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貝斯特韋斯特維多利亞大酒店的評價

3 out of 5
貝斯特韋斯特維多利亞大酒店
255 Spring St, Sayre, PA

評價

8.4

很好

10 分評分，優異；1001 則評價中有 466 則" "
8 分評分，不錯；1001 則評價中有 351 則" "
6 分評分，一般；1001 則評價中有 111 則" "
4 分評分，欠佳；1001 則評價中有 46 則" "
2 分評分，很差；1001 則評價中有 27 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

7.8/10 

設施服務

8.4/10 

住宿狀況

8.0/10 

環保程度

評價

4/10 欠佳

Michele E

讚好：整潔度和職員與服務
There is a bar inside the lobby. The cigarette smoke permeates up through the loft over looking the bar on the second floor. Also, they allow pets in some rooms. The urine smell is strong as you move further down the hallway. Once I entered the room it was worse. I was in a pet room. Once I told the front desk about it, they sent someone to spray the carpet, thoroughly. I was satisfied with their response.
於 2024 年 4 月住了 1 晚
Mark Walmsley General Manager 於 2024年4月30日的回應
Michele, Thank you for choosing us for your recent stay. We are sorry to hear you had issues with your stay. Unfortunately we had a wedding here during your stay and we had people out front smoking. We asked them numerous times to please move down but they kept coming back. We hope you will try us again so we can show you the stay experience you were looking for.

2/10 很差

georgie

伴侶同遊, 寵物同遊, 商務旅客
不滿：職員與服務
Druken people, fights in hallway,loud people outside till 2:30 in the morning, doors slamming till 4 in the morning, two calls to the front desk with no help, my husband had to go outside our room in his underwear to break up a fight!!!
於 2024 年 4 月住了 1 晚
Mark Walmsley General Manager 於 2024年4月23日的回應
Georgie, As stated in your other two reviews you left we apologize for the issues with your stay.

8/10 不錯

Barbara

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient to the hospital where i was taking a course. Good food options within a couple of miles.
於 2024 年 4 月住了 2 晚
Mark Walmsley General Manager 於 2024年4月17日的回應
Barbara, Thank you for choosing us for your recent stay. We value your feedback. We are happy to hear you found our location convenient for your needs. We hope to see you again for any future stays.

10/10 優異

Candace

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were incredibly nice and very caring! The location was convenient and overall a nice place to stay!
於 2024 年 4 月住了 2 晚
Mark Walmsley General Manager 於 2024年4月12日的回應
Candace, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time to leave us a great review. We look forward to seeing you again for future stays.

8/10 不錯

Benjamin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was clean and well maintained. The hotel is a bit older not horrible but the doors are thin and you always hear talking in the halls. The breakfast was okay but it was the same thing everyday. Again not horrible but the difference in my opinion from a 4 to a 5star property.
於 2024 年 4 月住了 3 晚
Mark Walmsley General Manager 於 2024年4月10日的回應
Benjamin, Thank you for choosing The Best Western in Sayre Pa. We value your feedback and appreciate you taking the time to leave us a review. We hope to see you again for future stays.

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Mark Walmsley General Manager 於 2024年4月9日的回應
James, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time to leave us a review. We look forward to seeing you again for future stays.

8/10 不錯

georgie

伴侶同遊, 商務旅客
讚好：整潔度和職員與服務
We did not get the room we booked, room smelled musky, and we found a piece of broken glass on the floor. no coffee or hot water available (like other hotels). It needs to be updated and some extra for the customers (hot coffee and water should be easy)
於 2024 年 4 月住了 1 晚
Mark Walmsley General Manager 於 2024年4月8日的回應
Georgie, Thank you for choosing us for your recent stay. I'm not sure what you mean by you didn't get the room you booked. We always issue the room type you request and if not available we will try to upgrade when possible. As far as hot water and coffee we have coffee in every guest room and have coffee packs available to our guests if they run out. I hope you enjoyed the rest of your stay and hope to see you again for future stays.

4/10 欠佳

Scott

家人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
Bare minimum of everything. Fewer towels than people in reservation. No instructions for tv no channel guide for idiosyncratic system. Cheap experience out of synch with other similar priced options.
於 2024 年 4 月住了 1 晚
Mark Walmsley General Manager 於 2024年4月4日的回應
Scott, Thank you for choosing us for your recent stay. Sorry to hear you had issues with your room. Our tv's all have a digital guide on the first channel in the line up. I wish you would have asked we could have rectified that. As far as not as many towels as in the reservation i am not sure what you mean by that. We wish you the best with any future hotel stays you may have.

