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Cozy suite with lake and city views, hot tub, near parks, shopping, & dining的評價

Cozy suite with lake and city views, hot tub, near parks, shopping, & dining
Mercer Island, WA

評價

8.4

很好

10 分評分，優異；52 則評價中有 27 則" "
8 分評分，不錯；52 則評價中有 12 則" "
6 分評分，一般；52 則評價中有 8 則" "
4 分評分，欠佳；52 則評價中有 4 則" "
2 分評分，很差；52 則評價中有 1 則" "

9.0/10 

整潔度

5.6/10 

設施服務

8.0/10 

住宿狀況

10/10 

環保程度

評價

6/10 一般

Joseph

家人同遊
讚好：整潔度和住宿狀況
I give it a 3 because although it was clean it was VERY tight. Secondly half of the closet space in this small room was filled with stuff like broken chairs, fans, etc. However, my biggest issue really was the hot tub. I asked if it was working and it was the first night. The next 2 days/nights it was off and wouldn’t turn on. There is a sign that says to respect quiet hours so I would understand if we were loud but we weren’t. We had music playing but it was just loud enough to go over the sound of the jets on a chair right next to the tub. Lastly I asked for a late check out after celebrating my engagement that night before and was denied.
於 2024 年 3 月住了 3 晚

10/10 優異

Virl H.

讚好：整潔度
Convenience on MI
Great studio for family visit weekend, graduation or in our case a few days out of our house for a remodel project!
於 2024 年 2 月住了 5 晚

10/10 優異

Danielle C.

讚好：整潔度
Beautiful
Such a great place to come and stay for us to visit some family in the area, clean and the view was perfect!!
於 2024 年 3 月住了 2 晚

10/10 優異

Kyle S.

讚好：整潔度
Great location and value
Guest room was as described. Good value for a clean room close to the city.
於 2023 年 10 月住了 3 晚

10/10 優異

Jazmine K.

讚好：整潔度
Great location!
Small but everything you need for 2 people. Great location, in a safe and quiet neighborhood and the free parking was a great addition. Close enough to the city (took ~10-20 min to get to main attractions) but in a safer and more comfortable location. Perfect if you just need a place to sleep while exploring during the day.
於 2023 年 10 月住了 3 晚

6/10 一般

Terra-Lee L.

不滿：整潔度
Could have been better
Comfy bed Ok amenities Black mold on front window (they said it was black caulking on a white window casing ,and though, my fiancé is a contractor - he knows black mold when he sees it and we have detailed pictures) Difficult parking Broken chair Cracked wine glass
於 2023 年 9 月住了 2 晚
VrboOwner 於 2023年10月13日的回應
Thank you, Terra, for your feedback! We are happy you enjoyed this home. We apologize for the house not being cleaned as thoroughly as is our standard. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.

10/10 優異

Kimberly R.

讚好：整潔度
Location
Property in a great location to activities in the city proper.
於 2023 年 9 月住了 2 晚

10/10 優異

Teresa P.

讚好：整潔度
Perfect Location! Highly recommend
Our stay on Mercer Island was second to none. Impeccable view from the Blue Angel room and from the rooftop seating area. Did not need to contact the host for anything; everything was satisfactory for us. Only issue was that the tub of the shower didn’t drain properly— minor thing. ⭐️⭐️⭐️⭐️⭐️
於 2023 年 8 月住了 2 晚
VrboOwner 於 2023年9月1日的回應
Hi Teresa, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!

10/10 優異

Matthew G.

讚好：整潔度
Great Place
It was a very nice stay on Mercer Island. It was easy to get around and a beautiful neighborhood. Small things: the water pitcher in the refrigerator has hole in the bottom and did not know until I had placed water in it. The refrigerator does not keep food cold unless it is in the door. The freeze has a frozen Sprite can inside. I was going to soak after running a marathon, but the tub did not have a stopper. These are small things
於 2023 年 6 月住了 5 晚
VrboOwner 於 2023年7月7日的回應
Thank you for sharing your feedback with us, we're so pleased you had a nice stay and that our home's location served you well! That said, we apologize for the issues you experienced and our local manager assured us that the water pitcher has been removed and the soft drink can thrown away. They reminded the cleaning team to check the freezers and noted that the door on the refrigerator must be completely closed to keep items cold. We enjoyed having you as our guest and we hope to host you again.

6/10 一般

leslie g.

