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聖巴巴拉酒店的評價

3 out of 5
聖巴巴拉酒店
533 State St, Santa Barbara, CA

評價

8.8

優異

10 分評分，優異；1007 則評價中有 596 則" "
8 分評分，不錯；1007 則評價中有 263 則" "
6 分評分，一般；1007 則評價中有 83 則" "
4 分評分，欠佳；1007 則評價中有 39 則" "
2 分評分，很差；1007 則評價中有 26 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.0/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

2/10 很差

Nan

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2023 年 8 月住了 1 晚
William, Guest Services Manager 於 2023年9月6日的回應
Hi Nan,We're sorry your stay did not go as planned.We hope you give us another chance.Thank you for staying with us,

2/10 很差

FanJin

於 2023 年 8 月住了 1 晚
William, Guest Services Manager 於 2023年8月12日的回應
Hi FanJin, Sorry that you did not have a good stay with us. We strive to create a wonderful stay with all our guest and were sorry we fell short. If you have a moment I would like to speak with you about your experience staying with us. Please contact the hotel and ask for me. I look forward to hearing from you. We thank you for staying with u!

4/10 欠佳

Yihui

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Wi-Fi太差了
於 2023 年 3 月住了 1 晚
William, Guest Services Manager. 於 2023年5月2日的回應
Hi Yihui,I'm sorry that our Wi-Fi was not up to our standards during your stay. We do have high speed Wi-Fi, hard to tell what the issue might have been as we were not made aware of the issue during your stay.We hope you give us another chance.Thank you for staying with us!

10/10 優異

Nancy

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel with amazing staff. The rooms were super comfortable and the bed was really wonderful. Love this one. We will be back!
於 2024 年 4 月住了 1 晚
Lay, Guest Services 於 2024年4月27日的回應
Hi Nancy, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you enjoyed your stay! We are going through renovations this year and look forward to seeing you back again in the future!

10/10 優異

Joseph

讚好：整潔度、職員與服務和住宿狀況
State Street is now a popular destination for foodies and shoppers. The hotel is conveniently located near the beach, making it a prime spot in downtown.
於 2024 年 4 月住了 1 晚
Lay, Guest Services 於 2024年4月26日的回應
Hi Joseph, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

Lauren

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
clean
於 2024 年 4 月住了 1 晚
Lay, Guest Services 於 2024年4月14日的回應
Hi Lauren, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you enjoyed your stay and hope to see you back again in the future!

10/10 優異

Kamran

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and nice
於 2024 年 4 月住了 1 晚
Lay, Guest Services 於 2024年4月13日的回應
Hi Kamran, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you enjoyed your stay and hope to see you back again in the future!

10/10 優異

Marissa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Lay, Guest Services 於 2024年4月14日的回應
Hi Marissa, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you enjoyed your stay and hope to see you back again in the future!

10/10 優異

Chris

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
As advertised friendly staff and clean as a whistle. 👍
於 2024 年 4 月住了 2 晚
Lay, Guest Services 於 2024年4月12日的回應
Hi Chris, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you enjoyed your stay and hope to see you back again in the future!

8/10 不錯

Carol

great location -- easy to access beach as well as State Street shopping. It is the place to be if you like late-night clubbing. Standard room somewhat cramped, but nicely appointed.
於 2024 年 4 月住了 2 晚
Lay, Guest Services 於 2024年4月11日的回應
Hi Carol, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

Taylor

家人同遊
讚好：設施服務和住宿狀況
Good feeling of welcoming from staff very charming
於 2024 年 4 月住了 1 晚
Lay, Guest Services 於 2024年4月10日的回應
Hi Taylor, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you enjoyed your stay and hope to see you back again in the future!

