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The Spot at Porpoise Bay的評價

2.5 out of 5
The Spot at Porpoise Bay
5758 Wharf Ave, Sechelt, BC

評價

8.2

很好

10 分評分，優異；282 則評價中有 135 則" "
8 分評分，不錯；282 則評價中有 77 則" "
6 分評分，一般；282 則評價中有 41 則" "
4 分評分，欠佳；282 則評價中有 15 則" "
2 分評分，很差；282 則評價中有 14 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

7.4/10 

設施服務

8.0/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

Feng Yu

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice location. Very friendly staff.
於 2024 年 5 月住了 2 晚
The Spot FD Team 於 2024年5月22日的回應
Thank you for your feedback, hope to see you back soon

10/10 優異

Marina

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
All went smoothly.
於 2024 年 5 月住了 1 晚
The Spot FD Team 於 2024年5月22日的回應
Thank you so much for your feedback, and hope to see you back soon Marina

10/10 優異

Galina (New Westminster)

家人同遊, 親子同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Such a cute place! It looks like it was renovated recently - everything looks new and sparkling clean. The hotel is located right on the water and has a picnic area. It is pet friendly - our dog enjoyed the stay. Staff is friendly and welcoming. I’m so happy we discovered this hidden gem. We will definitely be back!
於 2024 年 5 月住了 1 晚
The Spot FD Team 於 2024年5月22日的回應
Thank you for your wonderful review! We are thrilled that you enjoyed our sparkling clean environment, waterfront location, and pet-friendly amenities. It’s heartwarming to hear that our friendly staff made your stay enjoyable and that your dog had a great time too. We’re delighted you chose our hotel for your vacation and look forward to welcoming you back soon!

8/10 不錯

Elizabeth

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This property met our needs for our three-day stay. Location was convenient, scenic and quiet. Minor issues were resolved quickly by competent and personable staff.
於 2024 年 5 月住了 3 晚
Evergreen Guest Relations 於 2024年5月22日的回應
We appreciate the positive rating, Elizabeth. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 優異

christabella

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk staff were friendly and accomodating.
於 2024 年 5 月住了 2 晚
The Spot FD Team 於 2024年5月19日的回應
Thank you so much for your feedback, we hope to see you back soon!

10/10 優異

David P

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice basic place to stay. The Lighthouse Pub next door has excellent food at a fair price.
於 2024 年 5 月住了 1 晚
Evergreen Guest Relations 於 2024年5月17日的回應
Thank you for the lovely review, David. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 優異

Leslie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great spot!
於 2024 年 5 月住了 1 晚
Evergreen Guest Relations 於 2024年5月15日的回應
We appreciate the positive rating, Leslie. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 優異

Linda

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location, parking. Very nice and helpful desk staff. Only negative was no instructions on how the TV was operated....not a simple on/off, two separate remotes required, had to get up from bed to turn it off etc.
於 2024 年 5 月住了 1 晚
Evergreen Guest Relations 於 2024年5月15日的回應
Thank you for the feedback, Linda. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 不錯

Marianne

家人同遊
讚好：整潔度和職員與服務
Hector, at the desk, provided outstanding service. He couldn’t have been more helpful. Five stars for him. Three of our four reserved rooms were standard and fine. The fourth, Room #1, where my 88 year old mom stayed, had no coffeemaker, no glasses or cups, and no grab bar in the shower. She could only get 1 channel on the tv. She had no cell phone to be able to call for assistance and has trouble walking, so she just toughed it out. When I found out in the morning, I was told that her room was not originally designed to be a room and didn’t have enough outlets for the coffee machine. So…don’t stay in Room #1. Beds are comfortable.
於 2024 年 5 月住了 1 晚
Evergreen Guest Relations 於 2024年5月13日的回應
Thank you for the feedback, Marianne. We are sorry to hear that your recent stay fell short of expectations. We continuously search for opportunities to enhance our guests' experiences, and we will be sure to pass this feedback along to our team.

6/10 一般

anjennette

親子同遊
讚好：職員與服務
We really liked Hector the front desk. He suggested places to see while we were in Sechelt. He went above and beyond with his work
於 2024 年 5 月住了 2 晚
Evergreen Guest Relations 於 2024年5月15日的回應
Thank you for the feedback, Anjennette. We'll be sure to share this with Hector and the whole team!

