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白沙維塔莉絲酒店的評價

3.5 out of 5
白沙維塔莉絲酒店
Sabangan, Ilocos Sur, Santiago

評價

6.8
10 分評分，優異；69 則評價中有 19 則" "
8 分評分，不錯；69 則評價中有 17 則" "
6 分評分，一般；69 則評價中有 15 則" "
4 分評分，欠佳；69 則評價中有 12 則" "
2 分評分，很差；69 則評價中有 6 則" "

7.0/10 

整潔度

8.2/10 

職員與服務

7.6/10 

設施服務

6.4/10 

住宿狀況

評價

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Food was excellent!, taste good, lots of varieties!
於 2020 年 3 月住了 1 晚

10/10 優異

david

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was GOOD. Can be better!
It was my 2nd time to go on this hotel. Price was okay but i wish it was lower. Just a little hiccup with the fridge as it was not working. They replaced but the replacement set was faulty too. We ordered dinner and took a bit longer...
於 2020 年 3 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place but no elevator
I was not able to get the room I booked because the hotel had no elevator and I am mobility challenged and this was not on the hotel details when I booked the room on hotels.com. The staff were extremely friendly and helpful... shout out to Nerwin in the dining room who i feel went above and beyond. Food was excellent and the hotel shuttle was great. Overall a good experience except for the inability to get the room i booked.
於 2020 年 2 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2020 年 2 月住了 1 晚

4/10 欠佳

真實旅客

不滿：職員與服務和住宿狀況
於 2020 年 2 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2020 年 1 月住了 3 晚

6/10 一般

真實旅客

於 2020 年 1 月住了 1 晚

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：設施服務和住宿狀況
於 2019 年 10 月住了 2 晚

2/10 很差

Tony (USA)

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
It’s not worth the price! Not even a one-star hotel and it’s overpriced! 😏
於 2019 年 12 月住了 1 晚

8/10 不錯

Maria

家人同遊
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
The beach has clear water. The food was great and affordable. The staff were all friendly and accommodating. The only point that needs improvement is cleanliness and lacks maintenance. The room assigned to me wasn’t neat, the bathroom smelled, the power slots were loose, bed sheets didn’t seem to have been changed (there was an entire piece of false eyelashes!).
於 2019 年 12 月住了 1 晚

6/10 一般

真實旅客

親子同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Kind and friendly staff. Convenient and immediate access to the beach. Great food at the restaurant. Kayak and paddle board rentals available. Water slide and well-maintained pool was a big hit with the kids! Clean towels. Comfortable beds. Beautiful ocean view. Hotel is a bit run-down. Building is starting to deteriorate. My balcony door didn't close or lock properly. The phone in the room didn't work so I had to go to the desk for assistance. The right side of the beach and ocean is VERY rocky and there is no signage to indicate this. My daughter was on a floaty and when she got off, was expecting sand at the bottom of the water but ended up walking on rocks. She cut her foot very badly. Staff was kind and helped with bandaids but it would've been helpful if they told us that this side of the beach had sharp rocks.
於 2019 年 12 月住了 2 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和設施服務
It had a beautiful view of the beach and easy quiet access.
於 2019 年 11 月住了 1 晚

4/10 欠佳

Barry (Newport Beach CA)

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
There were no transportation and the room was not as good as it was advertised. There was no hot water
於 2019 年 11 月住了 3 晚

8/10 不錯

Jonathan

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚

8/10 不錯

真實旅客

於 2019 年 10 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome location, beautiful beach, with waterfront views, staff are nice, overall a great place to relax.
於 2019 年 9 月住了 1 晚

2/10 很差

真實旅客

I did not even stay in this hotel but i still got charge.
於 2019 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚

6/10 一般

Ikay

親子同遊
讚好：職員與服務
不滿：整潔度
Lots of mosquitos. The sink only have hot water. Bathroom smells pee when we first came in. Beach is not good instead of sands it was rocks big rocks. We enjoyed our breakfast. The staffs are nice.
於 2019 年 7 月住了 1 晚

6/10 一般

Nati

Holiday with friends
Not impress about this hotel. Not close being called Santorini of the North. The only similarity is the white color and blue trimmings. I have been to Santorini, Greece for 5 days and not even close. Not worthed for the money.
於 2019 年 6 月住了 1 晚

6/10 一般

elizabeth

讚好：客房舒適度
不滿：職員與服務和住宿狀況
Disappointed
The aircon won't cool. The water won't heat up. Disappointing.
於 2019 年 6 月住了 2 晚
Vitalis White Sands 於 2019年6月24日的回應
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.

