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貴族之家精品酒店的評價

3 out of 5
貴族之家精品酒店
Almirante Montt 440, Santiago

評價

8.8

優異

10 分評分，優異；182 則評價中有 105 則" "
8 分評分，不錯；182 則評價中有 59 則" "
6 分評分，一般；182 則評價中有 8 則" "
4 分評分，欠佳；182 則評價中有 7 則" "
2 分評分，很差；182 則評價中有 3 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

8.6/10 

住宿狀況

評價

8/10 不錯

yunjui

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room and staff
Staffs were nice and the room was very clean
於 2018 年 1 月住了 4 晚

10/10 優異

Yu Fai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The receptionist is very nice and provide detail explanation for the surrounding areas
於 2017 年 7 月住了 1 晚

10/10 優異

pocheng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Hslangguth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The shuttle drive was easy to locate, pleasant and friendly. I arrived off early 6 am flight, I was dissatisfied that although my room was ready, I had to pay 40 dollars to access it before noon. Also hotel site says 24 hr check in? So why charge more? That's not ethical, same when my onward flight departed midnight, extra 40 dollars for late check out, but hotel did not have any incoming booking. Staff very helpful. But not told of local riots in adjacent streets. Other hotels advised guests to be careful. Riots were 1 block away.
於 2020 年 2 月住了 1 晚
Rocio 於 2020年3月2日的回應
Dear Hslangguth, As its explain in our policies and website, the early a late checkout depends on availability. If we agree we have to block the room for a late check out and loose the opportunity to sell the entire room. The checkin is at 3pm and checkout at 12 as most of the hotels worlwide. When we say 24 hour, it means that we have 24 hour recepction, you can leave or arrive at anytime and someone will receive you and you can leave your luggage if the room is not ready for example. Hope this clarifies you issue. regarding the riots we always tell our guests where they should go or if there is any problem, as you arrived so early we missed the full checkin process, sorry for that. regards

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel , good location , clean and good breakfast. Lovely hotel staffs . We had great time at Santiago Chile . Thank you !
於 2020 年 2 月住了 2 晚
Rocio 於 2020年3月2日的回應
thanks for your comment!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
A small boutique hotel with very good service. Nice rooms.
於 2020 年 2 月住了 4 晚
Rocio 於 2020年3月2日的回應
Thanks very much for yur nice comment!

10/10 優異

Pauline

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stay Here !!!!
We have been traveling for 2 weeks through Chile and this hotel is by far the BEST we have encountered! Service is outstanding and room is great....Good location as well..very safe area and close to attractions.
於 2020 年 2 月住了 2 晚
Rocío 於 2020年2月19日的回應
Dear Pauline, This messages make us very happy! Thanks a lot for your comment and hope to have you again with us, follow us on IG! @hotelcasanoble

8/10 不錯

真實旅客

於 2020 年 2 月住了 4 晚

10/10 優異

Dan (Montana, USA)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice small property! Very good service and nice clean rooms. Great staff and breakfast..
於 2020 年 2 月住了 1 晚
Rocio 於 2020年2月14日的回應
Dear Dan, Thanks for you nice review regards!

10/10 優異

Dee (Melbourne Australia)

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
hidden gem off the main thorough fare but close to all the eateries
於 2020 年 2 月住了 1 晚
Rocio 於 2020年2月14日的回應
Thanks!! hope to have you again in Santiago

6/10 一般

Leslie (Baltimore)

家人同遊, 多人同遊
讚好：職員與服務
Great downtown location in quiet space. Convenient to transportation, sights and restaurants. Beds comfortable but couches not. Bathrooms poorly lit with many non-working hairdryers. Staff extremely helpful. Breakfast nice with no single use plastics. Towels need replacing or bleaching. They were kind of gray...
於 2020 年 1 月住了 4 晚

10/10 優異

Ulrich

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Gerne wieder
Das Hotel liegt mitten in der Stadt in einer ruhigen Sackgasse. Die U Bahnstation ist nicht weit entfernt.
於 2020 年 1 月住了 1 晚
Rocío 於 2020年1月23日的回應
thanks Gerne!!! Its very important for all our staff your comment.

