私人海灘、沙灘巾、浮潛、帆船活動

劍橋海灘渡假酒店的評價

4 out of 5
劍橋海灘渡假酒店
30 Kings Point Road Somerset, Mangrove Bay, Sandys Parish

評價

9.2

卓越

10 分評分,優異;912 則評價中有 604 則" "
8 分評分,不錯;912 則評價中有 239 則" "
6 分評分,一般;912 則評價中有 42 則" "
4 分評分,欠佳;912 則評價中有 21 則" "
2 分評分,很差;912 則評價中有 6 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Yvonne (Danvers)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月29日的回應
Hello Yvonne, Thank you so very much for your 5 star review. We thank you for your business and look forward to welcoming you back soon!

10/10 優異

HARINI

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
General Manager 於 2024年4月29日的回應
Hello Harini, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 優異

Gaudencio

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a spectacular resort and great amenities! Loved every bit of the beautiful island. Thank you to the friendly staff who provided amazing hospitality. Especially Delray, Teresa, Zye, Jaheem (bell boy), and our servers Romulo and Shamil. Can’t wait to come back again to this beautiful island and resort!
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月23日的回應
Hello Gaudencio, We're so pleased to hear you had a fantastic stay and enjoyed the resort's amenities! Our team, including Delray, Teresa, Zye, Jaheem, Romulo, and Shamil, will be thrilled to know they made your experience memorable. We can't wait to welcome you back for another wonderful visit to our beautiful island and resort! See you soon!

10/10 優異

Jeffrey

多人同遊
讚好:設施服務
Very old property, but charming, well maintained and nice renovations. Staff was outstanding. All meals we had on site were excellent. Quiet. Lots of beach access. Beautiful views. We have never been to Bermuda before — this exceeded expectations.
於 2024 年 4 月住了 5 晚
General Manager 於 2024年4月22日的回應
Hello Jeffrey, We're so pleased to hear that you enjoyed your first Bermuda experience with us at Cambridge Beaches Resort & Spa! It's wonderful that you appreciated the charm of our historic property and our recent renovations. Our team takes great pride in ensuring our guests have a memorable stay, and we're thrilled you found our staff outstanding. It sounds like you made the most of our beach access and stunning views. We look forward to exceeding your expectations again on your next visit! Cheers!

10/10 優異

Kathy (Palm Coast FL)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is kind and caring
於 2024 年 4 月住了 6 晚
General Manager 於 2024年4月18日的回應
Hello Donn, Thanks for highlighting the kindness and care of our staff! It's heartwarming to know they made your stay special. We're committed to creating memorable experiences for our guests. Looking forward to welcoming you back soon! Cheers!

10/10 優異

Donn Allan

讚好:整潔度、職員與服務和住宿狀況
Great place to stay in Bermuda. I loved their Tennis court and the beaches. Loved our stay there
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月11日的回應
Hello Donn, Thanks for sharing your fantastic experience at Cambridge Beaches Resort & Spa! We're delighted to know you had a blast enjoying our tennis court and the stunning beaches. It's awesome to hear you loved your stay with us. Can't wait to welcome you back for more unforgettable moments! Cheers!

8/10 不錯

Terri

讚好:整潔度和設施服務
The property was beautiful. I gave average ratings for service but it was the beginning of the tourist season and i am unsure if they were fully staffed. Otherwise a lively property and vacation
於 2024 年 3 月住了 4 晚
General Manager 於 2024年4月5日的回應
Hello Terri, We're so pleased to hear that you found our property to be beautiful during your stay at Cambridge Beaches Resort & Spa! Your feedback about the service is valued, and we appreciate your understanding, especially considering the beginning of the tourist season. Rest assured, we're continuously striving to ensure all our guests receive top-notch service and experiences. It's fantastic to hear that you enjoyed the lively atmosphere of our resort. We look forward to welcoming you back for another memorable vacation in the future!

