Had a great time at this local hotel. Room was clean and big. The restaurant had amazing food! Will stay here again.
Ennette
於 2024 年 3 月住了 1 晚
10/10 優異
Grace
多人同遊
2024年4月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a great stay at this hotel! My only complaint would be limited parking but the hotel itself was amazing! Great service, great drinks, and walkable distance to bars/clubs. Plan to return to this hotel in the future.
Grace
於 2024 年 4 月住了 1 晚
10/10 優異
Shannon
2024年4月27日
讚好:整潔度、職員與服務和住宿狀況
Shannon
於 2024 年 4 月住了 1 晚
10/10 優異
Samantha (LaSalle)
2024年4月15日
讚好:整潔度、職員與服務和住宿狀況
Beautiful hotel, very clean. Wonderful pool and hot tub area
Samantha
於 2024 年 4 月住了 1 晚
10/10 優異
Ranjit
2024年4月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best
Ranjit
於 2024 年 4 月住了 1 晚
Imelda 於 2024年4月12日的回應
Dear Ranjit, Thank you for sharing your feedback with us. It was our pleasure having you. We look forward to welcoming you back during one of your trips back to Sarnia.
10/10 優異
Karen
2024年4月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Superior hotel with a excellent staff eager to please and provide superior customer service. Warm inviting atmosphere with lovely furnishings, great toiletries and delicious coffee in the rooms all clean and lovely. Great location!
Karen
於 2024 年 3 月住了 4 晚
Imelda 於 2024年4月2日的回應
Thank you for your valuable feedback, Karen. We are delighted to know that you had a great stay. We look forward to welcoming you back again soon.
10/10 優異
Olivia
親子同遊
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have stayed here many times, it’s my go-to when I’m in the area. Fantastic pool & fitness centre, nice restaurant & bar, rooms are spacious & comfy & very clean. The staff are very friendly & helpful. An all-around great stay!
Olivia
於 2024 年 3 月住了 1 晚
Imelda 於 2024年4月2日的回應
Thank you for your valuable feedback, Olivia. We are delighted to know that you had a great stay. We look forward to welcoming you back again soon.
10/10 優異
Amanda
2024年3月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was a beautiful hotel would definitely stay there again
Amanda
於 2024 年 3 月住了 1 晚
Imelda 於 2024年4月2日的回應
Thank you for your valuable feedback, Amanda.We look forward to welcoming you back again soon.
10/10 優異
Rakesh
伴侶同遊
2024年3月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was very clean and the room and facilities were very nice. Restaurant has nice staff and really good food
Rakesh
於 2024 年 3 月住了 1 晚
Imelda 於 2024年4月2日的回應
Thank you for your valuable feedback, Carla. We are delighted to know that you found our facilities clean and nice. We look forward to welcoming you back again soon.
10/10 優異
Graham
2024年3月15日
讚好:整潔度
Graham
於 2024 年 3 月住了 1 晚
Imelda 於 2024年4月12日的回應
Dear Graham, Thank you for sharing your feedback with us. It was our pleasure having you. We look forward to welcoming you back during one of your trips back to Sarnia.
10/10 優異
Lori
2024年3月8日
讚好:整潔度、職員與服務和住宿狀況
Lori
於 2024 年 3 月住了 1 晚
Imelda 於 2024年4月12日的回應
Hello Lori,Thank you for sharing your feedback with us. It was our pleasure having you. We look forward to welcoming you back during one of your trips back to Sarnia.
10/10 優異
Tadeusz (Beaumont)
商務旅客
2024年3月7日
讚好:整潔度、職員與服務和住宿狀況
Good and clean
Tadeusz
於 2024 年 3 月住了 1 晚
Imelda 於 2024年4月2日的回應
Thank you for your valuable feedback, Tadeusz. We are happy to know that you enjoyed your stay with us and we look forward to welcoming you back again.
10/10 優異
Jenaia
2024年2月25日
讚好:整潔度、職員與服務和住宿狀況
Beautiful hotel downtown Sarnia. We were able to check in early and really enjoy our time here. Unfortunately the pool was closed for maintenance.
