The room was cute and very clean. There were enough bathrooms down the hall, with large, clean walk-in showers. There were hangers in the closet, a hair dryer, and an ironing board with iron. However, the place was also very odd. There was not a single cup or mug in the room, and no sign of the promised coffeemaker. The photos show a breakfast buffet, but there is no breakfast, no coffee, no tea, nothing. And, to top it off, there was no heat. The in-room ancient steam radiator was cold to the touch on both of my visits to this hotel. It was 60 degrees outside, so not terrible, but I was chilly in the room. Civic Center is a difficult neighborhood. There are a lot of unhoused people living rough on the street, right next to expensive high rise luxury apartments and condos. If you are alert and comfortable in an urban environment, it's fine, but some people will feel unsafe.