10/10 優異

Melissa

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Staff is very helpful. Area a little congested but close to lots of stuff!
於 2024 年 4 月住了 1 晚
Lay, Guest Services 於 2024年4月10日的回應
Hi Melissa, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

Antonio

於 2024 年 4 月住了 1 晚

10/10 優異

Grant

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great classic hotel with a lot of charm and history. Very clean and all amenities up to date. Right in the middle of all the restaurants on state street. Staff very friendly.
於 2024 年 4 月住了 2 晚
Lay, Guest Services 於 2024年4月9日的回應
Hi Joanna, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you enjoyed your stay and took advantage of our prime downtown location. We hope to see you back again in the future!

4/10 欠佳

Luis Alberto

讚好：職員與服務
不滿：住宿狀況
PET friendly 👍
於 2024 年 4 月住了 1 晚
Lay, Guest Services 於 2024年4月9日的回應
Hello Luis, we're sorry to hear that your stay was not up to your expectations. We are going through renovations this year and hope to welcome you back then. Thank you for staying with us!

6/10 一般

Lance

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Disappointing room configuration and bed was not standard queen size. Very noisy late night from bars/clubs nearby. Staff and amenities were good though.
於 2024 年 4 月住了 2 晚
Lay, Guest Services 於 2024年4月9日的回應
Hello Lance, we're sorry to hear that your stay was not up to your expectations. We are going through renovations this year and hope to welcome you back then. Thank you for staying with us!

10/10 優異

Matofa

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice location in the midst of all the State Street action. When you step into the hotel lobby, you are immediately separated from all the noise on the street.
於 2024 年 4 月住了 1 晚
Lay, Guest Services 於 2024年4月9日的回應
Hi Matofa, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

Helga

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing location and great staff!
於 2024 年 4 月住了 1 晚
Lay, Guest Services 於 2024年4月9日的回應
Hi Helga, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

Steven

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect hotel for romantic getaway. Perfect location and wonderful amenitie. Staff was polite and the folks in valet get 5 gold stars.
於 2024 年 2 月住了 2 晚
Lay, Guest Services 於 2024年4月9日的回應
Hi Steven, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

Erin K

家人同遊
讚好：整潔度、職員與服務和住宿狀況
A fun Easter weekend with my daughter and her new puppy!!!
於 2024 年 3 月住了 2 晚
Lay, Guest Services 於 2024年4月6日的回應
Hi Erin, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you enjoyed your stay and hope to see you back again in the future!

10/10 優異

Diane

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Lay, Guest Services 於 2024年4月17日的回應
Hi Diane, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you enjoyed your stay and hope to see you back again in the future!

10/10 優異

Joanna

讚好：住宿狀況
於 2024 年 4 月住了 2 晚
Lay, Guest Services 於 2024年4月6日的回應
Hi Joanna, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you enjoyed your stay and hope to see you back again in the future!

10/10 優異

John (Holly Springs)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Love the location and the hotel was nice
於 2024 年 3 月住了 1 晚
Lay, Guest Services 於 2024年4月4日的回應
Hi John, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

Arthur (Scottdale)

讚好：整潔度、職員與服務和住宿狀況
The staff was great. I needed assistance with scanning documents. They were able take care of it for me.
於 2024 年 3 月住了 2 晚
Lay, Guest Services 於 2024年4月4日的回應
Hi Arthur, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you enjoyed your stay and hope to see you back again in the future!

10/10 優異

Justin

讚好：整潔度、職員與服務和住宿狀況
Had a great stay. They went the extra mile for my dog and everyone was pleasant.
於 2024 年 3 月住了 2 晚
Lay, Guest Services 於 2024年4月4日的回應
Hi Justin, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you enjoyed your stay and hope to see you back again in the future!

6/10 一般

Corina

家人同遊
Excellent front desk staff! Older property, not well maintained or clean. Dirty carpets and walls, mold in the bathroom.
於 2024 年 4 月住了 1 晚
Lay, Guest Services 於 2024年4月4日的回應
Hello Corina, we're sorry to hear that your stay was not up to your expectations. We are going through renovations this year and hope to welcome you back then. Thank you for staying with us!

