Waited 40 min for the airport shuttle in the cold; front desk used traffic as the excuse while google map is showing 14 min one way to the airport and 8 min back. Oh just FYI walking time from the airport to the hotel is just 44 min. Totally defeats the purpose of booking a property near and airport for a late night arrival.
Sheng
於 2023 年 12 月住了 1 晚
8/10 不錯
Ruijun
多人同遊
2022年8月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is very patient. I called several times to ask about the shuttle bus, and she helped a lot.
Ruijun
於 2022 年 8 月住了 1 晚
6/10 一般
真實旅客
2019年10月6日
讚好:職員與服務
房間內有霉味 Don’t feel good
真實旅客
於 2019 年 9 月住了 1 晚
10/10 優異
Jim
2024年4月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s all excellent
Jim
於 2024 年 4 月住了 1 晚
8/10 不錯
Lisa
家人同遊
2024年4月29日
讚好:整潔度
Breakfast options were plentiful and prepared well. I didnt like that the property felt isolated. Only option for food , other than vending machines ( over priced ) was a restaurant in the parking lot.
Lisa
於 2024 年 4 月住了 1 晚
8/10 不錯
Jane
家人同遊
2024年4月29日
讚好:整潔度、設施服務和住宿狀況
I didn’t like looking out the window and seeing homeless people camped out. It’s sad.
Jane
於 2024 年 4 月住了 1 晚
6/10 一般
Ace Bryan
家人同遊
2024年4月27日
不滿:職員與服務和住宿狀況
Limited parking
Ace Bryan
於 2024 年 4 月住了 1 晚
8/10 不錯
Laura
2024年4月25日
讚好:整潔度和住宿狀況
Laura
於 2024 年 4 月住了 1 晚
8/10 不錯
Zachary
2024年4月25日
讚好:整潔度、職員與服務和住宿狀況
Zachary
於 2024 年 4 月住了 2 晚
10/10 優異
Jing
伴侶同遊, 商務旅客
2024年4月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love it! A good place for flight transfers!
Jing
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月25日的回應
Dear Jing,Thank you for being our guest at Sleep Inn SeaTac Airport. It sounds like you appreciated our convenient location less than three miles from the Seattle-Tacoma International Airport. Safe travels, and come back soon!
10/10 優異
Glenn
2024年4月24日
讚好:整潔度、職員與服務和住宿狀況
Glenn
於 2024 年 4 月住了 1 晚
10/10 優異
Gary
伴侶同遊
2024年4月23日
讚好:整潔度、職員與服務和住宿狀況
Good people to work with.
Gary
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月25日的回應
Dear Gary,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us.
10/10 優異
Chelsea
伴侶同遊
2024年4月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was clean, the breakfast had a lot of options and the area was clean. Overall, it was an excellent stay
Chelsea
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月25日的回應
Dear Chelsea,Thank you for taking the time to provide your review of Sleep Inn SeaTac Airport. We are delighted to hear that our clean and comfortable rooms complimented with a delicious and satisfying breakfast, provided you with a stay worthy of these kind words. It would be an honor to host you again in the future.
8/10 不錯
Victor M.
商務旅客
2024年4月22日
Clean, friendly!
Victor M.
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月24日的回應
Dear Victor,Thank you for choosing to stay with us at Sleep Inn SeaTac Airport! It was a pleasure hosting you, and we are proud to learn you found our property comfortable and welcoming. We hope to see you again soon.
10/10 優異
Megan
2024年4月22日
讚好:整潔度、職員與服務和住宿狀況
Easy and fair price for late night check in
Megan
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月24日的回應
Dear Megan,Providing convenience and value to our guests, regardless of the time, is always our goal. Thank you for choosing Sleep Inn SeaTac Airport, and we hope to see you again soon for another hassle-free stay!
10/10 優異
Debbie (Tacoma)
2024年4月22日
Love that’s it’s newer and clean. Not impressed with the parking lot, felt the need to keep checking on my car
Debbie
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月24日的回應
Dear Debbie,Thank you for sharing your review of Sleep Inn SeaTac Airport! Our housekeeping team will be pleased you noticed their dedication to cleanliness. Rest assured, your comments regarding our parking lot are appreciated and will be taken into consideration as we continue making improvements for our great guests. It would be our pleasure to welcome you back for another terrific experience in the future.
10/10 優異
Karina
2024年4月22日
讚好:整潔度、職員與服務和住宿狀況
Muy buen desayuno
Karina
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月24日的回應
Dear Karina,Thanks for your feedback. We are glad that our delicious breakfast at Sleep Inn SeaTac Airport made such a positive impression on you. We hope to welcome you back soon for another great stay!
