外觀

西雅圖希爾頓酒店的評價

4 out of 5
西雅圖希爾頓酒店
1301 6th Avenue, Seattle, WA

評價

8.4

很好

10 分評分,優異;785 則評價中有 400 則" "
8 分評分,不錯;785 則評價中有 207 則" "
6 分評分,一般;785 則評價中有 99 則" "
4 分評分,欠佳;785 則評價中有 43 則" "
2 分評分,很差;785 則評價中有 36 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 1 月住了 1 晚
Hilton Seattle 於 2021年1月7日的回應
Thank you for taking a moment to share your experience. I am pleased to hear you found your stay at hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 優異

Guanglei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚
Hilton Seattle 於 2021年1月3日的回應
Thank you for taking a moment to share your experience. I am pleased to hear you found your stay at hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 優異

YU TSUNG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice
於 2019 年 12 月住了 1 晚

10/10 優異

Nancy

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We had an early flight and no porter to help with luggage.
於 2024 年 5 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年5月4日的回應
We greatly appreciate your review, and we look forward to seeing you again next time!

10/10 優異

Mary

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Perfect location with professional staff. Highly recommended.
於 2024 年 4 月住了 3 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月22日的回應
Thank you so much for taking the time to review our property, we appreciate you staying with us and hope to see you again in the future!

8/10 不錯

Donna (Fremont)

讚好:整潔度和職員與服務
於 2024 年 4 月住了 3 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月22日的回應
Thank you for your positive feedback, we look forward seeing you soon in the future.

6/10 一般

Somchai (brockton)

多人同遊
不滿:職員與服務
Did not like the room service no new coffee and cup left the ice bucket on the floor
於 2024 年 4 月住了 2 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月21日的回應
I see you stay with us was not what you expected. We would like to thank you for taking the time to fill out our survey. We appreciate you feedback as we strive to improve our guest experience.

10/10 優異

Elia

讚好:整潔度、職員與服務和住宿狀況
we loved the location and Center of it all...Uber was so easily available
於 2024 年 4 月住了 5 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月21日的回應
Thank you for your feedback. We are happy to see you leave our hotel as a happy guests. We hope you continue to choose to stay with us again and look forward to seeing you in the near future!

10/10 優異

Joseph

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, affordable, and convenient option for my short stay there on business. Exactly what I was looking for.
於 2024 年 4 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月14日的回應
Thank you so much for taking the time to review our property, we appreciate you staying with us and hope to see you again in the future!

8/10 不錯

Balaji

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
great place. lacks free parking
於 2024 年 4 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月22日的回應
We greatly appreciate your review, and we look forward to seeing you again next time!

10/10 優異

Amy

於 2024 年 4 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月14日的回應
Thank you for staying with us. We are happy to hear you enjoyed your stay and look forward to welcoming you back soon!

8/10 不錯

gunasekar

不滿:職員與服務和住宿狀況
the business lounge staff in the evening are having grumpy face.
於 2024 年 3 月住了 2 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月7日的回應
I see you stay with us was not what you expected. We would like to thank you for taking the time to fill out our survey. We appreciate you feedback as we strive to improve our guest experience.

4/10 欠佳

Mariela

家人同遊
Hotel was decent. Paid $49 for parking. Requested a microwave. They did not have one for my toddler. It was super noisy due to traffic outside and someone playing their loud music inside.
於 2024 年 3 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月2日的回應
Thank you for your feedback; we appreciate your input. Your satisfaction is important to us and we will be using the feedback to make changes for the better.

10/10 優異

Everardo

讚好:整潔度、職員與服務和住宿狀況
Super clean and friendly people close to everything You need to be a round.
於 2024 年 2 月住了 2 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月2日的回應
Thank you for your feedback. We are happy to see you leave our hotel as a happy guests. We hope you continue to choose to stay with us again and look forward to seeing you in the near future!

10/10 優異

Marco

於 2024 年 3 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月21日的回應
Thank you for taking the time to fill out our survey. So happy to hear your stay was a good one, we look forward to seeing you again.

10/10 優異

Yuxuan

於 2024 年 3 月住了 2 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月21日的回應
Thank you for your positive feedback, we look forward seeing you soon in the future.

8/10 不錯

Erik

讚好:整潔度、職員與服務和住宿狀況
It was fine.
於 2024 年 3 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年3月30日的回應
Thank you for taking the time to fill out our survey. So happy to hear you stay was a good one, we look forward to seeing you again.