8/10 不錯

Robert

讚好：整潔度、職員與服務和住宿狀況
We were satisfied with our 3 night stay. Beds were comfortable and clean rooms.
於 2024 年 3 月住了 3 晚
Mark Walmsley General Manager 於 2024年4月3日的回應
Robert, Thank you for choosing us for your recent stay. We value your feedback and thank you for taking the time to leave us a review. We look forward to seeing you return for future stays.

2/10 很差

Chamai

伴侶同遊, 寵物同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
The night staff was very rude and obnoxious.
於 2024 年 3 月住了 1 晚
Mark Walmsley General Manager 於 2024年3月29日的回應
Chamai, Thank you for choosing us for your recent stay. I apologize for the inconvenience with your stay. Iam not sure what happen but I am looking into the situation we want our guests to be comfortable and happy. We hope you will give us another chance to show you the stay experience you were looking for.

8/10 不錯

Lillian

寵物同遊, 商務旅客
讚好：職員與服務和設施服務
The place was clean, the staff was wonderful. The bed was uncomfortable
於 2024 年 3 月住了 1 晚
Mark Walmsley General Manager 於 2024年3月26日的回應
Lillian, Thank you for choosing us for your recent stay. We value your feedback. We hope to see you back again for future stays.

10/10 優異

Jen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Mark Walmsley General Manager 於 2024年3月26日的回應
Jen, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time to leave us a great review. We hope to see you again for many future stays.

10/10 優異

Joshua (Lindsay)

讚好：整潔度、職員與服務和住宿狀況
Great stay
於 2024 年 3 月住了 1 晚
Mark Walmsley General Manager 於 2024年4月17日的回應
Joshua, Thank you for choosing us for your recent stay and taking the time to leave us a great review. We hope to see you again for future stays.

4/10 欠佳

Jason

讚好：職員與服務
不滿：住宿狀況
Very outdated and I got a room with a balcony because I have a child who has panic attacks and needs fresh air from time to time in a hurry and the door was nearly impossible to open
於 2024 年 2 月住了 1 晚
Mark Walmsley General Manager 於 2024年2月21日的回應
Jason, Thank you for choosing us for your recent stay. We are sorry to hear you had an issue with your balcony door. If I had known we could have definitely changed your room. We hope you will try us again for future stays.

10/10 優異

Jackson

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2024 年 2 月住了 1 晚
Mark Walmsley General Manager 於 2024年2月12日的回應
Jackson, Thank you for choosing us for your recent stay. We appreciate you taking the time to leave us a review. We are happy to hear you enjoyed your stay. We look forward to seeing you for future stays.

10/10 優異

georgie

伴侶同遊, 寵物同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place and bring your pet, they love pets!!!
於 2024 年 2 月住了 1 晚
Mark Walmsley General Manager 於 2024年2月6日的回應
Georgie, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time to leave us a review. And yes we do enjoy seeing our four legged travelers. We look forward to seeing you both again for future stays.

8/10 不錯

CHELSEA

於 2024 年 2 月住了 1 晚
Mark Walmsley General Manager 於 2024年4月17日的回應
Chelsea, Thank you for choosing us for your stay. We value your feedback and appreciate you taking the time to leave us a review. We hope to see you again for future stays.

10/10 優異

Andrew

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Mark Walmsley General Manager 於 2024年2月1日的回應
Andrew, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time to leave us a review. We hope to see you again for future stays.

8/10 不錯

tim

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
i only have one issue with my stay, and it was the charge for the incidentals, i have had issues in the past with other hotels getting the incidentals money back, i stay at this particular hotel several times a year, and this is the first time i have paid this fee
於 2024 年 1 月住了 1 晚
Mark Walmsley General Manager 於 2024年1月15日的回應
Tim, Thank you for choosing us for you recent stay. We value your feedback and appreciate you leaving a review. Unfortunately we have to do a incidentals hold when you book third party but its only a hold not a charge. We hope to see you again for future stays.

10/10 優異

Darrel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Mark Walmsley General Manager 於 2024年1月15日的回應
Darrell, Thank you for choosing us for your recent stay. We value your feedback and thank you for leaving us a great review. We look forward to seeing you for future stays.

