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森德羅旅店 - 登高精選酒店的評價

2.5 out of 5
森德羅旅店 - 登高精選酒店
311 Old Santa Fe Trail, Santa Fe, NM

評價

8.8

優異

10 分評分，優異；1130 則評價中有 635 則" "
8 分評分，不錯；1130 則評價中有 356 則" "
6 分評分，一般；1130 則評價中有 89 則" "
4 分評分，欠佳；1130 則評價中有 32 則" "
2 分評分，很差；1130 則評價中有 18 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

7.8/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Louise

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a great, quiet property set just blocks away from the Plaza. We enjoyed the access to so many things, the comvenience of leaving our bags at the desk, and also the fact that they held our check in until the middle of the night.
於 2024 年 5 月住了 3 晚

10/10 優異

Jennifer

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
No frills, clean and comfy. Great location.
於 2024 年 5 月住了 3 晚

8/10 不錯

Victoria

讚好：整潔度、職員與服務和住宿狀況
I stayed for 3 nights just this long weekend for the 2024 Santa Fe International Literary Festival and it's clean, spacious and central to downtown Santa Fe where all the action is. It is a little noisy being close to the road and only have 2 complimentary small water bottles for the entire stay which was odd to me. There was coffee in the room and fridge which was handy for all the leftovers and to cool down drinks from the heat the that weekend.
於 2024 年 5 月住了 3 晚

6/10 一般

Jan

家人同遊
讚好：整潔度
The location of the hotel was great. It's walking distance to the Plaza and museums. It's a few minutes drive to Trader Joe's, Whole Foods and two great restaurants. Parking was convenient. Wished we had a microwave in our room and a freezer in our refrigerator. Room and property needs major updating. Value for money - so so.
於 2024 年 5 月住了 3 晚

6/10 一般

Leah

This is a pretty basic hotel with a good location - walking distance to the plaza. It was fine. But it is a motel, which is not super clear on the booking site. It was safe, clean and a good location - the only real issue I had was that the guy at the front desk was pretty clueless when I asked about airport transportation / opening hours.
於 2024 年 5 月住了 7 晚

10/10 優異

Bonita

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything is amazing and clean. Very walkable to many stores, restaurants and historic places.
於 2024 年 5 月住了 1 晚

6/10 一般

cindy

伴侶同遊
讚好：職員與服務
It wasn’t as pleasant as I hoped. A little worn out. Only one bathroom sink.
於 2024 年 5 月住了 1 晚

4/10 欠佳

Jan

親子同遊
不滿：職員與服務、設施服務和住宿狀況
Counter staff not customer friendly.
於 2024 年 5 月住了 2 晚

8/10 不錯

Pablo (Saint Egreve)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 5 晚

10/10 優異

Suzeanne (Grand Rapids)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

8/10 不錯

Linda

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

Laura

讚好：整潔度、職員與服務和住宿狀況
Clean,friendly and peaceful!
於 2024 年 5 月住了 1 晚

8/10 不錯

shell

讚好：整潔度、職員與服務和住宿狀況
Location close to everything!
於 2024 年 5 月住了 4 晚

10/10 優異

Gina

This is a very nice quiet place within walking distance to the square. The staff was super friendly and accommodating. I would definitely stay here again.
於 2024 年 5 月住了 2 晚

10/10 優異

Nicholas

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
easy check in and out. Room was clean, price great for the area. The entrance / exit to parking area is a bit cramped. Person was trying to check in as I was exiting, and got a bit mad at me for trying to get past him. The Larger exit was chained off - guess he didn’t see that. Not hotels fault - just something to note. Otherwise lovely place. We will stay again when we are in Santa Fe again.
於 2024 年 5 月住了 1 晚

6/10 一般

Kevin

於 2024 年 5 月住了 2 晚

10/10 優異

GARY

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very pleasant and well maintained property. Thoroughly enjoyed the convenience and walkable access to the Plaza and other shopping. The on site parking was also a big plus. Can’t think of anything that we disliked.
於 2024 年 5 月住了 3 晚
DIANA C 於 2024年5月11日的回應
We are delighted to hear that you had a wonderful stay with us . Thank you so much for staying with us and we hope to see you again soon.

