hope to have the opportunity to serve you better.

6/10 一般

Dat

家人同遊
不滿:整潔度、職員與服務和住宿狀況
Place were ok but service was kinda poor. The black lady who worked at the midnight shift seems kinda frustrated when I asked questions about parking fee and i noticed she made faces with us. However the person who works the next morning shift was kind and seem friendly.
於 2024 年 4 月住了 1 晚
SF Central Hotel Management Team 於 2024年4月24日的回應
We appreciate you taking the time to share your feedback about your recent stay at our hotel. We're sorry to hear that your interaction with our staff during the midnight shift did not meet your expectations. We aim to provide courteous and professional service to all our guests, and we will address this matter with our team to ensure better experiences in the future.On a positive note, we are pleased to hear that your morning interactions were friendly and helpful. We value both your constructive comments and compliments, as they help us maintain and improve our service standards.Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back and provide a better experience.

6/10 一般

Carlos

於 2024 年 4 月住了 1 晚
SF Central Hotel, Management. 於 2024年5月15日的回應
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your honest feedback, as it helps us identify areas where we can improve.A 3 out of 10 rating indicates a somewhat average experience. While we're glad it wasn't entirely negative, we understand there was room for improvement.We take your feedback seriously, and we are committed to providing a better experience for all our guests.We hope you'll give us another chance to show you the improvements we're making. Sincerely,SF Central Hotel

2/10 很差

Aylin

家人同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
Dirty rooms, like worse than motel 6. Not a good area and the beds squeak, walls are thin
於 2024 年 4 月住了 1 晚
SF Central Hotel Management Team 於 2024年4月22日的回應
We sincerely apologize for the condition of your room and the issues you experienced during your stay. It is our goal to provide clean, comfortable accommodations and a peaceful environment, and we clearly fell short. We appreciate your feedback and will immediately address the cleanliness, bed squeaking, and noise insulation issues with our housekeeping and maintenance teams. Please know that your comfort is our priority, and we are committed to improving based on your comments. If there is anything we can do to assist you further or make this right, please do not hesitate to contact us directly.

2/10 很差

Yabet

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
SF Central Hotel Management Team 於 2024年4月24日的回應
We are truly sorry to hear that your experience did not meet your expectations. We take your feedback seriously and are committed to improving. Please feel free to reach out to us directly with any specific issues you encountered, as we are eager to address them and ensure a better experience for all our guests in the future. Thank you for your feedback, and we hope to have the opportunity to serve you better.

6/10 一般

Frederic-Patrick

不滿:職員與服務
於 2024 年 4 月住了 2 晚
SF Central Hotel, Management 於 2024年4月17日的回應
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your honest feedback, as it allows us to identify areas where we can improve.We hope you'll give us another chance to show you the improvements we're making. Sincerely,SF Central Hotel

6/10 一般

Cory

伴侶同遊
不滿:職員與服務和住宿狀況
reasonable for the price, but the bathroom window was about to fall out of its frame & it was pretty loud even when the door & the blinds were all closed. nighttime staff was not friendly, but morning staff were fine at check out.
於 2024 年 4 月住了 1 晚
SF Central Hotel Management Team 於 2024年4月16日的回應
Thank you for your feedback. We apologize for the issues you encountered with the bathroom window and the noise level during your stay. Rest assured, we'll address these concerns promptly to ensure a more comfortable experience for our guests. Additionally, we appreciate your comments about our staff and will use them to improve our service. If you decide to stay with us again, please don't hesitate to reach out if you need any assistance during your stay. We hope to have the opportunity to provide you with a more enjoyable experience in the future.

6/10 一般

Rebekah

家人同遊, 親子同遊, 伴侶同遊
不滿:整潔度和住宿狀況
Was super dirty and the door shined light from underneath it. The AC didn’t work either.
於 2024 年 4 月住了 1 晚
SF Central Hotel, Management. 於 2024年4月14日的回應
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your feedback, both positive and negative, as it helps us improve the guest experience.We sincerely apologize that your recent stay at SF Central Hotel fell short of expectations. It's unacceptable that your room was dirty, the door had a light leak, and the AC wasn't working.We take guest feedback seriously, and we are taking immediate steps to address these issues. We will be thoroughly investigating the cleanliness concerns in your room and ensuring our housekeeping procedures are followed meticulously. Maintenance will be inspecting all rooms for light leaks around the doors and fixing any found. Additionally, we will be prioritizing repairs for the AC unit in your room (or the room type you stayed in) to ensure proper functionality.Sincerely,SF Central Hotel.

