鳥瞰角度

清風水景賓館的評價

2.5 out of 5
清風水景賓館
204 Second Street, Santa Cruz, CA

評價

7.6

不錯

10 分評分,優異;1000 則評價中有 323 則" "
8 分評分,不錯;1000 則評價中有 331 則" "
6 分評分,一般;1000 則評價中有 194 則" "
4 分評分,欠佳;1000 則評價中有 82 則" "
2 分評分,很差;1000 則評價中有 70 則" "

7.6/10 

整潔度

8.2/10 

職員與服務

6.6/10 

設施服務

7.0/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Lucy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
停车方便,离沙滩很近,步行去沙滩5分钟。
於 2023 年 4 月住了 1 晚
Customer Care Team 於 2023年4月10日的回應
親愛的露西,感謝您與我們分享您的經驗。我們很高興得知您在我們這裡過得愉快,而且位置對您來說也很方便。我們期待盡快為您服務!Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

真實旅客

於 2019 年 6 月住了 1 晚
Aqua Breeze Inn 於 2019年6月21日的回應
Thank you for staying with us. We appreciate your feedback!

6/10 一般

Mike

讚好:整潔度和職員與服務
不滿:住宿狀況
close to beach
於 2024 年 4 月住了 2 晚
Customer Care Team 於 2024年4月30日的回應
Dear Mike, It's great to hear that you appreciated our hotel's proximity to the beach! We strive to provide our guests with convenient access to local attractions and amenities. Thank you for choosing to stay with us, and we hope you had a wonderful time enjoying the beach and the surrounding area. If you have any questions or need assistance during your stay, please don't hesitate to reach out to our staff. We're here to ensure you have a fantastic experience!Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

Jesse

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Simple and clean, priced appropriately on weekdays.
於 2024 年 4 月住了 2 晚
Customer Care Team 於 2024年4月26日的回應
Dear Jesse, thank you for your feedback! We're pleased to hear that you found our accommodations to be simple, clean, and appropriately priced during the weekdays. We strive to offer comfortable stays at competitive rates. If there's anything specific you think we could improve upon, please don't hesitate to let us know. We appreciate your business and hope to welcome you back in the future!Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

see

讚好:整潔度、職員與服務和住宿狀況
love this place..stay here wverytime we go to santa cruz..close to the beach walking distance
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月24日的回應
Dear guest, we're thrilled to hear that you love staying with us at our hotel every time you visit Santa Cruz! Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that our proximity to the beach and walking distance location adds to your enjoyment. Your loyalty means the world to us, and we truly appreciate your positive feedback. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for many more wonderful visits in the future!Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

H.

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Customer Care Team 於 2024年4月23日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Gary

Our go-to Santa Cruz lodging.
於 2024 年 4 月住了 2 晚
Customer Care Team 於 2024年4月15日的回應
Dear Gary, we're thrilled to be your go-to lodging choice in Santa Cruz! It's always a pleasure to welcome back returning guests like you. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to reach out. Thank you for your loyalty, and we look forward to hosting you again soon! Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place at a great price.
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月12日的回應
Dear Jennifer, thank you for your kind words! We're thrilled to hear that you found our hotel to be a great place at a great price. Providing excellent value and a comfortable stay for our guests is always our goal. We appreciate your feedback and hope to welcome you back for another fantastic experience soon!Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

holly

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Been staying here for years when we visit Santa Cruz! Love the convenience near the boardwalk and parking. Never have to really drive anywhere to the pier or boardwalk
於 2024 年 4 月住了 2 晚
Customer Care Team 於 2024年4月4日的回應
Dear Holly, Thank you for your continued loyalty and for choosing to stay with us whenever you visit Santa Cruz! We're thrilled to hear that you love the convenience of our location near the boardwalk and parking. Providing a hassle-free and enjoyable experience for our guests is always our top priority, and we're delighted to know that we've been able to meet your expectations consistently over the years. We look forward to welcoming you back on your next visit to Santa Cruz! Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

Joshua

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Customer Care Team 於 2024年4月3日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Tristan

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年3月28日的回應
Dear Tristan, thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Providing a pleasant experience for our guests is our top priority, and we're thrilled that you found our place to be nice. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

Richard

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年3月27日的回應
Dear Richard, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

