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威斯汀薩拉索塔酒店的評價

4 out of 5
威斯汀薩拉索塔酒店
100 Marina View Drive, Sarasota, FL

評價

8.8

優異

10 分評分，優異；1004 則評價中有 644 則" "
8 分評分，不錯；1004 則評價中有 180 則" "
6 分評分，一般；1004 則評價中有 86 則" "
4 分評分，欠佳；1004 則評價中有 46 則" "
2 分評分，很差；1004 則評價中有 48 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Nancy

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the view and the convenience to many restaurants and a Whole Foods store
於 2024 年 5 月住了 1 晚

4/10 欠佳

Beth

家人同遊
不滿：住宿狀況
First, the main door at street level is supposed to be fob only to get in. In fact, the door is always open-anyone can just walk into the LL and take the elevator to any floor. Second, our sink was clogged and it took three times to clear it-once they were in the room trying to repair it at 10pm. On the final complaint, we were offered to switch rooms but at that point it was not even worth it. Customer service was average and housekeeping took forever to bring towels.
於 2024 年 5 月住了 4 晚

10/10 優異

Deonandre

伴侶同遊
讚好：整潔度和設施服務
Great guest service and comfort
於 2024 年 5 月住了 2 晚

10/10 優異

Christina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, fast easy check in. Spacious rooms.
於 2024 年 5 月住了 2 晚

10/10 優異

Anne M

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great area to be in, near the water. The staff was very friendly and really helpful when we had questions. The property inside and outside was very clean. I'd stay here again for sure. Only thing that wasn't great is it's valet only (again staff is great) since it's $45/day. That could be standard for this area though, not sure.
於 2024 年 5 月住了 4 晚

6/10 一般

Dawn

伴侶同遊
讚好：職員與服務和設施服務
I will not book thru third party.. the balcony view was on the 4th floor in the front of hotel.. we heard cars.. conversations.. the bell from front door all day and evening.. the balcony was dirty .. from the birds.. Check was great .. staff was great.. but fir price.. was not pleased with room at all.. most Marriott i am but sadly 😥 not this one
於 2024 年 5 月住了 1 晚

10/10 優異

Kirsten

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 4 晚

10/10 優異

Tate

讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely amazing property and the staff are top notch !!
於 2024 年 5 月住了 1 晚

10/10 優異

Roshandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice property. Except valet parking is $44/night and it’s crazy busy. Small parking area for incoming and outgoing traffic a bit chaos.
於 2024 年 5 月住了 2 晚
Maria 於 2024年5月15日的回應
Thank you deeply for choosing to stay with us and for taking the time to provide such wonderful feedback!And I apologize for any inconvenience caused by the traffic you experienced. It's currently peak season, and the area is bustling with guests.

10/10 優異

vincenzo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was excellent. The check in and out super easy, no linen and the staff very knowledgeable and friendly. María was very nice and helpful. Definitely we will be back soon
於 2024 年 5 月住了 1 晚
Maria 於 2024年5月15日的回應
Thank you deeply for choosing to stay with us and for taking the time to provide such wonderful feedback.!

8/10 不錯

Steve

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
First of all the 45 dollar a day mandatory valet charge was bad. The food cost was outrageous. 2 eggs bacon and a drink 20 dollars. I order room service. Hot water cup was 4 dollars. I scoop of melted icecream 8 dollars one 12 ounce can of pepsi 5 dollars. Hotel was a 3 star at best. Many more options in hotel stays. Check the others out first.
於 2024 年 5 月住了 2 晚

10/10 優異

Angela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. Rooms were spacious and comfortable. Complimentary champagne upon check in was a nice surprise. Would definitely recommend.
於 2024 年 5 月住了 1 晚

10/10 優異

Teresa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I especially like the restaurant Evoc for breakfast, food and staff were excellent. I didn’t like the fact that I couldn’t park and retrieve my own car from parking garage, although it was done in a timely manner by young staff.
於 2024 年 5 月住了 2 晚
Maria 於 2024年5月12日的回應
Thank you for taking the time to provide us with feedback. We take great pride in delivering excellent service, and we'll be sure to share your kind words with our staff. We look forward to welcoming you back again soon

10/10 優異

carol

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Maria 於 2024年5月12日的回應
Thank you so much for staying with us!

10/10 優異

Maria

於 2024 年 4 月住了 1 晚
Maria 於 2024年5月12日的回應
Thank you so much for staying with us!

10/10 優異

Tyson

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 5 晚
Maria 於 2024年5月8日的回應
Thank you so much for staying with us!

10/10 優異

Cristiana

讚好：整潔度、職員與服務和住宿狀況
Love
於 2024 年 5 月住了 2 晚
Maria 於 2024年5月8日的回應
Thank you so much for staying with us !