10/10 優異

Jared (Toronto, Ontario, Canada)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing room, location and staff at Casanoble. We had a wonderful stay - the room and experience was all excellent and top notch. Would recommend strongly to anyone looking to really explore Santiago. Beyond the great accommodations - the location is SUPERB. You are walking distance from Bella Vista, Bella Listario neighbourhoods along with Central for more of the classic. Tons to do nearby as well.
於 2019 年 12 月住了 2 晚
Rocio 於 2020年1月8日的回應
Dear Jared, Your comment make us very happy. hope to have you again in santiago

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Really nice staff and lovely rooms. The location is very central. I was given a complimentary room upgrade, which was very appreciated.
於 2019 年 12 月住了 2 晚
Rocio 於 2019年12月11日的回應
thanks for your nice comment!! its very important for us your feedback kinf regards

10/10 優異

Kelsey (The Dalles, Oregon)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I absolutely loved our stay at Cananoble Hotel. The staff were super friendly, gave us some great recommendations and really customized our stay. The room was spacious and had a lovely bathroom. Even with the riots going on outside, the property was quiet and felt secure.
於 2019 年 11 月住了 1 晚
Rocio 於 2019年12月11日的回應
Thanks for your nice comment!! its very important for us your feedback kind regards

8/10 不錯

Rainer A

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sehr angenehmer Aufenthalt in Santiago
Wir hatten dieses Hotel für 2 Nächte gebucht und waren mit unserem Zimmer sehr zufrieden. Sauberkeit und die Einrichtung war sehr geschmackvoll von der Inhaberin eingerichtet. Das Frühstück war OK, aber kein Highlight. Die Unterkunft ist auf jedenfall empfehlenswert!
於 2019 年 10 月住了 2 晚
rocio 於 2019年11月26日的回應
Dear Rainer, thanks for you comment. We will impove our breakfast! kind regards

8/10 不錯

Fernando

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 4 晚
rocio 於 2019年11月21日的回應
gracias por tu puntuacion!

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
The property was beautiful, and very close to lots of great food options. They were very accommodating and were able to give me an early check in, and I also got a room upgrade - very grateful!
於 2019 年 11 月住了 1 晚
Rocío 於 2019年11月16日的回應
thanks for your nice comment is very important to all our team

10/10 優異

Leif

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Dejligt Boutique Hotel.
Dejligt nyt lille hotel lige i centrum. Venligt personale.
於 2019 年 10 月住了 1 晚
Rocío 於 2019年10月26日的回應
Thanks for your nice comment!

10/10 優異

Crystal (Edmonton, alberta)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great decor, friendly staff, very safe. We were there during the protests and did not feel Unsafe there at all. It stayed fairly quiet despite being so close to the chaos
於 2019 年 10 月住了 1 晚
Rocío 於 2019年10月26日的回應
Dear Crystal, thanks for your nice comment is very important to us in these difficult days we are living in Chile. Kind regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing location! Small hotel so you get personalized service from the staff who are so nice and helpful! Would absolutely stay again!
於 2019 年 10 月住了 2 晚
Rocío 於 2019年10月22日的回應
Thnaks for your nice comment!! All our staff works daily to make a great experience for uour guests. kind regards

8/10 不錯

Rafael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 2 晚
Rocío 於 2019年10月13日的回應
thanks for your review!

10/10 優異

Melika

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
wow che spettacolo
Hotel stupendo, le foto delle camere per una volta non rendono pienamente giustizia alla bellezza e alla grandezza della camera. Bagno grande, luminoso e bellissimo. Letto comodo e dato che l’hotel è in una strada interna chiusa anche super silenzioso. Lo staff definirlo gentile è poco, sempre disponibili con consigli. Servizio te e tisane tutto il giorno a disposizione. Colazione buona con ampia scelta per chi ama il dolce, meno per il salato. Migliorabile il Wi-Fi un po’ lento. Posizione comodissima centrale e vicina al poco che offre Santiago.
於 2019 年 9 月住了 1 晚
Rocio 於 2019年9月22日的回應
Thanks for your nice comment! happy to hear you had a nice time with us. Regards!

10/10 優異

Jacqueline

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
What a fabulous find in the centre of Santiago!
Previous reports of noise but we didn't experience any. Comments about stairs and no lifts, there's one short flight only and it was not a problem. Staff offered to carry cases up on arrival (which was lovely). Room contemporary and everything you could need. You could make your own drinks, get fresh water, at any time in the breakfast room downstairs. Comfortable beds, good linen. TV and WiFi in the room. Air con and heating. Lovely spacious bathroom, clean, contemporary fittings, large walk in shower. Fresh towels, toiletries and loo roll all replenished daily. Breakfast was buffet style, fruit, cheese, meats, breadsmand a toaster, grill and mini oven supplied. Also fresh eggs cooked to order. Fresh brewed coffee, teas, juices, etc. All suited our needs perfectly. We were leaving early one day and the hotel prepared a packed breakfast for us. That's great service! All the staff were fabulous! Kind, considerate and extremely helpful. Helped with booking tours, finding restaurants, organising taxis, etc. and always with a smile (and great English!) Thanks for being so lovely! Location was fantastic very close to Santa Lucia, markets, Bellavista, Parque Forestal, Lastarria, etc. Restaurants and Bars - lots of great restaurants and bars close by, all walking distance or use MO bikes for very little money (a few pounds here and there for all day use). What more can I say! We loved it and can't thank Rocio and all her staff enough!
於 2019 年 8 月住了 7 晚
Rocío 於 2019年9月13日的回應
Dear Jacqueline, Thanks very much for your nice comment. We work daily to make our guest happy! Hasta pronto!

