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薩拉索塔君悅酒店的評價

4 out of 5
薩拉索塔君悅酒店
1000 Blvd Of The Arts, Sarasota, FL

評價

8.0

很好

10 分評分，優異；1001 則評價中有 482 則" "
8 分評分，不錯；1001 則評價中有 237 則" "
6 分評分，一般；1001 則評價中有 129 則" "
4 分評分，欠佳；1001 則評價中有 103 則" "
2 分評分，很差；1001 則評價中有 50 則" "

8.4/10 

整潔度

8.4/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

2/10 很差

jiaxin

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
The balcony I chose couldn’t see the sunset, and the room was very small, the toilet didn’t even have an exhaust, the air conditioner was very noisy, and there were two doors in the room leading to the next door, although it was sealed, it felt unsafe, and the sound insulation was particularly poor
於 2023 年 8 月住了 1 晚
Leigh Marks 於 2023年8月14日的回應
Thank you for taking the time out of your schedule to share your most recent experience with the entire Expedia Community. Your feedback is highly regarded and allows an opportunity to locate areas in need of improvement. I have notified the Director of Engineering regarding the issues you've brought to our attention, and he is actively handling this matter to ensure the comfort and satisfaction of our future guests. We hope to welcome you back in the near future, until then - safe travels!

2/10 很差

Joseph

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Elevator 1 was broken down. The remaining two elevators were malfunctioning during our entire trip. No communication was provided to guests regarding the issues. The elevator stopped on every floor. Other times the doors would slam closed on guests. Staff knew about the problem and offered no solution. Horrible service and an unsafe environment regarding the elevators. The building was not maintained well overall. Was not made aware of parking fees until we arrived. Reaort fee for who knows what because the amenities were not good. Their market provided a horrible selection of food. I would sincerely not recommend this property to anyone.
於 2024 年 5 月住了 3 晚
Hyatt Regency Sarasota 於 2024年5月21日的回應
Thank you for sending us your feedback. We sincerely apologize for the elevator, we always intend for everything to be working properly, unfortunately sometimes there can be a mechanical issue that is out of our control. We hope you give us another opportunity in the future.

6/10 一般

Melanie

伴侶同遊
讚好：整潔度和設施服務
不滿：職員與服務
Very nice hotel, bar service was not good. And elevators felt unsafe and very slow but it was clean and loved the pool and the views from our floor.
於 2024 年 5 月住了 5 晚
Hyatt Regency Sarasota 於 2024年5月20日的回應
Thank you for taking the time to send us your feedback, we appreciate it! We hope to welcome you back again soon.

10/10 優異

Cecilia Gonzalez

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
So beautiful and peaceful staff was very friendly.
於 2024 年 5 月住了 3 晚
Hyatt Regency Sarasota 於 2024年5月13日的回應
Thank you for nice comments about our property and staff, we are very happy you enjoyed your stay. We hope to welcome you back again soon.

10/10 優異

Alberto

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful place
於 2024 年 5 月住了 1 晚
Hyatt Regency Sarasota 於 2024年5月13日的回應
Thank you for sending us your feedback, we are very happy you enjoyed your stay. We hope you will stay with us again in the future.

6/10 一般

Adam

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
My wife and I have stayed at the Hilton Regency for the last 12 years or so - my observations on this review spans this period, not just a single stay (which with every hotel can be hit or miss). -The shining star of the property is the pool and outdoor bar. A real constant over the years and where we spend much of our time. The pool is always clean - seems they’ve installed a saltwater system. But please stop with the upbeat techno music ALL day. Maybe Top40? -Hallways and guest room are becoming dated. Need to lose the carpet and install more hard surface. Room decor hasn’t changed in 10 years. -This is a pet friendly property (which we didn’t realize - but totally ok). However when booking a Balcony King we were assigned a room on the second floor that clearly had pets occupy previously without being asked if an animal room was ok. The low quality (seemingly patio-type IN the room) carpeting was beyond time to repair as visible stains were reported to the front desk upon departure. -Showers are in dire need of updates. Enough said. -There’s now paid self park of $25 daily. This is unfortunate on top of an existing $30 resort fee. Just feels like guests are paying for many extras now — but it must be acceptable as I see many newer hotels in the area have excessive self park rates. -Overall: Still a great value for money no less. Quietly tucked back on Boulevard of the Arts. Staff is always friendly / welcoming. Beautiful pool area you cant beat.
於 2024 年 5 月住了 4 晚
Hyatt Regency Sarasota 於 2024年5月10日的回應
Thank you for the nice comments regarding our staff and pool, we are very happy you enjoyed them! Please know we are continually working on projects throughout the hotel to enhance our guests experience. We hope to welcome you back again soon!

