Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 優異
Adriana
2024年4月27日
讚好:整潔度、職員與服務和住宿狀況
Hotel is fine
Adriana
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月28日的回應
Hi Adriana,Thank you for taking the time to share your wonderful rating and review. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 優異
Patricia Galvan or Gabriela
伴侶同遊
2024年4月22日
Nice staff and quiet around and the room was clean
Patricia Galvan or Gabriela
於 2024 年 4 月住了 2 晚
Sophia CSR 於 2024年4月22日的回應
Hi Patricia,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.
8/10 不錯
Jaime
2024年4月22日
讚好:整潔度、職員與服務和住宿狀況
Jaime
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月23日的回應
Hi Jaime,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
8/10 不錯
Darren
2024年4月20日
讚好:整潔度、職員與服務和住宿狀況
Darren
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月22日的回應
Hi Darren,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
4/10 欠佳
Lucy
家人同遊, 寵物同遊
2024年4月17日
不滿:整潔度
Smelled of urine
Lucy
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月18日的回應
Hi Lucy,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
8/10 不錯
Deisi
2024年4月14日
Deisi
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年5月5日的回應
Hi Deisi,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
8/10 不錯
Mario
2024年4月13日
Mario
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年5月3日的回應
Hi Mario,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 優異
John
2024年4月13日
讚好:整潔度、職員與服務和住宿狀況
John
於 2024 年 4 月住了 3 晚
Sophia CSR 於 2024年4月14日的回應
Hi John,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.
10/10 優異
Robert
2024年4月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy on and off 101. And plenty of parking.
Robert
於 2024 年 4 月住了 2 晚
Sophia CSR 於 2024年4月6日的回應
Hi Robert,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 優異
Jeffery
2024年4月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place would come again if I was in town
Jeffery
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月4日的回應
Hi Jeffery,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!
8/10 不錯
Joe
2024年3月24日
讚好:整潔度、職員與服務和住宿狀況
Good water pressure, plenty of hot water!
Joe
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月26日的回應
Hi Joe,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 4-star review! We hope to hear more from you on your next visit.
6/10 一般
Kelly
家人同遊
2024年3月18日
讚好:職員與服務和住宿狀況
不滿:整潔度和設施服務
Staff was very courteous and helpful. Rooms were small, but the beds were comfortable. Bathroom needed some more cleaning, there was hair all over the place. Road noise was nonstop, but not unexpected
Kelly
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月18日的回應
Hi Kelly,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. And we will surely forward your valuable feedback to our team for improvements. We look forward to sharing another exceptional experience when your adventures bring you back our way.
10/10 優異
Richard
伴侶同遊, 商務旅客
2024年3月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Came for the Gamma Zeta Alpha Inc Conf at SLO and it a affordable place to stay at for the weekend.
Richard
於 2024 年 3 月住了 2 晚
Sophia CSR 於 2024年3月4日的回應
Hi Richard,We're glad to hear that you found our hotel to be an affordable option for your stay during the Gamma Zeta Alpha Inc Conference at SLO. Thank you for choosing to stay with us, and we hope you had a great weekend. We look forward to welcoming you back in the future!
8/10 不錯
Maria
2024年2月11日
讚好:整潔度、職員與服務和住宿狀況
Friendly staff and quite.. be back again.
Maria
於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年2月11日的回應
Hi Maria,Thrilled to hear that you enjoyed your stay with us and that our friendly staff and peaceful environment made for a pleasant experience. We appreciate your kind words and look forward to welcoming you back again in the future!
8/10 不錯
Ronald
2024年1月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ronald
於 2024 年 1 月住了 4 晚
Sophia CSR 於 2024年1月17日的回應
Hi Ronald,Thank you for awarding us a 4-star rating. We're delighted to learn that you had a positive experience with our service. If there are any particular areas you believe we could refine to earn that fifth star, please feel free to share. We're constantly seeking ways to elevate our services and ensure our guests have the best possible experience. We look forward to the chance to serve you again in the future.