10/10 優異

gregory a.

讚好:整潔度、職員與服務、設施服務和住宿狀況
Necouse i srayed over a 8 day period. I had to constantly ask for towels and coffee for my room. They didn't service the room
於 2024 年 3 月住了 11 晚
SF CENTRAL HOTEL MANAGEMENT. 於 2024年4月14日的回應
Thank you so much for your incredible 5-star review of Hotel SF Central! We're thrilled to hear that you had such a positive experience during your stay.Thank you for choosing SF Central Hotel! We appreciate your understanding regarding our housekeeping schedule.To optimize efficiency and minimize disruption during your stay, we offer a full housekeeping service every five days. This includes changing linens, replacing amenities, and thoroughly cleaning your room.In the meantime, if you require fresh towels, toiletries, coffee, or trash removal, we're happy to fulfill your requests promptly! Simply call the front desk at your convenience, and our friendly staff will deliver the requested items directly to your room.We apologize if this wasn't communicated clearly upon check-in. We strive to provide a comfortable and convenient stay, and we're always happy to assist with any of your needs.Sincerely,SF Central Hotel Management

8/10 不錯

Tina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like it, it wasn't too bad staying at the hotel.
於 2024 年 4 月住了 1 晚
SF Central Hotel Management Team 於 2024年4月12日的回應
We're glad to hear that you had a satisfactory experience during your stay with us. If there's anything we can do to make your next stay even better, please let us know. We appreciate your feedback and look forward to welcoming you back to SF Central Hotel in the future!

2/10 很差

Marisa

不滿:整潔度和住宿狀況
Didn’t even check-in due to the happenings in the parking lot. People doing drugs and in and out of the hotel rooms, would not have been able to sleep. Read other reviews and could only imagine what inside looked like.
於 2024 年 4 月住了 1 晚
SF Central Hotel Management Team 於 2024年4月8日的回應
We're deeply sorry for the distress caused by the situation in our parking lot. The safety and comfort of our guests are our utmost priorities, and we regret that your experience fell short of expectations. We take your feedback seriously and are actively addressing these concerns to ensure a more secure environment for all our guests. We understand your decision not to stay, and we apologize for any inconvenience. Should you reconsider staying with us in the future, please contact us directly, and we'll do our best to provide a more positive experience.

2/10 很差

Gelain

多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Place need update very old and rooms smell bad ….
於 2024 年 4 月住了 2 晚
SF Central Hotel. 於 2024年4月6日的回應
Thank you for your review of SF Central Hotel. We sincerely apologize that your recent stay fell short of expectations, particularly regarding the outdated feel and unpleasant odors in the rooms.We understand if you're hesitant to return after this experience. However, we are actively working on improvements based on guest feedback, and we hope you'll give SF Central Hotel another chance in the future.Sincerely,The SF Central Hotel Team.

2/10 很差

Kevin

不滿:整潔度、職員與服務和住宿狀況
Charge extra
於 2024 年 4 月住了 1 晚
SF Central Hotel. 於 2024年4月6日的回應
Thank you for your recent review of SF Central Hotel. We are incredibly sorry to hear that your stay only received a 1 out of 5 rating. We take all guest experiences seriously, and your feedback is crucial in helping us improve.We'll be reviewing our website and booking process to ensure all fees, including any that might not be immediately obvious, are prominently displayed and easily accessible. This will help guests make informed decisions during the booking process.Sincerely,The SF Central Hotel Team

4/10 欠佳

Kelly

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
SF Central Hotel, Manangement. 於 2024年4月6日的回應
Thank you for your review of SF Central Hotel. While we're disappointed to hear your stay only received a 2 out of 5 rating, we appreciate you taking the time to share your feedback. It helps us identify areas for improvement.

6/10 一般

Nicolas

不滿:職員與服務和住宿狀況
Le falta mas limpiesa, las camas estan muy viejas el sofa cama esta para la basura muy incómodo
於 2024 年 4 月住了 1 晚
SF Central Hotel Management Team 於 2024年4月2日的回應
We apologize for the unsatisfactory condition of your room. Your feedback regarding cleanliness and the condition of the beds is concerning, and we will address these issues promptly with our housekeeping and maintenance teams. We aim to provide comfortable accommodations for all our guests and regret any inconvenience caused. Please feel free to contact our front desk for immediate assistance during your stay. Thank you for bringing these matters to our attention.

