聖達菲凱悅廣場酒店位於聖塔菲的南部,既鄰近機場,又在地鐵站附近。喵狼及Theaterwork Studio同為文化名勝;而區內熱門景點還包括Rockin' Rollers Event Arena及Recursos de Santa Fe。聖達菲兒童博物館及Santa Fe Botanical Garden同樣不容錯過。這裡的越野滑雪及高山滑雪設施定能讓你盡享雪地樂趣,而雪地步行及雪地電單車等活動同樣不容錯過!
The front desk staff was rude- the unit was mediocre, in need of refresh- coffee maker in unit didnt work- hot tub was luke warm and really foamy- overall a 5/10
Tyler
於 2024 年 4 月住了 4 晚
6/10 一般
Martha (Rio Rancho)
家人同遊
2024年4月15日
讚好:整潔度和住宿狀況
不滿:職員與服務
This hotel was clean and the room was spacious. One of the beds only had a thin blanket on it and I went to the front desk to ask for a thicker “comforter”, was given a “complete set of bedding” only to get back to my room with a set of sheets and another very thin blanket. I also requested an additional pillow and was told they did not have any. Both of the beds were slanted and horribly uncomfortable. Housekeeping knocked and proceeded to come in our room at 8:30 am, when check out was not until 12:00 pm. I told the front desk when checking out and was told I should have had my do not disturb sign on my door. I also was told that none of the housekeepers spoke English and that is why that proceeded to enter our room after they were told we were not checking out for several more hours. We were rather disappointed in this hotel, especially for a Hyatt and for the price. A hotel with crappy beds and no actual comforters (just an extremely thin blanket) is an unpleasant stay.
Martha
於 2024 年 4 月住了 1 晚
10/10 優異
Tasha
2024年4月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were very happy with this property.
Rooms were clean and spacious.
Breakfast offerings were great.
Pool and hot tube were very nice.
Hotel is conveniently located.
We will stay at this property in the future.
Tasha
於 2024 年 4 月住了 2 晚
10/10 優異
Justin
家人同遊
2024年4月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Professional courteous staff. It’s a Hyatt! Modern 21st century amenities. Extremely clean well maintained hotel and a great bang for your buck.
Justin
於 2024 年 4 月住了 2 晚
6/10 一般
Christopher
家人同遊
2024年3月30日
讚好:整潔度
不滿:住宿狀況
We stayed here about 12 years ago and came back because it was really nice. Time has taken a bit of a toll. We were given dirty towels with holes and the shower took about 20 minutes to heat up. When reported to the staff they said they would send maintenance but never did. The pool didn’t feel too clean either. We will likely loo for a different place to stay next time.
Christopher
於 2024 年 3 月住了 2 晚
8/10 不錯
Erin
伴侶同遊
2024年3月27日
讚好:職員與服務、設施服務和住宿狀況
Front desk person was very helpful and answered all my questions. (I'm sorry, I can't remember his name)
The room could have been cleaner. The towels were a little stiff and had hairs in them. I know it's difficult to get hair off of anything being a person with long hair who sheds, but it felt a bit dirty.
The place has had some wear and tear but it's not bad for the overall value. The noise level is a bit much,but that's any hotel & easily fixed when you crank up the AC unit to drown it out.
Slept like a baby and enjoyed being able to get up on my own schedule to go down to the gym.
Erin
於 2024 年 3 月住了 1 晚
8/10 不錯
Jennifer
2024年3月24日
讚好:整潔度和住宿狀況
不滿:職員與服務
Jennifer
於 2024 年 3 月住了 4 晚
10/10 優異
Kara
2024年3月23日
讚好:整潔度、職員與服務和住宿狀況
Kara
於 2024 年 3 月住了 1 晚
4/10 欠佳
Jignesh
親子同遊
2024年3月18日
讚好:整潔度和住宿狀況
不滿:職員與服務
I recently stayed at the Hyatt Place in Santa Fe and unfortunately had a disappointing experience. Despite prepaying and making a reservation well in advance, upon arrival, I was given a single bed instead of the two beds I had explicitly requested. Even though I checked in late, the lack of accommodation was frustrating. What compounded the issue was the manager’s response, which lacked any apology or remorse. Such experiences can really impact a guest’s perception of a hotel’s customer service. I had to endure a night in a single bed before being able to switch to a room with two beds the next day. Having to pack and unpack my belongings for something that should have been fulfilled upon check-in was a hassle and added unnecessary stress to my trip, especially as I was travelling with family.
Jignesh
於 2024 年 3 月住了 4 晚
8/10 不錯
Steven (BLAINE)
2024年3月16日
讚好:整潔度、職員與服務和住宿狀況
Great staff, convenient location.
We were there on Spring Break, so lots of little kids and a little noisy.