10/10 優異
真實旅客
家人同遊
2024年1月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
excellent employees, very nice and helpful
真實旅客
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月16日的回應
Dear Guest,We're thrilled to hear you had an excellent experience with our employees! Thank you for your kind words about their friendliness and helpfulness. We strive to provide top-notch service, and we look forward to serving you again in the future.
8/10 不錯
Thomas (Tutzing)
商務旅客
2024年1月13日
Thomas
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月13日的回應
Hi Thomas,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.
8/10 不錯
Sonjia
家人同遊
2023年12月16日
讚好:職員與服務、設施服務和住宿狀況
Easy access. Maybe not a lot if frills, I just needed a good night rest. Perfect
Sonjia
於 2023 年 12 月住了 1 晚
Sophia CSR 於 2023年12月17日的回應
Hi Sonjia,It is good to hear that our hotel's easy access and focus on providing a good night's rest met your needs perfectly. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another restful experience in the future.
10/10 優異
Eimear
2023年12月9日
讚好:整潔度、職員與服務和住宿狀況
5 stars for the amazing guy on reception. From the moment he checked us in he was super friendly and so helpful in answering all our questions. There was a man acting sketchy in the car park
Eimear
於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年12月10日的回應
Hi Eimear,Thank you for the stellar review! We're thrilled to hear that our receptionist provided excellent service and made your stay enjoyable. We appreciate your kind words about his friendliness and helpfulness. Your safety and comfort are our top priorities, and we'll address the situation with the car park promptly. We hope to welcome you back for another fantastic stay in the future!
8/10 不錯
Ryan
寵物同遊, 多人同遊
2023年12月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff very friendly and inviting.
Ryan
於 2023 年 12 月住了 1 晚
Sophia CSR 於 2023年12月6日的回應
Hi Ryan,Delighted to hear that you had a positive experience with our staff and felt welcomed during your stay. Providing friendly and inviting service is a priority for us, and we appreciate your acknowledgement. We look forward to the opportunity to host you again.
10/10 優異
Daniel
2023年12月2日
Daniel
於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年12月22日的回應
Hi Daniel,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.
10/10 優異
Emmanuel
2023年11月6日
Emmanuel
於 2023 年 11 月住了 2 晚
Sophia CSR 於 2023年11月28日的回應
Hi Emmanuel,It brings us immense joy to learn about your delightful experience. We genuinely value your recent stay and the outstanding 5-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.
10/10 優異
Michele
2023年11月4日
Michele
於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年11月26日的回應
Hi Michele,Knowing that you had a wonderful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 5-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.
4/10 欠佳
Edwin
2023年11月2日
不滿:整潔度、職員與服務和住宿狀況
Edwin
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年11月4日的回應
Hi Edwin,We're eager to understand the challenges you faced during your visit as you've rated us 2. Our goal is to provide a superior experience, and we regret that we fell short in your case. Your candid feedback, whether positive or negative, is invaluable for our improvement. We're looking forward to the opportunity to serve you in the future better.
2/10 很差
真實旅客
商務旅客
2023年10月31日
不滿:職員與服務和客房舒適度
management is rude, very nosy and felt like I had no privacy, overall pretty petty and shady. also a place where truckers stay and the location made it feel very unsafe for a yong woman to be alone.
真實旅客
於 2023 年 5 月住了 1 晚
Sophia CSR 於 2023年11月2日的回應
Dear Guest,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.
6/10 一般
Scott
家人同遊
2023年10月29日
讚好:職員與服務
Room smelled like sewer water- the other one like an ashtray
Scott
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年11月2日的回應
Hi Scott,We regret any inconvenience caused. Your feedback is valuable, and we'll address your concerns. We hope to serve you better in the future.