DANILO (Hanford)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very near the boardwalk, beach and pier. Ample and big parking spaces. Quiet and safe
於 2024 年 3 月住了 2 晚
Customer Care Team 於 2024年3月22日的回應
Dear Danilo, thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the proximity to the boardwalk, beach, and pier, as well as our ample parking spaces. Ensuring a quiet and safe environment for our guests is always a top priority. We appreciate your feedback and hope to have the pleasure of hosting you again in the future. If there's anything else we can assist you with, please feel free to let us know! Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

Elizabeth

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a great visit every time i come.
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年3月11日的回應
Dear Elizabeth, we truly appreciate your continued patronage and the kind words you've shared. It's fantastic to know that each visit has been enjoyable for you. Our team works hard to provide a great experience, and your positive feedback encourages us to maintain our commitment to excellence. Thank you for choosing us, and we eagerly await the opportunity to host you again on your next visit.Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

Jessica

於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年4月1日的回應
Dear Jessica, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

Melissa

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Overall a nice stay, no complaints. Easy access to the boardwalk. Clean, comfortable, accommodating staff, great price for location. Will definitely come back!
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年3月11日的回應
Dear Melissa, thank you for choosing to stay with us and taking the time to share your positive experience. We're delighted to hear that you enjoyed your overall stay, found our accommodations clean and comfortable, and appreciated our accommodating staff. It's wonderful to know that our location and pricing met your expectations. We look forward to welcoming you back on your next visit to the boardwalk. If there's anything specific you'd like us to improve or enhance for your next stay, please feel free to let us know.Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

Diane

伴侶同遊
讚好:整潔度和住宿狀況
不滿:設施服務
We liked how close it was to the boardwalk. The bed was comfortable , but too soft if that makes sense. People were very noisy at night. Next time we come to Santa Cruz, we will stay somewhere else. The room was very clean though and heater and AC worked great.
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年3月1日的回應
Dear Diane, thank you for choosing to stay with us and for sharing your feedback. We appreciate your positive comments about the cleanliness of the room and the functionality of our heating and AC systems. However, we apologize for the noise disturbance you experienced during your stay. We understand the importance of a peaceful environment for our guests and will take steps to handle this issue. We value your input, and we hope you will consider giving us another opportunity to provide you with a more comfortable and enjoyable stay during your next visit to Santa Cruz.Best Regards,Aqua Breeze InnCustomer Care Team

4/10 欠佳

robert (waynesburg)

伴侶同遊, 寵物同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
We were the only ones for 2 nights on our 3 night stay On checking in wr asked for 2 beds instead of 1. Cost $30. After 1 night our t.v. broke so they made us switch room. Took us half hour. Pet fees for 2 dogs 3 nights $130 Clean rooms but could use upgraded. Wouldn't stay again
於 2024 年 2 月住了 3 晚
Customer Care Team 於 2024年3月1日的回應
Dear Robert, thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the TV and the room change. Our team is committed to providing a comfortable and enjoyable stay for all guests, and we regret that we fell short during your visit. Your comments about cleanliness and the condition of the rooms are duly noted, and we will handle these concerns with our housekeeping and maintenance teams to ensure improvements are made. Regarding the pet fees, we understand the importance of transparency in our pricing, and we will review our policies to ensure they are communicated to guests. We appreciate your input, and we hope that you will consider giving us another chance in the future to provide a more positive experience.Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

Jose

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed in the family suite with the kitchen. It was the perfect size for our family of 5. We really enjoyed the location of the property… it was so close to the beach, Boardwalk and wharf…. Very walkable. The staff is amazing. Everyone was very nice. We definitely would stay here again.
於 2024 年 2 月住了 3 晚
Customer Care Team 於 2024年2月27日的回應
Dear Jose, thank you for taking the time to share your positive experience with us. We're thrilled to hear that our family suite with a kitchen was a perfect fit for your family of 5 and that you enjoyed the convenient location near the beach, Boardwalk, and wharf. Our team takes pride in providing excellent service, and we're delighted to know that you found everyone to be very nice. It would be our pleasure to welcome you back for another enjoyable stay in the future.Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

Lisa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This little gem is CLEAN and comfortable and painted really cute. It is right on the far side of the Boardwalk parking lot, and we could see the rides, and hear the screams from our room. We would definitely stay here again. its no-nonsense, but really clean and cute!
於 2024 年 2 月住了 2 晚
Customer Care Team 於 2024年2月20日的回應
Hi Lisa,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found our hotel clean, comfortable, and charmingly decorated. It's great to know that you enjoyed the proximity to the Boardwalk and the lively atmosphere. Providing a clean and cozy environment is important to us, and we're delighted that you appreciated it. We look forward to welcoming you back for another fantastic stay in the future!Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