10/10 優異
chiu
2024年4月21日
讚好:整潔度、職員與服務和住宿狀況
The front desk staff are welcoming, attentive and proactive, and the housekeeping administrative lady was also extremely helpful and friendly. Awesome all-round.
chiu
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月24日的回應
Dear Chiu,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Should you be in the area again, please come back to see us at Sleep Inn SeaTac Airport for another great stay!
10/10 優異
Christiana
家人同遊
2024年4月20日
讚好:整潔度、職員與服務和設施服務
Wonderful!!
Christiana
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月22日的回應
Dear Christiana,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay.
10/10 優異
Ascencion
伴侶同遊
2024年4月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean. The room was very clean and the bed and pillows were very comfortable and clean.
Ascencion
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月22日的回應
Thank you so much for the five-star review. It pleases us to hear you enjoyed our clean, comfortable accommodations, and we hope you'll visit us again soon for another relaxing stay.
8/10 不錯
Cosmo
商務旅客
2024年4月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A clean place to sleep. Comfy beds and linens
Cosmo
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月22日的回應
Dear Cosmo,We know there's nothing more important than a clean room and comfortable bed after a busy day, so we are delighted you were impressed. Should your travels bring you back to the area, we hope you choose Sleep Inn SeaTac Airport for your stay again.
10/10 優異
Danita
2024年4月15日
讚好:整潔度、設施服務和住宿狀況
The bed was nice but parking was an issue
Danita
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月17日的回應
Dear Danita,Thank you for providing your kind review of Sleep Inn SeaTac Airport! We are happy to hear that our rooms provided you the comfort you expected. Your feedback regarding parking is appreciated, as we always look for ways to make improvements for our guests. It was a pleasure to welcome you, and we hope to have you join us again in the future.
10/10 優異
Philna
2024年4月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like everything about this property. The staff, location and cleanliness. Thanks to the front desk, shuttle driver is very friendly and housekeepers who are very good at keeping the place clean.
Philna
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月17日的回應
Dear Philna,Thank you for being our guest and sharing such a delightful review. As you noticed, our team at Sleep Inn SeaTac Airport works hard to ensure our guests have a perfect stay, so they will be delighted to read your comments. We look forward to welcoming you back for many more memorable visits.
10/10 優異
Bonnie (San Jose)
伴侶同遊
2024年4月13日
讚好:整潔度、職員與服務和住宿狀況
Great value for the quality of the room and proximity to the airport. Not much to see around and there were homeless people around the property but for a night stay, it was more than adequate. WiFi and breakfast are included.
Bonnie
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月15日的回應
Dear Bonnie,Thank you for your review! We always appreciate hearing from our guests. It's great to know that our convenient location, affordable rates, and included amenities were exactly what you were looking for. The next time you're in town, please come see us again at Sleep Inn SeaTac Airport for another great stay.
10/10 優異
Brian
家人同遊
2024年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Sleep Inn Seattle definitely exceeded our expectations! Exceptional staff, pleasant and well-appointed rooms, and conveniently located just off I5. Highly recommended,
Brian
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月15日的回應
Dear Brian,Thank you for your feedback on your stay at Sleep Inn SeaTac Airport. It's wonderful you enjoyed the rooms we provide and that you received excellent service from our staff! We appreciate your kind words and can't wait to welcome you back!
10/10 優異
INOJ
商務旅客
2024年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice quiet, peaceful the staff is beautiful and friendly
INOJ
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月15日的回應
Thank you for choosing Sleep Inn SeaTac Airport and for sharing your lovely review! We pride ourselves on our amazing staff and peaceful accommodations, and we're thrilled you were impressed. We look forward to welcoming you back for another five-star experience.
4/10 欠佳
Sarah
2024年4月12日
讚好:職員與服務
The room reeked of febreeze. I couldn't sleep at night.
Sarah
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月12日的回應
Dear Sarah,Thank you for taking a moment to share your recent experience. We regret to learn of your disappointment. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable and clean accommodations. We will have a discussion with housekeeping to ensure any odor issues are swiftly resolved. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.
2/10 很差
Jayson
2024年4月11日
讚好:整潔度
不滿:職員與服務
The night shift was great the room good and transportation good. Our problem was we left a bag in the hotel and didnt realize it until we got to the airport. Luckily we got there early. Once we realized it we got a ride back to the hotel. We were told there was no bag left in the room. I insisted we did. Then after 15 minutes the contents magically appeared. I asked for the bag and after another 10 minutes on a different floor the bag appeared. If it wasnt for my persistance they would have just kept the bag and contents. They had our phone number they could have called us.
Jayson
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月12日的回應
Dear Jayson,Thank you for taking a moment to leave a review. It was a pleasure having you as our guest recently, and we appreciate you mentioning our great accommodations and transportation. Please accept our apologies for any disappointment with how your concerns about your lost bag were handled; we're delighted it was recovered! We'll be sure to share your feedback internally. Take care, and we wish you safe travels.
