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檸檬樹旅館的評價

3.5 out of 5
檸檬樹旅館
2819 State Street, Santa Barbara, CA

評價

8.0

很好

10 分評分，優異；1002 則評價中有 410 則" "
8 分評分，不錯；1002 則評價中有 294 則" "
6 分評分，一般；1002 則評價中有 162 則" "
4 分評分，欠佳；1002 則評價中有 91 則" "
2 分評分，很差；1002 則評價中有 45 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Hanying

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 4 晚
Lemon Tree Inn 於 2021年8月13日的回應
Thank you for choosing to stay with us, we appreciate your feedback!

4/10 欠佳

A

不滿：整潔度、設施服務和住宿狀況
When I got to my room it was dirty. The carpet was ripped there were scuffed marks on the walls and the refrigerator was in the bathroom. I had never stayed in a room where the refrigerator was next to the toilet. I had to ask for another room. I callet the front desk and asked to make sure they the room was cleaned for bed bugs. The front desk worker said that the room “shouldn’t “ have bed bugs. That was not reassuring to me. I left the hotel
於 2024 年 4 月住了 1 晚

8/10 不錯

Aruna

家人同遊
讚好：整潔度和住宿狀況
Lemon trees around property…spacious rooms
於 2024 年 4 月住了 2 晚

8/10 不錯

Chris

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
nice hotel
於 2024 年 4 月住了 1 晚

6/10 一般

Michael

讚好：職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Marilyn (Dublin)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely stay for the price
於 2024 年 4 月住了 2 晚

8/10 不錯

Hemant

讚好：整潔度和職員與服務
Except the spring mattress which gave me a bad backache, everything else was good.
於 2024 年 4 月住了 2 晚

6/10 一般

IFang

讚好：職員與服務
於 2024 年 4 月住了 1 晚

6/10 一般

Walter

於 2024 年 4 月住了 1 晚

10/10 優異

Jack

Very scenic
於 2024 年 4 月住了 2 晚

4/10 欠佳

David

不滿：職員與服務和住宿狀況
Better options surely available
於 2024 年 4 月住了 2 晚

6/10 一般

Monique

親子同遊, 商務旅客
讚好：職員與服務
不滿：住宿狀況
The check-in was easy & the front desk gentleman was friendly. Tidy room. Very odd structured building; kind of like a maze. The bed is SO hard. Kinda disappointed about the bed. Otherwise, it’s a quiet place and seems safe. Hope we can find our way out.
於 2024 年 4 月住了 1 晚

10/10 優異

Jessyka (CANYON CITY)

讚好：整潔度
於 2024 年 3 月住了 3 晚

8/10 不錯

Selina

讚好：整潔度
於 2024 年 4 月住了 4 晚

6/10 一般

chris

讚好：職員與服務
於 2024 年 4 月住了 1 晚

10/10 優異

REE

於 2024 年 4 月住了 1 晚

10/10 優異

Alyx

商務旅客, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Great stay
於 2024 年 4 月住了 1 晚

10/10 優異

caitlyn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My boyfriend and I enjoy staying at this hotel. We appreciate the nice rooms, great food, and friendly staff. Thank you so much.
於 2024 年 4 月住了 1 晚

10/10 優異

Isabel

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service and staff.
於 2024 年 4 月住了 1 晚

8/10 不錯

Martha

讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to downtown. Staff were friendly and prompt. Affordable without feeling stingy or cheap.
於 2024 年 3 月住了 2 晚

10/10 優異

Ronald

家人同遊
We stay at the Lemon Tree everytime we go to Santa Barbara. Even though its nice because of all of the lemon trees our last room was a old and dated. Hopefully renovations are done to all the rooms.
於 2024 年 2 月住了 2 晚

10/10 優異

Christina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk was friendly
於 2024 年 3 月住了 1 晚

8/10 不錯

melania

讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet wirh beautiful courtyard. However no breakfast and microwave in rooms
於 2024 年 3 月住了 2 晚

4/10 欠佳

Jessica (Oxnard)