Charlene

伴侶同遊, 寵物同遊
讚好:整潔度和職員與服務
Nice place to stay across the street from Santa Cruz boardwalk. Close to beach, felt safe,
於 2024 年 2 月住了 2 晚
Customer Care Team 於 2024年2月20日的回應
Hi Charlene,Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us and found our location across the street from the Santa Cruz Boardwalk to be convenient and safe. We strive to provide a comfortable and secure environment for all our guests, and we're glad you felt that way. We hope to welcome you back for another enjoyable stay next time you're in the area!Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

Zane J

讚好:整潔度和職員與服務
於 2024 年 1 月住了 2 晚
Customer Care Team 於 2024年2月6日的回應
Dear Zane, thanks for your positive and generous rating. We feel glad to know that your time with us was great, and we look forward to hosting you soon! Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

Adriana

家人同遊
讚好:職員與服務
不滿:住宿狀況
Pros:The people working there are nice. I arrived very late and they called me to ask my ETA and explained to ring a bell, which was nice. Stay here if you need to crash at a safe place with safe parking across the board walk and you are on a budget. Cons:The place is very dated. Even if they clean up it looks bad. If you are looking for comfort look elsewhere. The linens feel like paper, no fabric softener.
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年2月2日的回應
Dear Adriana, thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that our team's efforts to provide a safe and welcoming environment, especially during a late arrival, were appreciated. However, we apologize for any inconvenience caused by the dated appearance and the quality of linens. We value your input and assure you that we continuously strive to improve our facilities and services. If you have any specific suggestions or areas you feel we can enhance, please let us know. We hope to have the opportunity to welcome you back and provide an improved experience in the future. Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Customer Care Team 於 2024年1月29日的回應
Dear guest, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

Juan

讚好:整潔度和設施服務
Great stay amazing time nice clean room
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月29日的回應
Dear Juan, we're delighted to hear that you had a great stay with us and enjoyed your time at our hotel. Providing clean and comfortable accommodations is our priority, and we're thrilled that we could meet your expectations. If there's anything else we can do to enhance your experience in the future, please let us know. We look forward to welcoming you back for another wonderful stay!Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

Genie

於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月22日的回應
Dear guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

Sofia

家人同遊
讚好:整潔度、職員與服務和住宿狀況
It was easy to get to, and neighborhood was safe. It was quieter than I thought it would be for NYE.
於 2023 年 12 月住了 4 晚
Customer Care Team 於 2024年1月11日的回應
Dear Sofia, we're delighted to hear that your stay was positive, and that you found our location easy to get to in a safe neighborhood. It's great that the environment was quieter than expected, especially on New Year's Eve. If there's anything specific you enjoyed or if there are ways we can enhance your future stays, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back in the future. Thank you for choosing our accommodations!Best Regards,Aqua Breeze InnCustomer Care Team

4/10 欠佳

Jenny

不滿:住宿狀況
於 2023 年 12 月住了 2 晚
Customer Care Team 於 2024年1月31日的回應
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 優異

Owen

於 2023 年 12 月住了 1 晚
Customer Care Team 於 2024年1月4日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 不錯

Andrea

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Customer Care Team 於 2023年12月30日的回應
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 一般

hongjun

家人同遊
讚好:整潔度、職員與服務和設施服務
Na
於 2023 年 12 月住了 1 晚
Customer Care Team 於 2024年1月1日的回應
Dear guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

Antonio

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy buena
於 2023 年 12 月住了 2 晚
Customer Care Team 於 2023年12月30日的回應
Dear Antonio, thank you for your feedback! We're pleased to hear that you had a positive experience during your stay. We continually strive to provide the best service and accommodations for our guests. We apologize for any inconvenience caused by the smell in the room and appreciate your understanding. We'll continue to work on maintaining the quality of our facilities. If you have any further comments or suggestions, please don't hesitate to let us know. We hope to welcome you back again soon!Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

Tanya (Lindsay)

於 2023 年 12 月住了 1 晚
Customer Care Team 於 2024年1月10日的回應
Dear Tanya, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

