Santa Maria de Les Franqueses

Overall the staff stay was ok. The hotel just needs desperately to be updated. I arrived late and got into my room and the air / thermostat on the wall didnt work and was a very noisy unit on the floor that was incredibly loud and the beds were quite uncomfortable and the sheets were stained. they moved me in the morning but same deal with the air con but at least it was slightly comfortable. 1/2 the plugs in the wall didnt work, there was one towel rack in the shower which was odd, the hangers didnt come out of the closet so steaming outfits was difficult, the keys would stop working each day so had to go to the front desk each day to fix that, the "balcony" was simply a cement slab and you were about 15 feet from the building across the way facing bricks and an alley way, the phone didn't work and the walls were paper thin so I heard the children next to me for 3 days straight. there isn't food or drink on site so should def bring your own. Overall it seems a family business and they did their best to be friendly

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

The staff was super friendly and extremely helpful navigating my way around Brooklyn. The rooms were clean, hot showers with great water pressure, an excellent bar. Felt like it was all brand new. Will definitely stay here on my next trip to Brooklyn.