6/10 一般

jenny

家人同遊
讚好:職員與服務
I really liked the staff, especially Sam he was wonderful and very attentive and helpful.
於 2024 年 3 月住了 7 晚
General Manager 於 2024年4月4日的回應
Jenny, thank you ever so much for choosing to stay with us. It warms my heart to hear such lovely feedback, particularly about Sam; he truly is a gem! I'll be sure to pass your kind words along to the team. We hope to welcome you again for an improved experience. Cheers!

10/10 優異

Jana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful people Beautiful place
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月29日的回應
Hello Jana, Thank you for sharing your positive feedback! We're thrilled to hear that you enjoyed the cleanliness, staff & service, amenities, and property conditions & facilities during your stay at Cambridge Beaches Resort & Spa. Your kind words mean a lot to us, and we're delighted that you found both the people and the place beautiful. We can't wait to welcome you back for more delightful moments in paradise!

10/10 優異

Khristal

讚好:整潔度、職員與服務、設施服務和住宿狀況
I had a solo stay at Cambridge and it was exquisite! My room was huge, very clean and comfortable. I believe I received an upgrade through Expedia and the view I got was 10/10! The hotel staff was also a 10 across the board! Everyone was so warm, professional and friendly, I felt so welcome there. I appreciate that they remembered my name everytime I went to restaurants. They really made my experience wonderful. The property is beautiful. I loved the heated indoor pool! I highly recommend.
於 2024 年 3 月住了 3 晚
General Manager 於 2024年3月28日的回應
Khristal, We're thrilled to hear about your exquisite solo stay at Cambridge Beaches Resort & Spa! Your compliments about our spacious, clean, and comfortable rooms, along with the stunning view you received, mean the world to us. It's fantastic to know that our staff made you feel so welcome and provided exceptional service throughout your visit. We're delighted that you enjoyed our beautiful property and amenities, including the heated indoor pool. Thank you for highly recommending us! We can't wait to welcome you back for another memorable stay in the future! Cheers to more unforgettable experiences at Cambridge Beaches!

2/10 很差

Maree

於 2024 年 2 月住了 4 晚
General Manager 於 2024年4月11日的回應
Maree, Thank you for taking the time to share your feedback on your recent stay with us. Your feedback is essential to us as we are continually striving to improve our guest experience. We value your business and hope that we have the opportunity to welcome you again for a much-improved stay. Cheers.

10/10 優異

Clinton

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property was an oasis of solitude with spectacular views and impeccable amenities. It was like stepping back in time to the quintessential essence of the island.
於 2024 年 3 月住了 5 晚
General Manager 於 2024年3月8日的回應
Hello Clinton, We appreciate your insightful feedback and are glad to hear that you found our resort to be an oasis of solitude with spectacular views and impeccable amenities. We take pride in offering a unique experience that captures the quintessential essence of the island, providing a retreat that transcends time. Your comments are valuable, and we're committed to continuously enhancing our guests' experiences. We hope to welcome you back for another opportunity to exceed your expectations. Thank you for choosing Cambridge Beaches Resort & Spa.

10/10 優異

Derek

於 2024 年 2 月住了 7 晚
General Manager 於 2024年3月25日的回應
Thank you for choosing to dive into paradise with us at The Beachcomber Beach Resort! I'mthrilled to know your stay was a wave of perfection!

10/10 優異

Ryan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms were extremely comfortable and peaceful area
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月10日的回應
Hi Ryan, thank you for sharing your kind words regarding your recent visit to Cambridge Beaches Resort & Spa! I am thrilled to hear that you enjoyed our spacious accommodations and picturesque location. Creating a comfortable and serene environment for our guests is a top priority for us so I am glad this was reflected in your stay. Thank you for choosing us and we look forward to welcoming you back for another peaceful getaway.Cheers,Clarence HofheinsGeneral Manager

10/10 優異

Bryanne

讚好:職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 7 晚
General Manager 於 2024年2月9日的回應
Bryanne, Thank you for staying with us. It was a pleasure having you and I look forward to welcoming you again!

10/10 優異

gordon

於 2023 年 12 月住了 7 晚
General Manager 於 2024年1月25日的回應
Gordon, Thank you for staying with us. It was a pleasure having you and I look forward to welcoming you again!

