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聖胡安希爾頓歡朋套房酒店的評價

3 out of 5
聖胡安希爾頓歡朋套房酒店
6530 Isla Verde Avenue, Carolina

評價

9.2

卓越

10 分評分，優異；1296 則評價中有 918 則" "
8 分評分，不錯；1296 則評價中有 251 則" "
6 分評分，一般；1296 則評價中有 63 則" "
4 分評分，欠佳；1296 則評價中有 34 則" "
2 分評分，很差；1296 則評價中有 30 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Yun Hsiung

Value for money is good.
於 2024 年 4 月住了 5 晚

10/10 優異

Dana

Amazing staff
於 2024 年 5 月住了 3 晚

6/10 一般

KEMPER

家人同遊, 多人同遊
讚好：整潔度
Ok, it was a Hamptons Inn, so it was supposed to be nice, especially for that price. But, where was my balcony?! I was supposed to have a balcony and nope, just a dang window! I could have paid the same price, other hotel and had a balcony! Very disappointed! Also, room was good, check in good, but breakfast, blah. Not great, not bad but 4 mornings in a row, same exact stuff and none of it was Hampton Inns level. And this is the first meal of the day, the one that is supposed to get me excited about greeting the day. And it was on 2 weekdays, 2 weekend days, so it can't be blamed on weekend or weekday menus. I'd expect this in another, lower priced hotel, but not a Hampton's Inn. All in all, if I went back to SJ, I'd probably look for another hotel just for these issues. If I'm going to pay that price for a hotel, I'd expect a decent view and a balcony, plus the "free" breakfast should overwhelming, this was underwhelming at most.
於 2024 年 5 月住了 4 晚

10/10 優異

Madelyn (Bronx)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were attentive, helpful and friendly! The breakfast was good; strong coffee. Only complaint are the pillows - very lumpy.
於 2024 年 5 月住了 7 晚

10/10 優異

April

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed here for proximity to the airport before flying out, but it would be good for other reasons as well. It’s also close to the beach and casinos.They have a great pool bar with good food and drinks and awesome staff. They even have a free happy hour by the pool in the evenings and included breakfast. Rooms and showers are nice and comfortable. A pleasant place to stay.
於 2024 年 5 月住了 1 晚

10/10 優異

LaTasha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly and helpful staff. Provided info and maps for area. Very clean.
於 2024 年 5 月住了 3 晚

4/10 欠佳

TAMIKA

伴侶同遊
不滿：職員與服務
The property itself is really nice but the housekeeping supervisor is a liar and unprofessional!
於 2024 年 5 月住了 3 晚

10/10 優異

Marshelle

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Room was clean, staff attends to needs quickly, conveniently located close to everything! Offers a full breakfast menu and also free drinks daily for happy hour
於 2024 年 5 月住了 2 晚

10/10 優異

Alyssa Lynnai

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was very nice that there was complimentary breakfast every morning since we had excursions planned everyday we didn’t have to worry about making plans to go eat somewhere beforehand. Also the happy hour from 5-7pm by the pool was so nice too we enjoyed cocktails before we went out for dinner. Beds were comfortable and not too much noise even though we were on the first floor.
於 2024 年 5 月住了 4 晚

10/10 優異

Brittany

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I loved the staff and the hotel is walking distance to a lot of attractions
於 2024 年 2 月住了 2 晚

10/10 優異

Jeffrey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have stayed at this property the last two years.It is clean ,convenient, the employees are great. The breakfast and free happy hour are really nice. We e
於 2024 年 5 月住了 5 晚

10/10 優異

Marco

讚好：整潔度、職員與服務和住宿狀況
Outstanding manager!
於 2024 年 5 月住了 2 晚

10/10 優異

Dulce

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The beach is just a6 minute walk away from the hotel and with the beach access guests were provided with towels and umbrella.
於 2024 年 5 月住了 2 晚

10/10 優異

Aszur

家人同遊
讚好：設施服務
First time in PR and stayed here. The staff was so pleasant and the hotel was clean. Loved the swim up bar and grill along with the complimentary happy hour. Will definitely come back
於 2024 年 5 月住了 4 晚

10/10 優異

Melissa

讚好：整潔度、職員與服務和住宿狀況
Loved it
於 2024 年 5 月住了 7 晚

10/10 優異

MELISSA

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely place to stay. Great breakfast variety. With a free snack and drink in the evening. Lovely pool area. Food outside was spectacular! Great customer service.
於 2024 年 4 月住了 8 晚

10/10 優異

Danielle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly and shared alot of info were to go to have a good time...
於 2024 年 5 月住了 3 晚

10/10 優異

Brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Reliable. Reliable. What you would expect if you have stayed at a Hampton Inn before. Great service, well maintained property, clean, good bed, and the typical Hampton breakfast that is great for kids; waffle, cereal, fruit, etc.
於 2024 年 5 月住了 1 晚

10/10 優異

Khalia

伴侶同遊
Loved the friendly staff service. Drinks and snacks provided from 5-7 was a great way to taste new drinks(alcohol) and snacks
於 2024 年 5 月住了 4 晚
Mae 於 2024年5月10日的回應
Thank you for your response! Comments will be shared with the staff.

10/10 優異

Gloria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and clean room. Close to restaurants and beach. Would stay here again.
於 2024 年 4 月住了 1 晚
Mae 於 2024年5月10日的回應
Thank you!!! Your comments will be shared with the staff.

10/10 優異

David

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Happy hour
於 2024 年 5 月住了 5 晚
Mae 於 2024年5月10日的回應
Thank you!

10/10 優異

corey (Arlington)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Had to get last minute for a cancelled flight. Ended up 3 nights. So glad this happened. Very nice hotel not far from the airport. Super friendly and helpful staff. Nice pool and pool area restaurant. Near a spectacular beach in SJ. Convenient to restaurants and other amenities.
於 2024 年 1 月住了 1 晚
Mae 於 2024年5月10日的回應
Thank you for your feedback! Comments will be shared with staff.

10/10 優異

katelyn

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was clean and the rooms were spacious! Everybody was friendly. We will definitely be staying here again.
於 2024 年 5 月住了 2 晚
Mae 於 2024年5月10日的回應
Thank you for your comments!

10/10 優異

Yari Nelsi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy accesible y cómodo.
於 2024 年 5 月住了 2 晚
Mae 於 2024年5月6日的回應
Gracias por comentarios!

10/10 優異

Zane

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very green and you can hear all the creatures in the plants at night.
於 2024 年 5 月住了 2 晚
Mae 於 2024年5月6日的回應
Thank you for your response!

2/10 很差

Autumn

親子同遊
不滿：設施服務
Beds were horrible .
於 2024 年 4 月住了 6 晚
Mae 於 2024年5月6日的回應
Thank you for your response, we are very sorry you did not have a positive experience. We did undergo mattress replacements in Oct. 2023 and have Serta Mattresses. We hope you decide to give us another opportunity.Regards.

10/10 優異

Melissa (New York)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel staff was very friendly and helpful. There were many delicious options for breakfast. The hotel was clean as well as the rooms. They also have a 24 hour store on site. I loved the complimentary two hours of drinks and snacks. Places to eat, shop and the beach are within walking distance. They also have a pool side bar/restaurant on site. We do not drive so it was easy to get a taxi as the hotel had taxi drivers on hand. My family and I had a wonderful stay!
於 2024 年 4 月住了 6 晚
Mae 於 2024年5月6日的回應
Thank you for your response! Your comments will be shared with the staff.

10/10 優異

german (Orlando)

讚好：整潔度、職員與服務和住宿狀況
Great hotel
於 2024 年 2 月住了 4 晚
Mae 於 2024年5月6日的回應
Thank you for your comments!

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
clean and great staff
於 2024 年 3 月住了 3 晚
Mae 於 2024年5月6日的回應
Thank you for your comments!

10/10 優異

Jenilee M

讚好：整潔度、職員與服務和住宿狀況
My entire stay was beyond comfortable and the hospitality was great . Breakfast had so many options and was delicious. The pool was clean and I will definitely bring my family back to stay at this hotel
於 2024 年 4 月住了 6 晚
Mae 於 2024年5月6日的回應
Your positive feedback will be shared with our staff.Thank you!!!!

8/10 不錯

Felicia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice property, staff is very friendly. Enjoyed the pool bar (food is very yummy) when not hanging out at the beach, which is like a 5 mins walk. There is person partnered w/ the hotel that'd provide chairs and umbrellas on the beach (if you have a hotel wristband). The daily (2 hrs) happy hour was another plus along with the morning breakfasts that's available until 10a daily.
於 2024 年 4 月住了 3 晚
Mae 於 2024年5月6日的回應
It's nice to know when our guests have a good time. Your comments will be shared with the staff!

10/10 優異

Gina

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the place and staff was very mannerly and engaging. I wish the beds had been made daily or at least every other day. After 1st day, I made them automatically. Otherwise all was pretty nice. Definitely merits return visits.
於 2024 年 4 月住了 6 晚
Mae 於 2024年5月1日的回應
Thank you for your response, we look forward to seeing you again!

8/10 不錯

Reema

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is in a good area, near to the highway and airport. The breakfast was decent, different egg options, breads, waffles. I didn't like the muffins that were offered. The coffee was strong.
於 2024 年 4 月住了 3 晚
Mae 於 2024年5月1日的回應
Thank you for your response, we will share your feedback with our Breakfast personnel!

4/10 欠佳

Gustavo Adiel (Orlando)

讚好：住宿狀況
不滿：職員與服務
Lobby personnel are not that cordial and welcoming, I’m A diamond member of Hiltons, this location is not that good, not coming back ever.
於 2024 年 4 月住了 3 晚
Mae 於 2024年5月1日的回應
Thank you for your feedback, I am sorry you did not have a welcome stay. Your comments have been shared with management and service training is always ongoing. Please give us another opportunity to show our HAMPTONALITY!

8/10 不錯

Grazyna

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Need more restaurants
於 2024 年 4 月住了 5 晚
Mae 於 2024年5月1日的回應
Thank you for your response, we look forward to seeing you again!

8/10 不錯

Ivon

於 2024 年 4 月住了 3 晚

10/10 優異

Michele

伴侶同遊
Very friendly staff!’
於 2024 年 4 月住了 4 晚
Mae 於 2024年5月1日的回應
Thank you for your response, we look forward to seeing you again!

10/10 優異

Patricia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beach & Pool access were terrific.
於 2024 年 2 月住了 3 晚
Mae 於 2024年5月1日的回應
Thank you for your response, we look forward to seeing you again!

10/10 優異

Javier

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Mae 於 2024年5月1日的回應
Thank you for your response!

10/10 優異

Melissa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My mom and I stayed here last minute because of a cancelled flight. I didn’t know what to expect, but it was really nice. Our room was big and comfortable. Loved the pool bar. The only negative thing I would mention was all the bird poop on the chairs outside by the pool.
於 2024 年 3 月住了 1 晚
Mae 於 2024年5月1日的回應
Thank you for your response, we look forward to seeing you again!

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Excellent
於 2024 年 4 月住了 4 晚
Mae 於 2024年5月1日的回應
Thank you for your response, we look forward to seeing you again!

8/10 不錯

John

讚好：整潔度、職員與服務、設施服務和住宿狀況
The area is surrounded by great places to eat. Easy 15 minute walk to great Isla Verde beach. Free breakfast was good but not great. Happy Hour was good but the snacks were a joke. Concierge is across the street too. Front desk staff is weak regarding their knowledge of the area. The $50.00 resort fee is way too high for a free beach chair.
於 2024 年 4 月住了 5 晚
Mae 於 2024年5月2日的回應
Thank you for your response. Your feedback will be shared with Management!

10/10 優異

Angie Rose

讚好：整潔度、職員與服務和住宿狀況
Enjoyed our stay
於 2024 年 4 月住了 6 晚
Mae 於 2024年5月1日的回應
Thank you for your response, we look forward to seeing you again!

10/10 優異

Jessie M

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Mae 於 2024年5月1日的回應
Thank you for your response!

10/10 優異

Emilio (Reston)

讚好：整潔度、職員與服務和住宿狀況
Excellent.
於 2024 年 4 月住了 1 晚
Mae 於 2024年5月1日的回應
Thank you for your response, we look forward to seeing you again!

10/10 優異

Jameece

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Mae 於 2024年5月1日的回應
Thank you for your response!

10/10 優異

Xavier

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved everything from them. They were life savers after the fiasco we went thru with an Airbnb apartment the same day in the afternoon. They welcomed us very nicely, assisted us with our check in patiently (we had our 8 month old daughter) and provided us with all the amenities needed for our stay (even a crib for our little). They had good breakfast selection and a nice happy hr everyday. Overall, a great experience.
於 2024 年 4 月住了 4 晚
Mae 於 2024年5月1日的回應
Thank you for your response, we look forward to seeing you again! We strive to make all our guests feel at home!

10/10 優異

Jocelyn

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
Mae 於 2024年5月1日的回應
Thank you for your response!

10/10 優異

iliana

讚好：整潔度、職員與服務和住宿狀況
My husband and I recently stayed at the Hampton Inn and really enjoyed our stay. The breakfast was enjoyable. Daily cocktail hour from 5-7 was great. Beach was a 5 minute walk. They provided towels at the hotel and the chairs and umbrellas were waiting for you at the beach... which was gorgeous.
於 2024 年 4 月住了 7 晚
Mae 於 2024年5月2日的回應
Thank You!

10/10 優異

Anita

家人同遊
讚好：整潔度和設施服務
This hotel its excellent breakfast in the morning happy hour from 5-7. The man from the front desk his the best. All staff are good
於 2024 年 4 月住了 5 晚
Mae 於 2024年5月2日的回應
Thank You!!!