Jenaia
於 2024 年 2 月住了 1 晚
Imelda 於 2024年4月2日的回應
Thank you for your valuable feedback, Jenaia. We look forward to welcoming you back again.
10/10 優異
THOMAS
2024年2月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were here for our 50th anniversary. The room and services were fantastic. They treated us like royalty. We stayed at this hotel under a different name 50 years ago. Thank you for making this day special.😘
THOMAS
於 2024 年 2 月住了 1 晚
Imelda 於 2024年2月22日的回應
Hello Thomas, Thank you for taking the time out to share your feedback with us. We are happy that you made us a part of your anniversary. We look forward to having you again with us.
10/10 優異
Keli
2024年2月21日
讚好:整潔度和職員與服務
Keli
於 2024 年 2 月住了 1 晚
Imelda 於 2024年4月12日的回應
Hello Keli, Thank you for sharing your feedback with us. It was our pleasure having you. We look forward to welcoming you back during one of your trips back to Sarnia.
10/10 優異
frank
2024年2月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice pool and hot tub staff were great will go back any time
frank
於 2024 年 2 月住了 1 晚
Imelda 於 2024年2月22日的回應
Hello Frank, Thank you for taking the time out to share your feedback with us. We look forward to having you again in one of your future visits to Sarnia.
10/10 優異
Kevin M
伴侶同遊
2024年2月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and beautiful facilities. One of the nicest hotels that we have stayed in.
Kevin M
於 2024 年 2 月住了 1 晚
Imelda 於 2024年2月22日的回應
Hello Kevin, Thank you for taking the time out to share your feedback with us. We look forward to having you with us during your next visit to Sarnia.
8/10 不錯
jose (Leduc)
商務旅客
2024年2月11日
讚好:整潔度、職員與服務和住宿狀況
Very poor breakfast for the price
jose
於 2024 年 2 月住了 1 晚
Imelda 於 2024年2月22日的回應
Dear Jose, We appreciate you sending us feedback during your stay with us. Rest assured we will look into how we can improve our offerings and we hope to see you again.
10/10 優異
Ashley
2024年2月10日
讚好:整潔度、職員與服務和住宿狀況
Ashley
於 2024 年 2 月住了 1 晚
2/10 很差
Cara
2024年1月30日
Cara
於 2024 年 1 月住了 1 晚
Imelda 於 2024年4月12日的回應
Dear Cara, Thank you for sharing your feedback with us. It was our pleasure having you. It seems that you didn't have a good experience with us based on your rating. We hope to be able to serve you better the next time your travels bring you back to Sarnia.
10/10 優異
Lynn
伴侶同遊
2024年1月23日
The room was clean and quiet. The bed was very comfortable to sleep in. The location made it super easy to explore on foot Sarnia’s downtown core and enjoy the view of the waterfront.
Lynn
於 2024 年 1 月住了 1 晚
Imelda 於 2024年1月27日的回應
Hello Lynn, Thank you for sharing your experience with us. We are happy to know that you had a great stay. We look forward to having you again during your visit in Sarnia.
10/10 優異
Steven (Lucan)
親子同遊
2024年1月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Steven
於 2024 年 1 月住了 1 晚
Imelda 於 2024年1月27日的回應
Hello Steven,Thank you for sharing your feedback with us through the guest satisfaction form. It was our pleasure having you. We hope to see you in one of your future stays in Sarnia.
10/10 優異
Sébastien
2024年1月10日
讚好:整潔度、職員與服務和住宿狀況
Great place to stay with your dog at Sarnia!
Sébastien
於 2024 年 1 月住了 1 晚
Imelda 於 2024年1月24日的回應
Thank you for sharing your experience with us. We look forward to welcoming you again during your next visit here in Sarnia.
10/10 優異
Scott
伴侶同遊
2024年1月7日
讚好:整潔度、設施服務和住宿狀況
Scott
於 2023 年 12 月住了 1 晚
Imelda 於 2024年2月2日的回應
Hello Scott, Thank you for rating us 5/5. We are happy to know that you enjoyed your stay with us and we look forward to having you again during one of your trips back to Sarnia.