讚好：整潔度
Mediocre stay
Our reason for choosing this location was to have a staycation and to use the hot tub and it wasnt heating up after waiting five hours it only went up two degrees(78F). This was dissapointing to say the least due to us spending over two hundress and thirty dollars for one night and not even getting our moneys worth. We had messaged the property management and they didnt reply until two hours later. Another factor we didnt love was the parking situation, the other suite had a vehicle to park so we had to come out and move our car to position it in a very small side of the driveway. Overall a 4/10. Would only reccomend staying here if you need a bed/room to sleep in and thats it.
於 2023 年 5 月住了 1 晚
VrboOwner 於 2023年9月13日的回應
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

6/10 一般

Kyle N.

讚好：整潔度
Overall fine stay. Wouldn’t go back.
The stay was overall fine. Would likely not stay again. We book this stay solely because of the hot tub and when arrived the first thing we checked was the hot tub. It was not working, so we messaged both the owner who had a note that said “If you need anything reach out”, and the rental company. We heard nothing from the owner and the company said essentially the problem would be fixed at a time that works for them. Our stay was only 2 nights and so obviously the problem was not fixed. Very disappointing. The room was small but a decent size for people coming just to have a place to stay, beautiful view, and convenient parking.
於 2023 年 5 月住了 2 晚
VrboOwner 於 2023年6月20日的回應
Thank you for taking the time to share your experience, Kyle, we regret to hear that we were unable to provide you with a pleasant stay. We sincerely apologize that the hot tub was not available for your use during your stay. It is always our goal for guests to be able to use all amenities our homes have to offer, and we aim to also provide our guests with seamless communication regarding their vacation homes. We are very sorry for dropping the ball for your stay and will be sure to follow up with the appropriate parties to ensure that our communication is streamlined and thorough to meet our high service standards. We have passed this along to our local manager so that this will be addressed accordingly and so that this will pose an issue to our future guests. We hope to have the opportunity to better impress you in the future!

10/10 優異

allie t.

讚好：整潔度
Very nice place!
Soft bed, had everything we needed- the grill outside made up for the lack of a kitchen. The towels were shockingly bad though- I remember reading a review that said this and thinking that’s not a big deal. They weren’t kidding. Fuzz balls everywhere, in the air, in your food, all over your clothes… don’t use the bath towels! Hot tub was amazing, well kept and fantastic view at night! Trails to run on near the house were beautiful too.
於 2022 年 11 月住了 2 晚

4/10 欠佳

Roger O. (Sun Valley ID/Seattle WA/Palm Desert CA)

不滿：整潔度
Lots of differed maintanence,
Poor managment, bugs, no heat, poor instruction, called the owner but no returned call, shower faucet falling off. After multiple text to a robot, over a couple of days, management finally called and did send maintanence people to fix the plumbing and window that would not close. There still is a life saftey issue in that the smoke detector has been removed and not replaced.
於 2022 年 10 月住了 7 晚
VrboOwner 於 2023年9月1日的回應
Roger, thank you for the review. We sincerely apologize for any disconnect in the care you received when communicating with our team and appreciate you bringing this to our attention. We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience. We apologize for the inconvenience and hope we can host you again!

8/10 不錯

Andrea D. (Tacoma )

讚好：整潔度
Very clean and nice view
Very easy check in process. However, I also struggled with the parking, but only because I didn’t know this is a multi-unit rental. Once we realized that, the instructions made sense to park diagonally along the fence. I was very unhappy that the unit only included 3 bath towels. There were plenty of hand and face towels. There were also no bathrobes, beach towels, or a bath mat. I called to ask for more and was told that they only provide a “starter set of 4 bath towels” (we only had 3) and that there should be no expectation of any other towels (such as the beach towels pictured in the listing). I hope that if this is true the listing images will be updated to accurately show the unit does not indeed include bath robes, a bath mat, or swim towels. It is frustrating to have those items listed in the welcome book inventory and in the listing images, but to be told that they are not actually always included. I do appreciate that the property manager brought more towels the next day. This really is a nice and well stocked studio unit but if I’d known the towel situation I wouldn't have booked. It seems to be hit or miss with the reviews as to wether the towels are there or not. Perhaps it’s a restock issue when people stay back to back? I hope they fix it as this is a great place that, without this issue I would stay at again. Side-note—another reviewer mentioned not having a stopper in the bathtub and the window in the bathroom not closing. The response in the reviews says the stopper was added, but there was no stopper during my trip and the window latch is still broken. This wasn’t an issue for me though.
於 2022 年 8 月住了 3 晚
VrboOwner 於 2023年9月1日的回應
Andrea, thank you for the review. We make every effort to present clear, accurate descriptions of our homes in order for guests to make informed decisions on their rental choices. We encourage guests to reach out with any questions or concerns prior to booking, as we are happy to help. We apologize for the inconvenience this was to you during your stay. We look forward to hosting you again soon!

