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加州聖克魯斯萬豪套房費爾菲爾德酒店的評價

3 out of 5
加州聖克魯斯萬豪套房費爾菲爾德酒店
2956 Mission St, Santa Cruz, CA

評價

9.0

卓越

10 分評分，優異；934 則評價中有 600 則" "
8 分評分，不錯；934 則評價中有 217 則" "
6 分評分，一般；934 則評價中有 73 則" "
4 分評分，欠佳；934 則評價中有 20 則" "
2 分評分，很差；934 則評價中有 24 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

真實旅客

於 2019 年 11 月住了 1 晚
Staff of the Fairfield by Marriott - Santa Cruz 於 2019年11月27日的回應
Thank you for the exceptional review!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度和住宿狀況
麻雀俱小，五脏俱全，一切设施周全，干净整洁，早餐丰富多选择，很喜欢，下次去会再入住。前台接待员沒笑容，有点冷漠。
於 2019 年 2 月住了 1 晚
Staff of the Fairfield Inn & Suites Santa Cruz 於 2019年2月27日的回應
Thank you for the outstanding review!

8/10 不錯

Mei Chen (china)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店挺舒适，又乾凈，又續定了一晚
於 2018 年 10 月住了 1 晚
Fairfield Inn & Suites in Santa Cruz 於 2018年10月26日的回應
感谢您的特别审查！

10/10 優異

Barbara

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was an excellent experience...although when the young very large group of students or athletes arrived, the quiet and manners at breadfast deteriorated...but otherwise, atmosphere, room & staff were pleasant & helpful.
於 2024 年 4 月住了 2 晚

8/10 不錯

Gerald

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A good place to stay in SC if you want to be near Wilder Park.
於 2024 年 4 月住了 1 晚

2/10 很差

Cristian

親子同遊
不滿：住宿狀況
No Pool
於 2024 年 4 月住了 1 晚

6/10 一般

Jenny

The beds are very hard. Loans in our room kept flickering. The room was not too clean. Bed blanket looked like it had blood on it. No fan in the bathroom. Sheets had hair on it. Bathroom counter had a white powered substance. Patio floor looked rusted and spider webs were everywhere. Pool was out of order and also the printer
於 2024 年 4 月住了 3 晚

6/10 一般

noah

家人同遊, 商務旅客
讚好：整潔度和住宿狀況
UCSC business purpose....close enough.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Susan

家人同遊
不滿：住宿狀況
The property is in need of same care and attention. For example, our suite had a sleeper sofa with disgusting stains on the cushions, the balcony had no furniture ( though there were rust marks on the balcony where I assume furniture once sat), the pool and jacuzzi were closed. Staff, while polite, seemed to lack the authority to accommodate requests. For example, we requested moving to a lower floor due to someone on our party having a phobia of elevators. We were told that we paid for an upgraded room with a balcony and the lower floors didn’t offer that amenity. We told staff that we were quite happy to take the downgrade for the same fee. Staff insisted that because we booked through a third party, they couldn’t do that. What the could do is cancel our reservation with Expedia and charge us the maker rate for the downgrade which was $100 MORE than what we paid through Expedia!!! We ended up paying extra for the balcony but had no way to enjoy it since there was no furniture. Finally, we were supposed to have a king size bed and ended up with a queen. Total disappointment in spite of its good reviews.
於 2024 年 4 月住了 1 晚

10/10 優異

Jessica

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff was nice. The room was clean. Comfortable mattress. Great location.
於 2024 年 4 月住了 1 晚

10/10 優異

April

於 2024 年 4 月住了 3 晚

10/10 優異

Susanne (Santa Monica)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
8 min drive from UCSC campus. Close to the beach.
於 2024 年 4 月住了 1 晚

10/10 優異

William (Franklin)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel
於 2024 年 4 月住了 1 晚

4/10 欠佳

Lynette

家人同遊
After being told I couldn’t check in upon arrival due to computer malfunction (which I understand and am not complaining about) the staff member who finally checked me in answered his personal cell phone in the middle of the transaction. And apparently housekeeping comes by your room only once a day and if you have the do not disturb sign in the door (at 9:30 am) they never come back that day, ever. It’s 9:45 the next day and we are waiting for housekeeping. Nowhere to be seen.
於 2024 年 3 月住了 2 晚

8/10 不錯

Ana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the fact that's not too close to the busy part of the city. Didn't care for the school being next door. It would be nice to provide the school's hours, so we don't get stuck in traffic when trying to get in.
於 2024 年 3 月住了 1 晚

10/10 優異

robert

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Vered

於 2024 年 3 月住了 1 晚

6/10 一般

Eduardo

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
The rooms a little too small…
於 2024 年 3 月住了 2 晚