8/10 不錯

전영석 (서울)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
객실이 8개 밖에 없는 작은 호텔입니다. 그래도 산티아고의 비싼 물가를 감안한다면 나쁘지 않은 호텔이에요 주변에 식당도 많고, 치안도 비교적 안전한 지역입니다. 다만, 드나들때 현관문이 잠겨 있어서 매번 직원의 도움을 받아야 하는게 좀 좋지 않아요
於 2019 年 8 月住了 6 晚
Hotel Casa Noble 於 2019年9月9日的回應
Thank you for choosing our hotel, and for taking the time to write a review! We are sorry to hear that the entrance door was an inconvenience for you, but they are locked from the security reasons. We hope to see you again in Hotel Casa Noble.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A great location close to almost all tourist destinations for first time Santiago visitors + a small boutique hotel + extraordinarily friendly helpful staff 24/7.
於 2019 年 7 月住了 4 晚
Rocío 於 2019年8月7日的回應
Thanks for you nice comment!

10/10 優異

Fermin (Nelson - NZ)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great option in a great location for a good price, it's a small hotel boutique with a nice environment, with very comfortable beds and very helpful staff.
於 2019 年 7 月住了 1 晚
Rocio 於 2019年7月26日的回應
Thanks Fermin for your nice comment. Hope to have you again with us.

10/10 優異

真實旅客

讚好：職員與服務、設施服務和住宿狀況
Clean and well-furnished rooms, friendly and helpful staff, great location.
於 2019 年 7 月住了 2 晚
Rocio 於 2019年7月26日的回應
Thanks for your nice comment! its very important for us

4/10 欠佳

Aaron

不滿：職員與服務和客房舒適度
Not Worth It At All
Did not enjoy my stay. There were so many issues here, but I'd say the top three were, 1.) Tiny room directly behind the front desk where I could hear every time the doorbell rang or the phone rang, which was a lot since every guest had to ring the doorbell to be let in. 2.) Couldn't adjust room temperature at all, had no control over the controls. 3.) Sad breakfast that was very unappetizing. These three plus waiting around for over 20 minutes just to get a bad espresso, power outages, low quality bathroom products, uncomfortably small shower, etc etc etc.
於 2019 年 6 月住了 1 晚
Casa Noble 於 2019年8月16日的回應
Dear Aaron, thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing these issues to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Once again, we trully appologize that your experience was not of the quality you expected.

10/10 優異

vincent

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent établissement calme et bien placé
Magnifique petit Hotel propre et calme à proximité des restaurants et des principales curiosités de la ville. Personnel très accueillant et à l'écoute Excellent petit-déjeuner nous recommandons vivement
於 2019 年 7 月住了 3 晚
Rocío 於 2019年7月17日的回應
Thanks Vincent for your nice comment! sorry we dont speak french :) Hope to have you again in Santiago

6/10 一般

JM (USA)

讚好：整潔度、職員與服務和設施服務
Great location and property, right in the center of the city and very close to the dining options in Lastrerria. Room is nice and large with solid amenities. My issue was that I was given room #1 which is right in front of the reception in the first floor and was extremely noisy. I asked particularly about this and the receptionist brushed off my question, saying it was not. Well... if you want to hear people coming in and out, the receptionists talking and laughing until late in the night, then you would like it. If you are a light sleeper, avoid as they seem to not care much about how much noise the hotel staff makes. It is a shame as the property is nice and the room comfortable with a solid breakfast.
於 2019 年 7 月住了 2 晚

10/10 優異

CP (Moraga, CA)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very pretty, updated little hotel (former home?) on quiet side street, charming setting, stairs-only to 2nd floor, comfortable and very clean rooms. Very nice and helpful staff. Decent breakfast, Very close to downtown and sight-seeing. Great for the price!
於 2019 年 7 月住了 1 晚
Rocío 於 2019年7月17日的回應
Thanks for you comment. Hope to have you aganin in our house regards

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very cute and everyone was so friendly and helpful.
於 2019 年 6 月住了 2 晚
Rocío 於 2019年7月3日的回應
Thanks for your nice comment. We work daily to make our guests feel at home regards!

