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柯克蘭西雅圖萬怡酒店的評價

3 out of 5
柯克蘭西雅圖萬怡酒店
11215 NE 124th St, Kirkland, WA

評價

8.6

優異

10 分評分，優異；1001 則評價中有 545 則" "
8 分評分，不錯；1001 則評價中有 292 則" "
6 分評分，一般；1001 則評價中有 99 則" "
4 分評分，欠佳；1001 則評價中有 36 則" "
2 分評分，很差；1001 則評價中有 29 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很棒
於 2019 年 7 月住了 3 晚
Ardene 於 2019年7月27日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

TUNG HONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
The room is fantastic, and the breakfast is great. Location is also very nice, you could walk to the nearby supermarket and restaurants. The room is nice and clean.

10/10 優異

SHU FEN (Taipei,Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很舒適的飯店
雖然飯店離西雅圖主要市區有點距離，但如果有車的話還是很方便；飯店有個小花園，環境很優雅，對面就有超市、小商場和幾家餐廳，對玩到累了晚歸的我們來說很有幫助。
Ardene 於 2016年7月19日的回應
Thank you for staying with us during your recent visit to Seattle. We are delighted that you had a great stay.

8/10 不錯

Pui Kwan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ardene 於 2016年6月4日的回應
Thank you for sharing your experience at the Courtyard Seattle Kirkland. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

10/10 優異

John

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location for people needing location close to Evergreen Hospital.
於 2024 年 5 月住了 1 晚

8/10 不錯

Charles

家人同遊
讚好：整潔度、職員與服務和住宿狀況
$15 a day surcharge for parking. Parking for guests in this location should be included in the daily charge. There were many parking places available.
於 2024 年 5 月住了 3 晚

8/10 不錯

Amanda

家人同遊
讚好：整潔度和職員與服務
Pool was not open and there was no indication of this when we booked the property
於 2024 年 5 月住了 1 晚

4/10 欠佳

James (Hebron)

商務旅客
讚好：整潔度
不滿：職員與服務
Well it started with a long speech about their cleaning schedule. OK. Then my room had leftovers still in the fridge. Ok. So the next day i asked if they could make up my room. And they did. Cool. But the next day, I asked if they could refresh a few things and they said yes sure... and failed to do any of them. Not awesome.
於 2024 年 4 月住了 3 晚

10/10 優異

Marni

於 2024 年 4 月住了 2 晚

10/10 優異

Rollin Max

於 2024 年 4 月住了 5 晚

8/10 不錯

Ajit

親子同遊, 伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Property was located in a good neighborhood. Variety of restaurants in the area on a walkable distance. Juanita Bay Park was just 5 minutes and downtown 25 minutes drive. Staff was good but the hotel was understaffed on the weekend. They have coin laundry, well equipped gym on the basement level and easy access to parking - indoor & outdoor. Overall stay was very good.
於 2024 年 4 月住了 3 晚

8/10 不錯

Judy

於 2024 年 4 月住了 3 晚

8/10 不錯

indra

於 2024 年 4 月住了 1 晚

10/10 優異

Richard (Port Coquitlam)

讚好：整潔度和住宿狀況
Good
於 2024 年 4 月住了 1 晚

10/10 優異

Vahid

讚好：整潔度、職員與服務和住宿狀況
Very convenient
於 2024 年 3 月住了 1 晚

6/10 一般

Carrie

家人同遊
讚好：職員與服務和住宿狀況
Didn’t know we had to pay for parking. Also, we rented two rooms and one had no working light in the bathroom. Looooong check in procedure too. Expensive for services provided. Sorry.
於 2024 年 4 月住了 1 晚

6/10 一般

Patrick

家人同遊, 商務旅客
讚好：整潔度、職員與服務和設施服務
Trash was not emptied from previous guest
於 2024 年 3 月住了 1 晚

10/10 優異

Karen

讚好：整潔度
I slept like a baby
於 2024 年 3 月住了 1 晚

6/10 一般

Julia

於 2024 年 3 月住了 3 晚

10/10 優異

Erhuan

親子同遊
讚好：整潔度、設施服務和住宿狀況
The front desk is very friendly, the beds are comfy. The lobby/dining area is great for emails and working.
於 2024 年 2 月住了 3 晚

6/10 一般

Ana

讚好：整潔度
Check in was quick. Staff was okay, not really friendly. Did not see housekeeping for a couple of day. There wasn’t extra toilet paper in the room. The TV remote did not work and Netflix wasn’t available. The walls are somewhat thin. I could hear the neighbors easily. Breakfast and coffee at the Bistro was good, but expensive.
於 2024 年 3 月住了 2 晚

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
Everything was great
於 2024 年 2 月住了 1 晚

8/10 不錯

Kevin

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good?
於 2024 年 2 月住了 1 晚
Katie, GM 於 2024年2月20日的回應
Thank you for staying with us!

6/10 一般

Todd

讚好：整潔度和職員與服務
Charging $15/night for parking at a suburban hotel is not customer friendly. Plus, $4.50/night for hi-speed internet, plus $ for breakfast.
於 2024 年 2 月住了 2 晚
Katie, GM 於 2024年2月20日的回應
Thank you for your feedback, we will take this into consideration. We appreciate your business.

10/10 優異

Kathryn M.

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Newly built Totem Lake center is great for massage, shopping , eating and just a couple minute drive from hotel. Hotel Was clean and friendly staff
於 2024 年 2 月住了 1 晚
Katie, GM 於 2024年2月20日的回應
Thank you for the 5-star review!