10/10 優異

HIROKO

讚好：整潔度、職員與服務、設施服務和住宿狀況
The people at the front desk were all very kind and friendly. The room was good too👍 it was my second stay and I wish I could visit there again soon
DIANA C 於 2024年5月7日的回應
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 不錯

Jeffrey

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
My only complaint is that the stay came with breakfast which was a gross misstatement. I don't consider a Hostess Danish and packaged muffins which were awful to constitute breakfast. They also had yogurt, coffee which was bad and juice. Great location. Good value.
於 2024 年 4 月住了 3 晚
DIANA C 於 2024年5月11日的回應
Thank you for sharing your experience, ! We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time. We hope you will stay with us again the next time your travels bring you back to Santa FE.

8/10 不錯

Gladys

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the cleaned and location! Could enjoy a tv in the bedroom. we were three and the space is tight. We had an overall peaceful and safe week! The new Chinesse restaurant attached is AMAZING!
於 2024 年 4 月住了 7 晚
DIANA C 於 2024年5月7日的回應
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

8/10 不錯

Sandra (Taos)

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
A very well kept property, in an excellent location close to the center of santa Fe. The main problem is that they do not serve a hot breakfast,just prepackaged Danish rolls, yogurt and fruit. A Chinese restaurant on site offers hot Chinese food at a cost.
於 2024 年 4 月住了 1 晚
DIANA C 於 2024年5月7日的回應
Thank you for sharing your experience, ! We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time. We hope you will stay with us again the next time your travels bring you back to Santa FE.

10/10 優異

Maria-Teresa

讚好：整潔度、職員與服務、設施服務和住宿狀況
Can’t beat such reasonable room rates for such a prime location!
於 2024 年 4 月住了 1 晚
DIANA C 於 2024年5月7日的回應
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

10/10 優異

daniel

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Outside if the bldg looks old but inside the rooms have new bathrms and xtra counter outside bathrm was handy
於 2024 年 4 月住了 1 晚

10/10 優異

Patti

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very walkable to downtown Santa Fe. Price of parking is reasonable compared to neighboring hotels. The hotel staff were friendly. The room was great, the only complaint I had was that the shampoo, conditioner, and shower gel dispensers are very tough to squeeze out and they had mold at the dispenser end (gross). We didn’t do the grab and go breakfast as it was just packaged pastries (we definitely don’t eat stuff like that) and the fruit was so-so. The place was quiet and the fact that we didn’t drive anywhere that weekend was great.
於 2024 年 4 月住了 2 晚
DIANA C 於 2024年5月7日的回應
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

10/10 優異

Jaclyn R

讚好：整潔度、職員與服務和住宿狀況
Very comfortable and clean. Excellent bedding and beds. Convenient and walkable to shopping and restaurants. Check-in was easy and the staff very helpful. The pool looked clean and nice. The lobby smelled a little and it seemed unnecessary to pay $10 for parking but those are the only two minor things. Would Definitely stay here again on trips To Santa Fe
於 2024 年 4 月住了 1 晚
DIANA C 於 2024年5月7日的回應
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

10/10 優異

Thomas

讚好：整潔度
Great location. Nice staff. Good price for location
於 2024 年 4 月住了 2 晚
DIANA C 於 2024年5月1日的回應
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 不錯

John

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Celina R. was excellent in helping us get situated: very professional and thorough. She personally took care of a request we had, and gave us excellent suggestions for exploring the area.
於 2024 年 4 月住了 1 晚
DIANA C 於 2024年5月1日的回應
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

6/10 一般

Liang

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The motel is quite expensive in this season. The breakfast was really bad.
於 2024 年 4 月住了 2 晚

8/10 不錯

Suzanne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient for shopping. No breakfast to speak of.
於 2024 年 4 月住了 2 晚

10/10 優異

Angela

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. Clean nice rooms. Easy walk to area attractions!
於 2024 年 4 月住了 1 晚
DIANA C 於 2024年5月7日的回應
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

6/10 一般

Heather

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The information on Expedia was misleading in the summary. You have to look below for more details. The summary said Breakfast included and breakfast was a marginal grab and go of packaged muffins and spoiled fruit. The summary said parking and down below it said there was a $10 fee. I missed these details and would not have stayed here. I think they should eliminate the breakfast and $10 parking fee. The room was updated, comfortable and quiet. The location was close to old town Santa Fe. I will stay someplace else next time we stop.
於 2024 年 4 月住了 1 晚

10/10 優異

brian

讚好：整潔度和職員與服務
於 2024 年 4 月住了 6 晚
DIANA C 於 2024年5月11日的回應
We are delighted you had a wonderful stay with us . Thank you so much for staying with us and we hope to see you again soon.