10/10 優異

Talita

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recomendo e voltarei! Melhor impossível!
Melhor impossível!!! Hotel super charmoso, pequeno e aconchegante. Staff incrível, ótimo atendimento, carinho como se estivéssemos em nossa própria casa! Hotel super limpo e silencioso, cama muito confortável, café da manhã gostoso e só com coisas de boa qualidade, pertinho do metrô, funcionários flexíveis e que só querem ajudar! Me ajudaram com taxis, reservas em restaurantes, café da manhã fora do horário, etc etc etc. Recomendo fortemente para quem visitará Santiago em casal (quarto não é muito grande)!
於 2019 年 6 月住了 4 晚
Rocío 於 2019年6月24日的回應
Thanks Talita! See you next time in Santiago

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 5 晚
Rocío 於 2019年4月24日的回應
thanks!

10/10 優異

V

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superb location and exceptional service
We loved this place so much that we have changed our booking for our stopover on the way home to stay here again. It is so close to everything and the team at Casanoble are fabulous. So helpful and nice. I highly recommend this place.
於 2019 年 4 月住了 3 晚
Rocío 於 2019年4月24日的回應
Thanks for your nice comment! Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
It's hard to explain how lovely it is to be right in the middle of the city and yet it is so quiet on that dead end street you think you are miles away. I could walk to anything I wanted to see in the metro area and there is a metro stop right near the hotel. The bed was so comfortable, the breakfast was great and Rocio, Ronald and Jorge are such great people and helped me arrange bus tickets to Valparaiso and make other plans. Everything was so clean and well maintained. It is just a terrific place to stay in Santiago.
於 2019 年 3 月住了 11 晚
Rocío 於 2019年4月10日的回應
Thanks for your nice comment! its very importnt for us Regards,

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very friendly staff! They had nice touches like home made breakfast and excellent hand made lattes. Located on a private side street so it's super quite! Excellent location near shopping, sight seeing, and amazing restaurants. Highly recommend!
於 2019 年 4 月住了 1 晚
Rocío 於 2019年4月10日的回應
Thank you so much for your comment Is very importnt for us. We work daily to have a better service. Regards!

8/10 不錯

Pierre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Très bon choix d’hotel
L’acceui Est très aimable, l’emplacement excellent. Les portes méritent une meilleure isolation.
於 2019 年 4 月住了 2 晚
Rocío 於 2019年4月10日的回應
Merci pour votre commentaire, nous travaillons sur l'isolation des portes

8/10 不錯

Jôão

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pelo valor pago, podia ser melhor.
Um bom hotel, que está se adequando, pois antes era Hostel.
於 2019 年 4 月住了 1 晚
Rocio 於 2019年5月8日的回應
Hola Joao, antes no era hostel. Espero hayas tenido una buena estadia.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are wonderful and the facilities comfortable warm clean and inviting. We found the location quiet and close to restaurants and other downtown attractions - about 30 minutes from the airport. We prearranged airport transfers with the hotel comparable to and less hassle than regular taxis or other private services. The duty manager, on our arrival, in particular, is deserving of special thanks in assisting with a personal matter. It was reassuring to be in such good hands. We have no reservations recommending the Casanoble Hotel Boutique to other travelers.
於 2019 年 2 月住了 1 晚
Rocío 於 2019年3月14日的回應
Thank you for your comment! We work everyday to try to make our guests stay in Santiago memorable Kind regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Localização muito boa. Wi-Fi nem sempre disponível
於 2019 年 3 月住了 5 晚
Rocío 於 2019年4月30日的回應
Obrigado pelo seu comentário, wi-fi é sempre difícil nestes edifícios antigos e no centro histórico, mas temos vindo a melhorar.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice boutique hotel in a great location! Easy walking to Santiago highlights. Super friendly and helpful staff. Will definitely stay here again if I have the opportunity to return to Santiago.
於 2019 年 3 月住了 2 晚
Rocío 於 2019年3月6日的回應
thank you for your nice comment! Hope to see you again

