內部

三藩市恩布勒姆酒店的評價

4 out of 5
三藩市恩布勒姆酒店
562 Sutter St, San Francisco, CA

評價

9.2

卓越

10 分評分,優異;1003 則評價中有 728 則" "
8 分評分,不錯;1003 則評價中有 194 則" "
6 分評分,一般;1003 則評價中有 50 則" "
4 分評分,欠佳;1003 則評價中有 16 則" "
2 分評分,很差;1003 則評價中有 15 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Gang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚

10/10 優異

Antonio

讚好:整潔度、職員與服務、設施服務和住宿狀況
Location
於 2024 年 4 月住了 3 晚
Gitanjali 於 2024年4月30日的回應
Thank you so much for your review! We're glad to hear that you enjoyed the location of the hotel, and we look forward to welcoming you back again soon. Cheers! Gitanjali

8/10 不錯

Geegory (St Johns)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location was good Cafe was really good Staff were helpful
於 2024 年 4 月住了 3 晚
Gitanjali 於 2024年4月29日的回應
Thank you so much for your review! We're glad that you enjoyed the cafe, location, and the helpfulness of our staff. We'd love to know - what might we do differently in order to earn 5 stars for your next visit? Please do let us know! Cheers, Gitanjali

6/10 一般

LORI

讚好:職員與服務和設施服務
The room was very small and no convenient outlets for charging phones. It was difficult for two adults with two large suitcases to find a place for everything. The room had an old smell to it even though it was updated. The area is fairly okay lots of dining options but not too far away there is some worse areas. The refrigerator was already packed full of their pop which we didn't use because it was $4 a can. There was no microwave which also was a little frustrating. At the end of the stay many fees were tacked on that we were not aware of including some kind of $29 Urban fee for each night which significantly raised the price of the hotel.
於 2024 年 4 月住了 3 晚
Gitanjali 於 2024年4月29日的回應
Dear Ms. McDiarmid, Thank you so much for taking the time to provide us with your feedback. We do have larger rooms available, and we'd love to invite you back to our hotel sometime in the future so we can provide you with a complimentary upgrade to a more spacious room. Additionally, we do have extra (empty) refrigerators available upon request, and a variety of whimsical and helpful items that are included with your Urban Amenity Fee. Please let us know when you will be returning, and we will do our best to make your next visit extra-amazing! Cheers, Gitanjali

10/10 優異

Rob

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Hotel Emblem provided great accommodations during my visit to San Francisco. It’s smack in the middle of downtown so it gets a little noisy with traffic but I enjoyed my stay. I would definitely stay there again. My favorite thing about my stay was the staff. Everyone was so pleasant and eager to make our stay wonderful.
於 2024 年 4 月住了 4 晚
Gitanjali 於 2024年4月30日的回應
Thank you so much for your feedback! We're so happy to hear that you enjoyed your visit, and especially the hospitality of our staff. We hope you come back to us again soon! Cheers, Gitanjali

10/10 優異

Marshall

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was awesome! An easy walk to the Masonic which was for a death metal show! The room was very nice and quiet. Would highly recommend!
於 2024 年 4 月住了 1 晚
Gitanjali 於 2024年4月30日的回應
Thanks so much for taking the time to review us! We're so happy you enjoyed your visit, and we hope you had an awesome time at the death metal show...We look forward to seeing you again soon! Cheers, Gitanjali

10/10 優異

Ramona Roach (Hoover)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 3 晚
Gitanjali 於 2024年4月30日的回應
Thank you so much for taking the time to review us! We're very happy that you enjoyed your visit, and we'd love to see you again in the future. Cheers! Gitanjali

10/10 優異

Daniel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Gitanjali 於 2024年4月30日的回應
Thank you so much for taking the time to review your experience at Hotel Emblem! We are glad to hear that you enjoyed your visit, and we look forward to seeing you again soon. Cheers! Gitanjali

10/10 優異

Ann

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly and helpful. No restaurant on site, but a nice coffee shop next door. Rooms and bathroom large and nicely decorated, loved the choice of books 😊. You can take the BART service to the hotel, just exit Powell St and walk up Powell to Sutter. Cost of BART is about $11, and taxi is close to $50. Lovely restaurant near by called Roxanne Cafe at Powell and Bush (loved the dinner menu). Keep in mind that almost all of the restaurants close around 10pm.
於 2024 年 4 月住了 7 晚
Hotel Mangement 於 2024年4月11日的回應
Thank you so much for your great review! We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

10/10 優異

Michelle

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚
Gitanjali 於 2024年4月29日的回應
Thank you so much for your wonderful review! We're thrilled that you enjoyed your visit, and we look forward to seeing you again soon. Cheers!