10/10 優異

marian

於 2023 年 11 月住了 6 晚
General Manager 於 2023年12月13日的回應
Marian, thank you for staying with us. It was a pleasure having you and I look forward to welcoming you again!

8/10 不錯

Christian

家人同遊
讚好:整潔度、職員與服務和設施服務
Overall a positive stay, property is old and needs updating. It appears as though the owners are beginning to make these changes.
於 2023 年 11 月住了 4 晚
General Manager 於 2023年11月28日的回應
Christian, I appreciate your feedback regarding your recent stay at Cambridge Beaches Resort & Spa. We value your input, and I'm pleased to hear that you had a positive overall experience. Indeed, we are continuously working to enhance and update our property to provide an even better experience for our guests. Your feedback is invaluable as we strive to improve our facilities and services. Thank you for choosing to stay with us, and we hope to welcome you back in the future to experience the improvements we're making.Cheers,Clarence HofheinsGeneral Manager

10/10 優異

Adam

讚好:整潔度、職員與服務、設施服務和住宿狀況
Service top notch
於 2023 年 11 月住了 5 晚
General Manager 於 2023年11月27日的回應
Adam, I'm delighted to hear that you received top-notch service during your stay at Cambridge Beaches Resort & Spa. Providing excellent service is a priority, and it's wonderful to know that your experience reflected that commitment. We appreciate your feedback and hope you had a memorable and enjoyable stay. We look forward to the possibility of welcoming you back in the future. Until then, safe travels!Cheers,Clarence HofheinsGeneral Manager

10/10 優異

Alan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a semi-private beach to ourselves. The availability of sauna and steam bath facilities was nice. The bathrobes were especially fluffy.
於 2023 年 11 月住了 4 晚
General Manager 於 2023年11月27日的回應
Alan, I'm glad to hear that you had a pleasant experience during your stay at Cambridge Beaches Resort & Spa. It's wonderful to know that you enjoyed our various amenities like our semi-private beach, sauna, and steam bath facilities. We appreciate your feedback and hope you had a relaxing and enjoyable time at the resort. We look forward to welcoming you back in the future!Cheers,Clarence HofheinsGeneral Manager

10/10 優異

Glenn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved the breezes and view on our private oceanfront balcony. The only negative was the food. After a week of dining there, I couldn’t recommend a single dish. Bland, flavorless. I gave the place five stars because everything was great except the food.
於 2023 年 11 月住了 7 晚
General Manager 於 2023年11月13日的回應
Glenn, thank you for staying with us at Cambridge Beaches! I am thrilled to hear that you loved the cool, ocean breezes and the view from your private oceanfront balcony. Providing our guests with comfortable accommodations and scenic views are a few of our top priorities so, I appreciate your kind words about the overall experience. However, I am disappointed other aspects of your stay fell short of your expectations. Your comments will be shared with our culinary team to ensure we continue to improve in this area. Thank you for sharing your insight and I hope that we have the opportunity to offer you an even better dining experience during your next visit. Cheers,Clarence HofheinsGeneral Manager

10/10 優異

Ruth

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
A natural feel amongst the flora, a view from everywhere. Convenient and lovely on property eating options. Spa was wonderful and plenty to do on property. Weather not suitable for water sports but island has many cultural and historic entertainment options.
於 2023 年 10 月住了 5 晚
General Manager 於 2023年10月17日的回應
Ruth, thank you for sharing your experience at Cambridge Beaches Resort! It's wonderful to hear that you had a relaxing and enjoyable stay. The lush natural surroundings and stunning views from our property are indeed highlights of our resort. I'm pleased that you found our on-site dining options convenient and enjoyable. While the weather may not have been suitable for water sports during your visit, it's great to hear that you found plenty of cultural and historic entertainment options on the island. Bermuda indeed has a rich history and diverse cultural offerings to explore. Thank you for choosing to stay with us, and I hope we have the opportunity to welcome you back in the future for another memorable visit!Cheers,Clarence HofheinsGeneral Manager

10/10 優異

Michael

於 2023 年 10 月住了 8 晚
General Manager 於 2023年10月17日的回應
Michael, thank you for staying with us. It was a pleasure having you and I look forward to welcoming you again!

