住宿地面

三藩市西風酒店的評價

4 out of 5
三藩市西風酒店
250 Beach Street, San Francisco, CA

評價

8.6

優異

10 分評分,優異;1516 則評價中有 888 則" "
8 分評分,不錯;1516 則評價中有 351 則" "
6 分評分,一般;1516 則評價中有 151 則" "
4 分評分,欠佳;1516 則評價中有 75 則" "
2 分評分,很差;1516 則評價中有 51 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Shasha

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
停车场出来的电梯是锁着的,要check in 以后有酒店卡才能开,只有楼梯可以走进酒店。酒店里面有娱乐设施,大人小孩都可以玩。
於 2023 年 4 月住了 2 晚
Kyle 於 2023年4月8日的回應
Greetings Shasha,Thank you for your review and I hope you enjoyed your stay with us! It looks like you got to enjoy our game room and courtyard. Have safe travels back home and we hope to see you in San Francisco soon!

10/10 優異

Li

於 2023 年 2 月住了 1 晚
Kyle 於 2023年4月18日的回應
Greetings Li,I am happy to hear that you had a great stay with us! We hope you got to relax in our courtyard and take some great photos in our neighborhood right on the bay. We would love to see you back in California soon!

10/10 優異

Kristen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed the Hotel Zephyr.
於 2024 年 5 月住了 1 晚

10/10 優異

Norman

讚好:整潔度、職員與服務和住宿狀況
Tolles Hotel in perfekter Lage zu Pier39 und Cablecar.
於 2024 年 5 月住了 3 晚
General Manager 於 2024年5月24日的回應
Dear Norman,It was such a pleasure to welcome you to Hotel Zephyr San Francisco! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Thank you for your perfect rating, and we hope you return soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

steve

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
parking was a bit tight
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月23日的回應
Dear Steve,Thank you for your five-star review! We're delighted you enjoyed your stay, and we understand your comments about the tight parking. We look forward to welcoming you back to Hotel Zephyr San Francisco for another great experience in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

6/10 一般

Leopoldina

家人同遊
Proximity to Fisherman’s Ward.
於 2024 年 5 月住了 4 晚
General Manager 於 2024年5月24日的回應
Dear Leopoldina,Thank you for staying with us and taking a moment to let us know about your experience. We are pleased our hotel's ideal location near Fisherman's Wharf worked well for your needs. If you should ever have questions or concerns during your visit, please do not hesitate to reach out to one of our helpful team members. Again, thank you for visiting, and we hope to welcome you back the next time you are in San Francisco for an experience worthy of a perfect rating.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

6/10 一般

Samuel

伴侶同遊
不滿:整潔度、職員與服務和設施服務
The location is okay especially if you have children as there is a lot for them to do on the property. However on arrival I was not given the smores kit until I had an issue with the room I was given and it was given as a sorry and over my stay I heard them give out water bottles but not that they was refill stations but how much they charge for more. I was given a dirty room that had such a bad chemical smell it burned our eyes, then was given a room that also was not properly cleaned. I was given an upgraded room but it wasn't much better than the one I had booked. Overall if you are looking for a tourist spot this would fit you, the unlimited coffee and tea was a plus but be sure you get the amenities as I overheard different replies to travelers over the course of the 4 days I stayed. Very close to the wharf and a good location to branch out to the rest of the city. Definitely a tourist hotel though, and definitely could use some consistency in telling guests what is offered ie the discounts around the property on the Zepher walk if you are a hotel guest
於 2024 年 5 月住了 4 晚
General Manager 於 2024年5月23日的回應
Dear Samuel,Thank you for your detailed feedback. We're glad you found our location convenient. We're concerned about the inconsistencies you experienced, including the room cleanliness and communication regarding amenities and refill stations. Your insights are valuable, and we'll address these issues to improve our guest experience. We hope to provide a more consistent and pleasant stay on your next visit.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 不錯