10/10 優異

Susan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
we will return next year for our vacation and use the Spot as our base while we enjoy BC!!!
於 2024 年 5 月住了 1 晚
Evergreen Guest Relations 於 2024年5月13日的回應
We appreciate the positive rating, Susan. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 優異

Maeric Anne

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
great staff and the rooms look really good as they just had renovations
於 2024 年 4 月住了 1 晚
Evergreen Guest Relations 於 2024年5月1日的回應
We appreciate the positive rating, Maeric. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 不錯

Carolyn

讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk gentleman was very helpful
於 2024 年 4 月住了 2 晚
Evergreen Guest Relations 於 2024年4月24日的回應
Thank you for the great feedback, Carolyn. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 不錯

Sharon

讚好：整潔度和職員與服務
Water views
於 2024 年 4 月住了 1 晚
Evergreen Guest Relations 於 2024年4月26日的回應
We appreciate the positive rating, Sharon! We hope to welcome you back to check out other great local attractions.

10/10 優異

Cori

讚好：住宿狀況
Great place to stay in sechelt
於 2024 年 4 月住了 2 晚
Evergreen Guest Relations 於 2024年4月24日的回應
Thank you for the lovely review, Cori. We are delighted you enjoyed your visit and hope to see you again soon!

8/10 不錯

Karen

於 2024 年 4 月住了 1 晚
Evergreen Guest Relations 於 2024年5月13日的回應
Thank you so much for your rating! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
Pet friendly and newly renovated
於 2024 年 4 月住了 1 晚
The Spot FD Team 於 2024年4月14日的回應
Hi David,Thanks so much for the review, we value all our feedback highly. We look forward to having you stay with us again

8/10 不錯

Tifany

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was quiet and the front desk clerk was very accommodating.
於 2024 年 4 月住了 1 晚
The Spot FD Team 於 2024年4月14日的回應
Hi Tiffany,So glad you enjoyed your stay and found us helpful. Take care and we hope to see you again soon

10/10 優異

Jane

The staff are fantastic!!! The place is clean and comfortable!
於 2024 年 4 月住了 2 晚
The Spot FD Team 於 2024年4月15日的回應
Hi Jane,Thanks so much for the perfect rating. We pride ourselves on making our guests stay feel comfortable. We hope to host you again soon

6/10 一般

Todd

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Bed was comfortable but only 3 pillows on a King. Paid for a Kitchenette but no pot/pans to cook anything and dishes had to be washed in the bathroom sink/tub as there was no sink anywhere else. In the morning when we realized we couldn't even cook an egg front desk wasn't open yet so couldn't even call for a fry pan. Room clean but updates obviously done by a rookie. Not on my list to revisit.
於 2024 年 3 月住了 1 晚
Evergreen Guest Relations 於 2024年4月3日的回應
Thank you for the feedback, Todd. We are very passionate about continuously improving our hotel which has gone through a significant renovation over the last year.

8/10 不錯

Sara

於 2024 年 3 月住了 2 晚
Evergreen Guest Relations 於 2024年4月22日的回應
Thank you so much for your rating! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 優異

Linda

This property is very clean and good location
於 2024 年 3 月住了 1 晚
Evergreen Guest Relations 於 2024年4月3日的回應
Thank you for the lovely review, Linda. We'll be sure to pass the positive feedback to our housekeeping team.

10/10 優異

Bilu

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff and freindly
於 2024 年 3 月住了 1 晚
Evergreen Guest Relations 於 2024年4月3日的回應
Thank you for the lovely review, Bilu. We are very proud of our staff, who are always ready to go the extra mile for our guests.

6/10 一般

Monisha

親子同遊
讚好：整潔度
不滿：職員與服務和設施服務
oceanview is not ocean view. it is the view of the sechelt marsh. and there were ppl walking by so felt no privacy.They didnt have extra towels so felt service wasnt great.
於 2024 年 3 月住了 1 晚
Evergreen Guest Relations 於 2024年4月3日的回應
Thank you for the feedback, Monisha. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Hope to see you again soon!