10/10 優異

Susan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful sunsets and sunrises !
於 2023 年 9 月住了 4 晚
General Manager 於 2023年10月17日的回應
Susan, thank you so much for sharing your positive feedback about your recent stay at Cambridge Beaches Resort. It's fantastic to hear that you enjoyed several aspects of your visit. The breathtaking sunsets and sunrises in Bermuda are truly a sight to behold, and we're thrilled that you had the opportunity to experience them during your stay. Your appreciation of our amenities and the overall condition of our property is greatly valued. We continually strive to provide a relaxing and enjoyable environment for all our guests. Thank you for choosing Cambridge Beaches Resort, and we look forward to welcoming you back for another memorable stay in the future.Cheers,Clarence HofheinsGeneral Manager

10/10 優異

Donald

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quality of grounds and beaches. Wonderful staff!!
於 2023 年 9 月住了 7 晚
General Manager 於 2023年10月3日的回應
Hi Donald, thank you for sharing your kind words regarding your recent visit to Cambridge Beaches! I am delighted to hear that you were impressed with our beautiful grounds and stunning beaches. Our team takes great pride in maintaining a beautiful and welcoming environment for our guests. It's also wonderful to hear that you had a positive experience with our staff. We believe that exceptional service is key to a memorable stay, and we appreciate your recognition. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful experience in the future.

8/10 不錯

Lokesh

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 7 晚
General Manager 於 2023年9月18日的回應
Lokesh, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

8/10 不錯

Arvind

親子同遊
讚好:職員與服務和住宿狀況
The property is stunning. There are water views from pretty much any spot on the property and the beach is readily accessible. The spa services are excellent and the manager (Jacqui) is simply wonderful. We had great massages & the overall experience was delightful. The front desk (Marquez) and conceirge (Ahnaz) were very helpful - organizing dining reservations as well as activities on the property. Their afternoon high tea service is lovely & certainly worth the indulgence. The accommodations are charming - 2 storied townhouse like units with 4 rooms per unit. Our room was very spacious with a lovely sitout and large bathroom with a whirlpool tub. Most amenities and restaurants on the property are typically 5-10 min walks but some walks can be steep so plan accordingly. The downsides to the property are the food overall and room servicing. While the food offers plenty of promise in terms of variety, the flavors were not memorable. Dinners at the Breezes restaurant is recommended for the lovely sunset views and the kind, attentive service. Housekeeping services were tardy and are only of average standard. Improvements in these areas would elevate a stay at this property to exceptional levels. All said, it's a location I would definitely revisit for it's warm staff, natural beauty of the property and numerous amenities. A matter to note is that the property is a 45-50 minutes car ride from the airport and the speed limit in Bermuda is 30 mph on average.
於 2023 年 9 月住了 3 晚
General Manager 於 2023年9月14日的回應
Arvind, I appreciate you taking the time to provide us with such detailed feedback about your recent stay. I am thrilled that between our scenic location, warm staff and amazing amenities, you had a wonderful time during your visit. Providing our guests with outstanding, attentive service is of the utmost importance to us and I am proud of Jacqui, Marquez and Ahnaz for ensuring this was reflected in your experience. Your praise will be passed along to them. Your additional feedback is appreciated and will be discussed amongst our leadership team as we continue to elevate our services and offerings. I am delighted that you are considering a return visit, and we look forward to welcoming you back to Cambridge Beaches!

10/10 優異

Angela

於 2023 年 9 月住了 1 晚
General Manager 於 2023年10月3日的回應
Angela, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 優異

Henry

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
An amazing property. Perfect for our family getaway and my wife and I hope to come back without the kids too:)
於 2023 年 8 月住了 4 晚
General Manager 於 2023年9月4日的回應
Henry, it's fantastic to hear that you had an amazing family getaway at our property! I am thrilled that your experience was enjoyable enough for you to consider returning even for a couples' trip. Our staff would be delighted to welcome you back, whether it's with your family or just the two of you. Thank you for your kind words, and we look forward to hosting you again in the future.Cheers,Clarence HofheinsGeneral Manager