10/10 優異

DeNeen

讚好：整潔度、職員與服務和住宿狀況
Pool was down last 2 days of stay. Other than that, everything was great. Staff including front desk was helpful, and attentive. Loved our stay.
於 2024 年 3 月住了 4 晚

10/10 優異

Irma

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 3 月住了 1 晚

8/10 不錯

Oliver

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great Place to Explorer Santa Cruz
於 2024 年 3 月住了 2 晚

8/10 不錯

Morgan

親子同遊
讚好：整潔度和職員與服務
Overall good. Hard a hard time finding a working ice machine. Rooms were clean and the continental breakfast was more than expected.
於 2024 年 3 月住了 1 晚

10/10 優異

Paolo (Bellevue)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed for only one night but enjoyed the hotel very much. Although it's a bit further from the center, you can get there with a short ride. The hotel is situated in a quiet location. The room was clean, the breakfast offered a variety of foods, and both check-in and check-out processes were smooth.
於 2024 年 3 月住了 1 晚

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
King suite is wonderful. Would stay here again
於 2024 年 3 月住了 1 晚

10/10 優異

La Selle

家人同遊
讚好：設施服務
Comfortable and near the beach and hike trails
於 2024 年 3 月住了 2 晚

2/10 很差

Salim

不滿：整潔度
We stayed for 9 nights and the place was cleaned only for one time..that too when we insisted. I was told that "refreshing" is done every three days. But it seems that what they say at the counter is different than what actually cleaning personals are instructed. The filter of the AC/Heater has not been changed and everyone in the family has allergy with runny nose. Don't be fooled by Marriott brand--for profit and meeting cost-savings targets, services and breakfast quality has turned pathetic. Will never stay at Bonvoy
於 2024 年 3 月住了 9 晚

4/10 欠佳

Jerry

於 2024 年 3 月住了 1 晚

8/10 不錯

Malinda

伴侶同遊, 商務旅客
讚好：整潔度和職員與服務
Property is nice and rooms are clean, staff was more than helpful!
於 2024 年 3 月住了 1 晚

10/10 優異

Patricia

於 2024 年 3 月住了 1 晚

10/10 優異

Laura

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Eve

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Room is tidy and clean. All staff members are friendly and professional. Especially the lady who maintains the breakfast area. Thank you 😊
於 2024 年 2 月住了 1 晚

10/10 優異

Nathalie

讚好：職員與服務和住宿狀況
😄
於 2024 年 2 月住了 1 晚

10/10 優異

Sonia

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Homelessness
於 2024 年 2 月住了 2 晚

10/10 優異

Dale A

於 2024 年 1 月住了 2 晚

10/10 優異

Annie

於 2024 年 1 月住了 2 晚

8/10 不錯

Susan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room-great.Internet-horrible.Hot tub-not working
於 2024 年 1 月住了 1 晚

10/10 優異

Rigoberto

I love the way when you wake up and see the ocean
於 2024 年 1 月住了 1 晚

10/10 優異

James

於 2024 年 1 月住了 1 晚

10/10 優異

Mindy

讚好：整潔度、職員與服務和住宿狀況
Pool was warm and breakfast was great. Beautiful walk to the beach and nice evening fire.
於 2023 年 12 月住了 1 晚

10/10 優異

Ron

於 2024 年 1 月住了 1 晚

10/10 優異

Nicole

於 2023 年 12 月住了 8 晚

10/10 優異

Vivek (Pleasanton)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
As of January 2024, it seems this hotel has been built or renovated in near past. The corridors are big, rooms are good. One can get two queen beds. I find reception and breakfast staff to be helpful. There seems enough parking.

10/10 優異

Jeffrey

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Christmas in Santa Cruz
We had an excellent time in Santa Cruz. The staff was outstanding.
於 2023 年 12 月住了 4 晚

8/10 不錯

Rosalie

多人同遊
於 2023 年 12 月住了 1 晚

10/10 優異

Mangesh

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Michelle

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Amy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Not bad!
It was just fine. Staff is professional and accommodating. Place is slightly above average and location is great if you are looking to exercise and walk. I was. Great gym across the street you can get a visitors pass(the hotel gym is kinda lame). A walking path is two blocks from the hotel. You can walk/bike to natural bridges, the wharf, all over. Breakfast was quite generous. Really great that way.
於 2023 年 12 月住了 3 晚

10/10 優異

Janet

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was so welcoming and the property is so clean and new. Love it here.
於 2023 年 12 月住了 1 晚

10/10 優異

aditya

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Christopher

於 2023 年 12 月住了 1 晚