10/10 優異

tanmay

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Evergreen Guest Relations 於 2024年4月3日的回應
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 優異

Richard

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
The Spot FD Team 於 2024年3月31日的回應
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work

10/10 優異

Jane

讚好：整潔度、職員與服務和住宿狀況
Very friendly staff
於 2024 年 3 月住了 2 晚
The Spot FD Team 於 2024年3月21日的回應
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work

6/10 一般

Shirley

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved that it was in porpoise bay and by the Lighthouse pub. Hated that the room was directly under the stairs to the upper suites. So noisy. Not much sleep on the comfy bed.
於 2024 年 3 月住了 1 晚
The Spot FD Team 於 2024年3月21日的回應
Hi Shirley, Thank you for the feedback. We are glad you found the location convenient. We are always looking at ways to improve and thank you for your input.Guest Services

6/10 一般

Kar Wing

伴侶同遊
讚好：整潔度和職員與服務
Front desk staff was very friendly and helpful.
於 2024 年 3 月住了 1 晚
The Spot FD Team 於 2024年3月17日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Laurie

讚好：職員與服務
於 2024 年 3 月住了 1 晚
The Spot FD Team 於 2024年3月17日的回應
Good afternoon Laurie,Thank you so much for you review and hope we can host you in the nearby future, all your feedback help us to grow.Wishing you a great week ahead.Greetings

8/10 不錯

Ian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient, Economical and Clean
於 2024 年 3 月住了 1 晚
The Spot FD Team 於 2024年3月16日的回應
Hi Ian,Thank you for your review and we hope to see you back in the near future, Wishing you a great weekend ahead.Greeting

2/10 很差

Roger

於 2024 年 3 月住了 1 晚
Evergreen Guest Relations 於 2024年4月5日的回應
Your feedback lets us know where we can improve. We hope we have the opportunity to welcome you back again and show you an improved experience.

10/10 優異

Cheryl

讚好：整潔度和職員與服務
於 2024 年 3 月住了 2 晚
The Spot FD Team 於 2024年3月16日的回應
Hi CherylThank you for your review and we hope to see you back in the near future, Wishing you a great weekend ahead.Greetings

10/10 優異

Veronica

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Evergreen Guest Relations 於 2024年3月11日的回應
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 優異

Graham

讚好：整潔度、職員與服務和住宿狀況
Very nice and clean... Nicely renovated! Great people! Window replacement may be a suggestion in the future as outside noise is noticeable but not too bad.
於 2024 年 3 月住了 1 晚
Evergreen Guest Relations 於 2024年3月6日的回應
Thank you for the lovely review, Graham. We'll be sure to pass the positive feedback to our housekeeping team.

4/10 欠佳

Sherry

不滿：職員與服務
於 2024 年 1 月住了 3 晚
Evergreen Guest Relations 於 2024年3月4日的回應
Your feedback lets us know where we can improve. We hope we have the opportunity to welcome you back again and show you an improved experience.

10/10 優異

Maryann

家人同遊, 商務旅客
Very friendly and helpful. Very clean, beds were very comfortable and clean. Nice quiet area. We had a late arrival and the proprietor was holding the door open for us as we exited our vehicle. I would recommend this place.
於 2024 年 2 月住了 1 晚
Evergreen Guest Relations 於 2024年3月4日的回應
Thank you for the great feedback, Maryann. We'll be sure to pass the positive feedback to our housekeeping team.

10/10 優異

Jane

讚好：設施服務
d accommodating.
於 2024 年 2 月住了 2 晚
Evergreen Guest Relations 於 2024年2月28日的回應
Thank you for the review, Jane. We're glad you enjoyed your stay with us, and we hope to welcome you back soon!

10/10 優異

Ian

於 2024 年 2 月住了 1 晚
Evergreen Guest Relations 於 2024年3月20日的回應
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

8/10 不錯

Lisa

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It was a good, clean room. Beds were super comfortable. We booked the last available room, so we viewed the parking lot. But we were only there for 1 night. Staff was very friendly and accommodating. Good pub right next door. The rooms are nicely decorated but fairly small, fyi. No closet other than a rack on the wall and no small table and chairs. There may be bigger rooms that had extra space as we were in most likely the last room rented for that night. But it was definitely great little place for an overnight. The staff go out of their way with their pleasant demeanor!! A
於 2024 年 2 月住了 1 晚
Evergreen Guest Relations 於 2024年2月14日的回應
Thank you for the lovely review, Lisa. We'll be sure to pass the positive feedback to our housekeeping team.

