This place is an absolute horrible hotel. The staff was extremely rude. The rooms were filthy, they smelled so bad (as we had to switch rooms multiple times within 20 minutes). Locks on door was broken, horrible and very obvious stains on the sheets, blankets and pillow cases. We could not stay at this hotel. When i explained to the staff that we just could not stay at that hotel, she asked me to lie to my credit card company so i could get my money back. I will be disputing that charge. I asked for proof of cancelation and she didn't want to give it to me until we threatened to call the police. Do not stay at this hotel. I will never go back.
Summer
於 2024 年 6 月住了 2 晚
4/10 欠佳
karina
2024年6月15日
不滿:整潔度、職員與服務和住宿狀況
karina
於 2024 年 4 月住了 3 晚
4/10 欠佳
Amber
2024年6月15日
不滿:整潔度
The staff wasn't always available to talk to, but that wasn't the biggest issue. We were to have a non smoking room. We got the non smoking room but they put us next to a room that someone was very much so smoking. so my children had to smell it. The grass outside the property had dog poop and garbage. we drove many hours to get there, wont stay again.
Amber
於 2024 年 6 月住了 2 晚
2/10 很差
Tiffiny
商務旅客
2024年6月13日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I would recomend that no one stays here! I had first been given a room that was not serviced in between customers so I had to get a new room.... then got the second room and there were no towels in the room and when called front desk there was no answer. The ice machine was very loud, and I could hear it even though I was on the other end of the building and the trash can as you come off the elevator was overflowing with trash like it had not been taken out for at least a day. I really hope that this location works on their appearance and hospitality.
Tiffiny
於 2024 年 6 月住了 1 晚
2/10 很差
Lisa
伴侶同遊
2024年6月10日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Had I known the conditions of this place, I would not have booked. pictures are deceiving.
Lisa
於 2024 年 6 月住了 2 晚
10/10 優異
Wendy (West Sacramento)
2024年6月10日
讚好:整潔度、職員與服務和住宿狀況
Friendly close to coffee
Wendy
於 2024 年 6 月住了 1 晚
2/10 很差
Zavala
2024年6月9日
讚好:整潔度和住宿狀況
No breakfast
Zavala
於 2024 年 3 月住了 1 晚
4/10 欠佳
Carol
家人同遊
2024年6月9日
We never stayed!! When we pulled in to check in the cops were there and arresting someone. Spoke with the officer and he advise not leave anything in vechicles.. Said property has improved some but again said to not leave anything in car. We felt very unsafe and decided to not
Check in or stay.
Carol
於 2024 年 6 月住了 1 晚
8/10 不錯
Milagros
親子同遊
2024年6月8日
讚好:職員與服務和住宿狀況
The room looks clean but the bathtub was dirty. The bathtub had hair. The towels are very cheap. There is another hair in the night table. The bed cloth has a strange smell. Maybe the room was not clean for me or has long time ago without cleaning. It looks and smell as someone slept here before I came. The hallway has a strange smell as well. The room has refrigerator and microwave. The hotel has a good location, plenty parking and snacks machine. There is a pool that I will not use. Lucky me, I will stay only for one night.