Rob

家人同遊
讚好:整潔度、職員與服務和住宿狀況
It’s nice and clean. Rooms are small but how much are you actually there. Not really any other amenities but don’t really need much given all there is to do around but a small continental breakfast would be nice. Leaning staff was exceptional and trustworthy. My wife dropped a diamond ear ring. The cleaning lady found it and returned it to us.
於 2024 年 5 月住了 6 晚
General Manager 於 2024年5月22日的回應
Dear Rob,Thank you for sharing your thoughts with us. We are glad that you appreciated our team members as we prioritize customer experience and satisfaction, and your review reaffirms the hard we put in every day. In addition to your satisfaction, we will be sure to share your feedback with our team for improvement purposes. It was a pleasure having you as a guest, and we look forward to welcoming you back. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed the decor. The bed was extremely comfortable. The location made it so easy to experience Pier 39 and use the Big Bus Tours. The concierge was very helpful.
於 2024 年 5 月住了 4 晚
General Manager 於 2024年5月22日的回應
Dear David,Your perfect rating and kind words keep us going strong. Thank you for highlighting our convenient location, attentive service, and all the comfort we provide our guests. We look forward to welcoming you back to Hotel Zephyr San Francisco soon. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 不錯

Gan (Burbank)

商務旅客
讚好:整潔度、職員與服務和住宿狀況
It was pretty good hotel.
於 2024 年 5 月住了 3 晚
General Manager 於 2024年5月22日的回應
Dear Gan, Thank you for your feedback. We're pleased to hear you had a good experience at Hotel Zephyr San Francisco. We look forward to welcoming you back for an even better stay next time.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Fabian

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved it, clean and in a perfect location
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月20日的回應
Dear Fabian,It was such a pleasure to welcome you to Hotel Zephyr San Francisco! We're thrilled our fantastic location suited your needs well, and we appreciate you mentioning our impeccable accommodations. Thank you for your perfect rating, and we hope to welcome you back soon!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 不錯

Carla (compton)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel reservation does not include parking. Parking is $65.00 per night which is pretty expensive. Other than that, the hotel is in a great location and very nice. Coffee was good
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月20日的回應
Dear Carla,Thank you for providing your review of Hotel Zephyr San Francisco. We appreciate you mentioning our great location and delicious coffee. Your feedback regarding parking is appreciated, as we attempt to provide convenience while being competitive. We look forward to you staying with us again in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Cassandra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay! Very clean and so many amenities in the hotel
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月20日的回應
Dear Cassandra,We're thrilled you had a wonderful stay at our hotel. It's fantastic to know that you found our accommodations to be immaculate and appreciated the abundance of amenities available. We look forward to welcoming you back for another enjoyable visit!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Michele

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent customer service
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月16日的回應
Dear Michele,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in the area, please come see us again at Hotel Zephyr San Francisco!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Robbyn

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved how close it is to pier 39, staff was amazing!
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月16日的回應
Dear Robbyn,Our strategic location sets us apart from the competition, and we're so glad you had the opportunity to enjoy San Francisco's many treats. We'll share your compliments with our awesome team, and we hope to see you back soon at Hotel Zephyr San Francisco.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Ines

讚好:整潔度、職員與服務和住宿狀況
Cool spot close to all the attractions
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月14日的回應
Dear Ines,Our location is perfect for those who want to make the most of their time in the area, and we're happy you enjoyed it. Thanks so much for your five-star review! We'd love to provide you with another comfortable and convenient stay at Hotel Zephyr San Francisco, and we look forward to your return.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Allee

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, so much to do in the game rooms! The fire pits are a great touch, and its walking distance to pier 39.
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月14日的回應
Dear Allee,Thank you for taking the time to provide your review of Hotel Zephyr San Francisco. We are thrilled you had a fun-filled stay with us! We're delighted you enjoyed our friendly Z Team, the variety of activities in the game rooms, the cozy fire pits, and the convenient location near Pier 39. It's fantastic that these all helped make your experience one to remember. We look forward to welcoming you back again soon for another terrific time!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Jessenia Gómez

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Es hotel espectacular ,excelente servicio , excelente personal ,muy amables ,muy seguro ,buenas comida ,todo está al 100 10/10
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月13日的回應
Dear Jessenia,Thank you for your fantastic review! We're thrilled to receive a perfect score from you and appreciate your compliments on our service, staff, safety, and food. We look forward to continuing to provide you with a 100% excellent experience at Hotel Zephyr San Francisco on your future visits!

