I prepaid for this site, when we arrived, the desk attendent could care less we stood there waiting to be checked in, there was no one else there, then she tells us its an extra $30.00 a day above the $1,200.00 we already paid. So an extra $180.00 for a room with clogged shower and bathroom sink drains
Ronald
於 2025 年 6 月住了 5 晚
4/10 欠佳
Stephen
家人同遊
2025 年 6 月 3 日
讚好:整潔度和住宿狀況
不滿:設施服務
Facilities were fine. Trying to get a hold of anybody was absolutely ridiculous. Had an issue with the room it took well over 15 minutes to get hold of the manager on the phone. Get a text if you need something, asked for more towels, never came
Stephen
於 2025 年 5 月住了 2 晚
10/10 優異
Abigail
家人同遊
2025 年 4 月 29 日
讚好:整潔度、設施服務和住宿狀況
I loved this hotel. It was clean and modern. Really cute touches like encouraging messages in parking spaces and the bamboo garden. Nice vibe.
Abigail
於 2025 年 4 月住了 2 晚
6/10 一般
Tanya
2025 年 4 月 27 日
Our rooms weren’t ready till after four. They had no idea which rooms were vacant and which weren’t. As well as which rooms were clean or not. We had three books room and didn’t get our last one till 4:30 when check in starts at three.
Tanya
於 2025 年 4 月住了 1 晚
10/10 優異
sarah
2025 年 4 月 8 日
讚好:整潔度和住宿狀況
Perfect location!!
sarah
於 2025 年 4 月住了 1 晚
6/10 一般
Kristal
伴侶同遊
2025 年 4 月 6 日
讚好:整潔度
Overall it was fine. Check in is absolutely at 3, theres not even a person available before then. Communication could have been better. Despite receiving text messages asking if we needed anything and saying to respond via text, i never heard back. Parking lot doesn’t have enough space for all the guests. Oh and if you book thru expedia you will get charged a $25/day resort fee when you check in. However, location was convenient and the room was clean.
Kristal
於 2025 年 4 月住了 3 晚
10/10 優異
Jeannie
2025 年 3 月 31 日
讚好:整潔度和住宿狀況
Great location nice room with kitchenette
Jeannie
於 2025 年 3 月住了 1 晚
8/10 不錯
RayE
2025 年 2 月 18 日
讚好:整潔度
Beautiful hotel. But some very small rooms
There was some mix up at check in and the room we paid for was not available.
Also we needed a dog room which apparently even though I stated it in the notes was not reservable
In the end we got a very tiny room with a sub par access path and wasn’t able to really enjoy any of the real beauty of the hotel, except for in lobby
Hotel tried to make it right. But it was still very disappointing.
The location of the hotel is fantastic. The inside and outside of the hotel is very beautiful.
You do need to be careful not to get placed in one of the tiny rooms.
RayE
於 2025 年 2 月住了 1 晚
10/10 優異
Edgardo
伴侶同遊
2025 年 2 月 17 日
讚好:整潔度、設施服務和住宿狀況
Really loved the space available inside of our room. Incredibly spacious in our king studio with a full kitchen and full sized fridge. My wife and I loved being able to take a walk to Chad’s for brunch and later on a walk just across the street to walk to the beach and pier. The staff was very communicative the whole time via text with me and very flexible with my late check in also. Cleanliness inside of our room and in the common areas as well. My wife and I cannot wait to go back again and stay at this hotel, will definitely be our go to hotel from now on!
Edgardo
於 2025 年 2 月住了 2 晚
10/10 優異
Danielle
2025 年 2 月 17 日
讚好:整潔度和客房舒適度
Danielle
於 2025 年 2 月住了 2 晚
4/10 欠佳
Weiyue
家人同遊
2025 年 2 月 16 日
不滿:設施服務
Upon checking in, I was told I would be charged $58 "restore fee", which was not mentioned when I booked the room on Expedia.
There was a coffee machine in the room, but there was no coffee powder. There was no tissue box or tissue paper in the room.
Weiyue
於 2025 年 2 月住了 1 晚
6/10 一般
Robert (Fremont)
2025 年 1 月 27 日
讚好:整潔度
Robert
於 2025 年 1 月住了 2 晚
8/10 不錯
Donna (Playa del rey)
親子同遊
2024 年 8 月 3 日
讚好:整潔度、設施服務和住宿狀況
Room was large, with kitchen. Free parking and breakfast were provided. The staff was friendly and accommodating. Location was close to beach and shopping.
Great value for area.
Donna
於 2024 年 7 月住了 2 晚
2/10 很差
ROSIE
家人同遊
2024 年 7 月 27 日
不滿:整潔度、設施服務和住宿狀況
no housekeeping which i asked for twice, floors & sofa were dirty with dog hair. Had to walk to front desk several times to get toilet paper, towels, bedding to change bed sheets. Front desk personnel were nice but overworked, overwhelmed, always people awaiting to be attended. Sad situation.
ROSIE
於 2024 年 7 月住了 4 晚
2/10 很差
Francisco
家人同遊
2024 年 7 月 16 日
不滿:整潔度和客房舒適度
Francisco
於 2024 年 7 月住了 2 晚
6/10 一般
Jennifer
家人同遊
2024 年 7 月 15 日
It was so close to the beach we could walk to the beach, shopping, and dining. That was great. What I didn't like was that there was never anyone at the desk. No one was there to check us in or check us out. And there didn't seem to be a phone number we could call for help - I always got voicemail. They said to text but the response was not until the next day or 12 hours later. But if you don't need anything it is a nice place and we all felt safe
Jennifer
於 2024 年 7 月住了 3 晚
8/10 不錯
Cynthia (Moreno Valley)
伴侶同遊
2024 年 7 月 2 日
讚好:整潔度、設施服務和住宿狀況
Our room was great. Lots of construction going on that took away from the tranquility. We cooked 2 meals in the kitchen no problem.Happy hour and contont
Cynthia
於 2024 年 6 月住了 2 晚
6/10 一般
Benjamin
家人同遊, 親子同遊
2024 年 6 月 20 日
讚好:整潔度
We loved the room and the location. That being said, there were lots of little annoyances during our stay. First, figuring out how/where to check in was a nightmare. Turns out that this property and two other are run out of the Villa Rosa Inn. This is not marked clearly at all, and I wandered around for 20 minutes until I met another guest who went through the same deal. The fridge was condensing water, the outdoor trash hadn’t been picked up, they texted me frequently asking about the room but never responded when I replied. Nice place, nice people, they just seem understaffed or something.
Benjamin
於 2024 年 6 月住了 4 晚
2/10 很差
Oscar
2024 年 6 月 17 日
不滿:整潔度和住宿狀況
Oscar
於 2024 年 6 月住了 2 晚
8/10 不錯
Jose L
2024 年 5 月 26 日
Jose L
於 2024 年 5 月住了 1 晚
2/10 很差
traycee
多人同遊
2023 年 11 月 12 日
不滿:整潔度、設施服務和住宿狀況
poor communication, old decor, sandpaper sheets, no parking,
traycee
於 2023 年 11 月住了 2 晚
8/10 不錯
Jon
家人同遊
2023 年 11 月 5 日
讚好:設施服務和住宿狀況
No parking despite description on site. Office is located off property—hard to find. Room was fine tho.