餐廳
查看供應

比肯大酒店聯合廣場酒店 (前弗朗西斯德雷克爵士)的評價

4 out of 5
比肯大酒店聯合廣場酒店 (前弗朗西斯德雷克爵士)
450 Powell Street, San Francisco, CA

評價

8.8

優異

10 分評分，優異；1003 則評價中有 584 則" "
8 分評分，不錯；1003 則評價中有 238 則" "
6 分評分，一般；1003 則評價中有 105 則" "
4 分評分，欠佳；1003 則評價中有 51 則" "
2 分評分，很差；1003 則評價中有 25 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

PENGFEI

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
great
於 2024 年 2 月住了 2 晚

8/10 不錯

YING TONG

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location, within 10 min walking distance from BART Powell Station. The room was clean and comfortable but the bathroom was quite small. There were no electric kettle and tea making faciities in the room.
於 2020 年 1 月住了 3 晚
Emily N. 於 2020年1月28日的回應
Thank you for the feedback, next time request a coffee maker & tea kettle! We can bring to any room upon request.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 6 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
David 於 2019年7月1日的回應
Thank you for the top rating!

10/10 優異

Felix (HK)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, very comfortable bed and friendly staffs
於 2019 年 5 月住了 3 晚
David 於 2019年5月28日的回應
Thanks for the great review, Felix! We are so glad to hear that your bed was comfortable - we know that the right mattress is essential to a good night's sleep! It is also great to hear that our team treated you well. Our service is something we pride ourselves on here at Sir Francis Drake. Thanks again, Felix! We hope you had a fantastic stay.

10/10 優異

Rayea

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good time
於 2024 年 5 月住了 2 晚

4/10 欠佳

suwicha

家人同遊
不滿：設施服務
Very loud, you can hear everything from the street, elevator, housekeeping talking on the hallway. I couldn’t sleep at all for the two nights we stayed here. The hotel was recently renovated but this is not a 4-star hotel in my opinion.
於 2024 年 5 月住了 2 晚

10/10 優異

Valentin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great Location just a few meters from a cable car stop
於 2024 年 5 月住了 2 晚

10/10 優異

Thomas

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great propertyy
於 2024 年 5 月住了 3 晚

10/10 優異

KOJI

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
アクセスがよい。パウエルstも 徒歩圏内！
於 2024 年 5 月住了 3 晚

8/10 不錯

BORO

商務旅客, 多人同遊
讚好：整潔度和住宿狀況
Hotel is located at nice place in San Francisco downtown. Staff at hotel are very friendly and helpful. Rooms are small, but with nice mattress and pillows. Breakfast is not something they are serving good. You can end up with same breakfast for your all time stay (eggs).
於 2024 年 5 月住了 6 晚

8/10 不錯

Ben

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It was a basic hotel. Clean, right on the trolly route and lots of great places to eat around. Room was small, and no view - bar at top had great view but service was lacking and it was overpriced.
於 2024 年 3 月住了 3 晚

10/10 優異

Marko

Great old hotel.
於 2024 年 5 月住了 2 晚

10/10 優異

Briana

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Loved the stay. It was unfortunate our room didn’t have a microwave
於 2024 年 5 月住了 2 晚
Diane 於 2024年5月13日的回應
First, thank you for choosing The Beacon Grand for your lodging destination. We know you have many options when visiting the San Francisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to leave a review as we value your feedback and will use it to improve our services. Thank you again for allowing us to host your stay. Whenever your travels bring you back to San Francisco please contact us and we will make sure you get a room with a view of our beautiful city. Diane ElledgeGuest Services Manager

8/10 不錯

Aude

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location Great hotel but very expensive breakfast
於 2024 年 5 月住了 1 晚
Diane 於 2024年5月11日的回應
First, thank you for choosing the Beacon Grand for your lodging destination as we know you have many options when visiting San Francisco. I'm truly sorry your experience wasn't what you expected. If you would like to discuss any issues you incountered while staying with us I would be happy to speak with you. Thank you for taking the time to leave your feedback as we will use it to improve our services. If your travels ever bring you back to San Francisco I hope you would give us an opportunity to regain your trust and stay with us again. Diane ElledgeGuest Services Manager

