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太平洋海岸公路別墅 - 貝斯特韋斯特修爾住宿精選的評價

2.5 out of 5
太平洋海岸公路別墅 - 貝斯特韋斯特修爾住宿精選
9280 Castillo Dr, San Simeon, CA

評價

8.0

很好

10 分評分，優異；228 則評價中有 95 則" "
8 分評分，不錯；228 則評價中有 74 則" "
6 分評分，一般；228 則評價中有 28 則" "
4 分評分，欠佳；228 則評價中有 18 則" "
2 分評分，很差；228 則評價中有 13 則" "

8.2/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Leroy

家人同遊
Nice room
於 2024 年 4 月住了 1 晚

6/10 一般

Stephanie

伴侶同遊
讚好：職員與服務
不滿：整潔度
We were looking forward to seeing the renovated motel. The Front desk clerk was pleasant. The room had plantation shutters and the mattress was comfortable. there was soap and a one time use shampoo/conditioner available. We were on the first floor and we had a small peek of the ocean which was nice. There is a gym with what looked like nice equipment,( we didnt use), hand towels and a water filling station ( which we used). The downside: The front door had a 2 inch gap on the bottom which we stuffed with a towel . There were coffee stains (?) on one side of the bottom sheet and possibly blood (?)splatter stains on the underside of the top coverlet. PLEASE throw these out, they should NOT be in use for guests. The microwave could be cleaner and the inside back had a burned plastic area. The walls are thin and the guests that checked in next door were loud. Turning on the air conditioning/heater muted the conversation so that we could sleep. We looked forward to having the breakfast, but, sadly, the eggs were tasteless and a funny texture, the potatoes looked grayish, and the very thin bacon slices were tasty but had a waxed paper texture. There were 3 tureens of gravy behind the eggs/bacon, and my husband hoped to put some on the biscuit, but the attendant said the gravy was not for today. We truly wanted to give a better review, but could not this time around.
於 2024 年 4 月住了 1 晚

10/10 優異

MANUEL (LOS ANGELES)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

4/10 欠佳

Ernest V

伴侶同遊
The location is very applicable to to getting to Hearst Castle. The room was roomy and the bed comfy. The staff from top to bottom need training in customer service, it's apparent for the manager had to be called evertime the questions were asked at home for a decission. As guests we were accomadated only when we preadured them. Why were my boots removed from my room? Why did the manager not no where my missing were? Why did I need to go ask the cleaning staff where possibly were my boots? Didn't they put us or even ask if we would like a Icean front room? When we saw they gad availabilty? The shutters were not attended to allowing sunlight to awake us in the first room. So when looking at this, Motel Six is just down the road.Expedia does the best by me, yet this BWestern Surestay needs help, Expedially.
於 2024 年 4 月住了 3 晚

6/10 一般

Steven

讚好：整潔度和職員與服務
於 2024 年 2 月住了 1 晚
Tommy 於 2024年4月8日的回應
Thank you for the Review!

10/10 優異

Marla

伴侶同遊
讚好：職員與服務和住宿狀況
Large rooms. Very clean. Very nice.
於 2024 年 2 月住了 2 晚
Tommy 於 2024年4月8日的回應
Thank you for the Review! We are glad you enjoyed the stay with us. Come back and visit us again as the ocean is always calling.

4/10 欠佳

Eric

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
To noise, and fire place never worked
於 2024 年 2 月住了 1 晚
Tommy 於 2024年4月8日的回應
Thank you for the Review!

8/10 不錯

Mahbubeh

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Hot part of breakfast was not good, friendly staff , very clean, and close to Hearst castle.
於 2024 年 2 月住了 1 晚
Tommy 於 2024年4月8日的回應
Thank you for the Review! We are glad you enjoyed the stay with us. Come back and visit us again as the ocean is always calling.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean rooms and easy to park
This is a ok place to say if you are driving past. Not much to do in the direct area around the hotel but easy access to highway one and the areas close to it. The included breakfast was good.
於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Glad it reopened again. Very convenient. Balcony makes for an exceptional viewing spot.
於 2024 年 1 月住了 4 晚

10/10 優異

Elise

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

2/10 很差

Antti

There was nobody in reception. Thanks for Expedia who rebooked us to proper hotel ol other side of road
於 2024 年 1 月住了 1 晚

10/10 優異

Sheila

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly and their flexibility was appreciated.
於 2024 年 1 月住了 2 晚

8/10 不錯

Rafael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean. Manager was responsive. Breakfast had potatoes, bacon, scrambled eggs, bagels, muffins, cereal, yogurt, milk, juice, coffee. Not the freshest, but perfectly fine for a motel. Thank you!
於 2023 年 12 月住了 1 晚

10/10 優異

Mercedes

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Timothy D

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Pallavi

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

SILVIA

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place, front desk needs to be more friendly.
於 2023 年 12 月住了 2 晚