10/10 優異

真實旅客

讚好：整潔度和職員與服務
於 2019 年 2 月住了 1 晚

10/10 優異

Patricia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A real gem!
Great little hotel walking distance to everything you want to do in Santiago. This hotel is down a quiet (but well lit alley) and is very comfortable and clean. Cooked to order breakfast and friendly employees. We easily walked to everything we wanted to see.
於 2019 年 1 月住了 2 晚
Rocío 於 2019年2月5日的回應
Thank you so much for your comment! We are glad to here you had a nice stay Regards and hope to have go back again with us

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Charming small hotel in an excellent, quiet location in a dead end street. Friendly, helpful 24 hour staff. Ours was a small comfortable room with good bed and high quality sheets. Duvet was too warm for a non-airconditioned room in hot weather, but fan helped. I would definitely recommend the Casanoble.
於 2019 年 1 月住了 2 晚
Rocío 於 2019年1月28日的回應
Thanks for your comment! We are working on the AC in all the hotel, we just have on the second floor but soon we will have in all rooms. Regards, and hope to see you again in Casanoble

4/10 欠佳

David

讚好：整潔度和住宿狀況
不滿：職員與服務
Overall, this is a very pleasant hotel. However, Hotels.com advertised the room with air-conditioning; the 2 rooms we booked did not have air-conditioning. We had booked for 2 nights and as we arrived late, the pleasant night-staff member agreed for us to change rooms for the second night. The next morning, the hotel back-tracked and claimed this would be an upgrade, one of the rooms has suddenly been booked etc. etc.......basically used various excuses to fob us off (manager nowhere to be seen). We persisted and the rooms were changed. Would you believe it - the air-conditioning only worked in one of the rooms. Like I say, it's a pleasant hotel, but this issue wasn't handled well at all, especially by the daytime staff member. No compensation offered by hotels.com or by the hotel itself. Disappointing customer service.......beware.
於 2019 年 1 月住了 2 晚
Rocío 於 2019年1月15日的回應
Dear David, We where aware of your problem from the beginning. We contacted hotels.com because the standard rooms on the first floor don`t have AC, sorry for the inconvenient, but it was a bad information they had. We did anything we could to move you to the suite (100 USD expensier) and with no cost. The AC of both rooms where working, you should have asked for the front desk for help. Its very sad for us to hear we didn't did anything because we where absolutely full capacity and managed to move you with NO COST as soon as possible. We usually have good reviews and this is very harmful for a small family business.

10/10 優異

Ilmo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Mukava hotelli keskeisellä paikalla
於 2019 年 1 月住了 2 晚
Rocío 於 2019年1月9日的回應
Thanks for your comment!

2/10 很差

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
Lautes Hotel durch Haustuerklingel,Telefon,Rezeption, Ein-und Auschecken mitten in der Nacht. Zimmertueren nicht schallisoliert. Zimmer im Erdgeschoss besonders betroffen. Wir hatten ein 3/4 Jahr im voraus gebucht und um ein leises Zimmer, nicht im Erdgeschoss gebeten. Wir bekamen das Zimmer direkt gegenüber der Rezeption. Personal und Inhaberin sind nicht hilfsbereit. „ There is nothing I can do.“ Wir hatten mittels Vorkasse an Expedia bezahlt.
於 2018 年 12 月住了 2 晚
Rocio 於 2019年1月5日的回應
Dear Annette. We explained that we were full. I would have changed you to another room. But it was impossible. You were paying for a standard and gave you a superior room. So it’s very sad to see you don’t understand why. We talked to you very politely and try to make your stay as good as possible. This is a small family business that you are talking about and we always have good comments and happy guests. Sorry you were so disgusted

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Location is great, close to Bellas Artes and Plaza de Armaz. Not so great - wall is paper thin. I got the room on the first floor right by the entrance, and I can hear people coming in and out, all the noise late into the night to early morning around 3 am. Finally quiet around 6 am, but that’s when I got up. They could improve the sound transmission rating of the wall and put better windows that have STC value. There was one night where a guy outside was playing loud music and screaming loudly and the hotel staff couldn’t do anything about it. Also, no card key, still using regular locks. They want to conserve resources by telling people to take less time in the shower and use liquid soap, but they don’t care about conserving energy I guess. You also have to ring the bell when you enter the front door, instead of using card key. Again, somewhat annoying. I didn’t know the first night when I checked in and found the door was locked so I knocked. Good thing they have someone there 24-7, but they need to upgrade their security system as well as the sound transmission rating.
於 2018 年 12 月住了 3 晚
Rocìo 於 2019年1月4日的回應
Thanks, we will take in consideration all your feedback. Weve been doing a lot of changes in the house since lasta year... Ans sound proof its on our list! Regards