10/10 優異

David (Lodi)

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚
Gitanjali 於 2024年4月30日的回應
Thank you so much for your feedback! We're very glad that you enjoyed your stay, and we hope you come back to us again soon. Cheers! Gitanjali

10/10 優異

Kevin

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Room was spacious, comfortable, and clean. Staff members were very helpful and friendly. I'd stay here again without hesitation.
於 2024 年 3 月住了 4 晚
Hotel Mangement 於 2024年4月11日的回應
Thank you so much for your great review! We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

8/10 不錯

Dr Ajay

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Hotel Mangement 於 2024年4月11日的回應
Thank you so much for your great review! We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

8/10 不錯

Amy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
LOVED our stay. Wonderful staff, easy check-in and out. Parking rates are VERY expensive.. but not unlike most of San Fran. Great area.. easily accessible to everywhere you might want. Nice, quirky rooms with plenty of space. Not super quiet, but in fairness we were only on the second floor facing the street. Only other complaint was no bathroom fan.
於 2024 年 3 月住了 2 晚
Hotel Mangement 於 2024年4月11日的回應
Thank you so much for your great review! We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

10/10 優異

Janet

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property.
於 2024 年 3 月住了 2 晚
Hotel Mangement 於 2024年4月11日的回應
Thank you so much for your great review! We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

10/10 優異

Troy

讚好:整潔度、職員與服務、設施服務和住宿狀況
I love the Emblem, this was my 2nd stay. Both times were great. I love the style and amenities. The staff are great - friendly and helpful. It’s reassuring to see the same faces a year later. Great beds, rooms are big enough, you don’t feel squeezed. The property is well maintained and it’s a short walk to Chinatown and Union Station. Tons of restaurants in walking distance. It’s definitely my preferred spot in San Francisco!
於 2024 年 3 月住了 4 晚
Tori 於 2024年3月21日的回應
Thank you so much for your great review! We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

8/10 不錯

Kaitlyn

於 2024 年 3 月住了 4 晚
Tori 於 2024年4月11日的回應
Thank you so much for your great review! We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

8/10 不錯

patricia (Nanaimo)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Creative, artful, interesting, casual, convenient location. Nice staff :)
於 2024 年 3 月住了 6 晚
Tori 於 2024年3月12日的回應
Thank you so much for your great review! We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

10/10 優異

Suleyman

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Business traveler, location was good,clean hotel with friendly staff
Tori 於 2024年3月12日的回應
Thank you so much for your great review! We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

10/10 優異

Caitlin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Tori 於 2024年3月12日的回應
We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

10/10 優異

David (Lodi)

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hotel Mangement 於 2024年4月11日的回應
Thank you so much for your great review! We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

10/10 優異

Steve

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Tori 於 2024年3月8日的回應
We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

8/10 不錯

Venita

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The valet was expensive but essential and convenient. I also enjoyed the coffee shop right downstairs in the morning.
於 2024 年 3 月住了 1 晚
Tori 於 2024年3月12日的回應
Thank you for staying with us, we appreciate your feedback. We look forward to having you stay with us again.

10/10 優異

Michael

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Tori 於 2024年3月8日的回應
We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers! Gitanjali

6/10 一般

julia

家人同遊
讚好:整潔度和職員與服務
The staff was lovely. Room was clean. The walls are really thin - can hear sneezing and talking. And there is a lot of street noise. The neighborhood is really convenient for walking to Chinatown,
於 2024 年 2 月住了 2 晚
Tori 於 2024年3月21日的回應
Thank you for staying with us, we appreciate your feedback.

10/10 優異

Gerardo

多人同遊
讚好:整潔度和職員與服務
Loved it ! Except the cold water faucet didn’t work in the bathroom sink. Over all amazing
於 2024 年 2 月住了 1 晚
Tori 於 2024年3月8日的回應
Thank you so much for your great review! We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

10/10 優異

Mark (dripping springs tx)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The emblem is a true gem. the staff from the moment we walked in until the moment we left were exceptional, friendly and accommodating. The room was very comfortable, and we loved all of the creative touches if you are looking for comfort, fun and inspiration stay here.
於 2024 年 2 月住了 3 晚
Tori 於 2024年3月8日的回應
Thank you so much for your great review! We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

10/10 優異

Angel Eduardo

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 4 晚
Tori 於 2024年3月21日的回應
Thank you for staying with us!