Jay

讚好:整潔度、設施服務和住宿狀況
Customer Care Team 於 2024年2月6日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 不錯

Adrian

It met our expectations
於 2023 年 12 月住了 1 晚
Customer Care Team 於 2023年12月13日的回應
Dear Adrian, thank you for taking the time to share your feedback! We're delighted to hear that your stay met your expectations. If there's anything specific you enjoyed or if there are ways we can make your next visit even better, please feel free to let us know. We appreciate your choice to stay with us and look forward to welcoming you back in the future! Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

Donna (Westminster)

親子同遊
讚好:職員與服務
Needs update to the rooms. Bed was not comfortable. Location was good. Walking distance to the pier and boardwalk. I like the patio seating.
於 2023 年 11 月住了 1 晚
Customer Care Team 於 2023年11月29日的回應
Dear Donna, we appreciate your feedback regarding your recent stay. Your comments are valuable as they help us improve our services to better meet the needs of our guests. We apologize that the room did not meet your expectations and that you found the bed uncomfortable. Rest assured, your comments about the room's condition and comfort will be shared with our team for review and potential updates. We're pleased to hear that you appreciated our location, particularly its proximity to the pier and boardwalk, and enjoyed the patio seating. Should you have any additional feedback or suggestions for us, we'd be grateful to hear more to enhance your experience during future visits. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved stay in the future.Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

Herman

於 2023 年 11 月住了 1 晚
Customer Care Team 於 2023年11月25日的回應
Dear Herman, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

mike

讚好:整潔度和職員與服務
於 2023 年 11 月住了 1 晚
Customer Care Team 於 2023年11月16日的回應
Dear Mike, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

Donna

於 2023 年 11 月住了 1 晚
Customer Care Team 於 2023年12月5日的回應
Dear Donna, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

Esteban

於 2023 年 11 月住了 2 晚
Customer Care Team 於 2023年11月14日的回應
Dear Esteban, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Aqua Breeze InnCustomer Care Team

4/10 欠佳

Alexis

家人同遊, 親子同遊, 伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Online I thought it was going to be a good motel but upon arrival we noticed out door didn’t close all the way and that it was rotted and rusted. Then when we got ready for bed at about midnight we noticed something on our 6 year olds bed. There was what looked like blood stains and dirt and when we brought it up to the front desk they refused to give us a refund. We ended up leaving a night early after we had already booked the reservation and they would not allow us to have our refund. We had MULTIPLE Expedia agents speak to the manager and when they would call me back after speaking with the manager they would mention how rude and uncaring they were about the situation and absolutely refused even though I had photos of the condition and unsafe room we were in. My fiance had gone down to speak to the manager and he had completely dismissed us and ignored us. I will say as someone who worked for motels for years this was beyond unprofessional and the room definitely was the worst condition I had ever seen. Choose anything else if possible.
於 2023 年 11 月住了 2 晚
Aqua Breeze Inn 於 2023年11月8日的回應
Dear Guest, We were never mentioned about this by you until we had a call from Expedia. They called us at around 2 pm about getting a full refund for your stay. At that time you still had your belongings in the room and hadn't yet checked out of the room or removed your belongings. It made no sense to give a refund as you were still using the room and it was well past check-out time. If you had checked out at 11 am we could have refunded the second night, but again we were not mentioned about this until we got the call from Expedia. When your husband came into the office he didn't mention anything and just said you were checking out early. There was no mention of any of your complaints. When you called about your deposit, you didn't mention anything either. We are always happy to help people and make their stay more enjoyable, but avoiding to mention any complaints to us makes it harder for us to help guests out. We are always transparent and willing to help out, but we didn't dismiss any complaints as you didn't mention any of these to us and only now mentioned them through a review. Regards, Aqua Breeze Inn