10/10 優異

Sherri

於 2024 年 4 月住了 1 晚

10/10 優異

Ed

讚好：整潔度、職員與服務和住宿狀況
Great.
於 2024 年 4 月住了 1 晚
DIANA C 於 2024年4月28日的回應
Thank you very much for giving us an excellent score. Looking forward to welcoming you back again soon!

10/10 優異

Dr. David

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is Central in Santa Fe. Not too far from old town in the historic district. The staff is friendly and very helpful and attentive. Hotel is quiet had good parking.
於 2024 年 4 月住了 3 晚
DIANA C 於 2024年4月28日的回應
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 不錯

John

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Jeffrey (Poughkeepsie)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Perfect place to visit most of the places to visit in Santa Fe
於 2024 年 4 月住了 2 晚
DIANA C 於 2024年5月1日的回應
Thank you very much for giving us an excellent score. Looking forward to welcoming you back again soon!

10/10 優異

Gaynel (Grand Junction)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff is what made this property a great experience. The property is a little older, but very clean and orderly. The people at the front desk were very nice and accommodating. All of the staff were great. I will definitely visit El Sonderro again. It is very difficult to find people that appreciate your business these days In this staff sure did.
於 2024 年 4 月住了 2 晚
DIANA C 於 2024年4月28日的回應
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 優異

GUY (Chicago)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in was fast and offered a choice of rooms
於 2024 年 4 月住了 1 晚
DIANA C 於 2024年4月20日的回應
Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at El Sendero Inn and we hope to see you again very soon for your next stay in Santa FE!

6/10 一般

James

於 2024 年 4 月住了 3 晚

8/10 不錯

thomas

於 2024 年 4 月住了 5 晚

10/10 優異

Pam

於 2024 年 4 月住了 1 晚
DIANA C 於 2024年5月11日的回應
We are delighted you had a wonderful stay with us . Thank you so much for staying with us and we hope to see you again soon.

2/10 很差

Nancy

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Diane

讚好：整潔度、職員與服務和住宿狀況
Best value in the area. Next door tobLorewtto Chapel and the famous Plaza. Its an older motel that been refurbished on the inside. Very comfortable. Exterior could use some TLC. Staff very accommodating. This place is all about the LOCATION! At a great rate $
於 2024 年 4 月住了 1 晚
DIANA C 於 2024年4月21日的回應
Thank you very much for giving us an excellent score. Looking forward to welcoming you back again soon!

8/10 不錯

Jaime (Los Angeles)

於 2024 年 4 月住了 1 晚
DIANA C 於 2024年5月1日的回應
Thank you very much for giving us a score. Looking forward to welcoming you back again soon!

8/10 不錯

James (Wayzata)

讚好：整潔度、職員與服務和住宿狀況
Great location.
於 2024 年 4 月住了 2 晚
DIANA C 於 2024年5月7日的回應
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

2/10 很差

MARCOS

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
We didn’t like the bathroom had a sliding door, all the smell from it invaded the room. The water of the shower went out of the shower area, because the curtain doesn’t seal. Ugly place and very expensive to the quality we received. I paid almost 700 dollars for 3 nights, the quality was of a cheap motel, for which I would have to be charged 150 at most for the three nights. I believe Santa Fe is overpriced.
於 2024 年 3 月住了 3 晚
DIANA C 於 2024年5月11日的回應
Thank you for sharing your experience, ! We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time. We hope you will stay with us again the next time your travels bring you back to Santa FE.

10/10 優異

Samantha

讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable beds, right downtown, a great stay!
於 2024 年 4 月住了 2 晚
DIANA C 於 2024年4月21日的回應
Thank you very much for giving us an excellent score. Looking forward to welcoming you back again soon!

8/10 不錯

Steven

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Location
於 2024 年 4 月住了 1 晚
DIANA C 於 2024年5月7日的回應
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

10/10 優異

Philip

於 2024 年 4 月住了 3 晚
DIANA C 於 2024年5月11日的回應
We are delighted you had a wonderful stay with us . Thank you so much for staying with us and we hope to see you again soon.