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聖巴巴拉凱藝酒店的評價

2.5 out of 5
聖巴巴拉凱藝酒店
3055 De La Vina Street, Santa Barbara, CA

評價

7.8

不錯

10 分評分，優異；1002 則評價中有 273 則" "
8 分評分，不錯；1002 則評價中有 415 則" "
6 分評分，一般；1002 則評價中有 211 則" "
4 分評分，欠佳；1002 則評價中有 72 則" "
2 分評分，很差；1002 則評價中有 31 則" "

8.2/10 

整潔度

8.2/10 

職員與服務

7.2/10 

設施服務

7.6/10 

住宿狀況

7.4/10 

環保程度

評價

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
房間太小，髒亂
於 2022 年 12 月住了 1 晚
Brett 於 2023年1月18日的回應
Thank you for taking the time to review your stay with us here at the Quality Inn Santa Barbara, we are very excited to hear that you had an enjoyable experience, we hope to welcome you back in the near future.Sincerely, Brett ThomasHotel Manager

8/10 不錯

Weizhi

多人同遊
讚好：整潔度、職員與服務和客房舒適度
It’s ok
Check in must after 2:00pm, very convenience, close to main business center
於 2021 年 8 月住了 1 晚
Thomas 於 2021年9月11日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Kam Sheung

讚好：職員與服務
不滿：客房舒適度
房间及卫生间狭小
於 2019 年 1 月住了 1 晚
JesC 於 2021年12月17日的回應
Thank you for your valued feedback. Should your travels bring you back to Santa Barbara, we hope you visit us again,

8/10 不錯

jin-shing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚

6/10 一般

真實旅客

房間有點小，但有早餐及免費的停車還蠻方便的。 地點還OK~不會太偏僻 設施及房間雖然不是太新，但也算乾淨舒適。
於 2018 年 3 月住了 1 晚

8/10 不錯

Meishan

讚好：整潔度、住宿狀況和客房舒適度
Coming again
於 2018 年 2 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
性价比差
价格高条件差

6/10 一般

Tsung Yuan

Good clerk service
FREE WIFI Breakfast is good Can not block noise from other room or upper room. Close to Airport. Eating and shopping are available. Nice clerk service.

8/10 不錯

HUNG CHENG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
附近餐廳多，還有超市也很近

8/10 不錯

Hsiaofang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

JINXIA (China)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
clean and tidy, only one night, around the hotel, there are not so many choices for the food

8/10 不錯

Xiaoyan (china)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good place
clean and good location to stay

6/10 一般

ZHIXIN

讚好：整潔度和職員與服務
不错
一号公路的中途歇脚的地方，酒店房间小但设施齐全，附近有超市和餐馆，比较方便。

8/10 不錯

chong (中国)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wi-Fi不能使用
Wi-Fi不能使用

6/10 一般

真實旅客

房间有股味道
地点不错，附近有较多餐馆。订房时要求安排安静的房间，安排到了一楼，房间较小，不好放行李，卫生间也较小，水是滑腻的感觉，窗户与房门在同一面墙上，通风不好，难以适应的是房间有股味道。

8/10 不錯

Keith (Beijing)

还可以，早餐非常好
房间小，不隔音，但酒店位置和价格还可以，值得称赞的是早餐，品种多味道好，满意。

8/10 不錯

tony

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
距离商业中心和海边稍远
汽车旅馆性质的，简答整洁。不足就是距离商业中心和海边稍远，我们步行了大约半个小时到海边。早餐很丰富，很好吃。

8/10 不錯

Clare

讚好：客房舒適度
适合过夜
酒店早饭很丰富，洗手间和浴室是分离出的，浴室有些小。房间也不是很大，适合过夜。离市中心有10分钟的路程。当然，附近有个MACYS,购物还算方便的。

6/10 一般

Rocio

讚好：整潔度
於 2024 年 1 月住了 2 晚

10/10 優異

Gerardo

於 2024 年 2 月住了 2 晚

10/10 優異

Maria

於 2024 年 2 月住了 3 晚

10/10 優異

LI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Mireia 於 2024年2月12日的回應
Dear Li,Thank you for taking the time to provide positive feedback about your stay with us. We are looking forward to host you on your next trip.