8/10 不錯
Patrick
伴侶同遊
2023年10月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are very courteous
Patrick
於 2023 年 10 月住了 3 晚
Sophia CSR 於 2023年10月25日的回應
Hi Patrick,Delighted to hear that you found our staff to be very courteous. Providing excellent service is a top priority for us, and we appreciate your kind words. We look forward to welcoming you back!
8/10 不錯
richard
2023年10月23日
richard
於 2023 年 10 月住了 2 晚
Sophia CSR 於 2023年10月25日的回應
Hi Richard,Thank you for staying with us. We are glad you had a nice stay and appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.
8/10 不錯
silviana
伴侶同遊
2023年10月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Uncomfortable bed
silviana
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年10月23日的回應
Hi Silviana,I regret to hear about the discomfort you experienced with the bed. Your feedback is important to us. I appreciate your overall rating and hope to have the chance to improve your comfort on your next visit.
10/10 優異
Isabel
2023年10月22日
讚好:整潔度、職員與服務和住宿狀況
Isabel
於 2023 年 10 月住了 2 晚
Sophia CSR 於 2023年10月25日的回應
Hi Isabel,Receiving a flawless 5-star rating from our esteemed guests fills us with gratitude and reinforces our dedication to providing outstanding service. We're delighted that your stay was a positive experience, and we are eagerly anticipating the opportunity to welcome you back on your future travels.
10/10 優異
Genie
商務旅客
2023年10月22日
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
convinient low cost
Genie
於 2023 年 10 月住了 4 晚
Sophia CSR 於 2023年10月23日的回應
Hi Genie,We are glad you found our hotel to be convenient and reasonably priced. We appreciate your feedback and look forward to hosting you again.
8/10 不錯
Linda
2023年10月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Motel 6 is a Bargain mostly.
Unfortunately the motel does not have recycling bins. The dog area was not cleaned by users of the area. I was happy not to pay for pets. My price for 5nights was excellent and I was assured I could add days if needed which I did but at more than three times the price per night I originally paid. All in all it was a pleasant stay.
Linda
於 2023 年 10 月住了 5 晚
Sophia CSR 於 2023年10月21日的回應
Hi Linda,Thank you for your feedback. We regret the inconvenience regarding recycling and the condition of the dog area. We're glad you found the initial price for your stay excellent and you had a pleasant stay. We hope to welcome you back for another pleasant stay in the future.
10/10 優異
Bessie
2023年10月18日
Bessie
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年11月7日的回應
Hi Bessie,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
10/10 優異
Stephanie
家人同遊
2023年10月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property management was super helpful! Maria the housekeeping assistant was very helpful. Everyone was super kind, professional & hardworking. Thank you.
Stephanie
於 2023 年 10 月住了 4 晚
Sophia CSR 於 2023年10月18日的回應
Hi Stephanie,I am thrilled to hear about your positive experience! Our team, especially Maria, appreciates your kind words. It's wonderful to know that their efforts made a difference in your stay. We look forward to welcoming you back in the future.
10/10 優異
Maria
伴侶同遊
2023年10月16日
讚好:整潔度、職員與服務和住宿狀況
Above average for a Motel 6. Clean room. Enough towels. Check-in was smooth. The desk clerk was friendly and offered our choice of rooms. We asked for extra pillows and he brought them to us. Negatives were no hair dryer and no in-room coffee pot.
Maria
於 2023 年 10 月住了 2 晚
Sophia CSR 於 2023年10月17日的回應
Hi Maria,We greatly appreciate your business, and your feedback holds immense value to us. Sharing your positive experiences and suggestions for improvement enables us to deliver an even better experience for you and all our future guests. We look forward to welcoming you back soon and thank you for choosing us as your destination of choice.
10/10 優異
Genie
商務旅客
2023年10月15日
讚好:整潔度、職員與服務和住宿狀況
a microwave would be convenient
Genie
於 2023 年 10 月住了 4 晚
Sophia CSR 於 2023年10月16日的回應
Hi Genie,Thank you for your fantastic 5/5 rating! We are pleased to know you had a great experience. We will definitely take your suggestion for a microwave into consideration. We appreciate your feedback and look forward to welcoming you back for an even more convenient stay in the future!