10/10 優異

Peyre Thomas

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Incredible staff, room was beyond expectations, and the natural beauty was extraordinary.
於 2023 年 8 月住了 4 晚
General Manager 於 2023年8月30日的回應
Peyre Thomas, I am delighted to hear that you had such a wonderful experience at Cambridge Beaches Resort! Our dedicated staff takes pride in providing exceptional service, so it's fantastic to know that they made your stay memorable. We're thrilled that your room exceeded your expectations in terms of comfort and amenities. And we couldn't agree more about the extraordinary natural beauty of our surroundings – it truly is a special place. Thank you for choosing to stay with us, and we look forward to welcoming you back for another incredible stay in the future!Cheers,Clarence HofheinsGeneral Manager

10/10 優異

Thomas

於 2023 年 8 月住了 5 晚
General Manager 於 2023年9月18日的回應
Thomas, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 優異

Marianne

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved everything about Cambridge Beaches. Just wish they provided shuttles to/from the airport and Dockyard.
於 2023 年 8 月住了 6 晚
General Manager 於 2023年8月22日的回應
Greetings Marianne, I'm thrilled to hear that you loved your experience at Cambridge Beaches! Thank you for sharing your additional feedback. We truly value guest suggestions as they help us enhance our offerings and we are always exploring ways to improve our services. Your input is appreciated, and we hope to welcome you back for another wonderful stay.Cheers,Clarence HofheinsGeneral Manager

10/10 優異

jacquelyn mary (malvern)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful location and great staff
於 2023 年 8 月住了 4 晚
General Manager 於 2023年8月18日的回應
Jacquelyn Mary, I'm delighted to hear that you enjoyed our beautiful location and experienced great interactions with our staff. We strive to provide a wonderful environment for our guests, and it's rewarding to know that you had a positive experience. Thank you for your feedback, and we hope to welcome you back in the future for another memorable stay.Cheers,Clarence HofheinsGeneral Manager

10/10 優異

Rocky (Locust Valley)

於 2023 年 8 月住了 4 晚
General Manager 於 2023年9月4日的回應
Rocky, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 優異

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
Merveilleux séjour dans cadre idyllique mais un bémol sur les repas … les saveurs ne sont pas au rdv pour ce type d’établissement , surtout que l’hôtel est isolé . Mais rien à redire / service professionnel et très sympathique
於 2023 年 8 月住了 5 晚
General Manager 於 2023年8月14日的回應
Hello, thank you for choosing Cambridge Beaches for your recent vacation! I'm delighted to hear that you enjoyed our beautiful location during your stay with us. Your other feedback is appreciated and will be shared with our team as we’re always looking for ways to elevate the overall experience. We're constantly working to enhance our culinary offerings, and your comments provide valuable insights. It's great to know that despite this, you had a positive experience with our professional and friendly staff. Guest satisfaction is a top priority for us, and I'm glad our team was able to contribute to your overall enjoyable stay. Thank you for taking the time to share your feedback, and we hope to have the opportunity to welcome you back for another memorable stay in the future. Cheers,Clarence HofheinsGeneral Manager

10/10 優異

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful stay! The property and facilities are beautiful, and the staff has done a wonderful job by offering modern amenities while maintaining the buildings' history.
於 2023 年 8 月住了 3 晚
Cheers, Clarence Hofheins General Manager 於 2023年8月8日的回應
David, I'm thrilled to hear that you had a wonderful stay with us! It's great to know that you appreciated the beauty of our property and facilities. We take pride in blending modern amenities with the historical charm of our buildings, and I'm glad that you noticed and enjoyed this balance. Thank you for your kind words about our staff's efforts. We aim to provide a memorable experience for our guests, and I'm glad that our team's dedication added to your enjoyment. It was a pleasure welcoming you and we're looking forward to your next visit!