10/10 優異

Ray

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Hyatt Regency Sarasota 於 2024年5月7日的回應
Thank you for taking the time to send us your feedback, we are very happy to see you had a great stay! We hope you choose to stay with us again.

10/10 優異

Ricardo

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Hyatt Regency Sarasota 於 2024年5月6日的回應
Thank you for sending us your feedback, we are very happy to see you had a great stay! We hope you will come back and visit again soon.

6/10 一般

Kristen

家人同遊
讚好：職員與服務
不滿：住宿狀況
Hotel was in a good location to get around, however for a Hyatt Regency, I expected the rooms to be cleaner and more up to date. The rugs were all stained, they only replace the towels and made bed. The bathroom was very old.
於 2024 年 5 月住了 3 晚
Hyatt Regency Sarasota 於 2024年5月6日的回應
We apologize that your stay did not meet your expectations, we always strive to provide the best possible accommodations and service and are sorry that was not your experience. We hope you give us another opportunity in the future.

8/10 不錯

Paul

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Hyatt Regency Sarasota 於 2024年5月3日的回應
Thank you for taking the time to send us your feedback, we are pleased to see you had a good stay. We hope to welcome you back again soon.

10/10 優異

Shelby E

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was extremely helpful and nice.
於 2024 年 4 月住了 3 晚
Leigh Marks 於 2024年4月21日的回應
Dear Shelby, Thank you for taking the time out of your schedule to share your feedback with the entire Expedia Community! Our staff works very hard to provide each guest with a personalized, unique and genuinely hospitable experience and we are so pleased to have succeeded in this area during your stay! We hope to welcome you back in the near future - until then, safe travels!

8/10 不錯

Marjola

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 5 晚
Leigh Marks 於 2024年4月21日的回應
Dear Marjola, Thank you for taking the time out of your schedule to share your feedback with the entire Expedia Community! We hope to welcome you back in the near future - until then, safe travels!

10/10 優異

Kirsten (Lakeland)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had tickets for a performance at the Van Wezel right across the way from the hotel. Had a great room with a great view, a great dinner at the hotel restaurant and easily walked to and from the show.
於 2024 年 4 月住了 1 晚
Hyatt Regency Sarasota 於 2024年4月19日的回應
Thank you for taking the time to send your comments. We are very pleased that you had a great stay and enjoyed our location and proximity to the Van Wezel. We hope the next time you decide to attend a performance you stay with us again.

10/10 優異

Thomas

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Leigh Marks 於 2024年4月7日的回應
Dear Thomas, Thank you for taking the time out of your schedule to share your most recent experience with the entire Expedia Community! We hope to welcome you back in the near future, until then - safe travels!

4/10 欠佳

Kathleen

於 2024 年 3 月住了 1 晚
Serena 於 2024年4月18日的回應
Hello,Thank you for your recent stay and providing us with your feedback. I am sorry to see that we did not meet your expectations. We hope we have another opprtunity to welcome you back and provide you with a better stay overall!

8/10 不錯

Neal

於 2024 年 3 月住了 4 晚
Hyatt Regency Sarasota 於 2024年4月17日的回應
Thank you for taking the time to send us your feedback, we hope to welcome you back again soon.

4/10 欠佳

Aine

伴侶同遊
The bathrooms are ancient and in very poor condition. Old bathtubs with ugly caulk and cheap shower curtains.
於 2024 年 3 月住了 3 晚
Hyatt Regency Sarasota 於 2024年3月27日的回應
Thank you for taking the time to send us your feedback. We are continually working on projects in our guestrooms, and apologize that your bathroom did not meet expectations. We hope you give us another opportunity in the future.

4/10 欠佳

Brian

家人同遊
不滿：住宿狀況
Sliding door was missing a stopper, pinched my finger pretty badly. Not enough chairs around the pool had to sit on the ground. Noisy neighbors being rowdy at 11pm at night. Onsite dining was good food but slow service.
於 2024 年 3 月住了 2 晚
Hyatt Regency Sarasota 於 2024年3月27日的回應
We are sorry to see you had issues during your stay, we always strive to provide the best possible service and facilities and are sorry that was not your experience. We hope you give us another opportunity in the future.

