Dear Mr. Hui Zhang,We was so excited to see that you left us several 10-star ratings! Your continued support means the world to us, and we're so grateful that you've chosen to stay with us again and again.Your wonderful rating motivates us to continuously strive for improvement. We look forward to serving you again!

Dear Mr. Wang,Thank you very much for choosing to stay with us and for taking the time to share your wonderful feedback. At Woodcrest Hotel, we strive to provide our guests with an exceptional experience, which means a lot to us because we are able to exceed your expectations. Your two 10-star ratings are important to us and we will be sure to share your positive reviews with our team. We hope to have the opportunity to welcome you and your team back in the future.Sincerely,

Dear Fr. Vazken,Thank you for your 5-star review and for highlighting the cleanliness, spacious rooms, and courteous staff! We're glad you enjoyed your stay overall. We apologize for the inconvenience with the TV and appreciate your understanding when we offered to switch rooms. We take guest feedback seriously and are always working to improve our services. We hope to welcome you back again soon for an even better experience.Sincerely,

Dear Mr. Jorge,Thank you for the fantastic 5-star review! We're delighted that our convenient location near your friend's residence contributed to a pleasant stay. We appreciate you choosing our hotel and look forward to welcoming you back again soon!

Dear Ms. Monica,Thank you for the fantastic 5-star review! We're thrilled that our convenient location near your event area and our top-notch staff contributed to a positive experience. We appreciate you choosing our hotel and look forward to welcoming you back again soon!Warmest regards.

Dear Ms. Rodney,Thank you so much for your wonderful five star review and kind words! We are delighted that you found everything perfect, from the clean accommodation, friendly staff, to the delicious breakfast. We're glad that our location is convenient for you to Santa Clara Kaiser. We appreciate your recommendation. Should you have any questions or need assistance, please feel free to contact us at any time.Sincerely,

Dear Darin,Thank you for the fantastic review and the 5-star rating! We're thrilled that our central location was convenient for your visit to Kaiser Hospital and other San Jose attractions. We appreciate you choosing our hotel. Should you have any questions or need assistance, please fell free to contact us anytime.Sincerely,

Dear Ms. Monica, Thank you for choosing Woodcrest Hotel and for your glowing 5-star review! We appreciate your feedback.Regarding pricing, Due to reservations made through online travel agencies follow specific terms set by those platforms. Unfortunately, we do not have the authority to modify the rate directly.However, we value your loyalty and would be delighted to offer additional amenities during your stay. Please feel free to reach out to our front desk, and we’ll do our best to enhance your experience within the existing reservation parameters.Thank you for your understanding, and we look forward to welcoming you back soon!Warm regards,