2/10 很差

Leslie

家人同遊, 親子同遊, 伴侶同遊, 商務旅客, 多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The property has resorted to gouging guest of their security deposit. You will be charged without authorization. The paid parking on site along with the management is a joke, guest are targeted while the bulk of the city get to park with ease in the parking lot. We found needles in our room and used adult rubbers I don’t feel the property to be safe as you have homeless people knocking on doors and stalking the hallways and staircases at night. The manager does a very poor job addressing these problems and will not acknowledge when the desk or hotel makes a mistake if you have small children please book elsewhere same for single female travelers I’d wait for them to hire a new manager I refuse to deal with the incompetence of the one they have now.
於 2024 年 3 月住了 7 晚
SF Central Hotel Management Team 於 2024年4月2日的回應
We're deeply concerned to hear about your experience during your stay. We understand the frustration that can arise from unexpected charges, and we apologize if there was any misunderstanding regarding our parking fee policy, which is clearly stated in our hotel policy. Regarding the issues with safety, cleanliness, and management responsiveness, we take these matters seriously and will investigate them thoroughly. We strive to provide a safe and comfortable environment for all our guests, and your feedback is invaluable in helping us improve. Please contact us directly to discuss this matter further, and we'll do our utmost to address your concerns.

10/10 優異

Raul

讚好:整潔度、職員與服務、設施服務和住宿狀況
I really enjoyed my stay. It was convenient and also right for the price and very friendly staff.
於 2024 年 3 月住了 1 晚
SF Central Hotel Management Team 於 2024年3月25日的回應
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at SF Central Hotel. It's wonderful to know that our convenient location, affordability, and friendly staff made your visit memorable. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.

4/10 欠佳

Ricardo

多人同遊
不滿:整潔度和住宿狀況
Close to many activities and transportation. The room was okay the shower wasn’t draining and was woken up to a loud rumbling from water pipes at 2am and again at 5am. The price is too high for what you are paying for. Was only compensated 20$
於 2024 年 3 月住了 2 晚
SF Central Hotel Management Team 於 2024年3月25日的回應
Thank you for your feedback. We apologize for the issues you experienced with the shower drainage and noise disturbance from the water pipes. We're working to address these concerns promptly. Your comments regarding the price and compensation are noted, and we will take them into consideration for future improvements. We appreciate your understanding and hope to have the opportunity to provide you with a better experience on your next visit.

8/10 不錯

Peter

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Simple & easy.
於 2024 年 3 月住了 2 晚
SF Central Hotel, Management. 於 2024年3月22日的回應
Thank you for your 4-star review of SF Central Hotel! We're happy to hear you had a mostly positive experience.We're glad you enjoyed your stay overall! We strive to continuously improve and your feedback helps us achieve that.Welcome Back!We hope to see you again at SF Central Hotel in the future.Sincerely,The SF Central Hotel Team.

2/10 很差

Santos

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
SF Central Hotel Management Team 於 2024年3月25日的回應
We're deeply sorry to hear that your experience at SF Central Hotel fell short of your expectations, resulting in a 1-star rating. Your feedback is important to us, and we would appreciate any additional details you can provide about your stay so we can address the issues you encountered and improve our services for future guests. Please feel free to reach out to us directly. We value your input and hope to have the opportunity to make things right.

2/10 很差

Lizbeth Mendez

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Hotel that charges to park in a parking that that I paid for a hotel are we suppose to go walk
於 2024 年 3 月住了 1 晚
SF Central Management Team 於 2024年3月20日的回應
Thank you for bringing this to our attention. We apologize for any inconvenience caused by our parking policy. We'll review this issue to ensure a more convenient experience for our guests. We appreciate your feedback.

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean room
於 2024 年 3 月住了 1 晚
SF Central Management Team 於 2024年3月20日的回應
Thank you for recognizing the cleanliness of your room. We strive to maintain high standards of cleanliness for all our guests' comfort. Your feedback is appreciated, and we hope to welcome you back soon for another pleasant stay.

2/10 很差

Hamideh

商務旅客
讚好:設施服務
Prostitutes all over the place. They made noises until 3:30 am and I had to wake up at 6 to go to a business meeting. They gathered in hallway with their customers, smoked and laughed like the absolute trash they were.
於 2024 年 3 月住了 1 晚
SF Central Management Team 於 2024年3月20日的回應
We sincerely apologize for the disturbing experience you encountered during your stay. Your feedback is deeply concerning, and we will address this issue with utmost urgency to ensure the safety and comfort of all our guests. We appreciate you bringing this to our attention and hope to have the opportunity to restore your faith in us.