4/10 欠佳

Renée

不滿：職員與服務
於 2024 年 3 月住了 2 晚
Hyatt Regency Sarasota 於 2024年3月25日的回應
Thank you for taking the time to send us your feedback. We always strive to provide the best possible service and accommodations and are sorry to see they did not meet your expectations. We hope you give us another opportunity in the future.

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
GREAT STAY. PERFECT LOCATION
於 2024 年 3 月住了 2 晚
Hyatt Regency Sarasota 於 2024年3月15日的回應
Thank you for your feedback, we are very happy to see you had a great stay. We hope you will choose our hotel in the future when your plans return you to Sarasota.

8/10 不錯

Shelby

讚好：職員與服務和住宿狀況
Everything was nice beside the bedding. It was stained and nasty. Also, why are there no duvet covers? Two sheets covering the down blanket is disgusting since the blanket was stained.
於 2024 年 3 月住了 3 晚
Hyatt Regency Sarasota 於 2024年3月15日的回應
Thank you for sending us your feedback. We apologize that you had a problem with your bedding, we always strive to provide the best possible accommodations and are sorry that was not your experience. We hope you give us another opportunity in the future.

8/10 不錯

Robyn

家人同遊
讚好：整潔度和職員與服務
The property itself is very pretty. The pool is nice and the food was excellent. However, the rooms were sub par compared to other Hyatts we have stayed at. Very old, uncomfortable beds, and the AC didn't work properly. Plus, we paid for an upgrade with a balcony and we put on the first floor over top of the valet parking.
於 2024 年 3 月住了 2 晚
Serena 於 2024年3月14日的回應
Hello,Thank you for your recent stay and providing us with your feedback. we are happy to see you enjoyed the property, food and pool. I am sorry to read your comments regarding our rooms. I have shared your feedback with our Management team so we can correct any issues you experienced prior to the next guest stay. We hope to have the pleasure to welcome you back in the future.

10/10 優異

Scott

家人同遊
讚好：整潔度和設施服務
The pool
於 2024 年 3 月住了 1 晚
Hyatt Regency Sarasota 於 2024年3月15日的回應
Thank you for taking the time to send us your feedback, we are happy to see you enjoyed the pool. We hope to welcome you back again soon.

10/10 優異

Crystal

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Hyatt Regency Sarasota 於 2024年3月13日的回應
Thank you for taking the time to send us your review, we are very happy to see you had a great stay. We hope to welcome you back again in the future.

8/10 不錯

William

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was beautiful, clean, modern, elegant. Balcony was very pleasant. Room was large, but not well thought-out or well utilized - lots of square footage with no furniture. Not one comfortable chair, and no lamp suitable for reading. Only two small drawers for unloading clothes from suitcase, and they were behind another door. Bathroom was large and modern, but tub had no grab bars, which every modern room should have. Pool and hot tub area were beautiful.
於 2024 年 2 月住了 4 晚
Hyatt Regency Sarasota 於 2024年3月12日的回應
Thank you for taking the time to send us your feedback, we appreciate it! We hope to welcome you back again in the future.

10/10 優異

Mark

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
property was great, easy access to everything and a great location. Pool was one of the best one's in this area and it also had a hot tub. Wish the pool/hot tub area could of been open until 10pm though.
於 2024 年 3 月住了 7 晚
Leigh Marks 於 2024年3月11日的回應
Dear Mark, Thank you for taking the time out of your schedule to share your feedback with the entire Expedia Community! We're so pleased you enjoyed your stay with us and took advantage of one of our BEST amenities! We sincerely hope to welcome you back to Sunny Sarasota in the near future!

10/10 優異

George

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Walking distance to downtown restaurants, free shuttle service to downtown and Lido Beach. You don't really need a car. Pool was great.
於 2024 年 3 月住了 7 晚
Leigh Marks 於 2024年3月11日的回應
Dear George, Thank you for taking this time to share your amazing feedback with the entire Expedia Community! We're so glad you enjoyed your stay with us and utilized out Shuttle Service to venture around the beautiful City of Sarasota! We hope to welcome you back in the near future!

10/10 優異

Edward J J

讚好：整潔度和職員與服務
於 2024 年 2 月住了 9 晚
Hyatt Regency Sarasota 於 2024年3月8日的回應
Thank you for taking the time to send us your feedback, we are very pleased to see you had a great stay. We hope to see you back again soon.