6/10 一般

Jeff

家人同遊
讚好：整潔度、職員與服務和設施服務
於 2023 年 12 月住了 1 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
Jeff, Thank you for choosing us for your recent stay. We value your feedback and use it to improve future guest stays. We hope to see you again for future stays.

10/10 優異

Melissa M (Endicott)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Mark Walmsley General Manager 於 2023年12月28日的回應
Melissa, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time and leaving us a review. We hope to see you again for future stays.

4/10 欠佳

Bob

於 2023 年 12 月住了 1 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
Bob, Thank you for choosing us for your recent stay.

2/10 很差

Cassie

不滿：整潔度、設施服務和住宿狀況
The curtain for the hot tub to be able to take an actual shower was broken so you couldnt properly shut the curtain there was mold growing on the vents above the hot tub and the bed protector that’s supposed to be zipped up around the mattress wasn’t even fully on the bed or zipped shut. Heat in the room was cold and didn’t properly heat the room.
於 2023 年 12 月住了 2 晚
Mark Walmsley General Manager 於 2023年12月18日的回應
Cassie, Thank you for choosing us for your recent stay. We are sorry to hear you had issues with your stay. We hope you will try us again so we can give you the stay experience you were looking for.

6/10 一般

Scott

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
The WiFi didn't work. Had to use my phone instead of laptop. Holiday Party below me was audible in my room, although they did break it up at 10pm. Also the bar tender was overwrought with just a few people in there and closed the bar way early!
於 2023 年 12 月住了 1 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
Scott, Thank you for choosing us for your recent stay. Sorry to hear about the issues with your stay. We hope you will stay with us again so we can provide the stay experience you were looking for.

6/10 一般

Tracy

商務旅客
讚好：職員與服務
Friendly and helpful staff. It's a pet friendly facility, which I'm not opposed to, but there needs to be a more rigorous cleaning cycle for pet rooms. My first room wreaked of dog urine. They moved me with no issue.
於 2023 年 12 月住了 2 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
Tracy, Thank you for choosing us for your recent stay We value your feedback and hope to see you again for future stays.

8/10 不錯

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly, courteous desk clerks. Room was very nice and clean. Some guidance would be helpful with the TV - ie. where to find the channel guide and/or a printed list of the stations avaiable.
於 2023 年 11 月住了 1 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
David, Thank you for choosing us for your recent stay. We appreciate you taking the time to leave us a review and look forward to seeing you again for future stays.

10/10 優異

Dianna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable beds, large rooms, free breakfast and clean. Perfect midway stop to NYC from Ontario!
於 2023 年 11 月住了 1 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
Dianna, Thank you for choosing us for your recent stay. We are happy to hear you find us a convenient location. We hope to see you again as your next stop over.

8/10 不錯

Clark

於 2023 年 11 月住了 2 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
Thank you for choosing us for your stay. We value your feedback and look forward to seeing you again for future stays.

8/10 不錯

Denae

於 2023 年 11 月住了 1 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
Denae, Thank you for choosing us for your recent stay. We look forward to seeing you for any future travel needs.

10/10 優異

Kelley

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Alot of very nice upgrades and changes
於 2023 年 11 月住了 1 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
Kelley, Thank you for choosing us for your recent stay. We are happy to hear you enjoyed your time with us. We hope to see you again for future stays.

8/10 不錯

Joseph

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stay here every Fall while we hunt in NY. Rooms and staff always great. Restaurant wasn't open Saturday and bar closed before 8pm, but we found nearby alternatives.
於 2023 年 11 月住了 2 晚
Mark Walmsley General Manager 於 2023年11月21日的回應
Joseph, Thank you for choosing us for your stays every year. We appreciate the feedback and thank you for taking the time to leave us a review. Best of luck this season.....See you again next year.

10/10 優異

Molly

於 2023 年 11 月住了 1 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
Molly, Thank you for choosing us for your recent stay. We value your feedback and thank you for taking the time to leave us a great review. We look forward to seeing you for any future travel needs.

8/10 不錯

Bethanne

家人同遊
於 2023 年 11 月住了 2 晚
Mark Walmsley General Manager 於 2023年11月18日的回應
Bethanne, Thank you for choosing us for your recent stay. We value your feedback. We hope to see you again for any future travel needs.

10/10 優異

William

讚好：整潔度、職員與服務和住宿狀況
Nice
於 2023 年 11 月住了 1 晚
Mark Walmsley General Manager 於 2023年11月16日的回應
William, Thank you for choosing us for your recent stay. We are happy to hear you enjoyed your stay with us and hope to see you again for future stays.