10/10 優異

Robert

讚好：住宿狀況
The personnel is amazing! Couldn’t have been more helpful.
於 2024 年 5 月住了 2 晚
Maria 於 2024年5月6日的回應
Thank you immensely for choosing to stay with us, and for taking the time to share such a wonderful review.

10/10 優異

Susan

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Checked us in early. Room and bathroom are spacious. Property is attractive and smells nice.
於 2024 年 5 月住了 1 晚
María 於 2024年5月6日的回應
Thank you immensely for choosing to stay with us, and for taking the time to share such a wonderful review!

10/10 優異

Kim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
beautiful rooms with nice partial view of the Sarasota Bay
於 2024 年 4 月住了 6 晚
Maria 於 2024年5月6日的回應
Thank you so much for staying with us!

10/10 優異

Valentino Coppola Rosaria Di (waxhaw)

家人同遊
讚好：設施服務
Excellent hotel! Beautiful experience!
於 2024 年 3 月住了 5 晚
Maria 於 2024年5月2日的回應
Mr. CoppolaWe're thrilled to hear you enjoyed your stay and found comfort in our accommodations.We looks forward to welcoming you back in the future!"

8/10 不錯

leslie

伴侶同遊
讚好：設施服務
Liked room size, breakfast, balcony
於 2024 年 4 月住了 3 晚
Maria 於 2024年5月2日的回應
Thank you so much for staying with us.

10/10 優異

Leora

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed at this hotel several times and we have always enjoyed it. Great staff, and the rooms are clean.
於 2024 年 4 月住了 1 晚
Maria 於 2024年5月2日的回應
We are so happy to hear that you enjoyed your stay with us.I hope to see you soon!

10/10 優異

Brandon

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very professional staff, great room service, VERYclean !
於 2024 年 4 月住了 4 晚
Maria 於 2024年5月8日的回應
Thank you so much for staying with us!

10/10 優異

Aleksander

家人同遊, 親子同遊, 商務旅客
讚好：設施服務
Roof pool
於 2024 年 4 月住了 2 晚
Maria 於 2024年5月8日的回應
Thank you so much for staying with us!

6/10 一般

Jillian

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
- Super low water pressure, like showering under a sink faucet. Told the front desk and after 2 engineers coming to look at it, said they fixed it, but it wasn’t - Also room was freezing, we put it on 78 to try and couldn’t get it any warmer, but staying at 62 degrees. “Engineers are working on it”. They did, then when I came back to my room, it was 80. Jesh! And then there was a clicking noise, which I again had to call the engineer for again. Then after they left, it went back down to 62 degrees. - Hotel restaurant – EVOQ, was not good. Service was very slow, and the crab mac’n’cheese was not good, and the fresh seafood seemed off as well as the coconut rice. - The roof top pool is great, and the service at that restaurant is great. The mahi mahi tacos were super yummy. The only downside of the pool is you are surrounded by other cement buildings, very little greenery. You could be anywhere, not specific to Saratoga. - The bedding was awesome, the duvets were super soft, and there were four pillows because everyone needs four pillows. - The front desk was very friendly and accommodating and did give us a credit on our portfolio.
於 2024 年 3 月住了 4 晚

6/10 一般

Orange

伴侶同遊
Stinky, musty-smelling room with someone’s dirty sock under the window curtains…. Did they even clean this room????
於 2024 年 4 月住了 1 晚

10/10 優異

Christina

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
Maria 於 2024年4月10日的回應
Thank you for staying with us. We appreciate your feedback.

8/10 不錯

Michelle

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Staff was excellent. Location was excellent. The pool area was dated and had dirty cushions and rips. Beds were ok. Spacious room.
於 2024 年 4 月住了 3 晚
Maria 於 2024年4月6日的回應
Thank you so much for staying with us.Your comments have been shared with our team and we will certainly utilize your feedback to improve our overall hotel and services. Thank you once again for your comments and we hope to see you again in the very near future!

8/10 不錯

Nisha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay!
於 2024 年 3 月住了 5 晚
Maria 於 2024年4月6日的回應
Thank you so much for staying with us!

10/10 優異

Jeffrey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The service was great! The location was also great w easy shuttle access to St. Armand’s Circle and the beach. The bars esp the rooftop bar and restaurant were excellent. Also the pool. Breakfast was great too. One of the best hotels I’ve stayed.
於 2024 年 3 月住了 4 晚
Maria 於 2024年4月6日的回應
•“We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. At The Westin Sarasota, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.”

10/10 優異

Shari

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Very convenient and comfortable. Look forward to staying here again!
於 2024 年 3 月住了 2 晚
Maria 於 2024年4月6日的回應
Thank you so much for staying with and and we look forward to see you soon.!

8/10 不錯

DANIEL (SAO PAULO)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice to have a shuttle to take you to St Armands. Breakfast is ok but service is not good and takes too long.
於 2024 年 3 月住了 4 晚
Maria 於 2024年4月6日的回應
Thank you so much for staying with us.Your comments have been shared with our team and we will certainly utilize your feedback to improve our overall hotel and services. Thank you once again for your comments and we hope to see you again in the very near future!