8/10 不錯

Ryan

讚好:整潔度、職員與服務和住宿狀況
Laz parking is attached to hotel
於 2024 年 3 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月2日的回應
Thank you for taking the time to fill out our survey. So happy to hear you stay was a good one, we look forward to seeing you again.

10/10 優異

Stephen

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are beyond amazing, trained professionals
於 2024 年 3 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年3月30日的回應
Thank you for your positive feedback, we look forward seeing you soon in the future.

8/10 不錯

Shaun

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The coffee was AWFUL. Undrinkable. City known for coffee and a “nice” hotel. Also unimpressed with coffee mate, style cream. Unacceptable.
於 2024 年 3 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月2日的回應
Looks like you like everything about the Hilton, but not the coffee. Thanks for letting us know we will let corporate know. Hope to see you again soon

10/10 優異

iris

讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed our stay at hilton!
於 2024 年 3 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年3月30日的回應
Thank you for taking the time to fill out our survey. So happy to hear you stay was a good one, we look forward to seeing you again.

10/10 優異

NISCHAL

讚好:整潔度、職員與服務和住宿狀況
Amazing staff
於 2024 年 2 月住了 3 晚
Jenny Scott Assistant Guest Service Manager 於 2024年3月30日的回應
We're thrilled to hear you've found your new "home away from home" with us, Look forward to welcoming you back here with us again soon!

10/10 優異

Insha

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月2日的回應
Thank you for your positive feedback, we look forward seeing you soon in the future.

10/10 優異

Brook

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice room, only thing I could be upset about is the bathroom door not wanting to stay closed
於 2024 年 2 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月2日的回應
Thank you for your feedback. We are happy to see you leave our hotel as a happy guests. We hope you continue to choose to stay with us again and look forward to seeing you in the near future!

10/10 優異

morgan

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was great
於 2024 年 2 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月2日的回應
Thank you for your positive feedback, we look forward seeing you soon in the future.

8/10 不錯

Chewelah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a very pleasant stay....just what we needed for our time in downtown Seattle
於 2024 年 1 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月2日的回應
We greatly appreciate your review, and we look forward to seeing you again next time!

6/10 一般

Amanda

商務旅客
讚好:整潔度
Property was adequate; there was a lot of outside noise infiltration but the bed was comfortable. Check out time is 12, but front desk called at 10 to ask about my check out time, and I couldn’t use my room key in the elevator to get back to my room at 10 am. after my morning appointment. Overnight parking was not included and was an additional expense.
於 2024 年 2 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年3月30日的回應
I see you stay with us was not what you expected. We would like to thank you for taking the time to fill out our survey. We appreciate you feedback as we strive to improve our guest experience.

10/10 優異

RICK

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Jenny Scott Assistant Guest Service Manager 於 2024年3月30日的回應
Thank you for your positive feedback, we look forward seeing you soon in the future.

10/10 優異

francisco javier

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
No free parking
於 2024 年 2 月住了 3 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月2日的回應
We're thrilled to hear you've found your new "home away from home" with us, Look forward to welcoming you back here with us again soon!

10/10 優異

Chondra

讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the location and great value! The staff was so lovely, too. Chuck, our doorman, gave us fantastic tips for dining in the area! We walked everywhere…so convenient.
於 2024 年 2 月住了 2 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月2日的回應
We strive for excellence so we're pleased to hear you appreciated not only our convenient location and clean rooms but also our services all around. We thank you so much for your feedback and hope to welcome you back soon.

10/10 優異

Andrew

讚好:整潔度、職員與服務和住宿狀況
Nice stay easy walk to the theater.
於 2023 年 12 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月2日的回應
We greatly appreciate your review, and we look forward to seeing you again next time!

10/10 優異

Savani

伴侶同遊
It was good
於 2024 年 2 月住了 1 晚
Jenny Scott Assistant Guest Service Manager 於 2024年4月2日的回應
Thank you for taking the time to fill out our survey. So happy to hear you stay was a good one, we look forward to seeing you again.