10/10 優異

RUTH

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Second time and all expectations met. Staff courteous and informed.
於 2024 年 2 月住了 5 晚
Hyatt Regency Sarasota 於 2024年3月4日的回應
Thank you for your positive comments, we are very pleased you enjoyed the hotel and had good interactions with our team. We hope you continue to stay with us when your travel plans bring you to Sarasota.

10/10 優異

Cherie (Thousand Oaks)

讚好：整潔度、職員與服務和住宿狀況
Great location. Nice pool
於 2024 年 2 月住了 2 晚
Leigh Marks 於 2024年3月4日的回應
Dear Cherie, Thank you for taking the time to share your most recent experience with the entire Expedia Community! We hope to welcome you back to Sunny Sarasota in the near future, until then - safe travels!

10/10 優異

Allan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A wonderful Florida experience.
於 2023 年 12 月住了 7 晚
Leigh Marks 於 2024年3月4日的回應
Dear Allan, Thank you for sharing your most recent experience with the entire Expedia Community! We're so happy to see that you enjoyed your stay with us - we hope to welcome you back in the near future, safe travels!

10/10 優異

Cynthia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very pretty and good location. Can walk in the area and convenient to the water to eat at waterfront restaurants. Breakfast buffet was excellent. Well done! One light was out in the self-parking lot (which I reported) and since only 2 lights toward front, another light should be added to back of parking lot for guests.
於 2024 年 2 月住了 3 晚
Leigh Marks 於 2024年3月4日的回應
Dear Cynthia, Thank you for taking the time out of your schedule to share your valuable feedback with the entire Expedia Community! We're so happy you enjoyed your stay with us and I have made note to share your recommendation with our on-site management team. Thank you again, and we hope to welcome you back in the near future!

6/10 一般

Richard

於 2024 年 2 月住了 5 晚
Leigh Marks 於 2024年3月23日的回應
Dear Richard, Thank you for taking the time out of your schedule to share your most recent feedback with the entire Expedia Community. We appreciate it and hope to welcome you back again in the future!

10/10 優異

ronald

家人同遊
讚好：整潔度、職員與服務和設施服務
Great location.....pleasant staff
於 2024 年 2 月住了 4 晚
Hyatt Regency Sarasota 於 2024年3月5日的回應
Thank you for the positive feedback, we appreciate it! We hope to welcome you back again soon.

10/10 優異

Bethany

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, nice walking paths nearby
於 2024 年 2 月住了 5 晚
Hyatt Regency Sarasota 於 2024年2月26日的回應
Thank you for sending your feedback, we are glad you enjoyed your stay and the location of the hotel. We hope to welcome you back in the future.

4/10 欠佳

Andrea

伴侶同遊
不滿：職員與服務和住宿狀況
The hotel was worn out and could be cleaner..the price was very high for the quality, and I felt tricked a bit about what I was getting…I’m not familiar with the area. People were camping out in the lounge eating tons of brought in food and treating the pool deck like their living rooms..it was weird.
於 2024 年 2 月住了 2 晚
Hyatt Regency Sarasota 於 2024年2月26日的回應
Thank you for taking the time to send us your feedback. We apologize that your stay did not meet expectations, we always strive to provide the best possible accommodations and service and are sorry that was not your experience. We hope you give us another opportunity in the future.

10/10 優異

Jarquine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Leigh Marks 於 2024年2月24日的回應
Dear Jarquine, Thank you for taking the time to share your most recent experience at the Hyatt Regency Sarasota with the entire Hotels.com Community! We hope to welcome you back in the near future - safe travels!

10/10 優異

Pascal (ValdOr)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hyatt Regency Sarasota 於 2024年2月21日的回應
Thank you for sending us your feedback, we appreciate it! We hope to welcome you back again soon.

8/10 不錯

Elizabeth

讚好：整潔度、職員與服務和客房舒適度
Front desk, valet, maid service and bartender great. Condition of room and bad service at breakfast made me downgrade.
於 2024 年 2 月住了 3 晚
Hyatt Regency Sarasota 於 2024年2月19日的回應
Thank you for taking the time to send us your nice comments regarding our front desk, housekeeping and bartender. We apologize that the room did not meet expectations and also that you had bad service at breakfast. We always strive to provide the best possible service and accommodations and are sorry that was not your experience. We hope you give us another opportunity in the future.