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
We’ve stayed here many times before but I think this was our last booking with them. Front desk staff was friendly and checked us in quick. The room however was awful. Mold on the wall in the closet which is the back of the shower and on the wall next to the shower. Tile in the shower didn’t look like it was properly grouted and caulked so I’m sure there’s more mold going on under that tile too. My asthma was quite irritated during our two nights. The shower pressure was a joke, it was barely trickling out inches from the wall and it was either too hot or luke warm. The hairdryer almost caught fire the first night. There was also a piece of a metal plug broken off in that outlet. When I called the front desk, they offered to send a new hairdryer, but didn’t even attempt to offer me a new room about the mold. Clearly they don’t care about their guests health. There’s also paint peeling off of the building, it’s in need of maintenance! The only good thing about this property was the Crocodile Bar, it was actually good food.
於 2024 年 3 月住了 2 晚

2/10 很差

Fred

伴侶同遊
不滿：整潔度和住宿狀況
We arrived to find that the Elevator did not work and we had to carry all of our luggage to our second floor room. The room was dingy the bed and bedding were worn and unappealing. The Tub in in bathroom had Black mold around the sides and was cracked and rusted. Ther was still a bar of soap in the tub from the last occupant. The Bathroom floor was dirty. The following day the coffee service in the room was not refreshed nor was the Bat Mat replaced. Though the property was supposed to be non-smoking our room was constantly reeking of smoke from the next room. For a room that was almost $300.00 a night, it was a disgrace.
於 2024 年 3 月住了 2 晚
Lemon Tree Inn - Santa Barbara 於 2024年3月24日的回應
We regret such a negative reaction from any stay at our Inn. Our staff is always happy to address any issues 24/7. We were unable to find a stated almost 300 rate during your stay, regardless we are sorry things did not go well during your time with us.The Lemon Tree Inn has 96 well appointed guest rooms, most with Private Balcony or Lanai facing our Tropical Courtyard with Large Heated Swimming Pool, Sundeck and Tiki Bar. Guests also enjoy our famous Crocodile Restaurant and Bar for convenient on-site Dining.

6/10 一般

Alessia

家人同遊, 商務旅客
不滿：整潔度、職員與服務和住宿狀況
Not impressed with the hotel room, old and not very clean.
於 2024 年 3 月住了 1 晚

8/10 不錯

William

於 2024 年 3 月住了 3 晚

10/10 優異

Jon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property has a large pool and its heated. The rooms were large. Lots of trees to hide the property from street view. Coffee and convenience sstore close by. Definitely stay here again.

8/10 不錯

Marna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The stay was perfect for the price.
於 2024 年 3 月住了 1 晚

8/10 不錯

Yaritxa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Donna

多人同遊
讚好：職員與服務
The State St is very deceiving. Not near town at all. Very old & tired motel
於 2024 年 2 月住了 3 晚
Lemon Tree Inn 於 2024年3月1日的回應
The Lemon Tree is located at the Center of Paradise and is a wonderful place to stay. Our friendly staff welcomes you to enjoy our Crocodile Restaurant and Bar and our 96 well appointed guest rooms. Most rooms have a private balcony or lanai facing our lush Tropical Courtyard with Large Heated Swimming Pool, SunDeck and Tiki Bar.

4/10 欠佳

Gilbert (Templeton)

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very outdated and extremely noisy mechanical roof equipment, I would not visit or stay there again.
於 2024 年 2 月住了 1 晚
Lemon Tree Inn 於 2024年3月1日的回應
We are sorry for your impression of our Inn. Our staff is happy to address any concerns with our facilities. We are curious about rooftop equipment noise since our only rooftop mechanical is above our Restaurant.

4/10 欠佳

Timothy

伴侶同遊
不滿：整潔度和住宿狀況
Certain areas look nice on the property. Certain areas dont. Our room looked pretty bad which lowered our over all experience scuff marks all over the walls hand prints on walls plaster hole patching in bathroom. Guys its simple to spot paint.
於 2024 年 2 月住了 2 晚
Lemon Tree Inn 於 2024年3月1日的回應
Thank you for your review. We regret any disappointment with our Inn during your recent stay, our staff takes all feed back seriously.We look forward to making your next stay a more pleasurable experience.

6/10 一般

Gloria

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
I loved our first floor patio room looking out onto the courtyard full of trees and pool. However, the bed cover and rug were a bit too shabby and worn out for it to feel luxurious. Staff were very helpful and friendly. Restaurant served very tasty food.
於 2024 年 2 月住了 1 晚
Lemon Tree Inn 於 2024年3月3日的回應
Gloria, thank you for mentioning us. We regret you did not like out current bedding and throw rug setup, we are always making updates to the soft goods in our rooms.