10/10 優異

Eszter

多人同遊
Beautiful hotel, great view and location.
於 2024 年 3 月住了 5 晚
Maria 於 2024年4月6日的回應
Thank you so much for staying with us!

6/10 一般

Jennifer

讚好：職員與服務
於 2024 年 3 月住了 4 晚

10/10 優異

Karl

讚好：整潔度、職員與服務和住宿狀況
We enjoyed our stay! Great location and staff!
於 2024 年 3 月住了 4 晚
Maria 於 2024年3月31日的回應
“Thanks so much for sharing your experience with us. We hope to see you again soon.”

8/10 不錯

Jeremy

讚好：整潔度、職員與服務和住宿狀況
We really like the location and the views. The roof top pool and bar are great
於 2024 年 3 月住了 1 晚
Maria 於 2024年3月31日的回應
“Thanks so much for sharing your experience with us. We hope to see you again soon.”

10/10 優異

Maria

讚好：整潔度和住宿狀況
Very nice property, great location
於 2024 年 3 月住了 1 晚
Maria 於 2024年3月31日的回應
.“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

10/10 優異

Janae

讚好：整潔度、職員與服務和住宿狀況
Had a great stay. Will be back!
於 2024 年 3 月住了 1 晚
Maria 於 2024年4月6日的回應
Thank you so much for staying with us.!

6/10 一般

Stijn

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Far too often the booking price is not what you end up paying. There is a daily resort fee$22 along with a daily parking fee $45. And you are not allowed to park your own car; valet only. All in all it would have been much better to go to a VRBO home for the amount of money we paid for 4 day stay. Plus we could have brought our hypoallergenic dogs. Which we could have brought for an extra $200 a day. I will say the service was excellent, the food was good. The views outstanding.
於 2024 年 3 月住了 3 晚

4/10 欠佳

Glenn

家人同遊
I didn’t like the excessive add on charges especially the outrageous cost to park at the hotel. The hotel general staff were very friendly but the manager was insulting. I will not stay there again
於 2024 年 3 月住了 7 晚

8/10 不錯

Devin

讚好：整潔度、職員與服務和住宿狀況
Overall, a very good hotel. Super-helpful with an early check-in; great 19th-floor pool and bar/food service; comfy room with blackout drapes, quiet/efficient HVAC, and nice sound insulation; decent, fast room service. Only one downer on the staff/service front: The housekeeping service (which I only used three times in a week) was pretty lame. Frankly, it seemed rushed. Didn't see much evidence of vacuuming. Sweetener packets on the floor, grunge in the bathroom, sink not thoroughly cleaned, toilet not well brushed out. Worst of all for my mental health, the coffee service was uneven. Sometimes, no stirrers. Sometimes, three decafs and no cafs. Sometimes, all sugar and no artificial sweeteners. Do they have a list that they can simply tick off? If so, do they understand it? I tip service people VERY well, and I know their jobs are often not great, but the coffee service on the whole was more suitable for a 2.5-star hotel, not a 4-star.
於 2024 年 3 月住了 7 晚

2/10 很差

Sevan

不滿：整潔度、職員與服務、設施服務和住宿狀況
Tous des incompétents
於 2024 年 3 月住了 7 晚

6/10 一般

GERALD

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 5 晚

10/10 優異

steven

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
great pool, walking to town was easy
於 2024 年 3 月住了 4 晚
Maria 於 2024年3月22日的回應
Thank you so much for staying with us at The Westin Sarasota.

10/10 優異

JONATHAN

讚好：整潔度、職員與服務和住宿狀況
Excellent
於 2024 年 1 月住了 1 晚
Maria 於 2024年3月22日的回應
Thank you so much for staying with us at The Westin Sarasota.

10/10 優異

Vaun

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 5 晚
Maria 於 2024年3月22日的回應
Thank you so much for staying with us at The Westin Sarasota.

10/10 優異

John

讚好：住宿狀況
於 2024 年 3 月住了 5 晚
Maria 於 2024年3月22日的回應
Thank you so much for staying with us at The Westin Sarasota.

6/10 一般

Kevyn (Dallas)

讚好：整潔度和住宿狀況
3 star property masquerading as 4 star solely because of location. Poor service, blah rooms. Would not stay again.
於 2024 年 3 月住了 1 晚
Maria 於 2024年4月6日的回應
My apologies that you did not have a positive stay with us. Your comments have been shared with our team and we will certainly utilize your feedback to improve our overall hotel and services. Thank you once again for your comments and we hope to see you again in the very near future!

8/10 不錯

Amy Lynn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great rooftop and staff at rooftop bar ! Views are amazing. Traffic a bit loud, could use a fan in room for bathroom and white noise . Overall great hotel.
於 2024 年 3 月住了 4 晚