8/10 不錯
Nicolas (Bangkok)
家人同遊
2023年12月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nicolas
於 2023 年 12 月住了 1 晚
Imelda 於 2024年2月2日的回應
Dear Nicolas, Thank you for rating us 4 out of 5. Your feedback is valuable to us and we look forward to having you again during your trip back to Sarnia.
6/10 一般
Heather
2023年12月17日
讚好:整潔度和住宿狀況
Heather
於 2023 年 12 月住了 1 晚
Imelda 於 2024年1月27日的回應
Hello Heather, Thank you for taking the time out to share your experience with us. We are happy to know you had a good stay. We look forward to having you again.
8/10 不錯
Mary
2023年12月14日
讚好:整潔度、住宿狀況和客房舒適度
Mary
於 2023 年 11 月住了 1 晚
Imelda 於 2024年2月2日的回應
Hello Mary, Thank you for taking the time out to share your feedback with us. We look forward to welcoming you again soon during one of your trips back to Sarnia.
8/10 不錯
Sarah
伴侶同遊
2023年12月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sarah
於 2023 年 12 月住了 1 晚
Imelda 於 2024年2月2日的回應
Hello Sarah, Thank you for sharing your feedback with us. Your thoughts are important to us. We hope to see you again on your next visit to Sarnia.
8/10 不錯
Ian
2023年12月10日
讚好:整潔度和職員與服務
Hotel rooms were very nice. The walls a little thin could hear someone else’s shower pipes like it was in our room.
Ian
於 2023 年 12 月住了 1 晚
Imelda 於 2024年1月27日的回應
Dear Ian, Thank you for your feedback. We appreciate that you have shared your experience with us and we look forward to having you again on your next visit to Sarnia.
10/10 優異
John
伴侶同遊, 多人同遊
2023年12月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
John
於 2023 年 12 月住了 1 晚
Imelda 於 2024年1月27日的回應
Hello John,Thank you for sharing your feedback with us. It was our pleasure to have you and we look forward to your next stay.
6/10 一般
Maisha
2023年11月27日
讚好:職員與服務
不滿:整潔度
Maisha
於 2023 年 11 月住了 2 晚
Jonathan 於 2023年12月1日的回應
Hello Maisha,We truly value your feedback and are delighted to hear you enjoyed your stay with us. We hope to see you again with us in the future.
10/10 優異
WILLIAM
2023年11月24日
WILLIAM
於 2023 年 11 月住了 2 晚
Imelda 於 2024年1月27日的回應
Hello William, Thank you for sharing your feedback with us. We are happy to know you had a good stay and we look forward to having you with us again.
10/10 優異
jayne
2023年11月13日
讚好:整潔度和職員與服務
jayne
於 2023 年 11 月住了 1 晚
Jonathan 於 2023年11月15日的回應
Hi Jayne, On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered as well as improving our services to better serve you. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
2/10 很差
Amanda
多人同遊
2023年11月12日
Amanda
於 2023 年 11 月住了 1 晚
Jonathan 於 2023年11月15日的回應
Hello Amanda,We truly appreciate the feedback regarding your stay and are sad to hear it wasn't a positive experience.We take feedback seriously and wonder if there was anything we could have done better during your stay.
8/10 不錯
GLEN
2023年11月11日
讚好:整潔度、職員與服務和住宿狀況
GLEN
於 2023 年 11 月住了 3 晚
Jonathan 於 2023年11月15日的回應
Hi Glen, On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered as well as improving our services to better serve you. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 優異
Paul
2023年11月10日
讚好:整潔度、職員與服務和住宿狀況
Rob service was not up to par. The food was just OK.
Paul
於 2023 年 10 月住了 3 晚
Imelda 於 2023年11月12日的回應
Thank you for sharing your feedback with us and it has been duly noted. We shall continue to work on improving our services to better serve important guests like you. We hope to welcome you back again soon.
10/10 優異
Markus
伴侶同遊
2023年11月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was modern and clean! Staff was amazing!
Markus
於 2023 年 11 月住了 1 晚
Tammy 於 2023年11月4日的回應
Thank you so much for sharing your experience about our stay with us. We hope to welcome you back again.
