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西雅圖南部/塔奇拉萬豪居家酒店的評價

3 out of 5
西雅圖南部/塔奇拉萬豪居家酒店
16201 W Valley Hwy, Tukwila, WA

評價

8.6

優異

10 分評分，優異；355 則評價中有 199 則" "
8 分評分，不錯；355 則評價中有 102 則" "
6 分評分，一般；355 則評價中有 21 則" "
4 分評分，欠佳；355 則評價中有 18 則" "
2 分評分，很差；355 則評價中有 15 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Jane

於 2023 年 9 月住了 1 晚

8/10 不錯

真實旅客

於 2019 年 6 月住了 1 晚

8/10 不錯

yanwen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
机场附近的酒店
酒店周围环境较好，离机场较近，订的房间有二层，厨房炊具齐全，就是客厅略小，另外收了停车费7刀
於 2018 年 9 月住了 1 晚

10/10 優異

Huili

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
这个地方是第二次入住了。两次都是因为到机场转机回国。离机场大概4.8公里。去机场有免费的车送。我第一次定的是2个床。分了上下楼。第二次是一个床。房间有厨房，酒店马路对方就是超市，还有一个加油站，很适合我们不适应西餐的人自己开火。也方便有车的去行。真的很愉快。尤其是第一次，二位男士接待我，态度很友善，又殷勤。最近这次入住时感觉前台的人员有点不愉快。入住时感觉不是很好。其他还行。

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Domonique

親子同遊
讚好：整潔度、職員與服務和設施服務
於 2024 年 4 月住了 2 晚

10/10 優異

Domonique

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
N/a
於 2024 年 4 月住了 3 晚

10/10 優異

Dennis (SALKUM)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good staff, great check in
於 2024 年 3 月住了 1 晚

10/10 優異

Silvia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very quiet and clean. It was very spacious and convenient for seeing different parts in the Tacoma and Seattle area.
於 2024 年 3 月住了 5 晚

10/10 優異

Pearl

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Assistant General Manager 於 2024年1月29日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback.We hope to welcome you again soon.

10/10 優異

Frantilsha

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Gem hidden nestled close to everything
Always a great experience... The breakfast is he best...
於 2024 年 1 月住了 2 晚
Assistant General Manager 於 2024年1月29日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback.We hope to welcome you again soon.

8/10 不錯

Benjamin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

2/10 很差

arie

家人同遊
讚好：客房舒適度
不滿：整潔度和職員與服務
Mal y pésimo servicio iii
3 días no hicieron el servicio de limpieza, no cambiaron ni trajeron toallas, no había jabón ni shampoo. El de la recepción bien grosera y no nos dió nada, ni una compensación. Pésimo iiii Exijo de ustedes una compensación a estoiii
於 2023 年 12 月住了 6 晚
Assistant General Manager 於 2024年1月29日的回應
Thank you for taking the time to let us know about your experience while staying with us at the Residence Inn, Tukwila. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues like this from occurring in the future.

2/10 很差

Larry

於 2023 年 12 月住了 1 晚
Assistant General Manager 於 2024年1月29日的回應
Thank you for taking the time to let us know about your experience while staying with us at the Residence Inn, Tukwila. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues like this from occurring in the future.

6/10 一般

Scott

不滿：住宿狀況
The staff seemed poorly trained. I had a visit by housekeeping once, about 5 days into an 8 day stay. I was just getting out of the shower and couldn't open the door. They didn't return later that day or anytime during the stay. The room had 5 hangers for 2 closets: really cheap. The front desk staff couldn't answer some simple questions about the hotel. I found out at checkout that my last name was wrong in the system, despite showing credit card and drivers license on check-in and being correct on the reservation confirmation. The hot food in the restaurant is substandard with the scrambled eggs being inedible. I tried them on 3 different mornings. The good news: all the staff were exceedingly polite, hospitable, and tried to do the right things. A little bit of a superior attitude from a couple of them, but that's true at most hotels.
於 2023 年 12 月住了 8 晚
Assistant General Manager 於 2024年1月29日的回應
Thank you for taking the time to let us know about your experience while staying with us at the Residence Inn, Tukwila. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues like this from occurring in the future.

