Sarzay Castle

The digital check in was a problem. When you arrive at the property guests are instructed to scan a code to access a website that will send a code. I did not receive that code via text on two attempts. I called the 24 hour help desk, and no one answered the phone. I texted the chat line and got no response. This was at 1830, so it's not like I was trying to reach them at odd hours. I finally spoke to someone live and had a code emailed to me to gain access to the building. The area directly around the property has limited retail options, but a quick walk towards the old town center provides ample dining, bakery, bar options. There was a bad smell coming from the drains that required that I run the water once I returned to the room. It wasn't that big of a deal to me, but a more sensitive traveler might be concerned about it.

Beautiful property and spacious suite. Staff couldn't have been more friendly and attentive. Great location!

Beautiful setting and helpful staff. We didn’t eat at the hotel but the bar food looked very good.