10/10 優異
Khrista
2023年10月30日
Khrista
於 2023 年 10 月住了 1 晚
Jonathan 於 2023年11月20日的回應
Good Evening Khrista,Thank you so much for providing feedback on your most recent stay. We truly love hearing amazing feedback from our guests.
4/10 欠佳
Peyman
2023年10月26日
讚好:整潔度和職員與服務
Completely overprice hotel with small rooms and charge you separately for a very basic breakfast
Peyman
於 2023 年 10 月住了 4 晚
Imelda 於 2023年10月27日的回應
Dear Peyman, Thank you for sharing valuable feedback to us, and with this, we are saddened to know that your stay has not be as convenient and comfortable as it should have been. We sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in what we can provide. We hope you choose to stay with us again, whenever your travels bring you back to the area.
10/10 優異
Heather
2023年10月22日
Heather
於 2023 年 10 月住了 1 晚
Insignia 於 2023年11月1日的回應
Thank you for your kind review!
10/10 優異
jose (Leduc)
2023年10月20日
讚好:整潔度、職員與服務和住宿狀況
Very clean rooms, excellent bed.
jose
於 2023 年 10 月住了 4 晚
Imelda 於 2023年10月27日的回應
Hello Jose, On behalf of the entire hotel team, I want to thank you for sharing your experience with us during your stay here at the hotel. It was a pleasure having you.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 優異
MICHEL
2023年10月13日
MICHEL
於 2023 年 10 月住了 1 晚
Tammy 於 2023年11月3日的回應
Thank you for sharing your feedback with us! We hope to welcome you again soon.
10/10 優異
Pearl M
家人同遊
2023年10月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, perfectly located, loved the pool!
Pearl M
於 2023 年 10 月住了 2 晚
Imelda 於 2023年10月27日的回應
Hello Pearl M, On behalf of the entire hotel team, I want to thank you for sharing your experience with us during your stay here at the hotel. It was a pleasure having you.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 優異
PETER
2023年10月8日
讚好:整潔度、職員與服務和住宿狀況
PETER
於 2023 年 10 月住了 1 晚
Insignia 於 2023年11月1日的回應
Thank you for your kind review!
6/10 一般
Steve
2023年10月5日
Steve
於 2023 年 10 月住了 1 晚
Insignia 於 2023年11月1日的回應
Dear Steve, We apologize for your poor experience with us. Please let us know how we can improve for your next stay with us. Thank you
10/10 優異
Michele
2023年10月4日
Michele
於 2023 年 10 月住了 1 晚
Insignia 於 2023年11月1日的回應
Thank you for your kind review!
10/10 優異
Andrea
伴侶同遊
2023年10月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
There aren’t many nice hotels in the area, so I was happy to find this one!! It was a pleasant stay, nice and clean rooms, and great staff! I would highly recommend!
Andrea
於 2023 年 9 月住了 1 晚
Imelda 於 2023年10月27日的回應
Hello Andrea, On behalf of the entire hotel team, I want to thank you for sharing your experience with us during your stay here at the hotel. It was a pleasure having you.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
2/10 很差
Tammy
伴侶同遊
2023年10月2日
讚好:整潔度和職員與服務
Exterior clearly old, newer inside but still some old. Room was spacious and clean but NOT sound proof at all!!!!! Could hear everything in adjoining rooms and hallway! For the price it is definitely not worth it!
Tammy
於 2023 年 9 月住了 1 晚
Imelda Aquino 於 2023年10月27日的回應
Hello Tammy, Thank you for sharing your feedback with us. We have discussed your observations with the team, and rest assured we will try to our best to improve our services and facilities to serve you better. We hope to welcome you again soon.
10/10 優異
Robin
2023年9月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very clean hotel. The rooms were remodeled. Comfortable. We did not eat there, was not really our type of food. High end cuisine and prices. I would definitely go back.
Robin
於 2023 年 9 月住了 1 晚
Imelda Aquino 於 2023年10月27日的回應
Thank you for sharing your experience with us during your stay here at the hotel. It was a pleasure having you.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 不錯
Danielle
2023年9月21日
讚好:整潔度、職員與服務和住宿狀況
Danielle
於 2023 年 7 月住了 1 晚
Tammy 於 2023年11月3日的回應
Thank you so much for your review! We hope to welcome you again.