10/10 優異

Darnell

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
it was a good experience. I like the room set up and all the amenities.
於 2023 年 12 月住了 1 晚

10/10 優異

Lucas

於 2023 年 9 月住了 6 晚

10/10 優異

IRASEMA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was close to the mall and public transportation. Made it easy to go to places without driving.
於 2023 年 12 月住了 4 晚

10/10 優異

Rosanne

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Your breakfast staff was amazing. Very cheerful and friendly.
於 2023 年 12 月住了 5 晚

10/10 優異

Ginger

於 2023 年 12 月住了 16 晚

10/10 優異

Claudia (Charlotte)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 10 月住了 3 晚

8/10 不錯

David

於 2023 年 12 月住了 1 晚

10/10 優異

erin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff extremely friendly
於 2023 年 11 月住了 1 晚

10/10 優異

CESAR

讚好：整潔度和職員與服務
.
於 2023 年 11 月住了 6 晚

8/10 不錯

Ty

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Karina

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚

4/10 欠佳

Vickie

商務旅客
不滿：住宿狀況和客房舒適度
When I tried to take a bath there was not enough hot water. The carpet was worn out by the bathroom door. There was no iron or ironing board. I was not told there was a charge for parking. We were woke up twice in the middle of the night by other guests.
於 2023 年 11 月住了 1 晚

6/10 一般

Philip

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務
Missing amenities like bar soap in the bathroom and thwre was an empty shampoo bottle in the shower. Staff was friendly and the breakfast was decent.
於 2023 年 11 月住了 3 晚

2/10 很差

Danny

於 2023 年 11 月住了 1 晚

2/10 很差

CHARLIE

不滿：整潔度、職員與服務和住宿狀況
There were ants in the room. There was mold in the room and rust and it smelled aweful. I couldnt stay there
於 2023 年 10 月住了 1 晚

10/10 優異

Ryan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay one night or many. Very clean
於 2023 年 10 月住了 1 晚

8/10 不錯

Carlton

讚好：整潔度、職員與服務、設施服務和住宿狀況
I absolutely loved my stay, and the staff was very welcoming!
於 2023 年 10 月住了 2 晚

4/10 欠佳

Sarah

寵物同遊, 商務旅客
不滿：設施服務和住宿狀況
My room was dirty, dried blood and dirt on curtains, on the tub, dishes were dirty. It smelled of mildew and old wet dog. Found ants in my bed night 2
於 2023 年 10 月住了 3 晚

6/10 一般

Sarah

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

chad

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚

10/10 優異

Samuel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Something different
於 2023 年 8 月住了 1 晚

4/10 欠佳

Janet

家人同遊
讚好：職員與服務和設施服務
不滿：整潔度和住宿狀況
First room I was given reeked of smoke. The front desk was very polite and gave me another room. It is in a very unsafe neighborhood.
於 2023 年 7 月住了 7 晚

10/10 優異

Rachel

於 2023 年 7 月住了 7 晚

10/10 優異

Yao

於 2023 年 7 月住了 1 晚

10/10 優異

Gary

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy access off of highway, right by south center mall
於 2023 年 7 月住了 5 晚

2/10 很差

JEHYEOK

於 2023 年 7 月住了 1 晚

10/10 優異

Carla (Auburn)

讚好：整潔度、職員與服務和住宿狀況
Breakfast was wonderful even tho i only went once. Room was spectacular, even tho I had issues with wet carpet that was I 2m ⅔3³
於 2023 年 7 月住了 6 晚

10/10 優異

Heysi

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
The rooms had everything you could need. The hotel was safe and calm. It was a good walk from the Southcenter mall. Def recommend.
於 2023 年 7 月住了 12 晚

10/10 優異

CESAR

於 2023 年 7 月住了 6 晚

6/10 一般

Angela J

家人同遊
讚好：職員與服務
Property’s rooms were not maintained well during stay. Also challenging for those with handicap.
於 2023 年 7 月住了 5 晚

2/10 很差

K

於 2023 年 6 月住了 1 晚

10/10 優異

Leslie

讚好：整潔度和職員與服務
Overgrown brushes in walkway. Stairs dorty and in disrepair. Staff excellent, stay excellent, breakfast was fairly good. Need eggs in am. None today.
於 2023 年 6 月住了 2 晚

2/10 很差

K

於 2023 年 6 月住了 1 晚

10/10 優異

Michael

於 2023 年 6 月住了 1 晚

2/10 很差

Spencer

家人同遊
Made a reservation but the room wasn't available, they said they'd cancel when I called to verify the room but I got charged anyway
於 2023 年 6 月住了 1 晚