10/10 優異

Maria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a fantastic time at Cambridge Beaches. It’s a beautiful property, located on the quieter side of the island, on the West. The rooms were well appointed and extremely clean with epic views of the ocean. The meals were wonderful, from our first night, romantic dinner by the water at Breezes, delicious lunches at Pastels, and the most epic BBQ at Shoreline on Monday night! So much more than BBQ with everything from seafood, sushi, to traditional Bermudan dishes like oxtail and curried goat! The DJ was spot on with the party, island-vibe music and welcoming affect. We loved the solarium, fruit infused water, gym, and choice of 4 beaches right on the premise. The staff was welcoming and accommodating. Great stay, would definitely come back.
於 2023 年 7 月住了 4 晚
Cheers, Clarence Hofheins General Manager 於 2023年8月7日的回應
Hello Maria, I'm thrilled to hear that you had a fantastic time at Cambridge Beaches! It sounds like your experience was truly memorable and enjoyable in every way. I'm glad you appreciated the spacious and well-appointed rooms with stunning ocean views. It's wonderful that you had a great dining experience, from romantic seaside dinners at Breezes to delicious lunches at Pastels. I am also delighted that our staff's welcoming and accommodating nature made your stay even better. Thank you for choosing Cambridge Beaches for your getaway, and for taking the time to share your positive feedback. We can't wait to welcome you back in the future for more memorable moments. Safe travels until then!

10/10 優異

Rachel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was beautiful, well taken care of. Beach was gorgeous except for the boats that dock there. Very loud and if you are trying to relax, good luck! Otherwise food was pretty good, staff very friendly, room was very nice. We had a great time and would definitely go back.
於 2023 年 7 月住了 4 晚
Cheers, Clarence Hofheins General Manager 於 2023年8月3日的回應
Hello Rachel, thank you for staying with us at Cambridge Beaches Resort! I am thrilled to know that you enjoyed delicious meals, beautiful ocean views and spacious accommodations during your time with us. While I understand the frustrations caused by extra noise, we work hard to ensure our guests enjoy a peaceful and relaxing environment and are disappointed by the inconvenience you described. Your feedback will be discussed with the team to enhance our guests' experience in the future. Thank you again and we can't wait to welcome you back!

10/10 優異

Margaret

伴侶同遊
讚好:整潔度
Loved it!
於 2023 年 7 月住了 4 晚
General Manager 於 2023年7月25日的回應
Hi Margaret, thank you for choosing to stay with us at Cambridge Beaches Resort. I am delighted to read that you enjoyed your time at our seaside location! Thank you again and I do hope we have the opportunity to welcome you back for another visit!

6/10 一般

Mary Caroline

家人同遊
讚好:職員與服務
Cambridge Beaches is a shadow of its former self. The property is still in its lovely location, but the hotel itself is missing the extra mile of impeccable service that it once used to have. Management and staff work 8-5. Gone are the days of the manager checking in at everyone's table at dinner in order to ask about the day's experience. (This was a service still evident at another hotel). Also gone are the welcome parties, and the family gatherings around the putting green. The rooms are still nicely decorated, but there is no longer any turn down at night, and there is a lack of oversight in the rooms in terms of ensuring its free of ants and cockroaches. As well, little things like ensuring the room has correct in-room dining information and making sure that the phone system works are also lacking. The room we stayed in this time was not sound-proofed with the adjoining room, which made being in our room uncomfortable at times. On the weekend, locals tend take over the once quiet Long Bay Beach with their boat flotillas and their song wars between groups of boats. This does not create a peaceful or relaxing atmosphere for a vacation. As well, locals overrun the property on the weekends when they wade ashore from their flotillas to dine. Again, there seems to be a lack of oversight or authority to keep this in check. The beach is run down with broken equipment, and staff are not proactive to do something about this. Finally, the food is ok, but not superb.
於 2023 年 7 月住了 4 晚
General Manager 於 2023年7月25日的回應
Hello Mary, thank you for taking the time to share your recent experience with us. It's disheartening to hear that the level of service and personalized touches were not comparable to your previous visits. While I understand the frustrations caused by extra noise, we work hard to ensure our guests can still enjoy a peaceful and relaxing environment and are disappointed by the inconvenience you described. I appreciate your comments on the ways that we can improve and will make sure they are passed along to our team. I hope that in the future we will have the opportunity to welcome you back again for the experiences we are known for.