8/10 不錯

LaDonna

讚好：整潔度、職員與服務和住宿狀況
Wi-Fi needs to be updated or upgraded. Very weak signal in room. A bit better in breakfast area.
於 2023 年 11 月住了 1 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
LaDonna, Thank you for choosing us for your recent stay. We appreciate you taking the time to leave us a review and look forward to seeing you again for future stays.

6/10 一般

Alexander

於 2023 年 11 月住了 1 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
Alexander, Thank you for choosing us for your recent stay. We look forward to seeing you again for future stays.

10/10 優異

Bradley

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was good.
於 2023 年 11 月住了 1 晚
Mark Walmsley General Manager 於 2023年11月12日的回應
Thank you for choosing us for your recent stay and taking the time to leave us a great review. We look forward to seeing you for future stays.

8/10 不錯

Kristina

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 3 晚
Mark Walmsley General Manager 於 2023年11月8日的回應
Kristina, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time to leave us a review. We hope to see you again for future stays.

8/10 不錯

Debra

家人同遊
於 2023 年 11 月住了 2 晚
Mark Walmsley General Manager 於 2023年11月7日的回應
Debra, Thank you for choosing us for your recent stay and taking the time to leave us a review. We value our guest feedback. We hope to see you again for future stays.

8/10 不錯

Jerome

讚好：整潔度和職員與服務
不滿：客房舒適度
於 2023 年 11 月住了 1 晚
Mark Walmsley General Manager 於 2023年11月3日的回應
Jerome, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time to leave us a review. We hope to see you again for future stays.

10/10 優異

georgie

伴侶同遊, 寵物同遊, 商務旅客
讚好：整潔度、職員與服務和設施服務
Nice place, could use some updating, staff always helpful and friendly. this is our 4th stay here and there will be #5
於 2023 年 10 月住了 1 晚
Mark Walmsley General Manager 於 2023年10月31日的回應
Georgie, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time to leave us a review. We hope to see you again for future stays.

10/10 優異

Amber

於 2023 年 10 月住了 1 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
Amber, Thank you for choosing us for your recent stay. We value your feedback and look forward to seeing you again.

10/10 優異

Jason

家人同遊, 商務旅客
讚好：設施服務
Beautiful, clean building. Very elegant.
於 2023 年 10 月住了 1 晚
Mark Walmsley General Manager 於 2023年10月24日的回應
Jason, Thank you for choosing us for your recent stay. We value your feedback and appreciate the kind positive words. We love to hear our guests enjoy their stay experience. We look forward to you returning for future stays.

10/10 優異

Donald

於 2023 年 10 月住了 4 晚
Mark Walmsley General Manager 於 2024年1月2日的回應
Donald, Thank you for choosing us for your recent stay. We appreciate the great review and look forward to seeing you again for future stays

10/10 優異

Edward

家人同遊
讚好：整潔度和職員與服務
於 2023 年 10 月住了 1 晚
Mark Walmsley General Manager 於 2023年10月21日的回應
Edward, Thank you for choosing us for your recent stay. we value your feedback and appreciate you for taking the time to leave us a review. We are happy to hear we met your stay expectations and look forward to seeing you again for future stays.

6/10 一般

Darla

家人同遊, 商務旅客
不滿：整潔度、職員與服務和住宿狀況
Property is best described as shabby.
於 2023 年 10 月住了 1 晚
Mark Walmsley General Manager 於 2023年10月18日的回應
Darla, Thank you for choosing us for your recent stay. We are sorry to hear you didn't enjoy your stay. I'm not sure what the issue was due to the lack of information you left with your review.

10/10 優異

Robert

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Mark Walmsley General Manager 於 2023年10月16日的回應
Robert, Thank you for choosing us for your recent stay. We value your feedback and thank you for taking the time to leave us a review. We look forward to seeing you for future stays.

2/10 很差

Katrina

不滿：整潔度和住宿狀況
於 2023 年 10 月住了 1 晚
Mark Walmsley General Manager 於 2023年10月16日的回應
Katrina, Thank you for choosing us for your stay. I am not sure what the issue was with your stay since you only left me a numerical score with no feedback. We apologize for any issues.

10/10 優異

Beatriz

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Mark Walmsley General Manager 於 2023年10月10日的回應
Thank you for choosing us for your recent stay and taking the time to leave us a positive review. We hope to see you again for future stays.