書桌、免費 Wi-Fi

加利福尼亞聖塔安娜 6 號汽車旅館的評價

2 out of 5
加利福尼亞聖塔安娜 6 號汽車旅館
1623 East 1st Street, I-5/Santa Ana Freeway at 1st St., Santa Ana, CA

評價

6.8
10 分評分,優異;1000 則評價中有 267 則" "
8 分評分,不錯;1000 則評價中有 269 則" "
6 分評分,一般;1000 則評價中有 178 則" "
4 分評分,欠佳;1000 則評價中有 111 則" "
2 分評分,很差;1000 則評價中有 175 則" "

7.0/10 

整潔度

7.6/10 

職員與服務

6.4/10 

設施服務

6.6/10 

住宿狀況

7.0/10 

環保程度

評價

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
this is the worst hotel I have ever been the serves is horrible And the room smell so bad never come again
於 2022 年 8 月住了 1 晚
Sophia CSR 於 2022年8月26日的回應
Dear Guest,We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us, and hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again

10/10 優異

真實旅客

於 2019 年 7 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
靠近交流道 飯店機能性強 房間乾淨舒適 停車方便 房間燈光明亮 四周環境整潔
靠近交流道 飯店機能性強 房間乾淨舒適 停車方便 房間燈光明亮 四周環境整潔 靠近交流道 飯店機能性強 房間乾淨舒適 停車方便 房間燈光明亮 四周環境整潔
於 2017 年 10 月住了 1 晚

6/10 一般

ZI LAN

不滿:整潔度、住宿狀況和客房舒適度
早餐只有咖啡,其他什么都没有。毯子脏脏的。

10/10 優異

Cynthia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月9日的回應
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 優異

Kaylah

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月30日的回應
Dear Guest,Thank you for the 5 out of 5-star ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

2/10 很差

Bernice

Tried to check in and no one was in the front desk
於 2024 年 4 月住了 1 晚
Cassey Hubbard GM 於 2024年4月29日的回應
Hi Bernice, Hope this message finds you well. I did look into this further and watched my cameras for entire shift on the 26th and my employee was at the front desk the entire evening until 5 am. I watched her check several guest in are you sure you went to the correct location? We have even attempted to reach out to you several times via the number on file

2/10 很差

Shayne

Homeless people staying there noisy all night
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年4月11日的回應
Hi Shayne,We regret your recent experience with our hotel. The conditions that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

4/10 欠佳

Olivia

讚好:職員與服務
不滿:整潔度
The room was absolutely disgustingly dirty. My first room was filled with roaches. I asked to move to a different room. That room had bodily fluid stains all over - on the bed, door, floor. There was hair in the shower. It was gross. The staff was nice.
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月8日的回應
Dear Guest,We regret the unacceptable conditions you encountered during your stay. Providing a clean and comfortable environment is paramount to us. Your experience does not reflect the high standards we strive for, and we will investigate these issues with our housekeeping team to ensure improvements are made immediately. We appreciate your kind words about our staff and will use your feedback to better serve our guests in the future.

8/10 不錯

Joslyn

商務旅客
讚好:整潔度、職員與服務和住宿狀況
The area is not the best . The property was very clean and I was happy to have my pet there for free.
於 2024 年 3 月住了 3 晚
Sophia CSR 於 2024年4月8日的回應
Hi Joslyn,Thank you for your review. We're pleased to hear that you found our property clean and that you appreciated our pet-friendly policy. While we understand your concerns about the area, we're committed to providing a safe and welcoming environment for all our guests. We hope you had an enjoyable stay overall and look forward to welcoming you back in the future.

2/10 很差

Dan

不滿:整潔度、職員與服務和住宿狀況
Bad experience
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月8日的回應
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 優異

Lori

讚好:整潔度、職員與服務和住宿狀況
Nice and quiet
於 2024 年 4 月住了 2 晚
Sophia CSR 於 2024年4月5日的回應
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 一般

shane

讚好:整潔度、職員與服務和住宿狀況
its a nice place to stay for the price
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月30日的回應
Hi Shane,Our team is glad to hear that you found our place to be a good value for your money! Thank you for choosing to stay with us and taking the time to share your feedback. We hope you had a comfortable and enjoyable experience, and we look forward to hosting you again in the future!