6/10 一般

Sean

商務旅客
讚好:整潔度和職員與服務
Okay place, but noisy. Beds iffy
Well if you're looking for a place to crash for a night or two and don't care about hearing noise or other people, it's only okay. I unfortunately had a room where it was right at the stairway on a Friday and Saturday night and was not pleased with the amount of noise. Noisy partying people, and people going up and down the stairs. Also it seems someone is living in the room above, and a few times it sounded like a kid was jumping through the floor it was so loud. I actually yelled up once and they stopped. I was on business travel and wasn't in the room much other than to sleep, so wasn't totally restful but I did sleep when it was quiet. Also the bed, a little springy, not the best but not the worst. Seemed like old mattress. Oh and one night I did hear some let's say morning couple shenanigans at like 7am the first morning through the walls... :/
於 2023 年 11 月住了 3 晚
Customer Care Team 於 2023年11月8日的回應
Dear Sean, we appreciate your feedback about your recent stay. We apologize for the noise disturbances you encountered during your stay, including the noisy stairway, partying people, and the loud activity from the room above. Ensuring a peaceful and restful environment for our guests is important to us, and we regret that we fell short in this aspect during your stay. We also apologize for the comfort of the bed. Your feedback is valuable, and we'll use it to make necessary improvements. If you decide to stay with us again, we'll make every effort to provide you with a more restful and comfortable experience. Please don't hesitate to reach out if you have any further comments or suggestions.Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

Denise

Very load
於 2023 年 11 月住了 2 晚
Customer Care Team 於 2023年11月6日的回應
Dear Denise, we apologize for the noise issue you encountered during your stay. Your comfort is important to us, and we regret any disturbance you experienced. Please know that your feedback will be taken into consideration to improve the overall experience for our guests. If there are specific details or suggestions you'd like to share regarding the noise, we'd appreciate hearing them. Thank you for bringing this to our attention, and we hope to provide a more peaceful stay for you in the future.Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

Cindy

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Customer Care Team 於 2023年11月6日的回應
Dear Cindy, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

Anna

家人同遊
Very convenient for the boardwalk.
於 2023 年 10 月住了 1 晚
Customer Care Team 於 2023年11月6日的回應
Dear Anna, thank you for your review! We're delighted to hear that you found our hotel to be very convenient for visiting the boardwalk. We aim to provide our guests with a great location for their travels, and we're pleased that you enjoyed your stay. If you have any additional comments or suggestions, please feel free to share them. We look forward to welcoming you back on your next visit.Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

Jason

於 2023 年 10 月住了 1 晚
Customer Care Team 於 2023年11月23日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 一般

Patricia

家人同遊, 多人同遊
Convenient. Wasn’t dirty. Nothing special. I had a room to fit six people. And we had two cars. However, it’s only one car per room allowed to park in their lot which was inconvenient.
於 2023 年 10 月住了 1 晚
Customer Care Team 於 2023年11月6日的回應
Dear Patricia, thank you for taking the time to provide feedback about your recent stay. We're glad to hear that you found the hotel to be conveniently located and that your room was clean. However, we apologize for any inconvenience caused by the parking restrictions, which we understand can be frustrating when traveling with multiple vehicles. We appreciate your comments and hope you will consider staying with us again in the future. If you have any further suggestions or feedback, please don't hesitate to share them with us.Best Regards,Aqua Breeze InnCustomer Care Team

10/10 優異

Anuradha

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient location and clean and safe place.
於 2023 年 10 月住了 2 晚
Customer Care Team 於 2023年11月6日的回應
Dear Anuradha, thank you for taking the time to share your feedback. We're delighted to know that you found our hotel to be conveniently located, clean, and safe. It's always our priority to provide a comfortable and secure environment for our guests. If you have any suggestions or if there's anything more you'd like to share about your experience, please feel free to do so. We appreciate your input and look forward to hosting you again in the future.Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

Deborah

於 2023 年 10 月住了 2 晚
Customer Care Team 於 2023年11月14日的回應
Dear Deborah, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best Regards,Aqua Breeze InnCustomer Care Team

8/10 不錯

David

伴侶同遊
Very affordable and very close to boardwalk. The only complaint that we have was that nobody was in office the morning of checkout. We tried to get coffee and no one around. Did not answer the phone either. We tried from 6am until 7:45 when we checked out. Good thing there was not an emergency!
於 2023 年 10 月住了 2 晚
Customer Care Team 於 2023年10月19日的回應
Dear David, we're pleased to hear that you found Bay View Inn to be very affordable and conveniently located near the boardwalk. However, we sincerely apologize for the inconvenience you experienced with the office being unattended on the morning of your checkout. We understand the importance of providing assistance and ensuring guest safety. We'll share this issue with our team to ensure it doesn't happen in the future. Thank you for bringing this to our attention, and we hope you'll consider staying with us again in the future for an even better experience.Best Regards,Aqua Breeze InnCustomer Care Team