2/10 很差

Baily

伴侶同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Really lovely little hotel but man does their staff need some lessons in customer service. We arrived and at check-in I asked for a late checkout the next day, around 2pm if they could accommodate it. The person working the counter said he’d have to ask the manager and get back to me. (First red flag - why doesn’t your front end staff have the capability to say yes or no to that?) Anyways. I get a text message shortly after that my request has been approved and we can check out at 2pm the next day. 10am - there is a quiet knock on the door, we are sleeping so don’t really hear it. They knock again so we say one minute - as we are saying this, the person proceeds to OPEN the door! So we say excuse me?!, while we are trying to get ready. My partner goes outside and the guy says “I was checking if the room was clear”. What!? It’s 10am and we have a 2pm check out time. We get ready, go downstairs to clear the situation up. I’m assuming this is the guy that knocked cause he’s like “well it’s an extra $40 for late check out and it hasn’t been paid so I was seeing if you guys were still sleeping. I was going to give you until 11:30”. This makes NO sense. We were NOT informed of a $40 charge, and you entered our room while we were in there (with the do not disturb tag displayed) to see if we were still sleeping!? How creepy and awkward. You have my phone number on file, why not call? You could have knocked then left a note.
於 2024 年 2 月住了 1 晚
Evergreen Guest Relations 於 2024年2月14日的回應
Thank you for the feedback, Baily. We are sorry to hear that you had a negative experience with our staff. We usually get the most compliments on our customer service - we hope we get to welcome you back soon so we can share our usual standards with you!

8/10 不錯

Trevor

於 2024 年 1 月住了 2 晚
Evergreen Guest Relations 於 2024年3月20日的回應
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 優異

Jasvinder

於 2024 年 1 月住了 1 晚
Evergreen Guest Relations 於 2024年3月20日的回應
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 優異

Heather

讚好：整潔度、職員與服務和住宿狀況
I was originally given room 10 (ground floor at the end) unfortunately it is beside the stairwell to the upper floor and I could hear folks going up/down the stairs, despite earplugs, until well after midnight . . and then starting again at about 6 AM, which did not make for a peaceful nights sleep. The next morning I spoke to the front desk clerk, who very kindly moved me to a room upstairs for my next two nights. I certainly appreciated their willingness to make the change to ensure I could sleep peacefully. Thank you again for your great customer service. I highly recommend "The Spot" (provided you avoid the ground floor end rooms). PS: The Lighthouse pub /restaurant, right next door, is a good spot for a meal and to enjoy the beautiful view over Porpoise Bay
於 2024 年 1 月住了 2 晚
Evergreen Guest Relations 於 2024年1月26日的回應
Thank you for the lovely review, Heather. We are pleased to hear our staff made a great impression on you; we are very proud of our team, who are always ready to go the extra mile for our guests.

6/10 一般

Balraj Singh

不滿：整潔度、職員與服務和住宿狀況
Front disk not good service
於 2024 年 1 月住了 1 晚
Evergreen Guest Relations 於 2024年1月24日的回應
Thank you for the review, Balraj. We are sorry to hear that we did not deliver our usual levels of service on this occasion. Our guest services are usually the highlight of our guests' stay, we hope we can provide a much-improved experience on your next visit.

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Evergreen Guest Relations 於 2024年1月24日的回應
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

2/10 很差

Stephen

於 2024 年 1 月住了 1 晚
Evergreen Guest Relations 於 2024年1月22日的回應
We are sorry to hear that your recent stay fell short of expectations. We continuously search for opportunities to enhance our guests' experiences, and we will be sure to pass these opportunities along to our team.

6/10 一般

Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Evergreen Guest Relations 於 2024年1月22日的回應
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Evergreen Guest Relations 於 2024年1月19日的回應
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 優異

Cori

於 2024 年 1 月住了 2 晚
Evergreen Guest Relations 於 2024年1月17日的回應
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.