10/10 優異

Christopher B. (Olathe, KS)

讚好：整潔度
All good.
Wonderful stay.
於 2022 年 6 月住了 6 晚

8/10 不錯

Carol

家人同遊
讚好：整潔度、設施服務和住宿狀況
Pros- great view, comfortable and very clean. Con-kind of noisy with the neighbors, but not after 10:00 pm
於 2022 年 6 月住了 1 晚

8/10 不錯

KAREN

伴侶同遊
The place was nice but very small. In the welcome book it states you should have so many towels, robes, beach towels. We only had 2 bath towels for our 10 day stay. We call and they were suppose to call us back within an hour. Still a couple days later no call. We called them again and they brought us 2 towels. Would have been nice to have the others since there was a hot tub there. Bathroom window latch was broke so the window did not close. The vent in the bathroom looked like it had never been cleaned. I think Vacasa who takes care of the place needs to have a checklist to make sure everything is stocked properly, cleaned and fixed! On an up note the place was nice we slept like babies every night! The rooftop deck was great we used everyday and the views were fantastic and the parking was no problem we had our own spot!
於 2022 年 5 月住了 10 晚

8/10 不錯

Arielle H.

讚好：整潔度
Exactly what we expected
There was a Keurig, but no pods so bring your own coffee maker or buy some pods. It was actually a great reason to try Shawn’s bakery 0.2mi up the road with the world’s best croissants, bagels, and pretzel rolls. Go right when they open or it all sells out.
於 2022 年 5 月住了 2 晚

10/10 優異

Martheen M.

讚好：整潔度
Beautiful
Perfect
於 2022 年 4 月住了 3 晚

2/10 很差

Donald

不滿：設施服務
The room was claustrophobic small - Direct TV only got 1 station (CNN) owner did not have a procedure available to make TV accessible to local stations -- made me angry I'd been suckered so badly. Vacasa knows and asked if next travek talk to them about my MUST HAVES & perhaps this can be avoided.
於 2021 年 8 月住了 12 晚

10/10 優異

真實旅客

讚好：整潔度
Great stay on Mercer Island
Great spot
於 2019 年 10 月住了 7 晚

6/10 一般

Elizabeth A.

讚好：整潔度
Cute place, but barking dogs and terrible parking
The room itself is cute, good view. It's quite small, but it's fine for two people. As other reviewers mentioned, the parking situation is confusing and extremely tight for two cars (which is the intended set-up, space for two guests' cars). During our stay, there was essentially nonstop barking from at least two dogs in what sounded like was coming from the main part of the house. It was disruptive and obnoxious. The room was fairly clean, except for the inside of the bathroom pocket door. There were hairs of varying lengths plastered to it, which was gross. I'm sure the cleaners never close the door and just never saw them. Also, there's no way to plug the bathroom tub/shower in order to take a bath. So, if you're like me and specifically look for places to stay where you can take a bath, prepare to be disappointed unless you can MacGyver it like I did. The rental agency doesn't really supply info inside the listing or using the messaging inside the app, so if you want information about checking in or want to complain about barking dogs, you have to call or email them on their terms. Overall, it'll do in a pinch, but it's not fantastic.
於 2019 年 9 月住了 3 晚
VrboOwner 於 2023年6月20日的回應
Elizabeth, thank you so much for taking the time to share your feedback with us. We apologize if the dogs were disruptive during your stay and have passed your comments/suggestions along to our local manager. Since then, thorough deep cleans have been scheduled for the home, and a tub stopper installed. Please know our guest services line operates 24/7 for any issues you encounter in the future. We hope to have the chance to host you again!

10/10 優異

Steve S.

讚好：整潔度
Great property, confusing parking
Room was great with everything one could hope for. Major problem with parking and travelers staying in other room on-site. Spaces need to be specifically designated for each room. Otherwise, due to “difficult” conversations and others unwilling to cooperate, had to park out of sight, off site on street.
於 2019 年 6 月住了 7 晚

10/10 優異

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Home away from home
Enjoyed our lovely view and the homely space.
於 2019 年 2 月住了 3 晚

8/10 不錯

Marshall B.

Clean an beautiful place to stay. The view is definitely top of the line for that price point.
Only reason i didn’t give it 5 stars is parking a pickup in the designated parking spot can be a nuisance. Not much they can do about that. It’s to be expected in the area
於 2018 年 12 月住了 3 晚