10/10 優異

Marcus

多人同遊
讚好:整潔度、設施服務和住宿狀況
Super Hotel, große Zimmer, sehr gute Lage am Pier 39, deswegen aber etwas laut.
Puku 於 2024年5月10日的回應
Thank you for your 5 star review and thank you for staying with us, we hope you loved your stay. Looking forward to seeing you again.

8/10 不錯

??

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Puku 於 2024年5月11日的回應
Thank you for 4 stars, I hope you enjoyed your stay with us.

8/10 不錯

Manuel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Puku 於 2024年5月10日的回應
Thank you for 4 stars, I hope you enjoyed your stay with us, please give us an opportunity to serve you better next time you are in San Francisco.

8/10 不錯

Brett

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great location on Fisherman's wharf. Good to have gaming area and fireside seating in court yard
於 2024 年 5 月住了 5 晚
General Manager 於 2024年5月10日的回應
Dear Brett,Thank you for your feedback! We're glad you enjoyed our location and appreciated our gaming area and fireside seating in the courtyard. It's great to know these amenities enhanced your stay. It was a pleasure having you here, and we look forward to welcoming you back soon for another enjoyable visit!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Delia (Selma)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
View nice hotel for its proximity to pier 39. No breakfast but can make s’mores on firepit at night. Clean and comfortable rooms. It was pretty quiet when we stayed. Really enjoyed it would stay again.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年5月8日的回應
Dear Delia,Thank you for taking the time to provide your review of Hotel Zephyr San Francisco. It sounds like the location near Pier 39 was perfect for exploring, and we are glad you found the rooms clean, comfortable, and peaceful. We look forward to you staying with us again soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 不錯

Fernando

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing themed rooms, ultra clean, wonderful staff and the recreation area is great with many games; the only issue I find here, is that you have to pay for parking on top of what you already paid for.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月8日的回應
Dear Fernando,Thank you for your glowing review. We're happy to hear you enjoyed our accommodations, standards of cleanliness, team, and amenities. And while our parking fees are competitive for our area, we're grateful for your comments. It would be our sincere pleasure to welcome you back soon!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 不錯

Ashraf

家人同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Amazing Location, but the service is not that good, the room has no microwave, and no trash bags, the bathroom door was not working easily, and drainage is very slow. and during the daytime music is very loud and you can not open the balcony door.
於 2024 年 5 月住了 3 晚
General Manager 於 2024年5月8日的回應
Dear Ashraf,We're sorry to hear about the issues you encountered during your stay. Your comfort and satisfaction are important to us, and it's disappointing to hear that we fell short of your expectations. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 不錯

T

Not as nice as I was hoping for but still fun place
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月7日的回應
Dear T,Thank you so much for the review. We are so glad you had fun, and we encourage you to reach out to us to let us know if there's anything we can do to add that extra start to your next visit. We hope to see you again soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 不錯

PEDRO

讚好:職員與服務和住宿狀況
Lo mejor que tiene es su ubicación.
於 2024 年 4 月住了 5 晚
General Manager 於 2024年5月7日的回應
Dear Pedro,Thank you so much for your review. Our property is located right on Fisherman's Wharf, offering unbeatable ocean views and a diverse scattering of dining, shopping, and attraction options all around us. We're so glad you enjoyed our location, and we hope to welcome you back soon to Hotel Zephyr San Francisco.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 不錯