4/10 欠佳

真實旅客

於 2019 年 6 月住了 1 晚

4/10 欠佳

Jun

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
I did not like the rooms. Too many problems like ac not working properly, sleepery floor. Bathroom sink leaks and water was roo hot shower head is too low.
於 2019 年 5 月住了 2 晚
The Reservations 於 2019年5月16日的回應
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Scenery and tranquility of this resort. Perfect
於 2019 年 4 月住了 1 晚
The Reservations 於 2019年5月14日的回應
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 4 月住了 2 晚
The Reservations 於 2019年5月2日的回應
Good Day! Thank you for the reviews! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff are accomodating and friendly. Rooms are clean.
於 2019 年 3 月住了 1 晚
The Reservations 於 2019年4月16日的回應
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

4/10 欠佳

RENATO

不滿：整潔度、住宿狀況和客房舒適度
Pls do repair.
They must check all for repair. The room was a bit dark. With 4 suckets and 1 is for ref and the other 1 is not functioning. The bidet is not functioning well. The ladies comfort room near lobby is so dark, 1 light is busted. The food was great! Overall, its a bit pricey for this kind of hotel.
於 2019 年 2 月住了 1 晚
The Reservations 於 2019年3月3日的回應
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.

10/10 優異

真實旅客

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
hospitality of the staff 😍
於 2019 年 2 月住了 1 晚
The Reservations 於 2019年2月28日的回應
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

2/10 很差

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
In need of much maintenance!
Very run down with mismatched items. Stayed 2 nights for the location and supposed beauty of the beach. We were given a room, toilet did not have enough pressure to fill tank to flush, would take about 10 minutes to flush, noticed immediately toilet seat was too short for the bowl, as if they were bought and just thrown on because they didn't want to spend money to put correct one in. Shower was not attached to the wall, When called, they came and said the toilet was fixed, they pushed the shower in with a screw, not bolted, when we complained the second time, they said they would move us to another room. We packed everything up, moved 1 floor down to another room with same short toilet seat issue but was actually not screwed into the bowl. Shower was also loose and unsafe. When asked to fix the toilet seat, they said they would fix it the next day. We insisted on a seat we can sit on for the toilet so they brought another in that was also clearly the wrong size, They did not return to fix it the next day. Seat in the dining room were broken and dirty, breakfast was decent. We knew many of the other guest and all complained of the same issues. There is so much potential and it should be a great alternative to the more expensive Villas, I cannot blame the workers totally because this is a management issue and correcting maintenance is not a priority. Mild temporary fixes are used and nothing is ever fixed. Staylite Hotel in Candon, much better.
於 2019 年 1 月住了 2 晚
The Reservations 於 2019年3月4日的回應
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.

4/10 欠佳

Marie

讚好：職員與服務
不滿：住宿狀況和客房舒適度
I felt that I was staying in a motel 6 instead of a resort. It was not well maintained. I expected more for the price.
於 2019 年 1 月住了 7 晚
The Reservations 於 2019年2月2日的回應
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super friendly and helpful staff, clean rooms, great breakfast buffet, awesome view
於 2019 年 1 月住了 2 晚
The Reservations 於 2019年1月22日的回應
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. Lots to do. We went kayaking, snorkeling and did the Zip Line. So much fun. The food was good, except a few times they were out of menu items and didn’t tell us before hand.
於 2019 年 1 月住了 4 晚
The Reservations 於 2019年1月22日的回應
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
The beach is safe for kids and clean
於 2018 年 12 月住了 1 晚
The Reservations 於 2018年12月26日的回應
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

8/10 不錯

Sasa (Pangasinan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel is nice. I like the acoustic music. Staff our friendly. The food is good especially the vIvan longganisa. 😀
於 2018 年 12 月住了 1 晚
The Reservations Manager 於 2018年12月10日的回應
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

8/10 不錯

Fred (ON Canada)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The place itself is worth every dollar we spent.Location, ambience and foods are great. staff's were very accommodating and courteous
於 2018 年 11 月住了 1 晚
The Reservations Manager 於 2018年11月26日的回應
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

2/10 很差

Gwen (Qc)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
I asked beforehabd if the room i booked is good for 4 oax and if there will be extra charges. They said none. Upon arrival i was being asked to pay for extra. Plus there was no wifi. Also the staff doesnt know how to handle the situation.
於 2018 年 10 月住了 1 晚
The Reservations 於 2018年11月26日的回應
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.

4/10 欠佳

Nette (London)

讚好：職員與服務
不滿：整潔度和客房舒適度
Room outdated , not up to standard and dirty. Toilet and bath smelly. Wifi not working. Surrounding inside hotel is a mess and disorganised.
於 2018 年 10 月住了 2 晚
The Reservations 於 2018年11月28日的回應
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.

10/10 優異

Marilyn

Phillipine typhoon experience
It was absolutely wonderful. The people treated us like royalty. So caring throughout the typhoon. Moving us to safety, bringing us meals and upgrading us. Taxi to the bus . We loved the meals especially the breakfast which mr Bubbles hotel provided, it went for hours. So enjoyable at the beach. Lovely to see the kids playing, the fishermen and the beautiful clean pool. We will never forget their kindness to us.
於 2018 年 9 月住了 2 晚
The Reservations Manager 於 2018年9月21日的回應
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

8/10 不錯

Ralph

讚好：整潔度和職員與服務
Schönes Hotel mit sehr freundlichem Personal
Das Personal war sehr freundlich. Wir haben als Familie mit 2 Kindern den Aufenthalt gebucht. Das Frühstück für die Kinder war allerdings nicht im Preis enthalten. Als ich daraufhin eine E-Mail an Hotels.com geschrieben habe, haben die mir zugesagt, dass ich das Frühstück erstattet bekomme. Somit war alles ok. Wir waren außerhalb der Saison. Das Hotel wurde an verschiedenen Stellen wieder verschönert. Der Billard-Tisch in der Eingangshalle war leider außer Betrieb. Der Frühstücksraum war nicht klimatisiert, da er nach zwei Seiten hin offen war. Dafür war der Ausblick auf die Bucht sehr schön. Das WLAN musste nach dem Verbrauch von 2 GB wieder mit einem neuen Passwort eingerichtet werden. Wir haben dieses Hotel gebucht, da die Eltern meiner Frau in der Nähe wohnen.
於 2018 年 8 月住了 7 晚
The Reservations Manager 於 2018年9月6日的回應
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Needs improvement!
Their facilities needs improvement. The aircon in our room doesn't function well. They didn't even tranfer us to another room instead they gave us an electric fan but still, our room is hot! Their pool is dirty, I think they don't replace water on the pool.
於 2018 年 6 月住了 1 晚
Reservations 於 2018年8月17日的回應
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.

8/10 不錯

Richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚

6/10 一般

真實旅客

Took too long for check in
It took us almost an hour to register because my name was never registered wd Vitalis white sand. Also i originally choose Deluxe North wing with 3 guest. I was told to get north need to pay extra. Very disappointed!!
於 2018 年 5 月住了 1 晚

6/10 一般

CJ & Matt (Central California)

讚好：整潔度和職員與服務
不滿：住宿狀況
Hotel by the beach.
Management should add more cabana for the guest. Check often if lightings are functioning, Water pressure is low and often runs out of hot water. No food variety, all the same everyday. uncomfortable bed, requested for roll-away bed, they gave us thick bkanket instead. Over-all, location is ok if you prefer to just hang out by the beach. Will still recommend to friends.
於 2018 年 3 月住了 3 晚

8/10 不錯

Denise (Manila)

讚好：職員與服務
不滿：客房舒適度
25% Disappointed
Aircon was too noisy while on operation and not that cold. Room is not that clean.
於 2018 年 3 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：客房舒適度
We stayed at the north wing and it's quite old.
The shower is clogged and has low pressure. Aircon is good. The price of their food is unreasonablre and it's not that delicious. The free breakfast is good though and has a big serving. Overall, it's a good hotel but I won't be coming back.
於 2018 年 3 月住了 1 晚
Ditas Castro-Sarmiento 於 2018年3月23日的回應
Dear Sir/ Madame, Warm Greetings from Vitalis White Sands! We truly apologize for the inconvenience you have experienced. We welcome any comments and suggestions from our valued guests like you. And we will take note this experience and will improve the imperfections of the property. Again, our heartfelt apologies and we do hope that you will still consider us in your future booking requirements. Sincerely, The Reservations Manager

10/10 優異

Analyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 2 月住了 1 晚
The Reservations Manager 於 2018年3月21日的回應
Dear Sir/ madame, Warm Greetings! Thank you for staying with us! We hope to see you again in the future!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My friend and I had a great time. Hotel was supposedly fully booked because we couldnt get two straight nights. However, the hotel and its facilities were not at all crowded. We had the pool to ourselves, the beach to ourselves and the shuttle to Vitalis Villas was just us...and the driver.😊 Good hearty breakfast to go with the accommodation. Staff was very helpful.
於 2018 年 1 月住了 1 晚
Ditas Castro-Sarmiento 於 2018年3月21日的回應
Dear Sir/ madame, Warm Greetings from Vitalis White Sands! We are truly grateful that you enjoyed your stay with us. Rest assured that we will continue to give the best to our guests and continue to be a gracious host. Again, many Thanks and Hope to see you again soon! Best regards, The Reservations Manager

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Unsatisfactory
I requested queen bed on my reservation but when we came to the room it was two double double beds and when i told the staff they said "sorry, wala ng queen bed" and she just pushed the two beds into one. The aircon is not functioning, it was too hot in the room. You have to pay for everything literally everything, the tent infront of the beach, the beach chairs, etc. the beach and the sand is the only free on the beach side. The pool is too small! The picture is taken on an angle that makes the pool big, but on reality it's not!
於 2017 年 12 月住了 1 晚

2/10 很差

Nathaniel (Baltimore, Maryland USA)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel is close to the beach
There was no hot water inside the room . Elevator is non existent, plus there was no aircondtion on the information desk. Scenery is perfect
於 2017 年 12 月住了 1 晚

10/10 優異

MARIAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 1 晚