10/10 優異

Aaron Toto

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Giridhar

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Old place however few aspects have been remodeled like beds and TV. Inside the room was basic and clean. Has a small patio with couple of chairs. Breakfast was good with few warm choices as well like mashed potatoes, roasted sweet potatoes, and scrambled eggs.
於 2023 年 12 月住了 1 晚

10/10 優異

BYEONGGO

不滿：住宿狀況
Nice n clean unit and best service for all
於 2023 年 12 月住了 1 晚

10/10 優異

Joshua

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice
Good , cozy room and nice location
於 2023 年 12 月住了 2 晚

10/10 優異

Elizabeth

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Has a nice views

8/10 不錯

veronica

親子同遊
讚好：整潔度、職員與服務和設施服務
had a good stay, would come back again
於 2023 年 12 月住了 1 晚

8/10 不錯

paniagua,

家人同遊
讚好：整潔度、職員與服務和設施服務
The place was nice and spacious. However the bathtub was clogged up but was fixed when we brought it up. The bed was very comfortable. The breakfast was not good. They had expired milk out, when we broughr it up they put it back in the refrigerator.a lady tild us they told the the staff it was expired the day before, the tosster kept tripping ehrn using both toasters at the s time, the lady restocking the food grabbed the trash to put it out, did not wash her hands and restocked the bread with no gloves. No gloves were worn when handling the food.
於 2023 年 11 月住了 2 晚
Tommy 於 2023年12月4日的回應
Thank you for the Review! We will have our manager to look into the issue we are sorry for that. Come back and visit the quiet beach town of San Simeon.

10/10 優異

Damian

親子同遊
讚好：整潔度、職員與服務和設施服務
We went to Hearst Castle you couldn't beat the price. It included breakfast. Just a couple miles from downtown Cambria. I thought it was a great deal.
於 2023 年 11 月住了 1 晚
Tommy 於 2023年12月4日的回應
Thank you for the Review!

4/10 欠佳

Clemantyne

於 2023 年 11 月住了 1 晚

8/10 不錯

Lauren

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Tommy 於 2023年11月16日的回應
Thank you for the Review Lauren. We are glad you enjoyed the stay with us. Come back and visit us again as the ocean is always calling.

10/10 優異

Brian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Would stay again
於 2023 年 10 月住了 1 晚
Tommy 於 2023年11月5日的回應
Thank you for the perfect Review Brain! We are glad you enjoyed the stay with us. Come back and visit the quiet beach town of san simeon.

10/10 優異

Miguel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a fantastic birthday getaway ❤️
於 2023 年 10 月住了 2 晚
Tommy 於 2023年11月2日的回應
Thank you for the Perfect Review Miguel! We are Glad you enjoyed the stay with us. Come back and visit us again as the ocean is always calling.

10/10 優異

Melissa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk clerk was so helpful, especially when we had an issue with our TV, and the breakfast room attendant was great as well. We had a wonderful stay.
於 2023 年 10 月住了 2 晚
Tommy 於 2023年10月31日的回應
Thank you for the Perfect Review Melissa! We are glad you enjoyed the stay with us. Come back and visit the quiet beach town of san simeon!

8/10 不錯

Kiri

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was beautiful. View was amazing, the power did go out for a while, but they got it back on after quite a few hours. Staff was excellent. The lady who served the food was very pleasant and the front desk gentleman was superb. We will be back
於 2023 年 10 月住了 2 晚
Tommy 於 2023年10月24日的回應
Thank you for the perfect Review Kiri! We are glad you enjoyed the stay with us. Come back and visit us again as the ocean is always calling.

8/10 不錯

Michelle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast was good, cozy room. There was a spider crawling on the bed when we entered the room.
於 2023 年 10 月住了 1 晚
Tommy 於 2023年10月23日的回應
Thank you for the Review! We are sorry about the issue We will have our housekeeping staff inspect the rooms. We hope you enjoyed the stay with us. Come back and visit the quiet beach town of san simeon!

6/10 一般

Olga

於 2023 年 10 月住了 2 晚
Tommy 於 2023年11月12日的回應
Thank you for the Review! We hope you enjoyed the stay with us. Come back and visit the quiet beach town of san simeon.

8/10 不錯

Dennis

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Prima motel. Goede bedden goed ontbijt. Dicht bij het strand en Hearst castle. Prima tussenstop om de HW 1 te rijden.
於 2023 年 10 月住了 1 晚
Tommy 於 2023年10月27日的回應
Thank you for the Perfect Review Dennis! We are Glad you enjoyed the stay with us. Come back and visit the quiet beach town of san simeon.