10/10 優異

Kyle

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, easy to check-in and out, early check-in and baggage holding was available, friendly staff
於 2024 年 2 月住了 4 晚
Tori 於 2024年3月8日的回應
Thank you so much for your great review! We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

10/10 優異

Samuel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Tori 於 2024年3月8日的回應
We're thrilled that you enjoyed our hotel, and we look forward to welcoming you back again soon. Cheers!

10/10 優異

DIANA VALTIERRA

家人同遊
讚好:整潔度、設施服務和住宿狀況
Altamente recomendable
於 2024 年 2 月住了 4 晚
Gitanjali 於 2024年2月26日的回應
¡Muchas gracias por tu excelente reseña! Estamos muy contentos de que haya disfrutado de su visita y esperamos volver a verlo pronto. ¡Salud! Gitanjali

8/10 不錯

Vy (SANTA ANA)

於 2024 年 2 月住了 2 晚
Tori 於 2024年3月21日的回應
Thank you for staying with us, we look forward to seeing you again!

10/10 優異

Kyle

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Loved the hotel itself and how accessible different areas of the city are. We were forewarned about the noise as it is a busy part of downtown. I think it is unavoidable wherever you go but we felt a bit unsafe at night.
Gitanjali 於 2024年2月25日的回應
Thank you so much for your review! We're very happy that you enjoyed the hotel, and we look forward to welcoming you back again in the future. Cheers! Gitanjali

6/10 一般

Mandi

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Expedia booking wasn’t found at property on check-in
於 2024 年 2 月住了 1 晚
Gitanjali 於 2024年2月23日的回應
Thank you for your review. We're very sorry that - due to a technical error - your reservation failed to integrate from Expedia into our reservation system. We apologize for any delays or inconvenience this caused you, and we hope you will come back again in the future! Cheers, Gitanjali

10/10 優異

Benjamin

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 2 月住了 2 晚
Gitanjali 於 2024年2月19日的回應
Thank you so much for your wonderful review! We're so happy that you enjoyed your visit, and we look forward to seeing you again soon. Cheers! Gitanjali

8/10 不錯

Sumeet

於 2024 年 2 月住了 2 晚
Tori 於 2024年3月21日的回應
Thank you for staying with us, we look forward to seeing you again.

10/10 優異

Paige

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Emblem is one of the best hotel stays we’ve had. Their “unorthodox amenities” are what made the experience superior. Need an extra suitcase stand, or a fridge if you’re staying a while for those Trader Joes runs or leftovers? Maybe some white noise, or a star projector to fall asleep to? The ability to just grab an umbrella on the way out if it’s raining? They have all these things and more upon request, and always happy to provide them. Incredibly friendly and accommodating staff, and a great cafe across the lobby for coffee, and such a cozy bar/seating area. While they don’t serve food - the seating area is always available, if you bring in your own food or wake up and grab coffee at the cafe and want to have a seat - just a great place to relax between travels. The room was clean and cozy, very inviting after a long day of venturing around the city. The other great thing about this hotel is that it’s in such a great location, easy to walk anywhere, or take a trolley or an Uber to. We would highly recommend this place to anyone new visiting the city. We enjoyed it so much, if we find our way back to San Francisco, we would stay again.
於 2023 年 12 月住了 6 晚
Gitanjali 於 2024年2月16日的回應
Thank you so much for your wonderful review! We are thrilled that you enjoyed your visit, and we look forward to seeing you again soon. Cheers! Gitanjali

10/10 優異

Miriam

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff - unique style - nice bar and lobby - water coolers on each floor and ice- excellent book selection in each room- bar with a cool vibe in the lobby - coffee shop excellent cappuccinos :)
於 2024 年 2 月住了 4 晚
Gitanjali 於 2024年2月16日的回應
Thank you so much for your great review - we're so happy you enjoyed your visit and we look forward to seeing you again in the future! Cheers, Gitanjali

10/10 優異

Christopher

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful stay! Stylish, safe, and clean hotel at a competitive price, especially for the area.
於 2024 年 2 月住了 3 晚
Gitanjali 於 2024年2月11日的回應
Thank you so much for your wonderful review! We're thrilled that you enjoyed your stay, and we look forward to welcoming you back to Hotel Emblem again soon. Cheers! Gitanjali