8/10 不錯

George

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I wish that included breakfast in the price during our stay.
於 2024 年 2 月住了 1 晚

6/10 一般

Claudia

於 2024 年 2 月住了 2 晚

4/10 欠佳

Gynnae L

家人同遊
不滿：設施服務和住宿狀況
Well, bedding was super weird, 2 standard pillows, that were not of hotel quality, comforter on bed looked like something from a used garage sale. No washcloths. Some metal thing under bed that was strange& loud. You could hear everything from other rooms like they were in your room& charged a security deposit upon check in. For the price spent this should have been a 2 *only and know more $180/night. Ridiculous price for this room! Disappointed Expedia!
於 2024 年 2 月住了 1 晚
Lemon Tree Inn 於 2024年3月1日的回應
We regret your overall impression of our Inn. Our staff is available to address preferences 24/7 whether a different pillow is desired, or something else. Our room rates are very competitive for Santa Barbara. The Lemon Tree has the Crocodile Restaurant and Bar, Lush Tropical Courtyard with Heated Swimming Pool and Tiki Bar. Guests enjoy Private Balconies or Lanais in most of our 96 guest rooms.All rooms are Air Conditioned with Large TVs, personal safes, and WiFi.Our friendly staff looks forward to welcoming you in Santa Barbara.

4/10 欠佳

Debra

多人同遊
不滿：整潔度和住宿狀況
The room was dirty s chair was on the bed and trash cans on a table. I could hear entire conversations of the occupants next to me.
於 2024 年 2 月住了 1 晚
Lemon Tree Inn 於 2024年3月1日的回應
We do regret the mix-up in releasing a room that was not ready. The carpet was cleaned and room was not straightened, which was done for guests who were reported to be otherwise pleased with the room for their stay.Our friendly staff is eager to make every stay at the Lemon Tree an enjoyable time.

10/10 優異

Leslie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really liked that the Lemon Tree Inn had a fancy restaurant inside! Made it so easy to go dine in and come back to the hotel room. Our stay was great!
於 2024 年 1 月住了 1 晚
Lemon Tree Inn 於 2024年3月1日的回應
Thank you for your great review and for enjoying our Crocodile Restaurant and Bar…looking forward to your next visit!

10/10 優異

Ksenia

於 2024 年 2 月住了 1 晚

10/10 優異

Steven

讚好：整潔度、職員與服務、設施服務和住宿狀況
I really enjoyed staying here. For the price it was one of the better deals on State Street. Room was really clean, and spacious. Hopefully next time I stay here, it will be warmer and I'll be able to use the pool facilities. The staff in the office were pleasant, and helpful.
於 2024 年 2 月住了 1 晚
Lemon Tree Inn 於 2024年3月1日的回應
Thank you for your great review, we look firward to your next visit.

10/10 優異

Mark

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing staff and great rooms! The hotel was even kind enough to alert us that we left something behind in the room after checking out. Would definitely love to stay again!
於 2024 年 2 月住了 2 晚
Lemon Tree Inn 於 2024年3月1日的回應
Thank you for the kind review!

10/10 優異

Benjamin

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfekt
於 2024 年 2 月住了 1 晚

10/10 優異

jaime

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the service. And the property Great. Place
於 2024 年 1 月住了 1 晚

6/10 一般

Arkadiy

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
Very outdated with bad bed, bedding, worn out everything and 0 soundproofing.
於 2024 年 1 月住了 1 晚
Lemon Tree Inn 於 2024年2月7日的回應
We regret our Inn did not meet your expectations, The Lemon Tree Inn is a wonderful place to stay, these comments do not accurately describe our Property.

10/10 優異

Gustavo

讚好：整潔度、職員與服務和住宿狀況
Great staff, great room, very clean
於 2024 年 1 月住了 1 晚

10/10 優異

Leah

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Micah

讚好：整潔度、職員與服務和住宿狀況
It is a nice 3rd generations family ran hotel.
於 2024 年 1 月住了 1 晚

10/10 優異

Kou

於 2024 年 1 月住了 2 晚

10/10 優異

James

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