6/10 一般

Nikhil

家人同遊
讚好:整潔度
Very tiny rooms
於 2024 年 1 月住了 1 晚

10/10 優異

Kimiko

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

6/10 一般

Naoki (San Jose)

於 2024 年 1 月住了 1 晚

10/10 優異

Jongkoo

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚

10/10 優異

Joana

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient location, great views, friendly staff, and all around had everything we needed for our stay!
於 2024 年 1 月住了 1 晚

8/10 不錯

Christine

家人同遊, 多人同遊
讚好:整潔度、職員與服務和設施服務
The wait staff onsite was wonderful. All the staff were pleasant and nice to interact with. Good location to be able to walk places. They do need to have a few things fixed...the fan in bathroom wasn't working, the blow dryer was coming apart, not sure if I should use it, the bathroom door handle needed to be tightened, but overall the only thing lacking was a microwave in the room.
於 2024 年 1 月住了 3 晚
Heather- General Manager 於 2024年1月19日的回應
Thank you for your feedback. We appreciate the thoughtful comments, both positive and negative and have passed them on to the staff for follow up. Regarding the bathroom fan, we do not have individual fans. All of the bathroom vents are connected, and the fan is actually on the roof. While this works, it is a different system than people are used to, so it appears there is not fan. Engineering will check this and the other items you mentioned just to make sure there is not a problem. Also, in case you visit again, I wanted you to know that we do have microwaves available upon request and we are happy to deliver one to your room.

6/10 一般

Garrett

讚好:整潔度和職員與服務
於 2023 年 10 月住了 2 晚
Heather- General Manager 於 2024年1月19日的回應
Thank you for the rating. We appreciate your business.

6/10 一般

Isabella E M

於 2024 年 1 月住了 4 晚
Heather- General Manager 於 2024年1月19日的回應
Hi Isabella, Thank you for rating us. We hope you visit again.

10/10 優異

Shamela

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed for Nee Year’s Eve, loved that we could easily walk to surrounding restaurants, transportation and events.
於 2023 年 12 月住了 1 晚
Heather- General Manager 於 2024年1月19日的回應
We hope you had an amazing night! Happy 2024. Thanks for the rating.

10/10 優異

真實旅客

家人同遊
於 2024 年 1 月住了 2 晚
Heather- General Manager 於 2024年1月19日的回應
Thank you for the rating. We hope you visit us again when you are in town.

10/10 優異

Sarah

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Took my pup with me for the holidays and he was so welcomed!
於 2023 年 12 月住了 2 晚
Heather- General Manager 於 2024年1月19日的回應
We love having fur family visit! Your pup is welcome any time. We hope you visit again.

10/10 優異

Will

於 2023 年 12 月住了 2 晚
Heather- General Manager 於 2024年1月19日的回應
Thank you for the rating. So glad you enjoyed your stay.

10/10 優異

Leslie

於 2023 年 12 月住了 1 晚
Heather- General Manager 於 2024年1月19日的回應
Thanks for the rating. We are so glad you enjoyed your stay, Leslie. We hope you visit us again soon.

10/10 優異

Garth (bothell)

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
The area surrounding the hotel is kind of sketchy
於 2023 年 12 月住了 1 晚
Heather- General Manager 於 2024年1月19日的回應
Thanks for your feedback. We are so glad you enjoyed your stay. We are in downtown, which has the challenges you would expect, but we are always happy to recommend the best traveling routes near the hotel. We hope you visit again.

10/10 優異

Jeff

讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet. Friendly staff. Bathroom in my room 1905 could of been cleaned a little better. Tile in the shower the grout needs to be scrubbed better you can see stains in them. Found a pill underneath the sink area threw it away .Good thing I found it and not a kid. Obviously not much sweeping underneath there. Other than that good place to stay.
於 2023 年 12 月住了 3 晚
Heather- General Manager 於 2024年1月19日的回應
Hi Jeff, we really appreciate the feedback. We have shared your comments with the Housekeeping team and are currently working on a hotel wide grout cleaning project. While we generally get very good comments about cleanliness, it is always great to know where we can improve. We hope you visit again.

6/10 一般

Allison

家人同遊
讚好:整潔度
於 2023 年 12 月住了 1 晚
Heather- General Manager 於 2024年1月19日的回應
Thank you for the rating. We hope you visit again.

2/10 很差

Zhenggeng

於 2023 年 12 月住了 2 晚

10/10 優異

Virginia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
For an overnight stay to take in dinner and a theater show, this was perfect - easy access, comfortable with friendly staff and very convenient to everything.
於 2023 年 12 月住了 1 晚
Heather- General Manager 於 2024年1月19日的回應
Thank you for the feedback. We love our theater crowd. We hope you visit again soon!