6/10 一般
Dustin
2023年10月14日
讚好:職員與服務和設施服務
不滿:整潔度
The staff was great super nice and helpful. Only complaint is the cleanliness of the room. Just minor things but for the price you pay it should be kept up a lot better than it was. I’m not one to bash any establishment but they gotta do better when it comes to cleaning rooms. Not going to go into detail because it would take too long.
Dustin
於 2023 年 10 月住了 2 晚
Sophia CSR 於 2023年10月15日的回應
Hi Dustin,Thank you for sharing your feedback. We're pleased to hear that you found our staff to be friendly and helpful. However, we regret falling short in terms of room cleanliness. Your comments are valuable, and we will take immediate steps to address this issue and ensure a more satisfactory experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.
4/10 欠佳
Leroy
商務旅客
2023年10月13日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Leroy
於 2023 年 9 月住了 28 晚
Sophia CSR 於 2023年10月15日的回應
Hi Leroy,As you have rated us below 5, we are concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. We welcome all your honest comments, whether it is positive or negative to improve our services. Hope to serve you better in the future.
8/10 不錯
Tracey
2023年10月13日
Tracey
於 2023 年 10 月住了 5 晚
Sophia CSR 於 2023年10月15日的回應
Hi Tracey,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.
4/10 欠佳
RC
2023年10月4日
不滿:住宿狀況
RC
於 2023 年 7 月住了 1 晚
Sophia CSR 於 2023年10月6日的回應
Dear Guest,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.
10/10 優異
Anne
2023年10月3日
讚好:整潔度、職員與服務和住宿狀況
Disappointed with tv offerings
Anne
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年10月4日的回應
Hi Anne,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Your feedback is important, and we will certainly take it into consideration as we work to improve our services. We hope to have the opportunity to provide a more satisfying experience in the future.
10/10 優異
Jerry
2023年9月27日
讚好:整潔度、職員與服務和住宿狀況
safe area and the staff was professional.
Jerry
於 2023 年 9 月住了 1 晚
Sophia CSR 於 2023年9月27日的回應
Hi Jerry,We are pleased to hear that you found the area to be safe and that our staff exhibited professionalism during your stay. Ensuring a secure environment and delivering high-quality service are paramount to us. We look forward to hosting you again in the future!
6/10 一般
Rebeca
2023年9月26日
讚好:職員與服務
Rebeca
於 2023 年 9 月住了 3 晚
Sophia CSR 於 2023年9月27日的回應
Hi Rebeca,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!
8/10 不錯
Vince
2023年9月25日
讚好:整潔度、職員與服務和住宿狀況
Vince
於 2023 年 9 月住了 2 晚
Sophia CSR 於 2023年9月27日的回應
Hi Vince,Appreciate your positive experience and the generous 8-star rating you have given us. Our primary aim is to ensure the complete satisfaction of our guests so we eagerly welcome any ideas or suggestions you may have for your future stays, as we are committed to continually improving our services. We look forward to the opportunity of serving you again during your next visit and providing you with an even better experience.
10/10 優異
Greg
多人同遊
2023年9月25日
Very nice office staff.
Greg
於 2023 年 9 月住了 2 晚
Sophia CSR 於 2023年9月25日的回應
Hi Greg,I am delighted to hear you had a positive interaction with our office staff. Your kind words are greatly appreciated, and we look forward to welcoming you back for another pleasant experience.
6/10 一般
Michael
2023年9月23日
讚好:職員與服務
不滿:整潔度
Had a pool but the gate was locked.
Michael
於 2023 年 9 月住了 2 晚
Sophia CSR 於 2023年9月24日的回應
Hi Michael,We are sorry for the inconvenience. Your feedback is important, and we will look into this issue to ensure it is resolved promptly. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.