6/10 一般

Thomas

讚好:整潔度和住宿狀況
於 2023 年 7 月住了 2 晚
General Manager 於 2023年7月25日的回應
Thomas,thank you for staying with us. I appreciate your feedback and will share it with our team. We hope to welcome you again for an improved experience. Cheers!

10/10 優異

Chawalak

於 2023 年 7 月住了 3 晚
General Manager 於 2023年7月25日的回應
Chawalak, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

8/10 不錯

Scott

於 2023 年 6 月住了 4 晚
General Manager 於 2023年7月25日的回應
Scott, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

6/10 一般

Tania

於 2023 年 6 月住了 6 晚
General Manager 於 2023年7月14日的回應
Tania, Thank you for staying with us. I appreciate your feedback and will share it with our team. We hope to welcome you again for an improved experience. Cheers,Clarence HofheinsGeneral Manager

8/10 不錯

Mark R.

於 2023 年 6 月住了 4 晚
Cheers,Clarence Hofheins General Manager 於 2023年6月30日的回應
Mark, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

8/10 不錯

Neliza

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place!
於 2023 年 6 月住了 3 晚
General Manager 於 2023年7月14日的回應
Neliza, Thank you for staying with us. I appreciate your feedback and will share it with our team. We hope to welcome you again for an improved experience. Cheers,Clarence HofheinsGeneral Manager

8/10 不錯

Frank

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
This is a relaxing property. Large comfortable room. Nice pool, easy access to water recreation. East and west facing beaches. Average spa and facilities. Tennis, pickle ball, basketball average. Restaurants are very good for dinner. Limited for lunch. Very remote so stayed on site for much of vacation. Overall infrastructure feels a little tired.
於 2023 年 5 月住了 5 晚
Cheers,Clarence Hofheins General Manager 於 2023年6月13日的回應
Greetings, Frank! Thank you for choosing to stay with us at Cambridge Beaches Resort. I appreciate you taking the time to share your thoughts with us. I am pleased to know that you found our resort to be a relaxing retreat and that you enjoyed the size and comfort of your room. I am delighted to hear that you found our dining options to be exceptional and delicious. I appreciated your comments on the ways that we can improve and will make sure they are passed along to our team. I hope to have the opportunity to welcome you back again for another amazing stay in the future!

10/10 優異

Luke

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 3 晚
Cheers,Clarence Hofheins General Manager 於 2023年6月1日的回應
Luke, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 優異

Eric

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We stayed 9 nights. Although the rains were a bit much at times we made the best of it. Were told very unusual to have that much. Room was comfortable, front desk staff above board. Room cleaned everyday. We met several and all were quite nice. Rental of Electric cars on site, we did that twice. E bikes on site too. Ocean going kayaks on site too. Pools nice except the outdoor one was cold, indoor one was 96 degress. Took taxis to dinners off site. Only option most times. Resteraunts on site were great. Overall, everything was wondeful.
於 2023 年 5 月住了 8 晚
Cheers,Clarence Hofheins General Manager 於 2023年6月1日的回應
Eric, thank you for choosing Cambridge Beaches Resort for your vacation. I am pleased to hear that you appreciated our accommodations and that our staff was able to impress you. It is wonderful to know that you were able to take advantage of so many activities around the resort during your stay and that you found our on-site dining to be exceptional. Thank you again for your kind words and we look forward to hosting you again soon!

8/10 不錯

Michael

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We loved Cambridge Beaches. Since 4 out of our 5 days it poured rain it unfortunately didn't allow us to get out and about as much. The food and cottage were excellent and the staff were friendly. My only recommendation is that reception might add a concierge and more people at the front desk. Also, we had hoped to see a tie in to the Centennial. Local music would be amazing as well.
於 2023 年 5 月住了 5 晚
Cheers,Clarence Hofheins General Manager 於 2023年6月1日的回應
Michael, I am delighted to hear that you loved your stay at Cambridge Beaches Resort even with the rainy weather. Thank you for your kind words about the quality of our food, the charm of our cottages, and the friendliness of our staff. I appreciate your feedback and rest assured that it will be passed along to our team. Thank you for staying with us and I hope to have the pleasure of welcoming you back again soon!