Sao Paulo Santa Cruz Theater Hotels

"Room was spotless, staff was extremely nice and accommodating. "

"Ótima localização o prédio fica perto dos bares , restaurantes e metro Vila Madalena "

"Excellent. Clean room, helpful staff."

"The apartment was nice. The building was nice, and the staff was very nice. The free laundry was wonderful. My only complaint is that I was turned away with a small group of 3 friends that were going to rest during the carnival for an hour or so. I was told that I was not allowed to have ANY guests in the apartment. This policy was not explicitly stated in the listing and it came as kind of a surprise and a disappointment. "

"Amazing place, clean, really nice staff, the only problem is that I stayed on the room close to the kitchen, really noisy."

"best value in the area. Got a brand new one-bedroom for less than I would spend in an average hotel room. "

"Foi tudo excelente , só o chão do quarto que estava muito empoeirado "

"Awesome security, great area and easy access."

"The hotel was very confortable and the personnel was so kind. "

"The studio room was very accommodating for my needs. I loved the patio! Although I do not speak Portuguese the staff was pleasant toward me and helpful. "

"Great staff, great location, not far from many restaurants and bars."

"Easy ins and outs of the hotel. A bit noisy and dirty."

"Check-in took 45 minutes. The whole building smelled really bad. Would not want to stay here again."

"Overall it seems like the minimum amount of effort goes into operating this apartment. Even though check in is supposed be 3pm, I arrived after 5pm and had to wait 30 minutes for the cleaning to be finished. I agree with the past comment about dirty grout in the shower. Also, the dish sponge was dirty and even though there was a coffee machine, there were no coffee pods. The 24 hour automated mart was really convenient for snack/drink purchases."

"It was very easy to access. The ID verified room technology worked great. We were placed in room 14B. Unfortunately the hot water did not work in our room. Based off of other Google reviews - it hasn't worked for a while. Talking to the Charlie team via WhatsApp was quick and easy. The improvement needs to come from the maintenance team. We had a maintenance person come three separate occasions - to which they reported that it worked in great condition. Finally after four days of asking to...

"Banheiro vazando água, cama desconfortável, muita claridade no quarto, toalhas sujas e desconfortáveis"

"The very first contact was so rude saying that in Brazil i should only speak Portuguese ! The receptionist was sleeping in the same room and at the point at 11 in the morning i got a phone call. And he strated to insult me and hit the walls !!! Incredible !!! "

"Ótimas acomodaçoes, bem localizado, fácil acesso, quarto limpo e tudo novo "

"The days of my stay were very cold, and the apartment had no heating system. The blanket was extremely thin, so I was a bit cold during the night. When I asked for a heater or extra blanket, I was told it wasn't possible. The apartment is very nice, but the service was average to poor. "

"This is my second stay at the Golden Tower Pinheiros. The rooms are spacious and extremely comfortable, the staff goes way and beyond to be helpful, the breakfast buffet is so diversified and delicious, and location could not be better. Will stay there every time I’m in SP. Muito obrigado a todos no Golden Tower - a huge thank you to everyone at Golden Tower Pinheiros!"