6/10 一般

Phyllis

家人同遊
讚好：整潔度、職員與服務和住宿狀況
It had the smallest bathroom I ever saw in a motel room.
於 2024 年 1 月住了 1 晚
Mireia 於 2024年2月12日的回應
Dear Phyllis,Thank you for taking the time to provide valuable feedback about your stay. I am sorry to hear that we didn't meet your expectations with the bedroom accommodation.

8/10 不錯

Vijaya

讚好：整潔度、職員與服務和客房舒適度
Ok for the price paid.
Little outdated. Bathroom tub needs updated.
於 2024 年 1 月住了 4 晚
Mireia 於 2024年2月12日的回應
Dear Vijaya,Thank you for taking the time to provide valuable feedback about your stay with us. I would like to apologize for not meeting your expectations with the bedroom accommodation.

8/10 不錯

Christy

家人同遊
讚好：職員與服務、設施服務和住宿狀況
It’s was perfect for a quick overnight stay. Breakfast was good. Waffle maker and yoghurts and pastries. Coffee and juices. Modest, but did the job. There was some garbage stuffed behind the nightstand that had not been cleaned. Otherwise, it was exactly as I would think it should have been for price and chain.
於 2024 年 1 月住了 1 晚

8/10 不錯

Javier

於 2024 年 1 月住了 1 晚
Mireia 於 2024年2月12日的回應
Dear Javier,Thank you for taking the time to provide positive feedback about your stay with us. We are looking forward to host you on your next visit to Santa Barbara

4/10 欠佳

Lisa

不滿：整潔度、職員與服務、設施服務和住宿狀況
Lights by Sid not work in the rooms. Outlets did not have power. Sink spelled smell awful like the sewer. Dirty desks. Spider in the bathroom drain and trash can. Towels were dirty and looked like used car rags. They were supposed to be white, they were gray and disgusting.
於 2024 年 1 月住了 2 晚
Mireia 於 2024年2月12日的回應
Dear Lisa,Thank you for taking the time to provide valuable feedback about your stay with us. I would like to apologize for all the inconvenience you had during your stay. I will address all these issues with the rest of the departments, in order to provide excellent service on your next trip to Santa Barbara

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Helpful staff
於 2024 年 1 月住了 1 晚
Mireia 於 2024年2月12日的回應
Dear David,Thank you for taking the time to provide valuable feedback about your stay with us. I am glad to hear the positive feedback about our staff. We are looking forward to host you on your next visit to Santa Barbara

10/10 優異

Jeneva

於 2024 年 1 月住了 2 晚
Mireia 於 2024年2月12日的回應
Dear Jeneva,Thank you for taking the time to provide positive feedback about your stay with us. We are looking forward to host you on your next trip to Santa Barbara

8/10 不錯

Xijia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall, it was a good experience. People are friendly and they offered breakfast. But I booked a king size bed, I do not think the bed in 201 is king size.
於 2023 年 12 月住了 1 晚
Mireia 於 2024年2月12日的回應
Dear Xijia,Thank you for taking the time to provide valuable feedback about your stay with us. I will share your positive comments with the rest of the team, and we are looking forward to see you next time you come to Santa Barbara

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Poor quality
Poor cleanliness No bread and sugar at the breakfast
於 2023 年 12 月住了 2 晚
Mireia 於 2024年2月12日的回應
Good afternoon,Thank you for taking the time to provide valuable feedback about your stay with us. I am sorry to hear you didn't have a great time with us. I will share your comments with the housekeeping and restaurant departments, in order to improve our service, and host you next time you come to Santa Barbara

8/10 不錯

Kent

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Mireia 於 2024年2月12日的回應
Dear Kent,Thank you for taking the time to provide positive feedback about your stay with us. We are looking forward to host you next time you come to Santa Barbara

10/10 優異

Jorge

於 2023 年 12 月住了 1 晚
Mireia 於 2024年2月12日的回應
Dear Jorge,Thank you for taking the time to provide positive feedback about your stay. We hope to host you next time you come to Santa Barbara

6/10 一般

Laura

讚好：職員與服務
於 2023 年 12 月住了 1 晚
Mireia 於 2024年2月12日的回應
Dear Laura,Thank you for taking the time to provide valuable feedback about your stay. We hope to see you again.