10/10 優異

Kristofer

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent services and environment for another visit
於 2024 年 3 月住了 1 晚
Lay, Guest Services 於 2024年4月2日的回應
Hi Kristofer, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

Alpa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Centrally located on State street, walkable to variety of dining, options, shopping and entertainment. Rooms have a very comfortable bed, good temperature, clean, a hot water kettle for pour over coffee, refrigerator, safe and a selection of snacks and drinks for purchase. Parking as in every downtown situation is difficult on the street, but they have a valet option.
於 2024 年 3 月住了 1 晚
William, Guest Services Manager 於 2024年4月1日的回應
Hi Alpa, thank you so much for taking the time to write about your experience at Hotel Santa Barbara. We are so glad you enjoyed your stay with us and we can't wait to welcome you back again!

10/10 優異

paul

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel Santa Barbara is in an excellent location off of state st where all the shopping and restaurants are. The staff, hotel and service were all the best! You couldn't ask for much more!
於 2024 年 3 月住了 4 晚
Lay, Guest Services 於 2024年3月31日的回應
Hi Paul, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you took advantage of our prime downtown location and hope to see you back again in the future!

10/10 優異

Barbara

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk staff were incredibly accommodating and thoughtful. The hotel is perfectly situated. The beds were super comfy, lots of fluffy towels and good coffee in am, cookies in afternoon. Would stay there again!
於 2024 年 3 月住了 4 晚
Lay, Guest Services 於 2024年3月31日的回應
Hi Barbara, we're so glad to hear that you enjoyed your time here! Thank you so much for staying with us and taking the time to give us a good review. We really appreciate it and hope to see you back again in the future!

10/10 優異

Allan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pro: Great location. Heritage hotel. Beautifully maintained. Staff very helpful. Rooms not large but nicely furnished and decorated. Good size bathroom and shower. Con: no option other than valet parking. After all taxes/hotel fees/parking fees added the standard king bed room cost almost $450 a night.
於 2024 年 3 月住了 1 晚
Lay, Guest Services 於 2024年3月27日的回應
Hi Allan, thank you so much for staying with us and taking the time to give us a good review. We're glad to hear you took advantage of our prime downtown location and hope to see you back again in the future!

10/10 優異

Zachary (Bellevue)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Lay, Guest Services 於 2024年3月26日的回應
Hi Zachary, thank you so much for staying with us and taking the time to give us a good review. We really appreciate it and hope to see you back again in the future!

10/10 優異

justin carter

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Lay, Guest Services 於 2024年3月26日的回應
Hi Justin, thank you so much for staying with us and taking the time to give us a good review. We really appreciate it and hope to see you back again in the future!

10/10 優異

Nicholas

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Lay, Guest Services 於 2024年3月21日的回應
Hi Nicholas, thank you so much for staying with us and taking the time to give us a review. We really appreciate it and hope to see you back again in the future!

8/10 不錯

Kathy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The bathroom while very modern and pretty wasn’t practical or safe. The bathroom mat got wet every time I took a shower and the floor was slippery. I could barely brush my teeth as the bathroom sink was much taller than the accepted standard.
於 2024 年 3 月住了 3 晚
Lay, Guest Services 於 2024年3月16日的回應
Hi Kathy, thank you so much for staying with us and taking the time to give us a review. We're so glad to hear that you enjoyed your stay with us. We really appreciate the feedback and hope to see you back again in the future!

10/10 優異

ALFONSO

讚好：整潔度、職員與服務和住宿狀況
Best location 5 blocks from the beach! Awesome hotel
於 2024 年 3 月住了 1 晚
Lay, Guest Services 於 2024年3月16日的回應
Hi Alfonso, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

Jenny

讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable and convenient
於 2024 年 3 月住了 1 晚
Lay, Guest Services 於 2024年3月16日的回應
Hi Jenny, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

Dezyier

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Lay, Guest Services 於 2024年3月16日的回應
Hi Dezyier, thank you so much for staying with us and taking the time to give us a good review. We really appreciate it and hope to see you back again in the future!