Juan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and hotel is very unique All was great except the hard oversized pillow were hard to sleep with
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月7日的回應
Dear Juan,Thank you for your review, from all of us at Hotel Zephyr San Francisco. We are thrilled to hear you enjoyed our ideal location during your trip, though we regret to hear you did not enjoy our pillows. We hope we will see you again in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

DUC

讚好:整潔度、職員與服務和住宿狀況
The game was awesome for the kids
於 2024 年 3 月住了 3 晚
General Manager 於 2024年5月7日的回應
Dear DUC,Thank you for choosing Hotel Zephyr San Francisco! We're glad your kids enjoyed the game area, and we look forward to your next visit.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Mathieu

於 2024 年 4 月住了 4 晚

10/10 優異

Yoanna

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Puku 於 2024年5月10日的回應
Thank you for five stars, I hope you loved your stay with us.

10/10 優異

Estrella

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Las instalaciones y el servicio muy bueno, lo único que se me hizo exagerado fue el cobro del estacionamiento! Pero en general me encantó, las camas cómodas y las habitaciones Grandes!!
於 2024 年 4 月住了 3 晚
General Manager 於 2024年5月7日的回應
Dear Estrella,Thank you for your feedback! We're pleased to hear that you loved our comfortable beds and spacious rooms. We also appreciate your thoughts on the parking and will take them into consideration as we continuously seek to improve our guest experience. Our team is looking forward to welcoming you back for another five-star stay!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Christina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Definitely recommend this Hotel, next door to ihop, apple b’s is around the corner, arcade, museum, great location
於 2024 年 3 月住了 1 晚
General Manager 於 2024年5月7日的回應
Dear Christina,We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our fabulous location helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Lila

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a bay view room which was great but half way through our stay there was no power in a large portion of the hotel we had to walk through to get to our room and no one explained to us why
於 2024 年 4 月住了 3 晚
General Manager 於 2024年5月4日的回應
Dear Lila,Thank you for taking the time to share your experience. We're glad you enjoyed the beautiful views, and we appreciate your patience with the power outage. This was outside our control and was restored as soon as possible. If your travels bring you back to the area, please come see us again.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Darryl (PORTERVILLE)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Clean and very secorw.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月4日的回應
Dear Darryl,Thank you for taking the time to provide your kind review of Hotel Zephyr San Francisco. We are delighted to know you loved our beautiful location and clean facility, all while providing a safe environment to enjoy it in. It would be an honor to host you again in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Bernard

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Puku 於 2024年5月10日的回應
Thank you for five stars, I hope you loved your stay with us.

8/10 不錯

Lisa

家人同遊
讚好:職員與服務和住宿狀況
There were two dogs in the 2nd floor room next to the elevator. They barked and growled
於 2024 年 4 月住了 3 晚
General Manager 於 2024年5月2日的回應
Dear Lisa,We're grateful to have hosted you at Hotel Zephyr San Francisco. While we welcome furry family members, we are focused on creating a peaceful environment for all. Please reach out to our front desk with any noise concerns so we can address issues during your stay. We hope you had a pleasant experience with us in San Francisco otherwise. Our team would be honored to see you again. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Kay

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay no problems at all a very clean spacious room in walking distance to most places at fisherman’s wharf.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年5月2日的回應
Dear Kay,We're thrilled to hear you had a great stay with us! It's wonderful that you found your room clean and spacious, and our location convenient for exploring Fisherman's Wharf. Thank you for choosing our hotel, and we can't wait to welcome you back for another fantastic experience.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 不錯

Sara

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月2日的回應
Dear Sara,We're thrilled to hear you had an enjoyable stay with us! Thank you for choosing our hotel, and we look forward to welcoming you back for another great experience in the future. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Ellia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Die Lage des Hotels sowie das Personal ist super.
於 2024 年 4 月住了 4 晚
General Manager 於 2024年5月4日的回應
Dear Ellia,Thank you so much for taking the time to share your thoughts on your recent visit. We're thrilled our hospitable team left a memorable impression on you, and we hope you took full advantage of our fantastic location and the convenience it affords our guests. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Georgina