4/10 欠佳

Lisa

不滿：住宿狀況
The Hyatt Regency is supposed to be a high end hotel and we paid the price as such but the hotel is in desperation need of renovation. The room and bathroom were very outdated and sparse. The restaurant was mediocre. The pool which we paid a $30 a day resort fee for had green algae. I have a pool and I would not ever keep my pool in such poor dirty condition. Pay the extra money and go to the Westin. The Hyatt was such a disappointment. From the dirty candy stripped rugs in the hallway to the bathroom tub and walls which had patched work it needs to be cleaned and renovated
於 2024 年 2 月住了 7 晚
Serena 於 2024年2月18日的回應
Hello,Thank you for your recent stay and for providing us with your feedback. I have shared your comments with our team so we can address any issues that occurred. We hope we have the opportunity to welcome you back in the future.

10/10 優異

SUE (Richford)

Room was perfect. Staff was great! SO HELPFUL!!
於 2024 年 2 月住了 5 晚
Serena 於 2024年2月18日的回應
Hello,Thank you for your stay and providing us with your feedback. We are so glad you enjoyed your stay! We hope to welcome you back in the future!

4/10 欠佳

James

不滿：職員與服務、住宿狀況和客房舒適度
Needs renovated
The hotel could be so nice but it is desperate need of renovations. The beds are awful. The bathroom is old and toilet ran all night. Dining was ok. Pool area nice.
於 2024 年 2 月住了 1 晚
Serena 於 2024年2月18日的回應
Hello,Thank you for your recent stay and for providing us with your feedback. I have shared your comments with our team so we can address any issues that occurred. We hope we have the opportunity to welcome you back in the future.

8/10 不錯

Diana

伴侶同遊
讚好：整潔度、職員與服務和設施服務
I liked the pool and the room, but the elevators weren’t working very good.
於 2024 年 2 月住了 1 晚
Serena 於 2024年2月15日的回應
Hello, Thank you for your recent stay and providing us with your feedback. Please know I have shared your comments with our teams to address the issues you experienced. We are glad to see you enjoyed the area and pool. We do hope to welcome you back in the future.

8/10 不錯

Colleen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚
Serena 於 2024年2月15日的回應
Hello, Thank you for your recent stay and providing us with your feedback. We are glad to see you enjoyed the stay and we do hope to welcome you back in the future.

8/10 不錯

Michele

讚好：整潔度和職員與服務
於 2024 年 2 月住了 4 晚
Hyatt Regency Sarasota 於 2024年2月14日的回應
Thank you for taking the time to send us your feedback, we are pleased to see you had a good stay. We hope to welcome you back again soon.

4/10 欠佳

真實旅客

讚好：職員與服務和客房舒適度
不滿：整潔度
Has Been Better
I have stayed at this location before and loved it but this time the bottom of the pool looked dirty and unpleasant. The tiki bar closed at 5pm although sun was still up til 6:30pm. the air conditioner in my room rattled so loud at 1am I had to just turn it off and in the middle of the night the toilet decided to run till i got up and jiggled the handle. It cost me over $400 for the night and was less than impressive.
於 2024 年 2 月住了 1 晚
Hyatt Regency Sarasota 於 2024年2月13日的回應
Thank you for sending us your feedback. We apologize that you had trouble with the toilet and thermostat, we always strive to ensure everything is working properly and are sorry that was not the case with your guestroom. We hope you give us another opportunity in the future.

6/10 一般

nancy a

伴侶同遊
讚好：整潔度和職員與服務
The hotel, although nice, needs a refresh. The furniture in the room was worn and dated. For a four star hotel, it didn't meet expectations.
於 2024 年 2 月住了 3 晚
Hyatt Regency Sarasota 於 2024年2月13日的回應
Thank you for taking the time to send us your feedback, we are sorry to see your stay did not meet expectations. We always strive to provide the best possible accommodations and apologize that was not your experience.

10/10 優異

Moe

伴侶同遊
讚好：設施服務
10/10
於 2024 年 2 月住了 3 晚
Hyatt Regency Sarasota 於 2024年2月12日的回應
Thank you for your feedback, we are pleased to see you had a great stay. We hope to welcome you back again soon!

10/10 優異

Susan

於 2023 年 10 月住了 3 晚
Hyatt Regency Sarasota 於 2024年2月11日的回應
Thank you for sending your feedback, we are very happy to see you had a great stay. We hope to welcome you back again in the future.

8/10 不錯

真實旅客

家人同遊, 商務旅客
讚好：職員與服務
Ok
You pay for location. Other than that, this is an average hotel with average amenities and conditions.
於 2024 年 1 月住了 5 晚
Hyatt Regency Sarasota 於 2024年2月6日的回應
Thank you for taking the time to send us your feedback, we appreciate it. We hope to welcome you back again soon.