8/10 不錯

Linda

讚好：整潔度、職員與服務和住宿狀況
Great property and location to DT Santa Barbara. Parking is so convenient and very friendly staff
於 2024 年 1 月住了 2 晚
Lay, Guest Services 於 2024年3月16日的回應
Hi Linda, we're glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

Irene (Santa Clarita)

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a beautiful hotel right in the middle of all the action, everything was walking distance and the free bicycle rentals was a bonus!
於 2024 年 3 月住了 2 晚
Lay, Guest Services 於 2024年3月11日的回應
Hello Irene, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

8/10 不錯

purnima

於 2024 年 3 月住了 1 晚
William, Guest Services Manager 於 2024年4月1日的回應
Hello Purnima, thank you for staying with us!

10/10 優異

Debra

讚好：整潔度、職員與服務、設施服務和住宿狀況
Super clean, comfy bed, excellent location
於 2024 年 3 月住了 1 晚
Lay, Guest Services 於 2024年3月11日的回應
Hi Debra, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

Muge

家人同遊
讚好：整潔度和職員與服務
Excellent location, decent size rooms, daily coffee/tea in the morning was a nice add on
於 2024 年 3 月住了 2 晚
Lay, Guest Services 於 2024年3月11日的回應
Hi Muge, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

Asher

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing service, beautiful hotel, and perfect location!
於 2024 年 3 月住了 1 晚
Lay, Guest Services 於 2024年3月11日的回應
Hi Asher, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location. Hope to see you again in the future!

10/10 優異

arie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
i love this place , its a great location .
於 2024 年 2 月住了 2 晚
Lay, Guest Services 於 2024年3月10日的回應
Hi Ronald, thank you so much for staying with us and taking the time to give us a good review. We really appreciate it and hope to see you back again in the future!

8/10 不錯

Christopher

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great hotel for the price. They said they’re about to remodel, which is good. The bed sounded like it’s wrapped in plastic, awful pillows, single ridiculously small elevator, MAYBE 150 sf room (my wife and I felt like we were in a closet….and the closet was miniature). Positives….very clean, great location, great value, safe. Just make sure you double check the room you’re getting so you’re not stuck with one bed for 3 people. They do have larger rooms. I’ve stayed at hundreds of hotels, this one was definitely worth the $200 when you include the $30 valet. The hotel just needs to improve the bed/pillows, and let people know just how tiny the rooms are. If you’re newlyweds, you’ll love it! All in all, a great price for the location!
於 2024 年 2 月住了 1 晚
Lay, Guest Services 於 2024年3月9日的回應
Hi Christopher, thank you so much for staying with us and taking the time to give us a review. We really appreciate the feedback and hope to see you back again in the future!

10/10 優異

Oswaldo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was awsome
於 2024 年 2 月住了 3 晚
Lay, Guest Services 於 2024年3月8日的回應
Hi Oswald, thank you so much for staying with us and taking the time to give us a review. We really appreciate it and hope to see you back again in the future!

6/10 一般

STEFAN

Lay, Guest Services 於 2024年3月4日的回應
Hi David, thank you so much for staying with us and taking the time to give us a review. We really appreciate it and hope to see you back again in the future!

10/10 優異

Michael

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
A bit old but an elegant and convenient almost grand hotel.
於 2024 年 2 月住了 3 晚
Lay, Guest Services 於 2024年3月2日的回應
Hi Michael, we're so glad to hear that you enjoyed your stay with us and took advantage of our prime downtown location! Thank you so much for staying with us and taking the time to give us a review. We really appreciate it and hope to see you back again in the future!

10/10 優異

Anita (Santa Barbara)

伴侶同遊, 寵物同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff at Hotel Santa Barbara have been a dream. I was in town for a stressful meeting, and their team have made every step pure ease! I would definitely return!
於 2024 年 2 月住了 2 晚
Lay, Guest Services 於 2024年2月29日的回應
Hi Anita, thank you so much for staying with us and taking the time to give us a good review. We really appreciate it and hope to see you back again in the future!