10/10 優異

Adam (Prescott Valley)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent customer service and nice rooms.
於 2024 年 4 月住了 2 晚
Beacon Grand Team 於 2024年4月30日的回應
We are so happy you enjoyed your stay with us! Thank you for the feedback. We hope you will stay with us again soon when you visit San Francisco.

4/10 欠佳

Ayesha

不滿：職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Diane 於 2024年4月30日的回應
First, thank you for choosing the Beacon Grand for your lodging destination as we know you have many options when visiting San Francisco. I'm truly sorry your experience wasn't what you expected. If you would like to discuss any issues you incountered while staying with us I would be happy to speak with you. Thank you for taking the time to leave your feedback as we will use it to improve our services. If your travels ever bring you back to San Francisco I hope you would give us an opportunity to regain your trust and stay with us again. Diane ElledgeGuest Services Manager

10/10 優異

Gail

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 4 月住了 2 晚
Beacon Grand Team 於 2024年4月30日的回應
We are so happy you enjoyed your stay with us! We hope you will stay with us again soon when you visit San Francisco.

10/10 優異

Tom

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Diane 於 2024年4月26日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Priska

讚好：整潔度、職員與服務和住宿狀況
I absolutely love this place. Everyone is so nice. Doorman, waiter. They pay attention to details . Rooms are gorgeous. Great for walking and shopping. I thought, for a big hotel like this it is pretty quiet. Food at the restaurant was great with great ambiance. I sure recommend it for sure.
於 2024 年 4 月住了 1 晚
Diane 於 2024年4月26日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 不錯

naoko

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good old fashioned hotel. The stairs as you enter the property was a little intimidating to a senior traveler.
於 2024 年 4 月住了 2 晚
Diane 於 2024年4月26日的回應
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

8/10 不錯

Sylvain

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hôtel bien situé, pour accès aux différents transports et la marche. Chambre de type majestueuse était ok mais salle de bain a besoin de rénovation. Petit déjeuner trop dispendieux pour ce que l'on a. Un gros hôtel donc ne pas s'attendre à un service personnalisé, ce qui était ok pour nous.
於 2024 年 4 月住了 3 晚
Diane 於 2024年4月26日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Monte

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a very nice place
於 2024 年 4 月住了 1 晚
Diane 於 2024年4月26日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 不錯

Alvin (Toronto)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The room we have only gave one chair. It should have at least one more. There is no where to sit except the bed and so uncomfortable with two people staying in the room
於 2024 年 4 月住了 4 晚
Diane 於 2024年4月26日的回應
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

10/10 優異

Scott

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice property
於 2024 年 4 月住了 2 晚
Diane 於 2024年4月23日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Maureen

家人同遊, 多人同遊
讚好：整潔度和住宿狀況
They went above and beyond. Great location.
於 2024 年 4 月住了 2 晚
Diane 於 2024年5月4日的回應
First, thank you for choosing The Beacon Grand for your lodging destination. We know you have many options when visiting the San Francisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to leave a review as we value your feedback and will use it to improve our services. Thank you again for allowing us to host your stay. hope to see you again in the near future. Diane ElledgeGuest Services Manager

10/10 優異

Deborah

家人同遊
讚好：設施服務
Great location and friendly staff.
於 2024 年 4 月住了 2 晚
Diane 於 2024年4月22日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

YE BIN

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, nice staff, convince facilities!
於 2024 年 4 月住了 2 晚
diane 於 2024年4月22日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 不錯

PRESTON

讚好：整潔度、職員與服務和住宿狀況
We stayed at the Beacon Grand for a week in April. Great location, with cable car on Powell St running directly outside, and easy access to Union Sq, diners etc. Friendly, helpful staff.
於 2024 年 4 月住了 7 晚
Diane 於 2024年4月22日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Kelsey