10/10 優異

Jarrod

讚好:整潔度、職員與服務和住宿狀況
Nice place
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月27日的回應
Dear Guest,A hearty thanks for your rating and review. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 優異

Joslyn

家人同遊, 商務旅客
讚好:整潔度和住宿狀況
不滿:職員與服務
Very clean property! No problems on the property
於 2024 年 3 月住了 3 晚
Sophia CSR 於 2024年3月26日的回應
Dear Guest,Thank you for your positive review! We are happy to hear that you found our property very clean and that you didn't encounter any problems during your stay. Our team works hard to maintain a high standard of cleanliness and provide a hassle-free experience for our guests. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!

10/10 優異

Thayana

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月26日的回應
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 優異

Brenda

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
this hotel is clean
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月16日的回應
Hi Brenda,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 不錯

Martin

於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年2月24日的回應
Hi Martin,Seeing such a fantastic rating warms our hearts. We sincerely thank you for sharing your experience. We look forward to welcoming you back when you're in the area again!

4/10 欠佳

Beverly

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Although I made my reservations 2/3 weeks ago once I arrived nothing was available I had to wait in a chair in the lobby. After my trip I was tired. So not like I had plan Omgggg but Alec front desk personnel got me in a room ASAP thank. God🙏
於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年2月20日的回應
Dear Guest,We apologize for the inconvenience you experienced upon arrival. Your feedback is valuable to us, and we're glad Alec was able to assist promptly. Thank you for your patience, and we hope to exceed your expectations on your next visit.

4/10 欠佳

Joey

於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年3月21日的回應
Hi Joey,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

4/10 欠佳

Olasile

不滿:住宿狀況
Terrible facilities, seems like the whole place is an Homeless shelter.
於 2024 年 2 月住了 2 晚
Sophia CSR 於 2024年2月13日的回應
Hi Olasile,Our team regret that you had an unpleasant experience at our property. We never want our guests to have such a kind of experience. We are investigating the matter with our team and will reach out to you for further information.

10/10 優異

Eitan

於 2024 年 1 月住了 3 晚
Sophia CSR 於 2024年2月14日的回應
Hi Eitan,Thank you so much for the lovely 5-star review about your stay with us at our property. We are delighted to know that you had a fantastic experience and cannot wait to host you again soon!

10/10 優異

Jorge

讚好:住宿狀況
Todo bien
於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年2月12日的回應
Hi Jorge,I appreciate your rating and review. Receiving an astonishing 5-star review is a real victory for our hotel. We are infinitely grateful that you will choose us again. We are waiting to welcome you back soon!

10/10 優異

José Luis

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and cozy
於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年2月11日的回應
Hi Jose,Creating a warm and inviting atmosphere for our guests is what we aim for, and we're thrilled that you felt comfortable during your stay. Your comfort and satisfaction are our top priorities, and we can't wait to welcome you back for another cosy experience in the future. We look forward to seeing you again soon!

10/10 優異

Marcos

讚好:整潔度、職員與服務、設施服務和住宿狀況
Es un buen lugar para descansar
於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年2月8日的回應
Hi Marcos,Glad to hear that you found our hotel to be a good place to rest. Ensuring our guests have a peaceful and comfortable stay is our priority, and that you were able to relax with us. Thank you for your feedback, and we hope to have the opportunity to welcome you back for another restful stay in the future!

10/10 優異

Marie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 14 晚
Sophia CSR 於 2024年2月6日的回應
Hi Marie,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience. We always welcome our guest's ideas and suggestions. We hope to see you very soon!

8/10 不錯

Juan Carlos

於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年2月6日的回應
Hi Juan,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 優異

Bianca

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月31日的回應
Hi Bianca,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 優異

Rada

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月31日的回應
Hi Rada,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 不錯

shane

讚好:整潔度、職員與服務和住宿狀況
nice
於 2024 年 1 月住了 1 晚
Cassey Hubbard GM 於 2024年1月25日的回應
Thank you Shane for the good review we hope to see you next time

10/10 優異

Robyn

商務旅客
讚好:整潔度和設施服務
於 2024 年 1 月住了 3 晚
Sophia CSR 於 2024年1月20日的回應
Hi Robyn,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

8/10 不錯

Mauricio

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月20日的回應
Hi Mauricio,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

8/10 不錯

Kevin

家人同遊
讚好:設施服務
Newly updated floor and plumbing fixture.
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月18日的回應
Hi Kevin,Our commitment to maintaining a comfortable and modern environment is a top priority, and we're delighted that you noticed the improvements. Thank you for choosing us, and we look forward to hosting you again in the future!