4/10 欠佳

Teresa

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
Possibly the worst place I have ever stayed? Dirty and in poor condition. The thinnest worst bedding I have ever had including hostels in eastern europe. It was cheap and convenient location to get to things, but spending some extra per night is probably worth it
於 2024 年 3 月住了 2 晚
SF Central Hotel Management. 於 2024年3月14日的回應
Thank you for your honest feedback about your recent stay at SF Central Hotel. We sincerely apologize that the condition of the room and bedding fell short of your expectations. We understand that finding a balance between affordability and comfort is important. We encourage you to consider exploring our different room options, some of which offer upgraded amenities.We hope you'll give SF Central Hotel another chance in the future, but we also appreciate you sharing your experience so we can improve.Sincerely,The SF Central Hotel Team.

6/10 一般

Elias

讚好:職員與服務
不滿:整潔度和住宿狀況
於 2024 年 3 月住了 6 晚
SF Central Hotel Management. 於 2024年3月14日的回應
Thank you for taking the time to leave a review about your recent stay at SF Central Hotel. We appreciate your feedback, both positive and negative, as it helps us improve the guest experience.We're disappointed to learn that your stay wasn't a 5-star experience. We sincerely apologize for the issues you encountered with the cleanliness and condition of your room. This falls short of our standards, and we're taking immediate steps to address it.Sincerely,The SF Central Hotel Team.

8/10 不錯

Rodney

讚好:整潔度
於 2024 年 2 月住了 1 晚
Jason 於 2024年3月11日的回應
Thank you for taking the time to leave a review about your stay at SF Central Hotel! We appreciate your 4-star rating and are glad you enjoyed your visit to San Francisco.

8/10 不錯

Zida

讚好:整潔度
不滿:職員與服務
於 2024 年 3 月住了 1 晚
Jason 於 2024年3月7日的回應
Thank you for leaving a review about your recent stay at SF Central! We appreciate you taking the time to share your feedback, and a 4 out of 5 rating is a great score!

6/10 一般

Hector

不滿:職員與服務和住宿狀況
The building and property, for me, is not good.
於 2024 年 3 月住了 1 晚
SF Central Hotel Management. 於 2024年3月7日的回應
Thank you for your feedback. We apologize the building condition fell short. Your comments help us plan improvements.Sincerely,The SF Central Hotel Team

10/10 優異

Abraham

讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy bien
於 2024 年 2 月住了 1 晚
SF Central Hotel Management. 於 2024年3月7日的回應
¡Gracias! Nos alegra saber que te gustaron nuestras intalaciones. Siempre estamos buscando mejorar la experiencia de nuestros huéspedes, y tu opinión nos ayuda a lograrlo.Gracias por tu apoyo a SF Central Hotel. ¡Esperamos verte pronto!

10/10 優異

Travis

讚好:整潔度、職員與服務、設施服務和住宿狀況
Service and the property is an amazing location. The rooms are really nice.
於 2024 年 2 月住了 1 晚
Lin 於 2024年3月6日的回應
Thank you! We're thrilled you loved the service, location, and comfortable rooms.See you next time at SF Central Hotel!

4/10 欠佳

Aldo

於 2024 年 2 月住了 1 晚
SF Central Management Team 於 2024年3月20日的回應
Thank you for your rating and feedback. We apologize for falling short of your expectations. Your ratings will be used to improve our services. We hope to have another chance to exceed your expectations in the future.

6/10 一般

Alejandra

讚好:設施服務
Es un hotel sencillo, cumple con lo necesario para su estancia .
於 2024 年 2 月住了 5 晚
The SF Central Hotel Team 於 2024年3月6日的回應
Gracias por tu reseña! Nos alegra que hayamos cumplido con tus necesidades. ¡Esperamos verte de nuevo! (Thanks for your review! We're glad we met your needs. Hope to see you again!)Sincerely,The SF Central Hotel Team

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
SF Central Hotel Management. 於 2024年3月7日的回應
Thank you for taking the time to leave a review about your recent stay at SF Central Hotel. We appreciate your feedback and are happy to hear you enjoyed your overall experience!An 8 out of 10 rating is a great score, and it lets us know we're on the right track. We're always striving to create a perfect 10 experience for our guests.