10/10 優異
Rongrong
2024年4月11日
讚好:整潔度、職員與服務和住宿狀況
All satisfied
Rongrong
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月12日的回應
Dear Rongrong,Thank you so much for choosing to stay with us at Sleep Inn SeaTac Airport. Providing every guest with a great experience is always a top priority, so we're thrilled you enjoyed your visit. The pleasure was all ours, and we hope you'll choose to visit us again in the future.
10/10 優異
Karina
2024年4月9日
Karina
於 2024 年 4 月住了 1 晚
10/10 優異
Alina
商務旅客
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really nice experience
Alina
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月10日的回應
Dear Alina,Thank you so much for choosing to stay with us at Sleep Inn SeaTac Airport. Impressing every guest with a wonderful experience is always a top priority for us, so we're thrilled this was the case for you. The pleasure was all ours, and we hope you'll choose to visit us again soon.
8/10 不錯
Gary
2024年4月8日
讚好:整潔度、職員與服務和住宿狀況
It was comfortable and reasonably priced
Gary
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月10日的回應
Dear Gary,Thank you for visiting Sleep Inn SeaTac Airport and for your review. We are glad you enjoyed our hotel's great value and comfortable accommodations. It was an honor having you as our guest, and we cannot wait to see you again soon!
10/10 優異
Carolina
2024年4月7日
讚好:整潔度、職員與服務和住宿狀況
Carolina
於 2024 年 3 月住了 1 晚
8/10 不錯
Monique
伴侶同遊
2024年4月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall great stay. My only complaint is that the pillows were small. Loved how we received complimentary breakfast and a ride to/from airport
Monique
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月8日的回應
Dear Monique,Thank you for choosing to stay with us at Sleep Inn SeaTac Airport. Our goal is to provide every guest with a great experience, so we're thrilled that was the case for you. It's wonderful to read you enjoyed our delicious breakfast and were able to take advantage of our convenient amenities. However, we offer our sincere apologies for any discomfort you experienced with our pillows. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.
8/10 不錯
Jeremy
2024年4月5日
Jeremy
於 2024 年 4 月住了 1 晚
8/10 不錯
Marty
2024年4月1日
Marty
於 2024 年 3 月住了 1 晚
8/10 不錯
A
2024年3月31日
A
於 2024 年 3 月住了 1 晚
10/10 優異
Clyde
伴侶同遊
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
great place
Clyde
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月5日的回應
Dear Clyde,Thank you for your review and for giving us a perfect rating! It's wonderful to know you thoroughly enjoyed your experience at Sleep Inn SeaTac Airport, and we hope you return soon.
10/10 優異
Jake
2024年3月30日
讚好:整潔度、職員與服務和住宿狀況
Jake
於 2024 年 3 月住了 1 晚
10/10 優異
Elio (Springville)
商務旅客
2024年3月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Like it, clean and neat
Elio
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月1日的回應
Dear Elio,Thank you so much for choosing to stay with us at Sleep Inn SeaTac Airport. Our goal is to provide every guest with pristine accommodations, so we're thrilled our commitment to this shone through during your visit. The pleasure was all ours, and we hope you'll choose us again in the future.
10/10 優異
CHERYL
2024年3月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is very close to the airport
CHERYL
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月29日的回應
Dear Cheryl,Thank you so much for choosing to stay with us at Sleep Inn SeaTac Airport. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. It's great to read you were able to take advantage of our convenient location as well. The pleasure was all ours, and we hope to welcome you back in the future.
10/10 優異
Besnik (Post Falls)
2024年3月24日
讚好:職員與服務
Besnik
於 2024 年 3 月住了 1 晚
10/10 優異
Alaena
2024年3月23日
Alaena
於 2024 年 3 月住了 1 晚
10/10 優異
Pamela
2024年3月22日
讚好:整潔度、職員與服務和住宿狀況
Very nice for the price
Pamela
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月26日的回應
Dear Pamela,Thanks for choosing Sleep Inn SeaTac Airport. We trust you had a comfortable stay as our guest! Next time you're in town, you can count on us again for the value you deserve!
2/10 很差
Zheng
2024年3月21日
讚好:整潔度
不滿:職員與服務和住宿狀況
Zheng
於 2024 年 3 月住了 1 晚
10/10 優異
Amber
2024年3月19日
讚好:整潔度、職員與服務和住宿狀況
Amber
於 2024 年 3 月住了 1 晚
4/10 欠佳
Awet
2024年3月18日
讚好:職員與服務和設施服務
不滿:住宿狀況
Noisey
Awet
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月22日的回應
Dear Awet,We understand how important a peaceful night's rest is, and we apologize for the noise issues that negatively affected your time with us. Guests are encouraged to notify us of any problems they encounter so we may assist them, and we are sorry if we were unaware of your concerns. We hope the next time you're in the area, you'll revisit us for a more relaxed experience.