10/10 優異

James

讚好:整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月17日的回應
Hi James,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 優異

Jarrod

讚好:設施服務
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月17日的回應
Hi Jarrod,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

2/10 很差

Mahdi (Laguna Niguel)

於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月17日的回應
Hi Mahdi,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 優異

Mauricio

讚好:整潔度、職員與服務和設施服務
於 2024 年 1 月住了 2 晚
Sophia CSR 於 2024年1月14日的回應
Hi Mauricio,Thank you so much for the fantastic 5 out of 5 rating! We are thrilled to hear that you had such a positive experience. It's always our goal to provide excellent service and make our guests feel valued. Your feedback is truly appreciated, and it motivates our team to continue delivering top-notch service. We look forward to welcoming you back in the future and creating more memorable experiences for you.

10/10 優異

Mahdi

讚好:設施服務
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月11日的回應
Hi Mahdi,Thank you for the 5-star rating. We take great pride in serving our wonderful guests. We hope you come back and see us again soon.

10/10 優異

Mauricio

寵物同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was amazing with me and made me feel like family. Thanks to Alex and Yadira for their kindness and professionalism.
於 2023 年 12 月住了 3 晚
Sophia CSR 於 2024年1月10日的回應
Hi Mauricio,Thank you for taking the time to share your positive experience with our staff, especially Alex and Yadira. We're thrilled to hear that their kindness and professionalism made you feel like family during your stay. Delivering exceptional service is our priority, and we appreciate your recognition of our team members. We look forward to welcoming you back and ensuring another warm and welcoming experience.

10/10 優異

Alexis

於 2024 年 1 月住了 3 晚
Sophia CSR 於 2024年1月28日的回應
Hi Alexis,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4/10 欠佳

Angel

不滿:整潔度、職員與服務和住宿狀況
Broke into the our room into the middle of the night because the front desk girl didn’t check their system right
於 2023 年 12 月住了 1 晚
Sophia CSR 於 2024年1月10日的回應
Hi Angel,I am thoroughly investigating this incident to prevent any recurrence in the future. Please accept our sincere apologies, and we appreciate your understanding as we take immediate steps to address and rectify this situation. We hope to have the opportunity to make amends and provide you with the quality experience you deserve in the future.

10/10 優異

hector

於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月28日的回應
Hi Hector,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 優異

Cecilia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
You should definitely give a raise ro the girl at the front desk. She is so kind and helpful.
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月10日的回應
Hi Cecilia,Thank you for your positive feedback and kind words about our front desk staff. We truly appreciate your recognition of her kindness and helpfulness. We are fortunate to have dedicated team members, and your acknowledgement motivates us to continue delivering exceptional service.

8/10 不錯

Pablo

Nice place to stay
於 2023 年 12 月住了 1 晚
Sophia CSR 於 2024年1月31日的回應
Hi Pablo,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 優異

Amber

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月5日的回應
Hi Amber,Thank you for the perfect rating! We're thrilled to hear that you had an excellent experience. If there's anything specific you loved about your stay or any feedback you'd like to share, we'd be delighted to hear it. We look forward to welcoming you back for another outstanding visit in the future!

10/10 優異

josue

於 2023 年 12 月住了 1 晚
Sophia CSR 於 2024年1月23日的回應
Hi Josue,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

8/10 不錯

Cheriesse

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Sophia CSR 於 2024年1月1日的回應
Hi Cheriesse,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.

6/10 一般

Armando

家人同遊
不滿:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 4 晚
Sophia CSR 於 2024年1月1日的回應
Hi Armando,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.

8/10 不錯

Morgan

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ive stayed in some disgusting Motel 6 before but this one was definitely one of the best ones. Not best motel but best out of motel 6. There was minimal hair on the room floor, bed and bathroom. But ive seen way worse. The location was perfect staff was perfect.
於 2023 年 12 月住了 2 晚
Sophia CSR 於 2024年1月1日的回應
Hi Morgan,It's great to know that the location was convenient for you, and the staff provided excellent service. If there are specific areas where you believe we can enhance our services further, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future. Thank you for choosing Motel 6.

10/10 優異

Guillermo

於 2023 年 12 月住了 7 晚
Sophia CSR 於 2024年1月20日的回應
Hi Guillermo,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!