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved how there were options to dine or hang out in the hotel but there were also so many options around the hotel. It was a really great spot to be in in the city.
於 2024 年 4 月住了 1 晚
Diane 於 2024年4月18日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 不錯

evelyn

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
Diane 於 2024年4月26日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Reanne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very modernized style indoors. Overall very clean as well and in a convenient area. About 30 min walking distance from fisherman’s wharf or less than 10 min Uber. Beautiful view from Bar at the upper level and delicious drinks. Customer service over all was amazing.
於 2024 年 4 月住了 2 晚
Diane 於 2024年4月18日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

April

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Gorgeous property with friendly and helpful staff.
於 2024 年 4 月住了 2 晚
Diane 於 2024年4月18日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Heather

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, clean updated rooms, great staff
於 2024 年 4 月住了 2 晚
Diane 於 2024年4月18日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Minjun

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 3 晚
Diane 於 2024年4月18日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Fabiola

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay! The bar on the 21st floor overlooking the city is beautiful its a must when you are here.
於 2024 年 4 月住了 1 晚
Diane 於 2024年4月18日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the Hotel. Great location.
於 2024 年 4 月住了 1 晚
Diane 於 2024年4月18日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved the property and location
於 2024 年 4 月住了 1 晚
Diane 於 2024年4月18日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 不錯

Kristen

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a very nice historic hotel. The rooms are a little cozy, but that is typical of an older hotel. Everything is in great shape and the staff is very welcoming. Recommend!
於 2024 年 4 月住了 1 晚
Diane 於 2024年4月26日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Aisha (Las vegas)

讚好：整潔度、職員與服務和住宿狀況
Highly recommended! Staff was amazing and knowledgeable. The remodel was amazing and almost unrecognizable from the previous owner. Excited to stay again
於 2024 年 4 月住了 1 晚
Diane 於 2024年4月18日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

LINDSAY

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Loved the staff!
於 2024 年 4 月住了 3 晚
Diane 於 2024年4月18日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

6/10 一般

Alejandro

家人同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
This hotel is awesome, but, my wi dow faced the trolleystreet and the window didnt close all the way. It got pretty noisy at night.
於 2024 年 4 月住了 3 晚
Diane 於 2024年4月26日的回應
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

8/10 不錯

Sebastian

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Diane 於 2024年4月26日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 不錯

Janet

家人同遊, 商務旅客
讚好：整潔度和職員與服務
Nice small boutique hotel. Rooms decorated nicely. Very convenient to shopping and transit. Liked the Starbucks next to the hotel. Super convenient
於 2024 年 4 月住了 2 晚
Diane 於 2024年4月26日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Philo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Starlite Lounge (21st floor) offers a beautiful view, but the music is loud and a lot of the crowd seems to be partiers--no big deal, but know in advance. And have fun figuring out what the hole in the glass shower door is for--great idea. The staff is excellent and the hotel history is fascinating. Really nice area of the city.
於 2024 年 3 月住了 2 晚
Diane 於 2024年4月18日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy you enjoyed the beautiful Starlite Lounge and hope it was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Martin

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Diane 於 2024年4月22日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

4/10 欠佳

michel

伴侶同遊
讚好：整潔度
Maitre D at Starlight is rude, unfriendly and should be replaced.
於 2024 年 3 月住了 2 晚
Diane 於 2024年4月26日的回應
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

10/10 優異

Anudari

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place
於 2024 年 3 月住了 1 晚
Diane 於 2024年4月18日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 優異

Szandra (Old Greenwich)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
N/A
於 2024 年 3 月住了 2 晚
Diane 於 2024年4月18日的回應
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

2/10 很差

Melinda

於 2024 年 3 月住了 2 晚
Diane 於 2024年4月26日的回應
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager