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Hotel El Convento

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Luxury
VIP Access
4.5 star property
9.0

Wonderful

Colonial elegance in Old San Juan

Charming colonial architecture and high ceilings transport you to a bygone era in the heart of Old San Juan. Savour delicious cuisine at the hotel's restaurants and unwind in clean, pleasant rooms with comfortable beds.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is HK$1,904
HK$2,491 total
includes taxes & fees
8 Jun - 9 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 35.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel El Convento have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel El Convento?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel El Convento on 8 Jun 2026 start from HK$1,904, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel El Convento pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Convento?

Hotel El Convento doesn't offer parking.

What time is check-in at Hotel El Convento?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Hotel El Convento?

Checkout is at noon.

Where is Hotel El Convento located?

Located in Old San Juan, this luxury hotel is steps away from Catedral Basilica Menor de San Juan Bautista and San Juan Gate. Port of San Juan and Castillo San Felipe del Morro are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 715 out of 1001 reviews
Rating 8 - Good. 161 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Convento is a wonderful boutique hotel filled with old world charm. The staff is friendly and accommodating. It’s a great spot to stay if you want to explore historic San Juan.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Maya

Staff was helpful, place beautiful
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Old San Juan. It is in the middle of everything, and is beautiful and comfortable in every way. We especially loved having coffee each morning outside on the terrace over-looking the park.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Michael James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and beautiful oasis in the center of San Juan. First class experience!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel. Service a little slow in the restaurant, but food quality was great. Room was clean and very comfortable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location across from the Cathedral. A beautiful historic hotel.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay right in old town nice views of the city and bay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Victor Gutierrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is walking distance to everything. Very nice staff, room is very clean and the AC keeps the room cold.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and the property was incredible. Amazing historical building with great views and a perfect location. Perks like the wine and cheese hour were so nice and I wish I had a longer stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only here for one night. It was a lovely stay. Friendly staff, easy check in, room with comfortable bed, clean and included a bottle of wine. Lovely courtyard. Room was quiet and cool. Wine and cheese reception was a nice touch. While my husband was resting in the room I sat outside and read and drank wine-plenty of outdoor shaded seating.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place in the middle of Old San Juan . Excellent location. The building and rooms are beautiful . Well maintained keeping the beautiful architecture and original old structures .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Miguel

Liked: Amenities
Excellent place and location
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Michael

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful hotel. Comfortable bed. Bathroom could have been cleaner.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lisbeth

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is gorgeous, excellent location with walking distant to old San Juan main attractions. Staff was excellent. Highly recommended!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, friendly, and helpful from check in to check out. The building is beautiful and the rooms are clean but the biggest standout was the exceptional staff!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and attentive staff. Great room with a view of the bay. Great location in Old San Juan.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Teri

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, gorgeous property, wonderful amenities, great location. Breakfast was delicious and our room was well appointed and spotless! Highly recommend the Hotel El Convento. We’ll be back!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
We had a mixed experience. However, the staff went above and beyond to try to make everything right.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and very nice room with a great location in old San Juan.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very professional and helpful. The hotel is strategically located.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Emily Woodrum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in this historic site. Beautiful property, great location to restaurants, shopping, and El Moro. It can be difficult to find parking if arriving later in the day, some of the parking decks nearby were full when we checked.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mayra

Liked: Cleanliness, property conditions & facilities
The room was very clean staff was very friendly enjoyed my stay and will go back again 😊
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

JIM

Liked: Cleanliness, staff & service, amenities
Wonderful Hotel and service
Stayed 1 night in Oct 2025