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ANA Crowne Plaza Chitose by IHG

4.0 star property
Travelers find tranquility at this nature-surrounded retreat where international cuisine awaits and entertainment options include karaoke and billiards

Choose dates to view prices

ANA Crowne Plaza Chitose, an IHG Hotel, is near Aoba Park, offering a peaceful setting with a garden. Two on-site restaurants serve international dishes. Amenities include free WiFi and dry cleaning. The helpful staff ensures guests feel at home.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is HK$700
HK$1,011 total
24 May - 25 May

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About this property

ANA Crowne Plaza Chitose by IHG

  • Upscale hotel near Aoba Park
  • Located close to Doraemon Wakuwaku Sky Park and New Chitose Airport Onsen, ANA Crowne Plaza Chitose by IHG provides a corner/local shop, a garden and a hair salon. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Buffet breakfast (surcharge), multilingual staff and wedding services
    • A ballroom, a billiards/pool table and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 438 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
  • Other amenities include:
    • Bidets, baths or showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3400 for adults and from JPY 1700 for children
  • Rollaway bed fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is ANA Crowne Plaza Chitose by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ANA Crowne Plaza Chitose by IHG?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Chitose by IHG on 24 May 2026 start from HK$700, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ANA Crowne Plaza Chitose by IHG?

Self-parking is free at this property.

What time is check-in at ANA Crowne Plaza Chitose by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ANA Crowne Plaza Chitose by IHG?

Checkout is at 11 AM.

Where is ANA Crowne Plaza Chitose by IHG located?

Situated near the airport, this hotel is 1.2 mi (1.9 km) from Aoba Park, and within 6 mi (10 km) of Doraemon Wakuwaku Sky Park and New Chitose Airport Onsen. Ecorin Village and Northern Horse Park are also within 9 mi (15 km). Chitose Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 609 out of 1003 reviews
Rating 8 - Good. 269 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Kozue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was wonderful!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
Great staff and rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay and great location next to a mall
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great quality room, convenient location and excellent on site facilities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Quit room, restful night and an excellent buffet breakfast!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Clean rooms good restaurant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Great room. Nice service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
All so comfortable and efficient!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Wai Chung

Liked: Cleanliness, staff & service, amenities
Staff are good but the shuttle bus to airport only a few in the morning
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with dining options on site.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Mark

Good food and drinks at the hotel.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

LIAN CHING

Liked: Cleanliness, amenities, property conditions & facilities
Excellent check-in experience, clean and spacious room. Excellent recommendation by check-in counter to eat monkfish at the hotel’s in-house Japanese restaurant. There was a convenience shop near hotel check-in. Huge hotel reception area with beautiful Christmas decorations. 3 mins walk to huge Aeon Mall. Free airport shuttle bus with helpful driver. Will come back to this hotel again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice really quiet, clean hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice stay! Great condition, nice suite, clean and comfortable!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room. It was the perfect way to end our trip. There was plenty of space for our four suitcases, everything was clean, and we had a lovely view from the 10th floor. The breakfast buffet was quite good as well.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Xinyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very convenient to the airport, and there are many places to eat nearby
Stayed 1 night in May 2024
Verified

8/10 Good

Vincent

Helpful staff Great breakfast
Stayed 1 night in Jan 2024
Verified

8/10 Good

Pinky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport and outlet, great that there is a family mart inside the hotel, quite a lovely stay
Stayed 1 night in Nov 2023
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the airport. Great selection of food for the buffet breakfast
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very professional and helpful.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sally

Liked: Amenities
The breakfast is one of the best anywhere! So good! Rooms are comfortable, staff are incredibly helpful. I highly recommend this hotel!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Katherine Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the room and the mall next door was fun.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location near the airport after a late arrival.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel and staff are very professional and pleasant. Good breakfast buffet and handy mini-mart attached.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities
The location is close train station, so it is very convenient to walk in and out, and it is also very close to the airport
Stayed 4 nights in Jul 2023