8/10 不錯

Melissa

商務旅客
讚好：整潔度和職員與服務
於 2024 年 1 月住了 2 晚
Katie, GM 於 2024年2月20日的回應
Thank you for staying with us!

10/10 優異

Yelena

於 2024 年 1 月住了 1 晚

10/10 優異

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable stay.
於 2023 年 12 月住了 1 晚
Katie, GM 於 2024年2月20日的回應
Our goal is to provide a comfortable stay, I am glad we were able to deliver on the promise. Thank you for choosing the Courtyard Kirkland!

8/10 不錯

Kierra

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was nice. Property is clean.
於 2024 年 1 月住了 2 晚
Katie, GM 於 2024年2月20日的回應
Thank you for staying with us.

10/10 優異

Stacey A

讚好：整潔度、職員與服務和住宿狀況
The BEST! Everyone was polite, kind and helpful!
於 2024 年 1 月住了 2 晚
Katie, GM 於 2024年2月20日的回應
Thank you for staying with us! I am happy to hear we are "The BEST", I cannot wait to share your feedback with our team.

6/10 一般

Marissa

商務旅客
讚好：整潔度、設施服務和住宿狀況
The room was clean, the staff was friendly, and I loved that there was a cafe in the lobby and Peloton bikes in the gym. I know this has already been addressed, but multiple nights between 2-3am I was called by the wake up call service. The only solution given by the staff was they were looking into it with their tech team. The coffee shop also got very busy in the mornings, and the team was overwhelmed and didn't prioritize people based on the order they paid. Otherwise, excellent visit!
於 2024 年 1 月住了 5 晚
Katie, GM 於 2024年2月20日的回應
I apologize that your nights rest was disturbed by a wakeup call. I looked into this, and the issue has been resolved. I wish we were able to provide you a better solution while you were staying with us. This has provided a great training opportunity for our team. Again, we value your feedback and thank you for staying with us.

8/10 不錯

Linda

讚好：整潔度、職員與服務和設施服務
Didn't like paying $15 to park in your open lot . $100 pet fee for an 11 lb dog is ridiculous. Iwounderstamnd
於 2024 年 1 月住了 1 晚
Katie, GM 於 2024年2月20日的回應
We strive to return every room back to a hypoallergenic environment; therefore, we take extensive cleaning measures to ensure this, and the cost is based on that process. Thank you for staying with us!

10/10 優異

John

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Katie, GM 於 2024年2月20日的回應
Thank you for staying with us!

8/10 不錯

Noreen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nicely situated by hospital, stores and dining options. Didnt like idea of having to pay for parking -$15 per day.
於 2024 年 1 月住了 1 晚
Katie, GM 於 2024年2月20日的回應
Thank you for your feedback!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
$15 extra per night for parking
The room was clean and fresh, front desk was friendly. I did not see when booked they charge $15 per night for parking. Which, was disappointing since we had no other choice. I understand it’s a business, but it”s the suburbs in Kirkland. I will not stay here again.
於 2023 年 12 月住了 1 晚
Katie, GM 於 2024年2月20日的回應
I apologize that the parking fee was not effectively communicated to you prior to your arrival. I hope we can gain the opportunity to restore you faith in the Courtyard Kirkland.

10/10 優異

Mark

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Katie, GM 於 2024年2月20日的回應
Thank you for staying with us!

10/10 優異

Ronald (Santa Monica)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pros: Spacious, comfortable, and clean rooms. Big desk & roll-out table. Good size mini-fridge & microwave. Single cup coffee maker. I've had a room with lots of USB ports, and another with just one. Staff is very helpful (shout-out to Billy). Right across the street from a QFC (Kroger brand) grocery store. Lots of eating places close by. Tip: if you have a car, park in the underground parking, it's close to the elevator and you'll stay dry if it's raining. Cons: trash cans are small, you have to logon to WiFi almost every day (and it's only 10Mpbs download)
於 2023 年 12 月住了 3 晚
Katie, GM 於 2024年2月20日的回應
Thank you for staying with us and providing your feedback. We greatly appreciate it!

8/10 不錯

Matt

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Katie, GM 於 2024年2月20日的回應
Thank you for staying with us!

10/10 優異

Yun

於 2023 年 12 月住了 2 晚

10/10 優異

Julie

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

6/10 一般

Joel

伴侶同遊
讚好：職員與服務
不滿：整潔度和設施服務
We stayed just one night here during the holidays and had reserved a suite room. Upon check-in we were advised that room wasn’t available so we were given a different room but our parking (for which you must pay) was free. Our room was okay but the duvet cover was soiled and the TV remote didn’t work properly nor were there many channels available. Note: bring your streaming device when staying here. We received a new remote from the front desk. The least impressive aspects of this property are the parking garage, stairwells and exterior doors, they are stark reminders that this is a dated property needing updating. While the staff seemed pleasant enough and the location is great, there are better options for an overnight stay in this general area.
於 2023 年 12 月住了 1 晚

8/10 不錯

aline

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
於 2023 年 12 月住了 3 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We spent the night prior to an early morning medical procedure at a facility nearby. Perfect location, safe parking, easy access, clean room and excellent customer service from front desk and housekeeping. Would stay here again.
於 2023 年 12 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

AMY (Centralia)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Jorge

於 2023 年 12 月住了 3 晚

8/10 不錯

Stephen

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

bill

讚好：整潔度、職員與服務、設施服務和住宿狀況
A great place to stay
於 2023 年 12 月住了 3 晚

8/10 不錯

ariola

於 2023 年 11 月住了 1 晚

6/10 一般

Jonathan (Greenville)

於 2023 年 11 月住了 1 晚