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"Overall, Holiday Inn at St Stephen's is a great location. It is in Hull city center and in walking distance to a lot of things. It is joined to the mall, which has a good section of restaurants, so it's a great spot to stay. Jamie, who works in the kitchen during breakfast was phenomenal and provided beyond excellent customer service. He made sure we had vegan sausages ready for us every morning. The housekeeping could be better. We stayed in our room nearly 2 weeks and it was never vacummed. We also had to ask a few times for toilet roll and tissue paper because it was not topped off. Other than that would highly recommend."

"It was all great!"

"Stayed here a few times, always pretty good, worth noting the car park is a bit of a walk away from reception which is in a seperate building to the hotel which is a further walk from reception so you will get your steps in. The rooms are well appointed with good beverages in the room, you have your own AC control and the beds & rooms are clean with a decent sized TV, WiFi is also good. The toiletries supplied appear to be good quality the shower is OK. They also offer family rooms as well as doubles as I found out on my last stay where my room had a bunk bed next to the door in - again point of note this configuration might not suit soem families as the door is easily opened from inside, the bunk beds are by the door and the view from the main bed is obstructed by a wall in this direction. I noticed the grouting in the shower was was a mouldy on this visit as was the shower mat which I reported. I have coeliac disease so cannot eat gluten or gluten-contaminated food so breakfast could have been a problem but the staff were excellent & the chef cooked me my own special plate rather than the buffet & even supplied gluten free toast - very impressed! Overall I recommend this hotel, it is good value and pleasant"

"The clean and well equipped rooms are in a separate building to the pub itself so there are no food smells or customer noise. The setting is lovely with walks and the marina nearby. There is plenty of parking (free). All in all, great value for money."

"Room was very clean. Friendly staff. Good selection of food."

"No hot water to shower, upon informing the team was told, yes we are aware and it has been reported. Great but doesn’t really help when you have to shower cold and pay for the pleasure. Disappointingly no apologies was offered at any point."

"Room a bit tired "

"Overall the stay was ok, the room was a good size for our family and breakfast was nice. However the hotel was a little run down and the pool and hot tub were cold. We didn't have a very enjoyable evening meal experience either as the staff made hard work of the ordering process and complicated it through having to order some bits from the bar and then waiting to order other bits from the restaurant menu. When i asked the main manager on duty what the food was like and what she recommended in the restaurant i was told i wouldn't know I've never eaten here so how would i know what its like. Great! Not impressed. "

"Really nice relaxing stay for us both, noce bar to relax in and a walk into the local village"