讚好:整潔度、職員與服務和住宿狀況
Everything good really good
於 2024 年 4 月住了 2 晚
General Manager 於 2024年5月2日的回應
Dear Georgina,Thank you for sharing your comments with us. We are happy to hear that everything was great for your stay. It was a pleasure hosting you, and we hope to see you again soon! Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

alfonso

於 2024 年 4 月住了 2 晚
Puku 於 2024年5月18日的回應
Thank you so much for 5 stars, I hope you enjoyed your stay with us. Please remember us at your next visit.

6/10 一般

karen

於 2024 年 4 月住了 3 晚
Puku 於 2024年5月18日的回應
Thank you so much for 3 stars, I hope you enjoyed your stay with us. Please remember us at your next visit.

4/10 欠佳

Maria

家人同遊, 親子同遊
不滿:整潔度、設施服務和住宿狀況
we had a mouse/rat in our conjoint room. we were moved to other rooms.not anything great just same basic room. weren't compted for anything.
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月29日的回應
Dear Maria,Thank you for your review. We sincerely regret to learn of your recent experience and understand your disappointment. Although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. Please know this is not a common instance for our hotel, and we hope you will not allow this isolated incident to prevent you from giving us another chance to deliver a seamless stay worthy of a perfect rating. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 不錯

Lisa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved that my balcony had a view of the bay! Close to Pier 39, shopping and dinning.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月26日的回應
Dear Lisa,We are so happy to know that you enjoyed everything about your time with us, including our amazing location and wonderful views. Thank you so much for the high rating, and we hope to see you again soon. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

6/10 一般

Glenn

商務旅客
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Staff was very nice and hotel was clean. But room reeked of cigarettes baked into the whole room and no windows are able to open. Was too tired to deal with changing rooms but wish I had.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月29日的回應
Dear Glenn,We appreciate your feedback regarding your recent stay. While we're glad to hear that you found our team pleasant and our hotel clean, we're disappointed to learn about the issue with the odor in your room. Rest assured, we will promptly address this to ensure a more pleasant experience for our future guests. We hope to have the opportunity to welcome you back for the exceptional stay you deserve.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Jennifer

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved our stay at Hotel Zephyr. It’s eclectic and has a wonderful San Francisco vibe. Very clean and so close to fun things to do (walkable). Balcony views are awesome.
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月25日的回應
Dear Jennifer,Thank you for your fantastic review! We're delighted that you enjoyed the eclectic charm and San Francisco vibe of Hotel Zephyr. We look forward to welcoming you back for another enjoyable stay!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

vidyadhar

家人同遊
讚好:整潔度、職員與服務和設施服務
Staff super helpful and friendly.......game room was great!!!!
於 2024 年 4 月住了 5 晚
General Manager 於 2024年4月25日的回應
Dear Vidyadhar,Thank you for sharing your experience with us! We're delighted that our team provided such warm and thoughtful service. It's also fantastic to know that our game room was a highlight of your stay. We look forward to welcoming you back for another enjoyable visit!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

6/10 一般

Susie

家人同遊
讚好:整潔度
不滿:設施服務和住宿狀況
Good location
於 2024 年 4 月住了 5 晚
General Manager 於 2024年4月26日的回應
Dear Susie,Thank you for sharing your thoughts on your recent stay. We're delighted that our location contributed positively to your stay. Please feel free to reach out to us and let us know how we could've made your stay an exceptional one. It was a pleasure to have you here, and we look forward to welcoming you back for a truly fantastic stay.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 優異

Matthew

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable, clean, great outdoor space..
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月25日的回應
Dear Matthew, Thank you for your positive feedback! We're delighted to hear that you found your stay comfortable and our outdoor space great. We're thrilled that we could provide you with a clean and enjoyable experience and if there's anything else we can do to enhance your stay further, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic visit.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco