外觀

札幌西三井花園酒店的評價

4 out of 5
札幌西三井花園酒店
6-2-4 Kita Gojo Nishi, Chuo, Sapporo, Hokkaido

評價

9.2

卓越

10 分評分,優異;384 則評價中有 250 則" "
8 分評分,不錯;384 則評價中有 100 則" "
6 分評分,一般;384 則評價中有 20 則" "
4 分評分,欠佳;384 則評價中有 7 則" "
2 分評分,很差;384 則評價中有 7 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Wing Yee

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
位置優越,房間亦十分整潔,唯浴場的更衣地方略為狹窄,熱門使用時間很擠迫。
於 2024 年 4 月住了 1 晚

10/10 優異

Guangrui

於 2024 年 2 月住了 1 晚
Front Office Manager 於 2024年3月23日的回應
Thank you very much for your recent stay at Mitsui Garden Hotel Sapporo West. We would also like to thank you again for your positive evaluation of your stay. All of us at the hotel will continue to strive to improve our service level in order to satisfy our guests. Thank you very much for your kind review. We all look forward to your next visit.Mitsui Garden Hotel Sapporo West

10/10 優異

King Man

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to Sapporo station, reachable through underground tunnels. Opposite to Rokkatei Sapporo Main Store, a famous confectionary brand in Hokkaido which is a must-buy.
於 2024 年 1 月住了 4 晚
Mitsui Garden Hotel Sapporo West Manager 於 2024年3月16日的回應
Thank you very much for using Mitsui Garden Hotel Sapporo West. Thank you very much for taking the time to write a review about your stay. Although we understand that there were many shortcomings, it seems that you had a meaningful time during your stay, and we are very happy to read that you had a great time. Words of praise from our customers are our greatest encouragement. We will continue to make every effort to provide a comfortable stay for all of our guests, so please use our hotel next time you come to Sapporo and we would appreciate it if you could let us know your impressions. Thank you for posting this time. All of our staff members look forward to your next visit. Mitsui Garden Hotel Sapporo West Front Office Manager

8/10 不錯

Siu Hon Addi

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very convenient location, just opposite to 六花亭,5 mins from Sapporo, Daimaru, JR station, shopping and dinning area. Hokkaido University is also in walking distance.
於 2023 年 12 月住了 3 晚
Front Office Manager 於 2024年1月10日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West for your recent stay in Japan.We have read your comments about the hotel and we greatly appreciate that you took the time to write them.We are truly delighted that you were satisfied with our location which is very convenient. It takes only 5 minutes' walk from JR Sapporo station.Once again, we appreciate for the comment you gave us and are very much looking forward to welcoming you again in the future.

10/10 優異

Kin Kwok

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不錯的選擇
於 2023 年 12 月住了 3 晚
Mitsui Garden Hotel Sapporo West Front Office Mana 於 2023年12月26日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West and taking a time for sharing your comment.We are pleased to hear that you were satisfied our service. Our staffs listen carefully to all comments and feedback from our guests to make sure that we can improve our services for the better everyday. As we sincerely hope that you will continue to stay with us in the future.  Mitsui Garden Hotel Sapporo WestFront Office Manager

10/10 優異

Aidan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
三井ガーデンホテル札幌ウエスト 宿泊支配人 於 2023年12月23日的回應
Thank you very much for your recent visit to Mitsui Garden Hotel Sapporo West. We would also like to thank you again for your positive evaluation of your stay with us.We will continue to do our best to satisfy our guests, and we look forward to your next visit to Mitsui Garden Hotel Sapporo West. All of us at Mitsui Garden Hotel Sapporo West look forward to serving you again.Mitsui Garden Hotel Sapporo WestAccommodation Manager

8/10 不錯

SHUFEN

多人同遊
讚好:整潔度和職員與服務
於 2023 年 12 月住了 1 晚
Front Office Manager 於 2023年12月13日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West and taking a time for sharing your evaluation. At the same time we are so delighted to receive your compliments about hospitality of our staff,but our efforts will continue to go into providing our guests with the warmest care as they enjoy their time in our hotel. We are looking forward to you visiting us again.

10/10 優異

Hoi Ying

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location, good service!
於 2023 年 11 月住了 4 晚
Mitsui Garden Hotel Sapporo West 於 2023年12月9日的回應
Thank you very much for using Mitsui Garden Hotel Sapporo West. Thank you very much for taking the time to share your impressions of your stay with us. We are very happy that our location would be great.We sincerely look forward welcoming you again next time. Thank you very much for taking the time to share your valuable feedback with us.We sincerely look forward welcoming you again next time.

10/10 優異

KWAI FONG FLORINE

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
交通方便工作人員服務態度誠懇有禮,唯獨泊車不太方便,因為要先到先得變咗有點壓力
於 2023 年 11 月住了 10 晚
三井ガーデンホテル札幌ウエスト 宿泊支配人 於 2023年12月5日的回應
非常感谢您最近入住札幌西三井花园酒店。我们再次感谢您对我们的住宿提出宝贵意见。但请注意,由于停车位数量有限,请先到先得。 我们对由此给您带来的不便深表歉意,并感谢您的理解与合作。我们将一如既往地致力于打造令宾客满意的酒店。期待您下次光临。札幌西三井花園飯店经理

10/10 優異

??

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
這次住宿是3個人 但是給我們的是2人房加床 行李沒有展開的空間 房間如果再大一些就好了
於 2023 年 11 月住了 3 晚
Front ofiice manager 於 2023年11月30日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for taking the time to share your thoughts on your stay with us.We are pleased to hear that you were satisfied with your stay at our hotel, although we understand that there may have been some shortcomings.We will continue to make every effort to make your stay as comfortable as possible, and we hope you will visit us again next time you stay with us. We look forward to serving you again.Mitsui Garden Hotel Sapporo West

10/10 優異

KWAI FONG FLORINE

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間寬敞整潔
於 2023 年 11 月住了 6 晚
Front ofiice manager 於 2023年11月30日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for taking the time to share your thoughts on your stay with us.We are pleased to hear that you were satisfied with your stay at our hotel, although we understand that there may have been some shortcomings.We will continue to make every effort to make your stay as comfortable as possible, and we hope you will visit us again next time you stay with us. We look forward to serving you again.Mitsui Garden Hotel Sapporo West

8/10 不錯

cathy

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Several convenience stores nearby
於 2023 年 11 月住了 1 晚
Front Office Manager 於 2023年11月9日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for taking the time to share your thoughts on your stay with us.We are very pleased to hear that you gave us a high evaluation of our hotel, even though we may not have done everything we could.We will not be complacent with your kind words this time, and we will continue to make every effort to receive compliments from you in the future. We look forward to welcoming you again to Mitsui Garden Hotel Sapporo West on your next visit to Sapporo.We all look forward to serving you again.Mitsui Garden Hotel Sapporo West

10/10 優異

TZUHSIANG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Front Office Manager 於 2023年11月6日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West, and taking a time for sharing your evaluation. At the same time, we are so delighted to receive your compliments about hospitality of our staffs, but our efforts will continue to go into providing our guests with the warmest care as they enjoy their time Thank you for your stay at Mitsui Garden Hotel Sapporo West, and taking a time for sharing your evaluation. At the same time, we are so delighted to receive your compliments about the hospitality of our staffs, but our efforts will continue to go into providing our guests with the warmest care as they enjoy their time in in our hotel. We are looking forward you to visiting us again.

10/10 優異

Yiu Cho

讚好:整潔度、職員與服務和住宿狀況
十分滿意
於 2023 年 11 月住了 3 晚
Front Office Manager 於 2023年11月6日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West and sharing your evaluation. We are pleased to hear that you were satisfied with our service. We are proud to get a good score from you. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Sapporo West once again.

10/10 優異

Dora

於 2023 年 10 月住了 1 晚
Front Office Manager 於 2023年11月27日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West and taking a time for sharing your evaluation. At the same time we are so delighted to receive your compliments about hospitality of our staff,but our efforts will continue to go into providing our guests with the warmest care as they enjoy their time in our hotel. We are looking forward to you visiting us again.

10/10 優異

YI PENG

於 2023 年 10 月住了 2 晚
Front ofiice manager 於 2023年11月2日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for taking the time to share your impressions of your stay with us.We are pleased to hear that you were satisfied with your stay at our hotel, although we understand that there may have been some shortcomings.We will not be complacent with your kind words this time, and we will continue to strive for your compliments in the future. We look forward to welcoming you to Mitsui Garden Hotel Sapporo West on your next visit to Sapporo.We look forward to welcoming you again.Mitsui Garden Hotel Sapporo West

8/10 不錯

Ming-Jung

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
三井ガーデンホテル札幌ウエスト宿泊支配人 於 2023年10月31日的回應
Thank you for staying at Mitsui Garden Hotel Sapporo West. Also I appreciate for sharing your comments with us. We will do our best to make your next stay even more satisfyingThank you very much for your kind review. We look forward to welcoming you again. Mitsui Garden Hotel Sapporo WestFront Office Manager

10/10 優異

Hsiang Chun

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
三井ガーデンホテル札幌ウエスト 宿泊支配人 於 2023年10月26日的回應
この度は三井ガーデンホテル札幌ウエストをご利用くださいまして、誠にありがとうございます。また、ご宿泊の感想をお寄せくださり重ねてお礼申し上げます。至らぬ点もあったかとは存じますが、今回のご滞在がご満足頂けたご様子で私どもも嬉しく存じます。今後も皆様からご意見を頂きながら、お客様皆様により快適にお過ごし頂けるよう努力を続けて参る所存でございますので、次回も当ホテルをご利用頂けますと幸いでございます。 またのご利用をスタッフ一同、心よりお待ち申し上げます。

8/10 不錯

Ruay mei

於 2023 年 10 月住了 2 晚
Front Office Manager 於 2023年10月27日的回應
Thank you very much for using Mitsui Garden Hotel Sapporo West. Thank you very much for taking the time to share your impressions of your stay with us.I'm sure there were many things I fell short of, but I'm really happy to receive your compliments. It seems that you had a meaningful time during your stay, and we are very happy to read about it.We will continue to make every effort to provide a comfortable stay for all of our guests, so we hope that you will use our hotel next time and let us know what you think. Thank you for posting this time. All of our staff members look forward to your next visit.

10/10 優異

Pak Lun (South Horizons)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service. Rooms are new and clean
於 2023 年 10 月住了 5 晚
Front Office Manager 於 2023年10月19日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for taking the time to share your thoughts on your stay with us.We are very pleased to hear that you gave us a high evaluation of our hotel, even though we may not have done everything we could.We will not be complacent with your kind words this time, and we will continue to make every effort to receive compliments from you in the future. We look forward to welcoming you again to Mitsui Garden Hotel Sapporo West on your next visit to Sapporo.We all look forward to serving you again.Mitsui Garden Hotel Sapporo West

10/10 優異

ho yee

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚
Front Office Manager 於 2023年10月16日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West and sharing your evaluation. We are pleased to hear that you were satisfied our service. We are proud to get a good score from you. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Sapporo once again.  Mitsui Garden Hotel Sapporo West

10/10 優異

YI CHING

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
會再次選擇入住的飯店
房間乾淨整潔,飯店設施整體讓人感到舒適,交通便利。謝謝房務人員用心清潔及歡迎。
於 2023 年 10 月住了 4 晚
Front Office Manager 於 2023年10月16日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West for your recent stay in Japan.We have read your comments about the hotel and we greatly appreciate that you took the time to write them. We are glad to hear that you were satisfied with our convenient location which is one of the selling points As you informed, the location is also very close to the fantastic area where many Japanese restaurants and shops are there so that you can enjoy eating and shopping. Also, your compliment of our housekeeping service is truly gratifying and we have shared your feedback to all relevant departments. This will no doubt motivate us to provide an even more superior service. It is via guest feedback and customer experiences that we can endeavor to provide our guests with a more luxurious and superior stay. Once again, Thank you for your wonderful feedback this time, and all the hotel staff are very happy. Mitsui Garden Hotel Sapporo West

8/10 不錯

Sui Fong

讚好:整潔度和住宿狀況
地點近扎幌站,購物方便,交通便利,餐廳多,食物選擇多,優質的酒店。
於 2023 年 10 月住了 3 晚
Front Office Manager 於 2023年10月12日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for taking the time to share your thoughts on your stay with us.We are very pleased to hear that you had a pleasant stay with us.We will not be complacent with your kind words this time, and we will continue to make our best effort to receive compliments from you in the future. We hope that you will consider staying at the Mitsui Garden Hotel Sapporo West the next time you are in Sapporo.We all look forward to serving you again.Mitsui Garden Hotel Sapporo West

10/10 優異

Chun Yin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
預先向酒店查詢能否在入住前兩天先寄存行李,很快收到允許的回覆。然後在入住當天得知行李也預先送到房間裏,這真的意想不到的收穫!也可以借到餐具可以在房間開餐。 唯一不便就是大浴場開放時間只是到翌日的9點,如果第二天想泡湯就要早一點起床。
於 2023 年 10 月住了 1 晚
Front Office Manager 於 2023年10月12日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for taking the time to share your thoughts on your stay with us.We are very pleased to hear that you had a pleasant stay with us.We will not be complacent with your kind words this time, and we will continue to make our best effort to receive compliments from you in the future. We hope that you will consider staying at the Mitsui Garden Hotel Sapporo West the next time you are in Sapporo.We all look forward to serving you again.Mitsui Garden Hotel Sapporo West

8/10 不錯

tsung ming

於 2023 年 9 月住了 1 晚
Front Office Manager 於 2023年9月30日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for taking the time to share your thoughts on your stay with us.We are very pleased to hear that you gave us a high evaluation of our hotel, even though we may have failed in some areas.We will continue to make every effort to make your stay with us as pleasant as possible, and we hope you will visit us again next time. We look forward to serving you again.Mitsui Garden Hotel Sapporo West

8/10 不錯

Teh I

家人同遊
讚好:整潔度、職員與服務和客房舒適度
優點:房間乾淨舒適,地點離大丸百貨及札幌站5分鐘,附近餐飲選擇很多,經理溝通順暢,會幫忙設定GPS。缺點:房間比較小,車子需停對面付費停車場,早餐項目普通且大半為冷食,除經理以外,其他人英文不太流利。
於 2023 年 9 月住了 2 晚
Front Office Manager 於 2023年9月26日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for taking the time to share your thoughts on your stay with us.We are very pleased to receive many compliments from you.However, we apologize for any inconvenience you may have experienced during your stay.We will continue to make every effort to make your stay with us as pleasant as possible, and we would be happy to welcome you back to our hotel in the future. We look forward to serving you again.Mitsui Garden Hotel Sapporo West

10/10 優異

Fung Lin Kitty

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Mitsui Garden Hotel Sapporo West 於 2023年9月24日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West and taking time to give us your feedback.We are very honored to receive your high evaluation.We will continue to make efforts to create a hotel that satisfies our guests, and we look forward to serving you again in the future.Mitsui Garden Hotel Sapporo WestFront Office Manager

8/10 不錯

Yuen

於 2023 年 9 月住了 1 晚
Front Office Manager 於 2023年9月17日的回應
Thank you very much for using Mitsui Garden Hotel Sapporo West.We would also like to thank you for your feedback regarding your stay.We will continue to strive to improve our services, aiming to be a hotel that will satisfy our customers even more.We hope that you will use our hotel the next time you come to Sapporo.Thank you very much for taking the time to post this review.

10/10 優異

Yuen Yee

於 2023 年 8 月住了 1 晚
Front ofiice manager 於 2023年9月9日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for taking the time to share your thoughts on your stay with us.We are very pleased to hear that you gave us a high evaluation of our hotel, even though we may have failed in some areas.We will continue to make every effort to make your stay with us as pleasant as possible, and we hope you will visit us again next time. We look forward to serving you again.Mitsui Garden Hotel Sapporo West

8/10 不錯

Wai Chi Gi Gi

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
近地鐵站,房間算大,地方都清潔
於 2023 年 8 月住了 2 晚
Front Office Manager 於 2023年8月27日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for taking the time to provide us with your feedback on your stay. We are pleased to hear that you were generally satisfied with your stay at our hotel. Many of our guests have commented on the easy accessibility of our location. We are very pleased that you appreciated this. We would be delighted if you would like to stay at the Mitsui Garden Hotel Sapporo West again when you come to Sapporo. We look forward to serving you again. Mitsui Garden Hotel Sapporo West Front Office

10/10 優異

Ting Wa Jodis

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lounge at second floor is superb. Public bath is small but at least they have one. Conveniently located near APIA, Stellar Place, JR station.
於 2023 年 8 月住了 6 晚
Front Office Manager 於 2023年8月27日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for sending us your feedback after your departure. All of our employees will continue to work hard to ensure that our hotel continues to satisfy our guests. We hope that you will have another opportunity to visit our hotel when you come to Sapporo again. Mitsui Garden Hotel Sapporo West Front Office Manager

8/10 不錯

Wai Yuk

於 2023 年 8 月住了 1 晚
Front Office Manager 於 2023年8月17日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West and taking a time for sharing your comment.We would like to thank you again for your feedback on your stay as soon as possible. I'm sure there were some points that I couldn't reach, but I'm really happy to receive the compliment. We look forward to come again you again from all the staff. Front Office Manager.

8/10 不錯

ka wing

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient, room is spacious, breakfast is delicious.
於 2023 年 8 月住了 2 晚
Front Office Manager 於 2023年8月12日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for taking the time to share your thoughts on your stay with us.We are very pleased to hear that you gave us a high evaluation of our hotel, even though we may not have done everything we could.We will not be complacent with your kind words this time, and we will continue to make every effort to receive compliments from you in the future. We look forward to welcoming you again to Mitsui Garden Hotel Sapporo West on your next visit to Sapporo.We all look forward to serving you again.

8/10 不錯

Pui Fan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable room
於 2023 年 7 月住了 1 晚
Front Office Manager 於 2023年8月6日的回應
Thank you very much for using Mitsui Garden Hotel Sapporo West.We would also like to thank you for your feedback regarding your stay.We will continue to strive to improve our services, aiming to be a hotel that satisfies our customers.We hope that you will use our hotel again when you come to Sapporo next time.Thank you very much for posting this time.

10/10 優異

YAOKUN

於 2023 年 7 月住了 2 晚
三井ガーデンホテル札幌ウエスト 宿泊支配人 於 2023年8月3日的回應
この度は三井ガーデンホテル札幌ウエストをご利用いただきまして誠にありがとうございます。また、ご滞在のご感想をお寄せいただきましたこと重ねて御礼申し上げます。お客様へよりご満足いただけるホテルを目指し、今後もサービス向上に努めてまいります。次回、札幌へお越しの際も当館をご利用いただけますと幸いでございます。この度はご投稿いただき、誠にありがとうございました。

10/10 優異

Chuen Hee Ivan

讚好:整潔度
於 2023 年 7 月住了 1 晚
Front Office Manager 於 2023年8月2日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West and sharing your evaluation. We are pleased to hear that you were satisfied our service. We are proud to get a good score from you. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Sapporo West once again.  Mitsui Garden Hotel Sapporo WestFront Office Manager

8/10 不錯

CHUN YIN MATTHEW

讚好:整潔度、職員與服務和住宿狀況
The light in the room is poor
於 2023 年 7 月住了 2 晚
Front Office Manager 於 2023年7月27日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West and taking the time to provide the review for your recent stay.Also thank you for your precious opinion for the light in the room. It will not be an immediate improvement, but it will be used as a reference in the future.Once again, we appreciate for the comment you gave us and are very much looking forward to welcoming you again in the future.

10/10 優異

Chui Man

讚好:職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Mitsui Garden Hotel Sapporo West 於 2023年7月13日的回應
Thank you for staying at Mitsui Garden Hotel Sapporo West. Also I appreciate for sharing your comments with us. We will do our best to make your next stay even more satisfyingThank you very much for your kind review. We look forward to welcoming you again. Mitsui Garden Hotel Sapporo WestFront Office Manager

6/10 一般

cheung fai richard

讚好:職員與服務和客房舒適度
不滿:整潔度和住宿狀況
一入住,洗手間有異味
於 2023 年 6 月住了 2 晚
Front Office Manager 於 2023年6月19日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West for your recent stay in Japan.We have read your comments about the hotel and we greatly appreciate that you took the time to write them.With regards to smell of toilet, we apologize for the uncomfortable experience.We have shared your feedback to all relevant departments. This will no doubt motivate us to provide an even more superior service. It is via guest feedback and customer experiences that we can endeavor to provide our guests with a more luxurious and superior stay.

10/10 優異

Lincoln

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 4 晚
Front Office Manager 於 2023年6月16日的回應
Thank you very much for staying at Mitsui Garden Hotel Sapporo.Thank you again for taking the time to provide us with your feedback regarding your stay.We know that there were many things that we did not do well,We are very happy to hear that you had a pleasant stay with us.We will not be complacent with your kind words this time, and we will continue to make every effort to receive compliments from you in the future. We hope that you will consider staying at the Mitsui Garden Hotel Sapporo West again next time you visit Sapporo.We all look forward to serving you again.

6/10 一般

Ka Chee

於 2023 年 6 月住了 2 晚
Front Office Manager 於 2023年6月16日的回應
Thank you very much for staying at Mitsui Garden Hotel Sapporo West.Thank you again for taking the time to provide us with your feedback regarding your stay.We know that there were many things that we did not do well,We are very happy to hear that you had a pleasant stay with us.We will not be complacent with your kind words this time, and we will continue to make every effort to receive compliments from you in the future. We hope that you will consider staying at the Mitsui Garden Hotel Sapporo West again next time you visit Sapporo.We all look forward to serving you again.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Location is great, it’s 5 mins walk to JR station. Room is standard Japanese style, having enough space to open a big luggage.
於 2023 年 6 月住了 2 晚
Front Office Manager 於 2023年6月12日的回應
Thank you very much for staying at Mitsui Garden Hotel Sapporo West. We would also like to thank you for your feedback regarding your stay. We are very happy to hear that you were very satisfied with your stay. We look forward to welcoming you again. Best regards, Mitsui Garden Hotel Sapporo West Manager

8/10 不錯

chin tan

於 2023 年 6 月住了 1 晚
Front Office Manager 於 2023年6月6日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West and taking the time to provide the review for your recent stay.We are very glad to hear that you have enjoyed our hotel hospitality.Our staffs listen carefully to all comments and feedback from our guests to make sure that we can improve our services for the better every day. As we sincerely hope that you will continue to stay with us in the future. -Front Office Manager

6/10 一般

Miu Ling Moni

多人同遊
讚好:整潔度和職員與服務
早餐太少選擇,不建議購買
於 2023 年 5 月住了 4 晚
Front Office Manager 於 2023年5月30日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We would also like to thank you again for taking the time to provide us with your feedback on your stay.However, we are sorry that our breakfast did not meet your expectations.We will continue to receive your feedback and make every effort to make your stay with us more pleasant and enjoyable. We look forward to serving you again.

10/10 優異

Yee Wan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 7 晚
三井ガーデンホテル札幌ウエスト 宿泊支配人 於 2023年5月23日的回應
この度は三井ガーデンホテル札幌ウエストをご利用くださいまして、誠にありがとうございます。また、ご宿泊の感想をお寄せくださり重ねてお礼申し上げます。至らぬ点もあったかとは存じますが、今回のご滞在がご満足頂けたご様子で私どもも嬉しく存じます。これからもお客様の声をもとに、ご満足をいただけるサービスを目指し繰り返しご利用頂けるホテルを目指して参ります。 また札幌にお越しになられるご機会がございましたら三井ガーデンホテル札幌ウエストをご利用いただけますと幸いでございます。またのご利用をスタッフ一同心よりお待ち申し上げます。

8/10 不錯

Chi Fai

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 5 月住了 2 晚
三井ガーデンホテル札幌ウエスト 宿泊支配人 於 2023年5月20日的回應
この度は三井ガーデンホテル札幌ウエストにご宿泊いただき、誠にありがとうございます。またご宿泊に関して、評価くださり重ねてお礼申し上げます。概ねごゆっくりお過ごしいただけた様子が伺え、嬉しく思っております。今後とも快適にお過ごしいただけるようホテル一丸となり精進して参ります。お客様のまたのお越しをお待ちしております。三井ガーデンホテル札幌ウエスト宿泊支配人

10/10 優異

Lau Yan Leyan

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Room is big, staff are all helpful.
於 2023 年 5 月住了 3 晚
Front Office Manager 於 2023年5月16日的回應
Thank you very much for staying at Mitsui Garden Hotel Sapporo West. We would like to thank you again for taking the time to send us your comments on your stay with us.We are pleased to hear that your stay with us was satisfactory. We are looking forward to welcoming you again in the future.Thank you very much for your valuable contribution.Mitsui Garden Hotel Sapporo WestAccommodation Manager

10/10 優異

KA WAI

家人同遊
讚好:整潔度、職員與服務和住宿狀況
類近札幌站地下街,轉車或飲食購物都非常方便,房間空間頗大,設施齊備,電視還可以看youtube十分方便!
於 2023 年 4 月住了 3 晚
Front Office Manager 於 2023年5月9日的回應
Thank you very much for choosing Mitsui Garden Hotel Sapporo West. Thank you again for taking the time to share your impressions of your stay with us.We are very pleased to receive your high evaluation of our hotel, even though we may not have done everything we could have done.We will not be complacent with your kind words this time, and we will continue to make every effort to receive compliments from you in the future. We look forward to welcoming you to Mitsui Garden Hotel Sapporo West on your next visit to Sapporo.We all look forward to serving you again.

10/10 優異

Kwai Lin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚
Front Office Manager 於 2023年5月2日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West and sharing your evaluation. We are pleased to hear that you were satisfied our service. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Sapporo West.  Mitsui Garden Hotel Sapporo WestFront Office Manager

10/10 優異

Mei u

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Front Office Manager 於 2023年4月27日的回應
Thank you for your stay at Mitsui Garden Hotel Sapporo West and taking a time for sharing your comment.It seems that you had a comfortable stay during this stay, and we are very happy to read it. We will continue to improve our quality and service so that we will not be ashamed of the words you received and will not disappoint you the next time you stay.We would appreciate it if you could use our hotel next time you come to Sapporo and let us know what you think. We look forward to serving you again.Mitsui Garden Hotel Sapporo West Front Office Manager