10/10 優異

Monique

家人同遊
Very comfortable stay
It’s great! Rooms are big and clean. Great price for the rooms too. Nothing to complain about. Will be staying here again.
於 2023 年 10 月住了 1 晚
Tommy 於 2023年10月8日的回應
Thank you for the Review! We are glad you enjoyed the stay with us. Come back and visit us again as the ocean is always calling.

10/10 優異

Marc

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was a great bargain, we would go back for sure...the breakfast hostess was super friendly... a good stay!
於 2023 年 9 月住了 2 晚
Tommy 於 2023年10月2日的回應
Thank you for the Perfect Review! We are glad you enjoyed the stay with us. Come back and visit the quiet beach town of san simeon.

2/10 很差

ANIL

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Check in was so bad there was no one on the desk we have to make more then 15 phone call to get some one on front desk.
於 2023 年 9 月住了 2 晚
Tommy 於 2023年9月27日的回應
Hey Anil, Thank you for the Review Hope you enjoyed the stay with us. come back and visit us again as the ocean is always calling.

8/10 不錯

TAESOO

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
TOMMY 於 2023年9月26日的回應
Thank you for the perfect Review! We are glad you enjoyed the stay with us. Come back and visit us again as the ocean is always calling.

2/10 很差

Yoselin

於 2023 年 9 月住了 1 晚
Tommy 於 2023年10月17日的回應
Thank you for the Review Yoselin! We are sorry you did not like the stay with us.

8/10 不錯

Linda (Golden)

讚好：職員與服務和住宿狀況
We had a good stay and the Management was very helpful
於 2023 年 9 月住了 1 晚
Tommy 於 2023年9月23日的回應
Thank you for the Review! Hope you enjoyed the stay with us.

10/10 優異

Edward

於 2023 年 9 月住了 1 晚
Tommy 於 2023年9月23日的回應
Thank you for the Perfect Review Edward! We are Glad you enjoyed the stay with us. Come back and visit us again as the ocean is always calling.

10/10 優異

Darlene

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice quiet room with a view of the ocean. Only suggestion is a mat for the tub would be advisable as the tub floor is very slippery.
於 2023 年 9 月住了 1 晚
Tommy 於 2023年9月23日的回應
Thank you for the Perfect Review Darlene! We will take your suggestion into consideration! Come back and visit us again!

10/10 優異

Cheryl

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Tommy 於 2023年9月23日的回應
Thank you for the perfect Review Cheryl! We are glad you enjoyed the stay with us.

8/10 不錯

Jose

家人同遊
讚好：職員與服務和住宿狀況
Room next to us was full of filth like if someone homeless was living there. Patio full of crap along a car parked directly in front full of crap as well. The walls are thin in hallway you can hear people talk pretty clearly. The A/C unit was directly in front of one of the beds and blew directly onto you, had to lay down with head on foot area and feet on headboard area. Vents couldn’t be moved much to direct air away. Breakfast was ok the eggs where very soggy though. Wouldn’t recommend
於 2023 年 9 月住了 1 晚
Tommy 於 2023年9月23日的回應
Thank you for the Review Jose! We are sorry about the inconvenience come back and visit us again.

2/10 很差

Ruoyang

於 2023 年 9 月住了 1 晚
TOMMY 於 2023年9月27日的回應
Hey Ruoyang, Thank you for the Review. We are sorry we did not meet your expectations.

6/10 一般

Sarkis

家人同遊
不滿：設施服務和住宿狀況
The rooms were dirty, and the breakfast was a joke
於 2023 年 9 月住了 1 晚
Tommy 於 2023年9月23日的回應
Thank you for the Review Sarkis! We are sorry you did not like the stay with us. We will look into the issues come back and stay with us again!

10/10 優異

Mark

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Breakfast was horrible but the stay was very good. Room was clean and the bed was amazing.
於 2023 年 9 月住了 1 晚
Tommy 於 2023年9月23日的回應
Thank you for the Review Mark! i am sorry to hear there was an issue with breakfast at the hotel.

6/10 一般

Markus

家人同遊
讚好：設施服務
不滿：整潔度
Unfortunately parts of the room were very dirty, especially the terrace so we couldn't use it. It's within walking distance to a beach. Breakfast was basic but typical for America and of course on plastic paper.
於 2023 年 8 月住了 2 晚
Tommy 於 2023年9月23日的回應
Thank you for the Review Markus! We are sorry about the inconvenience.

8/10 不錯

Staci

讚好：住宿狀況和客房舒適度
不滿：整潔度
Room was great. Surrounding areas not
Room was great and obviously updated. Nice bed, great large ring light mirror and clean. Halls,stairs and outside areas including balconies really ruin what theyve done in rooms. I hope they continue to renovate quickly. Id love to leave a good review of all next time
於 2023 年 8 月住了 1 晚
Tommy 於 2023年9月23日的回應
Thank yo u for the Review Staci!