10/10 優異

Kay

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Mireia 於 2024年2月12日的回應
Dear Kay,Thank you for taking the time to provide positive feedback about your stay. We are looking forward to host you next time you come to Santa Barbara

10/10 優異

Maria

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Mireia 於 2024年2月12日的回應
Dear Maria,Thank you for taking the time to provide positive feedback about your stay. We are looking forward to host you next time you visit Santa Barbara

2/10 很差

Andrew

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very low end. Pictures are not very accurate. For what it was nit worth price.
於 2023 年 12 月住了 3 晚

4/10 欠佳

真實旅客

不滿：住宿狀況和客房舒適度
Geld nicht wert
Älteres Motel, in die Jahre gekommen und abgenutzt. Gehört von Grund auf renoviert. Kleinstes Badezimmer, abgenutzte Möbel. Dafür zu teuer. Gute und ruhige zentrale Lage. Vieles zu Fuß zu erreichen, gute Nachbarschaft.
於 2023 年 12 月住了 1 晚

10/10 優異

Geoffrey

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

moshe

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Randall

讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the property and the parking lot. The room was great and the rate was good.
於 2023 年 12 月住了 1 晚

2/10 很差

Geoffrey Newton

於 2023 年 11 月住了 1 晚
Mireia 於 2024年2月12日的回應
Dear Geoffrey,Thank you for taking the time to provide valuable feedback about your stay. I am sorry to see we didn't meet your expectations during your stay. I hope you give us another opportunity to host you,

8/10 不錯

Michael

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Good Santa Barbara Stay
The hotel was very adequate. A Clean room with everything we needed. A decent breakfast for all of us as well. The personnel were friendly and welcoming. Parking lot needs reasphalting.
於 2023 年 11 月住了 2 晚

8/10 不錯

Marcelo

讚好：整潔度、住宿狀況和客房舒適度
Fácil acesso
Facilidade de acesso aos principais atrativos da cidade para quem está de carro é o ponto forte da unidade.
於 2023 年 11 月住了 1 晚

4/10 欠佳

Alla

不滿：設施服務和住宿狀況
We came after a long ride tired and the receptionist could’t find our reservation with Expedia. It took a while until he could manage it. The hotel is located on the end of the State street and to get to the downtown must take Uber or public transportation if without car. The hotel old and needs remodeling. The breakfast was poor and the staff was very friendly.
於 2023 年 10 月住了 4 晚
Mireia 於 2023年11月28日的回應
Dear Alla,Thank you for taking the time to provide valuable feedback about your stay with us. I would like to apologize for the inconvenience you had during your stay with the breakfast options. I will talk to the restaurant department to provide more variety of products at breakfast. We hope you give us another opportunity next time you visit Santa Barbara

10/10 優異

Patricia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Mireia 於 2023年11月28日的回應
Thank you for taking the time to provide valuable feedback about your stay with us

6/10 一般

Dave

讚好：整潔度和客房舒適度
Adequate ice machine broken for whole trip friendly staff
於 2023 年 9 月住了 5 晚

8/10 不錯

Shian Yu

讚好：整潔度、職員與服務和住宿狀況
surrounding with beautiful santa barbara hills and beach. only big fog covered santa barbara afternoon and morning. we could not see much of the city.
於 2023 年 10 月住了 1 晚
Mireia 於 2023年11月28日的回應
Dear Shian Yu,Thank you for taking the time to provide valuable feedback about your stay with us. We are looking forward to host you next time to visit Santa Barbara

2/10 很差

Hector

於 2023 年 10 月住了 5 晚
Mireia 於 2023年11月28日的回應
Dear Hector,Thank you for taking the time to provide valuable feedback about your stay with us. I am sorry to hear you didn't have a great time with us. I hope you can give us another opportunity in the future