8/10 不錯

DANIEL ALBERTO

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
Location was incredible, rooms too small
於 2024 年 2 月住了 3 晚
Gitanjali 於 2024年2月11日的回應
Thank you so much for your review! We are sorry that you found the size of your room lacking - it appears that you stayed in one of our smallest rooms. We do have rooms that are much larger - and we'd love to see you again, and upgrade you to a more spacious room. Please let us know when you will be returning - hopefully soon! Cheers, Gitanjali

10/10 優異

Arthur

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice boutique hotel, giving off a cool vibe. Looks old on the outside, but new on the inside.
於 2024 年 1 月住了 3 晚
Gitanjali 於 2024年2月4日的回應
Thank you so much for your great review! We're so happy that you enjoyed your visit. We hope to see you again in the future! Cheers, Gitanjali

10/10 優異

Tess

讚好:整潔度、職員與服務和住宿狀況
Great spot, fun and cozy with a lot of character!
於 2024 年 1 月住了 3 晚
Gitanjali 於 2024年1月30日的回應
Thank you so much - we're thrilled that you enjoyed your visit, and we look forward to seeing you again soon! Cheers, Gitanjali

10/10 優異

Cynthia

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was super comfortable and clean, all the staff we interacted with was super kind and helpful. We will definitely stay here again.
於 2024 年 1 月住了 2 晚
Gitanjali 於 2024年1月30日的回應
Thank you so much for your review! We're thrilled that you enjoyed your stay, and we look forward to your next visit. Cheers! Gitanjali

8/10 不錯

Rodrigo

多人同遊
讚好:職員與服務
於 2024 年 1 月住了 2 晚
Gitanjali 於 2024年1月29日的回應
Thank you so much for your feedback! We hope that you had a wonderful time in SF, and we look forward to welcoming you back again soon. Cheers! Gitanjali

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good but not great
Good bed, good tv but to charge these exorbitant rates for a drink in the fridge is ridiculous and the shower head didn’t work and there was a nice long hair on the shower floor.
於 2024 年 1 月住了 3 晚
Gitanjali 於 2024年1月28日的回應
Thank you very much for your feedback - we're very sorry for the issues you experienced with your recent visit, and we'd love the opportunity to make your next stay a much better experience.

10/10 優異

Amanda

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location. Fun, boutique hotel. Love the downstairs lobby area. And they have a unique list of amenities you can enjoy in your room. I wish my trip was longer for me to enjoy having access to a typewriter and record player! Would stay here again!
於 2024 年 1 月住了 1 晚
Gitanjali 於 2024年1月29日的回應
Thank you so much for your wonderful review! We're thrilled that you enjoyed your visit, and we look forward to welcoming you back again soon so you can enjoy the amenities. Cheers! Gitanjali

8/10 不錯

marco

商務旅客
讚好:職員與服務和住宿狀況
The edgy look
於 2024 年 1 月住了 4 晚
Gitanjali 於 2024年1月29日的回應
Thank you so much - we're glad you enjoyed the edgy look of our hotel, and we look forward to seeing you again soon! Cheers, Gitanjali

10/10 優異

Annika

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was our second stay a Hotel Emblem and once again, it was wonderful with a warm and excellent staff. We love the bonus amenities that, along with the art and vibey hotel playlists, add to the experience of this ecclectic hotel. We'll be sure to come back next time we're in the city.
於 2024 年 1 月住了 2 晚
Gitanjali 於 2024年1月29日的回應
Thank you so much for your wonderful review! We're thrilled that you enjoyed your second visit to our hotel, and we look forward to being your home in SF in the future. Cheers! Gitanjali

10/10 優異

Bryce

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Gitanjali 於 2024年1月29日的回應
Thank you so much! We're so happy that you enjoyed your stay, and we look forward to welcoming you back again soon. Cheers! Gitanjali

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay!
Awesome hotel in the heart of San Francisco. Super friendly people, easy check in (although they do charge for early check in), great bar at night. Rooms are updated for an old building. Everything was clean and the hotel has a fun, quirky vibe. Will definitely stay again.
於 2024 年 1 月住了 2 晚
Gitanjali 於 2024年1月21日的回應
Thank you so much for your wonderful review! We're so happy that you enjoyed the hotel, and we look forward to welcoming you back again soon. Cheers! Gitanjali